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cobalt impurity
Apr 23, 2010

I hope he didn't care about that pizza.
The breaking high bills thing is especially bad when you work graveyard in a gas station. You have people coming in at 2 in the morning expecting you to have change enough to break a $100 for a pack of cigarettes or a 40 of Bud Ice. After 10pm I wasn't allowed to have more than $40 in my register at any time. I had to count down my drawer and drop the overage right into a safe when I got a minute, and if someone made a large purchase it would all just go into the safe immediately. It's a security measure to both make the store less desirable to rob and to minimize lost assets when it inevitably does get robbed. People still get pissy when you explain that no, you only have $40 total in your drawer and that includes the loose change, so you cannot break their $100 bill even if you wanted to. What's worse is that in a gas station you also have a lot of people just walking in to break their money, not even make a purchase at all. I've had people yell at and insult me because it's 11pm and I can't break the $100 they didn't even have the courtesy to politely ask change for.

If you want to break large bills, go to a loving bank. They will be more than happy to do it for you and you won't be pissing anyone off.

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copy of a
Mar 13, 2010

by zen death robot
"All I wanted was just a little service and I suppose you can give me just as little as anybody!"
C'mon now, man, was that really necessary?

I had a splitting migraine this morning when I woke up but went in anyway and just told them I wasn't sure how long I was going to make it. EVERYONE has been sick lately because people have been coming to work sick and spreading it around, so we were a little short handed today because not a lot of people showed up.
They kept telling me that someone was coming in for me.. and then 15 minutes before I was supposed to clock out to go on break, my replacement shows up. Even though they'd called her 4 hours before. By then I wasn't even feeling that bad but I was pissed for having to wait for so long, so I decided to just go home anyway.
But man, being sick just makes it that much harder to deal with people's bullshit, and I got a lot of that poo poo today.

"I am getting $30 back and I want twenty singles and one roll of quarters." I am not a loving bank. This dude cleared out my entire box of ones because he wouldn't take no for an answer.
"What time does the bank close on Friday?" Again, I am not a loving bank! I don't use a bank, I use a credit union, and they are open later than banks. Just call the loving bank.
And today there seemed to be a great abundance of those "I am sooooo much better than you, you have done something WRONG in your life to be a cashier! Therefore I do not have to treat you with respect!" fuckheads who won't answer a single god damned question I ask them, or even have the decency to even grunt. They're the kind of people who throw the money down onto the belt and let it get eaten and fall under the belt so I literally have to risk limbs to get their money back, and then they get impatient!
No I can't take this raincheck because it was issued back in NOVEMBER. It says in big, bold, highlighted letters down at the bottom of the raincheck that we can't take them 30 days past the issue date. If you don't want me to treat you like you're stupid, then don't act stupid.

Also gently caress that bullshit about people getting snippy because I've started checking out the customer behind them before they were done and out of the way. I'm sorry, I have 15 people in line and they're all getting very impatient. Move your poo poo out of the way, I'm not letting someone else yell at me because YOU want to take your sweet rear end time doing whatever the gently caress you're doing down there.
God loving damnit.

Coffee Wolf
Oct 12, 2007

Mmmmm Banana

cobalt impurity posted:

If you want to break large bills, go to a loving bank. They will be more than happy to do it for you and you won't be pissing anyone off.

I live near two of the largest casinos in the world, and I have noticed over the years more and more of the "sorry my til is locked unless you buy some poo poo" approach, because of the influx of dicks with big bills. Proud to say I was on the leading edge of that in my OSJL(regional chain) days, along with "oh yeah they don't start me off with enough to even break that, but if you look *this way* there's the bank" *point to bank across the road*

Flavor Bear
Jan 13, 2008

Bear Love is Best Love
My trainee de-boned and ground 4 one-inch-thick porterhouse steaks today.
:bravo:

waffle iron
Jan 16, 2004

Flavor Bear posted:

My trainee de-boned and ground 4 one-inch-thick porterhouse steaks today.
:bravo:
Was he specifically tasked with "destroy something beautiful"?

Flavor Bear
Jan 13, 2008

Bear Love is Best Love

waffle iron posted:

Was he specifically tasked with "destroy something beautiful"?

All he was supposed to do was remove the bone dust from them.
I even held up the scraper he was supposed to use. I guess some wires crossed in his head.

D34THROW
Jan 29, 2012

RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL
:rant:

Flavor Bear posted:

My trainee de-boned and ground 4 one-inch-thick porterhouse steaks today.
:bravo:

Well, that's going to be one tasty hamburger.

Rick_Hunter
Jan 5, 2004

My guys are still fighting the hard fight!
(weapons, shields and drones are still online!)

