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What are your experience with email marketing services like Constant Contact? I've used Interspire and Campaign Enterprise before, but I don't really have any opinions about them. One runs on a server and the other isn't being developed anymore so it doesn't matter anyway. quote:I have a love hate relationship with Constant Contact. I just don't think they make user-friendly updates to their interfaces, and they have also been having major issues within the past few months (like the entire site being down for a day and work being lost). These haven't directly affected me, but hopefully ______ didn't lose work. Overall I think I've just gotten used to the issues, but people who are newer to using it definitely struggle. That's from our marketing person, and I can say "Well there's XYZ" but that's about all the insight I can give.
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Dec 3, 2014 20:48
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| # ? Apr 19, 2024 12:56 |
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I use constant contact to send out emails to our customer base a few times a year, and I've got to say its got about the easiest UI I've ever seen. I've never used it from a marketing perspective though, only notification emails for things like service outages and network down times. I do appreciate integrated out-out functionality that it has, overall it seems pretty decent.
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Dec 3, 2014 21:35
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Yea, I remember it being convenient to use. I was working with someone who used it for advertising/marketing and it was good. I haven't used it in a few years but based on how it was working at the time I would've recommended it. Maybe they've gone downhill in recent times.
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Dec 4, 2014 04:02
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I switched from ConstantContact to mailchimp recently, with no regrets. Better pricing and a superior interface, in my opinion. Contact list imported no problem.
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Dec 4, 2014 18:00
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My work uses Signupto, they've got a good UI and service is reliable and fairly decently priced. Service is mainly aimed towards UK and australia and support has been excellent in UK office hours in my experience - pretty good alternative to Mailchimp I think.
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Dec 4, 2014 19:22
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We just sent out a few mailers for the first time ever (after 4 years in operation); we used Campaign Monitor which seems like a nice mix between the "does everything, costs a lot" and "does nothing costs a little" services. Nothing too in depth; just a Black Friday and then Cyber Monday mailer. Open rates were about 30% and click rates were about 15%, which is pretty good for what is essentially a cold call/first email.
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Dec 6, 2014 02:38
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I recommend MailChimp, especially because there is a really nice free tier for non-profits and small stuff. It's a nice interface - they could use some fixes to make Youtube video integration a little easier. Once you learn it though, it's pretty straightforward. Plus, one time, I got a free t-shirt from them.
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Dec 6, 2014 05:20
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Scaramouche posted:We just sent out a few mailers for the first time ever (after 4 years in operation); we used Campaign Monitor which seems like a nice mix between the "does everything, costs a lot" and "does nothing costs a little" services. Nothing too in depth; just a Black Friday and then Cyber Monday mailer. Open rates were about 30% and click rates were about 15%, which is pretty good for what is essentially a cold call/first email. Basically any service is going to have an API.
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Dec 6, 2014 05:22
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Email marketing services? Psh. We run an SMTP server and just directly mail people from our database. 25,000 bounced emails/throttling & blacklist notifications going to support? Not my problem! On the upside I finally talked sense into people and we're investigatng some of these email services so hopefully that will be a thing of the past. We just need a service which notifies us (in an exportable preferably CSV format) which addresses were unreachable so we can update things on our end.
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Dec 6, 2014 16:29
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