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Problem description: I was running BBC Iplayer and a mod installing program for Skyrim when everything stops responding. I was forced to shut down, but after the computer said it was logging off for half an hour I switched it off at the back. Now the External Hard Drive has stopped working. Attempted fixes: I have switched plug sockets and USB ports on the computer. One slot caused the blue light on the drive to flash when it should be on non-stop, but otherwise function was the same. System restore to a few days prior has also changed nothing. System Restore to a few days prior. Recent changes: A lot of downloading and use over the past few days, but no warnings before the breaking. Operating system: Windows 7 Professional, 64-bit. System specs: Broken Device: Seagate Expansion Drive, 2TB Model: SRD00F2 Anything else useful? Location: United Kingdom I have Googled and read the FAQ: Yes
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Feb 1, 2016 22:20
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| # ? Apr 26, 2024 08:06 |
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First try it on a different computer. If that also fails, can you get the drive out of the housing and connect it directly to your motherboard?
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Feb 2, 2016 00:30
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I don't know how right now and can't see anything in the container to remove it. I'll try another computer at the next opportunity.
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Feb 2, 2016 16:56
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I dunno if this is your exact model, but here's a video on how to disassemble it and remove the drive: https://www.youtube.com/watch?v=JRG3lzxA3Yo
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Feb 2, 2016 21:06
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