Peeps have posted:

poo poo about lovely shits paying with large bills

The large bill thing is annoying as hell. My solution is to tell them bluntly, "Ok, but I'm going to have to give you rolls of change." When they nod, I start giving them the pennies, nickels, etc. because I can survive on my change in the till until my manager opens the safe but gently caress you for not having the sense to go around the loving corner to the Chase and talk to a cashier. Most of the time, they remember that they have a credit card in their wallet and pay with that instead. :smug:

Faerunner
Dec 31, 2007

D34THROW posted:

You get paid to work at the library where you are? It's all volunteers where I'm from and I thought it was only ever volunteers anywhere.

And thankfully, at least in my experience, most people aren't like that, and a good record will tip the scales in your favor. I figure even if she had called the boss to bitch and it went somewhere, if you were good at handling customers and doing your job, the most you would have gotten is a citation. I also applaud your ability to maintain a level head, because I know how hard it can be to keep a calm tone of voice when the customer is freaking the crap out.

Yeah there are a scant few page positions open and several "assistant librarian"/"clerk" positions. This is a city-wide library system with over a dozen branches so there is almost always something open even if it's just janitorial (although I'm not qualified for those!), but the two I applied to were a clerk and page position at the one right down the street from me, whereas most of the time the openings are halfway across the city in the bad parts of town (I guess they have higher turnover rates?). I still haven't heard back, so I'm calling Home Depot back in the morning.

I can deal with a lot of internal politics as long as they're not bending me over and loving me in the rear end, and I have a reputation at my current store as being a super hard worker and really nice person so my coworkers (even the lovely ones) have my back. When I left flex team the counter manager mentioned in my first story actually said she was sorry to lose me as contingent staff because she didn't have anyone else who would help her during their massive gift with purchase events (oh god the stories from those!) and do it as well and as reliably as I would.

The rest of the flex team right now consists of 3 people, two of whom I wouldn't want working with me because of their unreliability and generally cavalier attitude toward the job and the supervisors/co-workers. Both claim to need the money, too. I never did understand how people who "need" money feel that they can get away with 45-minute "bathroom breaks", showing up for work whenever they want and not telling anyone, etc. The manager put up with the one girl popping in whenever for two months over the holiday because she was desperate to have coverage at one of the smallest makeup lines in the store and apparently putting this girl on the schedule and/or asking her to get on the computer to pick up shifts was just too much work.

Speaking of our manager, she is utterly horrible at managing. I used to think she was nice outside of her poor management abilities, but the longer I stay the more I realize how manipulative and spineless she really is. I mentioned previously that she jerked me around... well, she does it to everyone.

Here's the very long, very convoluted story that will make you wonder why anyone is still working in our cosmetics department! :psyduck:

When I started I was told by our manager (let's call her B) that after the holiday temp job was up I could have a permanent position if I liked cosmetics (at the time I had no retail/cosmetics experience at all). The week or so after the holidays is always uncertain from what I've gathered, because other than cleaning up after the retail gluttony of Christmas there's not much for holiday temps to do, and you have to wait until the end of January to know if you're being kept on, sometimes with only a few hours a week. I begged and got hours recovering other departments until halfway through January, at least. Finally in February, B gives me the line about the hiring freeze and tells me that there are hours working cosmetics if I want them. Of course I want hours; this is my only job!

February is Gift with Purchase time in one of our major lines (there are 3 major lines and 3 minor ones that do Gifts and all 3 big ones have a spring gift and a fall gift, plus smaller events during the summer months, and Gift is the biggest only money-making time for cosmetics areas). There are always open hours during Gift, and pre-approved OT. I get send to "school" for a day (a courtesy, but at least I got some training) and am told that I'm ringing sales for everyone else* and basically being their runner/stock girl for gift. All well and good but apparently, cosmetics doesn't normally get ringers and at some point just before Gift starts I log into the company web site to check my schedule for the week and it pops up this "Flex team agreement" page that I'm supposed to sign. Uh, what? B didn't say anything about flex team. I double-check with the office, they say "sign it or don't get paid", I sign it and keep waiting for my manager to give me a full-time position. (Yes I was that dumb and trusting, ha!)

Apparently the day I got switched to Flex team, I started getting commission. My manager conveniently never told me this, and since I was used to ringing for everyone else (that's what I got hired to do, and that's what she told me to continue doing), I didn't give it a moment's thought for months afterward. It's worth mentioning that since I signed up for direct deposit I rarely looked at my pay stubs. Stupid me. (I do a lot of stupid things, if this enrages you, stop reading).

