|
Problem description: While playing Heroes of the Storm (Blizzard Entertainment), I will get Blue Screens every so often (two in the past week). Also after installing a brand new power supply, after restarting my computer, I will sometimes not boot past Bios Screen. When I run Bios, it will tell me it is trying to auto detect the sata2 cable, and stick on that. Attempted fixes: I do not know computers very well, and so up till now I haven't really done anything besides run Avasts Registry Cleaner and Windows Defrag. Recent changes: I haven't updated anything except for my Power Supply, which was 5 years old and thanks to goons, originally solved a problem with my computer not starting. -- Operating system:Windows 7 Ultimate System specs: Microsoft Windows 7 Ultimate Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name STRIKER1-PC System Manufacturer MSI System Model MS-7390 System Type x64-based PC Processor AMD Phenom(tm) 9850 Quad-Core Processor, 2511 Mhz, 4 Core(s), 4 Logical Processor(s) BIOS Version/Date American Megatrends Inc. V1.1, 3/26/2008 SMBIOS Version 2.5 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "6.1.7601.17514" User Name Marshall_Banana\MB1 Time Zone Central Daylight Time Installed Physical Memory (RAM) 4.00 GB Total Physical Memory 4.00 GB Available Physical Memory 593 MB Total Virtual Memory 8.00 GB Available Virtual Memory 3.99 GB Page File Space 4.00 GB Page File C:\pagefile.sys Location: US I have Googled and read the FAQ: Yes
|
#
?
Aug 22, 2015 01:03
|
|
|
|
| # ? Apr 25, 2024 04:40 |
|
|
Please post a screenshot of the Crystal Disk Info (standard edition ZIP) window for your system drive.
|
|
#
?
Aug 22, 2015 02:28
|
|
|
Right, I shoulda remembered that from the last time you helped me.
|
|
#
?
Aug 22, 2015 03:18
|
|
|
No indication drives are the issue, I'd suggest verifying the system can complete a few passes of Memtest86+ without issue. Do you have plans to replace this computer any time soon? At 7 years it's getting to the end of its usable lifespan, and it could just be the motherboard dying.
|
|
#
?
Aug 22, 2015 03:25
|
|
|
If you haven't already, you might take a look at the motherboard and see if any of the capacitors have domed tops instead of the flat tops they are supposed to have.
|
|
#
?
Aug 22, 2015 19:12
|
|
|
I don't see anything domed on the capacitors. Where is the memtest download exactly? Is it the one labeled Pre-compiled bootable ISO? I should get around to replacing the whole computer by next year, it is 5 years old now. The other thing that I should mention is that the inside has some dust caked on the extentions that are the hookups to the back of the computer. Would this have anything to do with it? I really need to clean that up as well. Seebach fucked around with this message at 21:01 on Aug 22, 2015 |
|
#
?
Aug 22, 2015 20:57
|
|
|
Try another SATA cable and/or SATA port if possible.Seebach posted:Where is the memtest download exactly? Yea, you'd put it onto a CD/DVD. http://www.memtest.org/#downiso Seebach posted:The other thing that I should mention is that the inside has some dust caked on the extentions that are the hookups to the back of the computer. Would this have anything to do with it? I really need to clean that up as well. Possibly. Use canned air to remove all the dust.
|
|
#
?
Aug 22, 2015 22:21
|
|
|
Zogo posted:Try another SATA cable and/or SATA port if possible. Just to be clear, the Sata cables are the ones that I plug into the harddrives that I have, correct? I just got brand new ones that connect from my power supply. they wide mouth ones. I did not replace the other wires that are connected to my main SSD harddrive though, so I'll see about replacing that. When I got my SSD, I lost a bunch of my old discs that came with my computer, of which I lost my software program for writing things to disks. Do you have a recommended software program that I should buy/download? Canned Air is now on my list of things to get tomorrow, I will spray it out. Ty.
|
|
#
?
Aug 23, 2015 07:48
|
|
|
The Memtest86+ website has a program to put the software on a USB flash drive (it will erase the drive in the process), here's the direct link. Connect your USB drive, run that program as Administrator, select the drive, it will write the software to it. Reboot with the drive connected, usually you tap the F8 key during the POST process (white text on the screen) and it will pop up a menu for you to select which drive to boot from, and you select the USB drive you just made. It will run a number of tests, completing a full set of tests counts as a "pass". Errors are listed as lines with a red background, like this.
|
|
#
?
Aug 23, 2015 08:19
|
|
|
I'll get me a flash drive to do this. Another new thing, but I usually leave my computer on when I'm out for a little while and seldom turn it off now unless I feel the need to. I came home from work just now and this message was on screen when I turned my computer on  Sorry to keep bringing up new problems before addressing the current ones.
|
|
#
?
Aug 23, 2015 17:29
|
|
|
Seebach posted:Just to be clear, the Sata cables are the ones that I plug into the harddrives that I have, correct? They connect from the HDs to the motherboard itself.
|
|
#
?
Aug 24, 2015 01:26
|
|
|
|
| # ? Apr 25, 2024 04:40 |
|
|
Zogo posted:They connect from the HDs to the motherboard itself. Tyty, yes I did not replace those, and I think some of them are hand me downs from another of my cousins computers. I'll order some new ones.
|
|
#
?
Aug 24, 2015 01:50
|
|