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Probably an overly arcane question to ask here, but I thought its worth giving it a shot. Background: My office uses a homebrew Asterisk 1.4.22 PBX Linux server hobbled together by a friend of the owner some five years back. We either give our tenants DIDs (outward facing numbers) already provided through our VoIP provider, or port their existing numbers in. When a caller dials such a DID it goes to our PBX and, among other things, the caller ID is prefixed with the name the call is for depending on the DID so that our receptionist can respond appropriately. Problem: A set of five recently-ported numbers (plus another one or two already in our system) work, in that they dial through, but are inexplicably not being prefixed. Attempted Fixes:
Recent Changes: Porting of the numbers was ridiculously delayed, so my temporary fix for four of the five numbers was to forward calls to them on their original provider to empty DIDs already on our system. This worked fine. Note that the fifth number that is not prefixing now was not among these. No other changes. Location: USA FAQs/Google'd?: Yes. Post going up on the Asterisk support forums as soon as I get back in touch for the higher-end details with our usual phone tech guy (who worked with me on this on Friday and said that it was, despite his years of experience with Asterisk, a problem he'd never encountered before).
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Dec 14, 2014 17:47
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If you could provide the entire asterisk config (dial plan, etc) I'm sure someone could identify what's wrong.
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Dec 14, 2014 22:59
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I'm a dCAP. I used to roll asterisk pbxs for a living. I could help out if you posted the dialplan or the log from asterisks. Its been a while but I'd be happy to peek at it. Is there a GUI or do you access via ssh and CLI only? Because all asterisk guis are pretty terrible. Super-NintendoUser fucked around with this message at 14:55 on Dec 15, 2014 |
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Dec 15, 2014 14:48
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