Anyway, I get stuck not only ringing up sales but selling to customers as the counter gets swamped every afternoon with ladies of every ethnicity, all of whom are only buying that particular brand because THERE'S A GIFT. I start following the salespeople around, listening to their sales pitches, picking up product knowledge as I go and BSing my rear end off to make sales that aren't even credited to me. I figure I'm being helpful and useful and making myself look good so my manager will give me a position! There are two other girls also working gift who've been on flex team for over a year; one of them's waiting for a position herself. She's in school for Business Management, and works hard but is also strong-willed and tells B 'no' a lot - she walked away from the counters she was scheduled at when they were in gift so that she could work and ring for herself and make commission at the impulse cosmetics area. The girls laugh at my optimism and tell me stories about B's manipulations. End of gift #1 comes and B says nothing until I catch her in the loading dock area and corner her. "I've got something for you, I'll let you know soon." she says. I'm suspicious, but there's word that there's an opening in one of the other cosmetics areas. I cross my fingers.

March brings Gift for the 2nd biggest counter. Yay, another gift! I feel like a pro at gifts already! B hasn't gotten back to me and schedules me for Gift again. I dive in. Something to do while waiting? Sure! I'm still smiling until my face hurts, getting friendly with everyone and waiting for that surefire permanent job opening. 2nd gift goes pretty smooth even though the counter's down a part-timer, because I'm stupidly and enthusiastically doing the work of 2 people. (To my credit, half of this "work" is stuffing gifts into bags of pre-orders, which means I get to sit in the stockroom all day listening to my own music or chatting with a co-worker and generally not giving a poo poo). The counter manager loves me. The account exec loves me. The other girls at the counter love me. I am told they ask B to get me an interview with the company (the hiring for cosmetics involves approval by both the department manager and the brand's account exec). I get a call and set up a phone interview, take it, and never hear back.

At some point in February/March I look at my paycheck stub on the company website to make sure I got paid the OT I worked, and I see a line that says Commission............. $0.65. I thought about it and at some point a few weeks previous I had rung up an eyeliner or something under my own ID because no one was around to ring for. I thought the commission on my paycheck was a mistake, so I asked the office staff who handle paychecks thinking they'd be able to look it up. They told me to ask B. B, interestingly, was getting harder and harder to find when I wanted to talk, to the point that I had to interrupt conversations with other people just to ask her questions, or leave a note on her desk because she would hurry away ignoring my calls if I waited politely for my turn to talk. When I finally ran her down and asked straight-up if I was getting commission, B said she'd "look into it", and get back to me. Uh-huh. I started ringing things for myself more often after that, rather than searching out someone else to ring for. Just in case... but I still trusted that B would be a good person and get back to me! She didn't.

Some digging two months later reveals through a third party (the account exec didn't even have the balls to tell me to my face!) that my phone interview showed I "have a personality too much like K" (who ultimately quit the counter for a sales specialist job in women's clothing), and that they wanted someone with a different personality type. Even I know this is utter BS, and in the meantime I've been through Gift #3 and am getting sick of B's poo poo, as there's no promised job now, just a schedule that comes up every week with hours in a new cosmetics area.

Gift 3 was with the biggest cosmetics counter in the store. I worked OT every week for 5 weeks straight getting ready for and running during that gift. The counter manager, T, was fantastic and knew how to use people and how to reward them. She trained me in the basics and let me follow everyone around asking countless questions so I could answer the customers during Gift. T included me in the group and made drat sure the women at that counter didn't get in the way of me doing my job so they could do theirs. They're all type-A personalities expressed in slightly different ways and there is a subtle internal friction at that counter that nobody outside of it notices until, like with plate tectonics, something happens that causes a massive shake-up. I got in the middle of one purely by accident one day, over a simple misunderstanding between two of them that happened to involve asking me which one I rang a sale for, and I just about quit on the spot because I was being openly screamed at and insulted. B didn't want to hear about it and just admonished them not to do their yelling in front of customers. T came in the next day and bitched out the antagonist, and backed me up and convinced me to stick around.

((Continued in the next post, because holy poo poo, it's a wall of text!))

*Our registers have a "ringer mode" which allows one associate to give the purchase credit to another associate. This gets abused during xmas when fragrances gets 6-7 holiday ringers who do nothing but run register for the full time girls so that they can be out selling and earn their money for the year, but during normal business its only purpose is to allow us to put an item on hold for a customer and still get credit for said item if customer comes back when we're on lunch/break/left for the day. It's a nice system because it's motivating for us (otherwise, if a customer's not buying right away, someone else could get credit for the sale you spent an hour building), but my manager was abusing it like she abuses everything else.

Oh, and Flavor Bear, that's one heck of a trainee mishap! Talk about going above and beyond! I hope you can at least sell the results.

Faerunner fucked around with this message at 05:01 on Mar 3, 2012

Darth Freddy
Feb 6, 2007

An Emperor's slightest dislike is transmitted to those who serve him, and there it is amplified into rage.
Dear women. I do not like sweaty boob money. I do not like sweaty money. I like boobs mind you, just not sweaty boob money, thats just nasty and even rather unhygienic. I know girl clothes do not have pockets all that often but there are many ways to carry your money besides in your bra.

