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Problem description: PC was off from Thursday afternoon until Saturday morning. Turned it on and used it for 20 minutes or so and got a BSOD. Turned it back on and got one within a few minutes. Left it alone, but it's also been getting them without me even using it. I wrote down two of the errors so far: KMODE_EXCEPTION_NOT_HANDLED and IRQL_NOT_LESS_OR_EQUAL. I also remember seeing another that was NTFS_DISK maybe. Chrome also crashed once with the KMODE error but the computer didn't BSOD. Just got another one and this one says DRIVER_IRQL_NOT_LESS_OR_EQUAL (nvlddmkm.sys) so I guess that means it's the video drivers. Attempted fixes: I did everything in the top reply here for the KMODE one http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-8-kmode-exception-not-handled/674a788f-94ef-4b31-b305-77e5fb438b53 Recent changes: GeForce drivers updated on Tuesday. -- Operating system: Windows 8.1 64-bit System specs: i5 4670k Asus Z87-A G.Skill Ripjaw 8GB RAM MSI GeForce GTX 760 Intel 120GB SSD Location: USA I have Googled and read the FAQ: Yes, googled both but can't tell if there is a common link between them that would help the problem. KingKapalone fucked around with this message at 21:51 on Apr 18, 2015 |
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Apr 18, 2015 21:45
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Downloaded bluescreen view for some more info. Other BSODs were: PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 NTFS_FILE_SYSTEM 0x00000024 SYSTEM_SERVICE_EXCEPTION 0x0000003b Here are the other codes: KMODE 0x0000001e IRQL 0x0000000a DRIVER_IRQL 0x000000d1
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Apr 18, 2015 23:16
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The easiest first step would be to run DDU: http://www.wagnardmobile.com/DDU/ Then install the latest beta drivers and see if that fixes the issue. PS how long had the computer been running stably before this and what PSU are you using?
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Apr 19, 2015 05:10
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Ok did that and I've installed the drivers from before the most recent one because the betas are from June 2014. I got this error after running DDU and while trying to install the new drivers: critical_structure_corruption caused by ntoskrnl.exe System has been stable for almost 2 years and has a Seagate PSU that was recommended in the building thread here. Can't seem to find the specifics in an invoice email or anything though.
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Apr 19, 2015 16:35
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I'd run http://www.memtest.org/ overnight some time to check RAM health. You only have one HD right? KingKapalone posted:Ok did that and I've installed the drivers from before the most recent one because the betas are from June 2014. The latest beta drivers are from June of last year? That doesn't seem right.
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Apr 20, 2015 00:50
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Zogo posted:I'd run http://www.memtest.org/ overnight some time to check RAM health. I have Windows and apps on an SSD and two other HDD for data and some other game installs, none of which I have been playing during these errors. When I search nvidia's site for drivers for a 760, the newest beta drivers are from June 2014. edit: The first two passes of Memtest haven't had any errors at this point. Any ideas after that? Reinstall Windows seems like it would be next. KingKapalone fucked around with this message at 05:21 on Apr 20, 2015 |
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Apr 20, 2015 02:36
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KingKapalone posted:I have Windows and apps on an SSD and two other HDD for data and some other game installs, none of which I have been playing during these errors. I'd run the portable zip edition of CDI to check the HD health: http://crystalmark.info/download/index-e.html Post screenshots if any are showing caution. KingKapalone posted:When I search nvidia's site for drivers for a 760, the newest beta drivers are from June 2014. Yea, I checked and that seems right. KingKapalone posted:edit: The first two passes of Memtest haven't had any errors at this point. Any ideas after that? Reinstall Windows seems like it would be next. You could let it run overnight if you want. That'd be a more thorough test.
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Apr 20, 2015 05:48
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When I open CDI it says all 3 drives are Good. Is there a test it's supposed to run? There's no readme or instructions on the site. Memtest did run overnight, no errors. Is there a repair feature for Windows 8.1 instead of doing a reinstall if that's next?
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Apr 20, 2015 14:05
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KingKapalone posted:When I open CDI it says all 3 drives are Good. Is there a test it's supposed to run? There's no readme or instructions on the site. That means the drives are okay. KingKapalone posted:Is there a repair feature for Windows 8.1 instead of doing a reinstall if that's next? Yea, you could try something like: http://www.intowindows.com/how-to-repair-windows-8-1-installation/ Might as well check your CPU/GPU temps too: http://www.techpowerup.com/realtemp/ http://www.techpowerup.com/gpuz/
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Apr 20, 2015 21:17
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I'm trying to follow these repair instructions and I can't get the setup.exe to start on my USB or image I have. Weird. I open it and it tries to think for a second and then doesn't do anything. Not sure what's up with that. Temps are all good.
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Apr 20, 2015 23:05
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That PSU is ~2 years old right? Are you using the latest BIOS? https://www.asus.com/Motherboards/Z87A/HelpDesk_Download/
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Apr 20, 2015 23:19
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Yeah I'm pretty positive that this was a new one I put in when I built this computer in July 2013. I would be able to tell you, but I can't find any invoices in my email or anything which is surprising. I don't think I've updated the BIOS since I built it. I never really do that with any of my computers. edit: haven't had a BSOD in a number of hours for whatever reason. I just now updated the BIOS for fun. edit2: I've been running videos in the background as I've done a few things on it and there haven't been any BSOD. I guess something fixed itself? KingKapalone fucked around with this message at 18:15 on Apr 21, 2015 |
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Apr 21, 2015 01:33
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KingKapalone posted:edit2: I've been running videos in the background as I've done a few things on it and there haven't been any BSOD. I guess something fixed itself? It's possible it needed the BIOS update for some reason. With random BSODs I'd give it a couple weeks before being sure the computer is fine.
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Apr 21, 2015 21:47
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