The person that invents and markets a bra with a built in pocket will be loving rich I tell you.

Tonight was crazy. We literally has a bus load of mexicans, right up from juarez. All very nice mind you even with out speaking a word of English. five hundred dollars of diesel went into that thing. Crazy thing none of them would go to the Spanish girl working the counter with me :psyduck: it just kind of baffled the both of us.

Flavor Bear
Jan 13, 2008

Bear Love is Best Love

Faerunner posted:

Oh, and Flavor Bear, that's one heck of a trainee mishap! Talk about going above and beyond! I hope you can at least sell the results.

Luckily (???) those steaks were for a customer who had purchased a whole side of beef, so he won't even notice they're missing.

D34THROW
Jan 29, 2012

RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL
:rant:

Rick_Hunter posted:

The large bill thing is annoying as hell. My solution is to tell them bluntly, "Ok, but I'm going to have to give you rolls of change." When they nod, I start giving them the pennies, nickels, etc. because I can survive on my change in the till until my manager opens the safe but gently caress you for not having the sense to go around the loving corner to the Chase and talk to a cashier. Most of the time, they remember that they have a credit card in their wallet and pay with that instead. :smug:

God, I wish that worked with the old farts around here, but with them it's either large bills or a MasterCard, and sorry, old fella, but DT doesn't accept MasterCard. And I can't do the change thing anyway because we never have more than, oh, about $15 or $20 of change in our tills at a time? Mostly quarters and loving nickels. (I've actually had managers tell me to give people back nickels as opposed to giving them quarters and/or dimes because we've got too many drat nickels. But that just pisses the customer off.)

The questions about why we don't accept MC got so bad that one of our cashiers went around and wrote "I don't know why" on the little pieces of paper we have taped to the card machines saying we don't accept MC.

Faerunner posted:

Being unqualified to be a janitor and some other stuff about a lovely manager who may well have driven me postal.

Not qualified for a janitorial position? What the crap? I'm drat good at cleaning, thank you very much! Oh, what's that? I have fifteen minutes to spare? Time to take a goddamn Brillo pad and Mean Green to that patch of crusty poo poo on the floor that's been bugging me for three hours! And look, it's gone in five minutes!

How can you not be qualified for a janitorial position? :psyduck:


Another thing that bugs me about the DT I work at is the condition the previous manager left it in. I'm going on 3 months with the company now, and I started about a week after our new manager started. The stockroom is STILL a disorganized cesspool of cardboard and low-quality items. Boxes stacked haphazardly, tilting every which way, so far out from each wall that there's about a 3-foot space to walk around. And the cases of soda! Right behind the door and often stuffed behind a mountain of boxes. Given, these boxes are usually foam plates and cups, but it's still a pain in the rear end when there's boxes AND helium tanks to work around to get to that goddamn case of Dr. Pepper I need to fill the loving Pepsi fridge.

Christ, if the Health Department got in there, we'd be hosed.


EDIT:

Darth Freddy posted:

Tit money.

OHGOD. I hate it too. It's never the hotter women, either. It's always the fat, disgusting, toothless rednecks or stanky-rear end ladies of color who reach into their cleavage to hand me a sweaty, balled-up $20 that will never sit right in the drawer. How I would love for an attractive older lady to give me some boob money, but alas...always the grossballs. :(

D34THROW fucked around with this message at 05:47 on Mar 3, 2012

Darth Freddy
Feb 6, 2007

An Emperor's slightest dislike is transmitted to those who serve him, and there it is amplified into rage.
It could be a playboy model, sweaty money is still sweaty money. I'm not even a germaphobe or anything, its just so drat gross.

miscellaneous14
Mar 27, 2010

neat

D34THROW posted:

OHGOD. I hate it too. It's never the hotter women, either. It's always the fat, disgusting, toothless rednecks or stanky-rear end ladies of color who reach into their cleavage to hand me a sweaty, balled-up $20 that will never sit right in the drawer. How I would love for an attractive older lady to give me some boob money, but alas...always the grossballs. :(

Look on the bright side: at least you don't see any fat guys doing it. :haw:

CatStacking
Jan 9, 2010

~A Purely Preposterous Pussy~

D34THROW posted:


TL;DR - Don't work at Dollar Tree. Ever. EVER.


...Are you sure that I didn't write that post for you? That's my EXACT SAME experience working at Dollarama. To the point that its uncanny and creepy.

Rick_Hunter
Jan 5, 2004

My guys are still fighting the hard fight!
(weapons, shields and drones are still online!)

miscellaneous14 posted:

Look on the bright side: at least you don't see any fat guys doing it. :haw:

It's ok, sweaty runners/cyclists that stick their money near their sweaty bits is bad enough. :barf:

It's always a guy too.

D34THROW
Jan 29, 2012

RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL
:rant:

miscellaneous14 posted:

Look on the bright side: at least you don't see any fat guys doing it. :haw:

No, but I get the fat homeless guy with coke-bottle glasses and a bucket hat that I can smell as soon as he walks in the door. His money's always sweaty from his pockets.

And I'm a good 30 feet away from the door.

Faerunner
Dec 31, 2007
I've never been handed titmoney, thank god. If it happened, I think I'd douse myself in hand sanitizer right in front of the customer. I did have one woman the other day put money on the counter but she was LOADED with shopping bags on her other arm and barely managing with her wallet in her hand, and to expect her to put all of it down just to hand me the money was stupid. She counted it out, gave me clean bills and exact change and was very polite!


D34THROW posted:

Not qualified for a janitorial position? What the crap?

I think it's more that anyone with a degree is probably overqualified, but they always want someone with experience and while I am drat good at cleaning things at work I haven't had any specific janitorial experience and don't really care to get any. Among the jobs I have great respect for but never want to do, janitorial work is #1. And they'll hire the people who HAVE cleaned stuff for a living before they hire me. Something about working with chemicals and MSDSs and stuff makes them nervous about hiring sans experience. *shrug*

I have another post loaded up regarding my manager but I don't want to take over the thread so I'll post it later. In the meantime, here's a little play of what Gift was like!

:) Me
;-* Customer

:) Hi welcome to <counter>, what can I do for you today?
;-* HI I WANT THE GIFT.
:) Ok, what products do you use?/What can I get for you?
;-* I don't know, I just want the gift! What's the cheapest thing you have?
:) Well, we have this handy display here of our top ten products! You have to spend $xx to get the gift, do you need a makeup remover or an eyeliner?
;-* I just want to get the gift, what's easiest?
:) Well, these are some of our customer favorites *shows $70 face creams and such*
;-* Oh, I just want to spend $xx, do you have anything that costs that much?
:) Well, you could purchase an eyeliner and eyeshadow, or this moisturizer which is only $5 more than the minimum qualifying purchase, or...
;-* Let's go look at lipsticks! How much do your lipsticks cost?
:) They cost $yy. You'll need to spend $z more to get your gift!
;-* *SIGH* Ok fine I'll get that other thing over there, can you show me that again?
:) It was this amazing moisturizer! You get a free sample of it in the gift-
;-* It's in the gift? Oh nevermind then I don't want it I want something else.
(Rinse, repeat, finally find something they like and talk them into it...)
:) That'll be $xy.zz!
;-* Why are these things so expensive?
:) Have a great day!

EVERY OTHER CUSTOMER. I mean, really... it's one thing if you use the product and need to replenish it and get the gift because you're spending enough anyway but there were a lot of people who would go out of their way to purchase things they didn't really need to get a gift that they openly admitted they weren't going to use parts of. What is wrong with people that makes them think "Gift with purchase" means "I'm getting an amazing value, can't pass that up!"?

D34THROW
Jan 29, 2012

RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL
:rant:
Makes me glad I don't work cosmetics or anything like that. The closest we come to that kind of stuff is when seasonal crap goes on sale 2/$1 and the seasonal candies start going on sale at 4/$1.

Also, a bug up my rear end about hours that I must mini-rant about.

At our store, our DM is telling us to cut hours, as I have previously mentioned, I believe. The problem is that with hours being cut, we often find ourselves without time to do anything other than work the register. Unless I am specifically taken off register to do something else, I do MAYBE 15-30 minutes of other front-end duties (stock batteries, stock register candy, clean register area, recover the front) in a single day.

We're not supposed to have more than 20 hours a week as part-time associates. That includes the stockers. This week, I'm scheduled for 23 hours, which means, more than likely, that one of my closing shifts is getting axed, and it'll probably be the Wednesday shift, when instead of being on the register, I'd be stocking and recovering the store.

Took me a while, but I finally figured out just WHY they don't want to give us too many hours, and it's the same reason the tool store next door is cutting PT hours to maybe 15 a week. And the SM and AMs agree that I've hit on the reason. And the assistant manager at the tool store agrees with me too, because he has to cut hours for the same reason.

They cut our hours, we avoid going over 35 (full-time for DT stores), we don't get benefits.

Hell of a lot cheaper to run 4 stores and give maybe 8 people (4 SMs and 4 FT AMs) the benefits package than it is to run 4 stores and give 60 people benefits. Scummy bastards.


On the bright side, though, people from the Tuesday Morning next door, the tool store next door, and a few other stores in the plaza often come by on their breaks for snacks and drinks, and their situations are just as lovely, so we can all stand around and bitch about it and laugh together. :unsmith:

Faerunner
Dec 31, 2007
Yeah, cosmetics can suck but at least there aren't any coupon ladies! :D

If it makes you feel less alone, our store switched to a new scheduling system that is supposedly entirely computerized last summer, and part of that switch involved everybody picking an "Option" for scheduling. The first of these guaranteed 40 scheduled hours per week, but the rest of them only guaranteed between 30 and 35 for full-timers, and 20ish for part-timers. The Option 1 was "suggested" for counter managers but otherwise blown off as 'just a choice', and they kept playing up the idea that getting scheduled 30 hours a week was a Good Thing, because it meant that we could pick the other shifts we wanted. They of course downplayed the fact that we would need to monitor our hours to make sure that we did not fall below the minimum to receive benefits (not that I get any, ha, but the full-timers were not well pleased by this).

They phased out Option 1 (and thus the guarantee of benefits) this winter, when they opened the choices again so people could change plans. So if you weren't part of it at the beginning, you'll never get the choice again. The system schedules us based on some strange algorithm we haven't figured out, and then every weekend when the schedule goes up we have the chance to pick up any free shifts that haven't been filled... but for some reason, there aren't that many extra shifts to pick up, so some people have lost a lot of hours (and are in danger of losing benefits!).

Avalanche
Feb 2, 2007
Q: "Hey guys, so our profits are up, are stock is going up, and we have slashed employee health insurance down to something called a 'health discount'. What should we do now to make the company even better?"

A: CUT HOURS

Meow Cadet
May 2, 2007


friendship is magic
in a pony paradise
don't you judge me

Avalanche posted:

Q: "Hey guys, so our profits are up, are stock is going up, and we have slashed employee health insurance down to something called a 'health discount'. What should we do now to make the company even better?"

A: CUT HOURS

Corporate Feedback: You're the new number one store in our chain, we love what you've done with the store, we're going to use you as a model for the rest of our company.

Management Response: Change it all up! Do things differently!

SlaveToTheGrinds
Apr 3, 2010
Seriously...6 espresso shots with 12 loving SPLENDA'S! Really??? You can't do that your loving god damned self. I have to open 12 loving Splenda's. And pull up your god damned shirt no one wants to see your saggy fat loving teats. Thank you have a fantastic day.

We don't have a sugar dispenser so we have to do the fake sugars manually. Yeah that annoyed the poo poo out of me.

Cowslips Warren
Oct 29, 2005

What use had they for tricks and cunning, living in the enemy's warren and paying his price?

Grimey Drawer

Avalanche posted:

Q: "Hey guys, so our profits are up, are stock is going up, and we have slashed employee health insurance down to something called a 'health discount'. What should we do now to make the company even better?"

A: CUT HOURS

I remember an old old old CSI episode where some grocery store workers had enough and plotted a robbery of the store. Everything worked out fine, except, you know, the customers in the store getting shot and the like. I do remember one cashier lady finally snapping in an interview and saying for the past ten years, you know what her hours were? 39 a week. 40 is fulltime. Her boss always made sure she was under that mark so she never got insurance.

Desperate people do desperate things. But when the people at the top have never worried about dinner on the table or the power getting shut off, try to show them that.

I really wish that show UnderCover Boss was a real deal and not a scripted one. I want to see CEOs dealing with Black Friday, with working on Thanksgiving, with hours cut weekly.

Uncle Salty
Jan 19, 2008
BOYS

D34THROW posted:



We get all classes of people in our store. Old farts who just want their snacks for the week, Hispanics (possibly illegals) looking to score some cheap toys

D34THROW posted:


It's never the hotter women, either. It's always the fat, disgusting, toothless rednecks or stanky-rear end ladies of color who reach into their cleavage to hand me a sweaty, balled-up $20 that will never sit right in the drawer. How I would love for an attractive older lady to give me some boob money, but alas...always the grossballs. :(
You're a complete rear end in a top hat and if you wonder why you have problems at work, here's a hint. You're putting some really, really dumb crap out into the universe. Stop being so surprised that you're getting crap back.

By the way, I'd love hear more about what you think about 'class distinctions'.

spixxor
Feb 4, 2009
Is there even such a thing as a decent manager anymore? One off the managers at my job that I thought was really cool and was actually trying to help me out apparently is just dicking me around.

A couple weeks ago he and my other manager offered me a full time position in our department. This also meant I'd be getting a raise as it would bump me up a level. Awesome, sounds great. The higher up that had to approve it is on vacation, so it had to wait on him.

Well I just got done comparing notes with another person in my department and they offered him the same thing. I'd already told him about them offering it to me, so when they asked him he was like "Well I thought you were going to give that to Spixxor." And my manager told him no, they wanted him to do it. I know for a fact that if they do it at all it will only be one of us, because no way in hell are they gonna bump two people up to full time. I also just asked about this yesterday and got told the same thing about having to wait on the higher up manager to get back and approve it.

So basically he's telling us both the same thing, which means he's lying to one or both of us, and I'm loving pissed because I actually thought this dude was a decent guy.

This on top of my assistant manager just dissappearing after telling me he was going to make me a department manager. Haven't heard a thing about that since.

gently caress retail, jesus christ.

Angry Guacamole
Dec 2, 2007

Oh God run away

SlaveToTheGrinds posted:

Seriously...6 espresso shots with 12 loving SPLENDA'S! Really??? You can't do that your loving god damned self. I have to open 12 loving Splenda's. And pull up your god damned shirt no one wants to see your saggy fat loving teats. Thank you have a fantastic day.

We don't have a sugar dispenser so we have to do the fake sugars manually. Yeah that annoyed the poo poo out of me.

I forget how many it was, but... six or seven packets of honey in a single tea. Two, maybe three, I can cut them open and get it all out pretty fast. I had to cut the fuckers open two at a time. Was a drivethrough customer if I recall. I feel your pain.

Edit: I may be getting out whether I want to or not. Rumblings of mutiny at work. I refuse to stay on if that level of backstabbing is going to happen. Luckily, I'll have enough experience that other places will at least give my resume a second glance, since it'll take a couple months to succeed, if it does.

Angry Guacamole fucked around with this message at 20:22 on Mar 3, 2012

Faerunner
Dec 31, 2007
Yeah, I know how you feel Spixxor. I felt that way when I realized my manager was loving with me the same way she had hosed with everyone else on our team, only I was gullible enough to believe it at first!

I think my favorite part is that she's never there to support you, back you up, tell you 'good job', or even tell you off sometimes. She only comes up to us when her bosses are on her back about her department's numbers and then she'll put on this awful begging look and voice, and go "Hey Fae, I really need you to work on your loyalty (credit card signups) this week, okay?" :fuckoff:

I finished my preliminary phone screening for Home Depot and have an interview on Thursday, but it's somehow not for the part-time position I applied for... rather it's for seasonal temp work (yay summer garden center, maybe?) and it's entirely flexible scheduling switched every 2 weeks, which is GREAT because my current job is entirely flexible scheduling switched every week... woooo! And both want me available nights and weekends. I told them I'm able to work it out with my current job because gently caress it if I'm going to be passed over for an interview just because I can't work Friday nights, and our company's scheduling is hosed up anyway and there's no guarantee I'll work any given day (I had Fridays and Saturdays off 3 weekends in a row last month, and this month I'm working every weekend!). At least with 2-week block scheduling at the other place I'll have -some- stability...

If HD actually wants me and is willing to pay me more than I'm making now I am going to start limiting my availability at job #1 to fit job #2's schedule and/or just quit #1, although I don't want to quit if I don't have to since seasonal retail means I get up to 4 months before they decide whether or not to keep me "based on the store's needs", and we all know how well THAT usually works out. Anyway, it can't be that bad working two jobs that both want you to work the same shifts, can it? :unsmith:

Home Depot doesn't make you push their credit card if you're not on registers, right?

Faerunner fucked around with this message at 20:36 on Mar 3, 2012

D34THROW
Jan 29, 2012

RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL
:rant:

Uncle Salty posted:

You're a complete rear end in a top hat and if you wonder why you have problems at work, here's a hint. You're putting some really, really dumb crap out into the universe. Stop being so surprised that you're getting crap back.

By the way, I'd love hear more about what you think about 'class distinctions'.

Oh, I am by no means an rear end in a top hat at work. I'm smiley as hell and I accommodate every customer I can to the best of my ability and I'm happy to do it. I do my bitching at home.

I've just become cynical.

I can usually tell a snowbird when I ask how they're doing and they curtly say "Fine". Lo and behold, NY, CT, MA, or NH license in their wallet . Either that or they live in the really rich part of town.

Customers who barely speak a lick of English or have an extreme accent can get a little grating when I can't understand what they want and they get pissy about it. On the other side of the coin, there's the really pleasant Hispanics who are always smiling and are more than happy to let their mostly-bilingual kids translate.

One of the nicest guys who comes in is homeless. Always pleasant and happy just to be alive. The other homeless guy is smelly and has tried more than once to get me to cut him a break on the price. Sorry, guy, it's not my choice.

By the same token, I get both pleasant and unpleasant black people. Usually, the older black men and women are extremely pleasant to deal with, always polite and happy to engage in conversation. The younger black men...well, I don't get too many of them through my register, honestly, but when I have, they've been pleasant. Even most of the younger black ladies are pleasant.

Overall, I'd say my most pleasant customers are black people, Hispanic people, and the occasional Asian person that comes through. And the big-family rednecks. Ah, the rednecks...It's really just the snooty white people we get in a few times a day that grind on my nerves a bit.

My views on class distinction? Really boils down to poorer folk tend to be nicer, richer folk tend to be snobbier. I almost feel that the richer folk look down on retail as a blue-collar career, and feel like cashiers are automatically stupid, when I can count change and money in general accurately and faster than most, if not all, of the cashiers.

Maybe I am an rear end in a top hat. I don't really care. I probably have more customers on the pleasant end of the spectrum than unpleasant, but the way my mind works pushes out the good in favor of the bad, and that's why I bitch.

TontoCorazon
Aug 18, 2007


Goddamn I hate inventory so loving much.

cobalt impurity
Apr 23, 2010

I hope he didn't care about that pizza.
I think the STockholm Syndrome is kicking in. I was having second thoughts about my utter hatred for my company today, and thought it might not even be so bad to stay on of I'm demoted because at least it's okay money and I'm making significantly more than minimum wage. :smithicide:

Also I was helping a lady with a project today, listening to her ideas and giving her feedback, and showing really informed knowledge about the various products involved, even giving novel solutions to her craft-related problems. She was so happy with my service and actually said that if her business were still open, she'd ask me to work for her. People like her are the reason I can stomach retail at all; I just love feeling like I was genuinely helpful to somebody. :unsmith:

D34THROW posted:

... a snowbird...

A what?

Darth Ronson
Jun 18, 2004

Say.. that's a nice
hat.

rolleyes posted:

^^^^
edit:
And this is why you're an idiot if you leave your poo poo public, especially if you're in a job like teaching where you're expected to be a role model. Again in the UK this would be hard for the school to get away with, but in the states...

It's a shame that she resigned before the truth as to whether or not she friended the student - a real no-no - came out.

Darth Ronson fucked around with this message at 23:01 on Mar 3, 2012

D34THROW
Jan 29, 2012

RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL
:rant:

TontoCorazon posted:

Goddamn I hate inventory so loving much.

Inventory time for my store is tomorrow, my friend, but luckily, we bring in an external company and they just swipe, type, and go, swipe, type, and go.

cobalt impurity posted:

A what?

Sorry :P A snowbird is what us Florida folk (sometimes) affectionately call the Northerners who come to the South during the winter, usually to avoid the extreme cold and/or snow.

They can get a little annoying, especially when they drive like crap, but that's neither here nor there.

Darth Freddy
Feb 6, 2007

An Emperor's slightest dislike is transmitted to those who serve him, and there it is amplified into rage.

Faerunner posted:



If HD actually wants me and is willing to pay me more than I'm making now I am going to start limiting my availability at job #1 to fit job #2's schedule and/or just quit #1, although I don't want to quit if I don't have to since seasonal retail means I get up to 4 months before they decide whether or not to keep me "based on the store's needs", and we all know how well THAT usually works out. Anyway, it can't be that bad working two jobs that both want you to work the same shifts, can it? :unsmith:

Home Depot doesn't make you push their credit card if you're not on registers, right?

Not only do you not have to push credit cards but a lot of people will tip the hell out of you. Even though your not suppose to take tips. When I did garden center I was getting a good 10-20 dollars extra a day from nice people.

TontoCorazon
Aug 18, 2007


D34THROW posted:

Inventory time for my store is tomorrow, my friend, but luckily, we bring in an external company and they just swipe, type, and go, swipe, type, and go.

We hire an external company as well and they do all the work/scanning. I'm more pissed that they gently caress up the job so badly, like 80% of everything they scan, and we get the task of correcting all of it. Like they'll be at the store all night tonight but it'll take a decent two weeks to fix their mistakes.

D34THROW
Jan 29, 2012

RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL
:rant:

TontoCorazon posted:

We hire an external company as well and they do all the work/scanning. I'm more pissed that they gently caress up the job so badly, like 80% of everything they scan, and we get the task of correcting all of it. Like they'll be at the store all night tonight but it'll take a decent two weeks to fix their mistakes.

Dear God, I hope that doesn't happen with us. I already get irritated enough when poo poo's flung everywhere because of customers. If supposed professionals do it, I may be driven to the point where I yell at someone.

Grok
Jul 23, 2006

ZOMBIE uses BITE!
It's super effective!
Lipstick Apathy

TontoCorazon posted:

We hire an external company as well and they do all the work/scanning. I'm more pissed that they gently caress up the job so badly, like 80% of everything they scan, and we get the task of correcting all of it. Like they'll be at the store all night tonight but it'll take a decent two weeks to fix their mistakes.

We also hire another company. But we have to recount everything they count and make sure we get the same numbers. If we don't, we count it again. Thank the scheduling gods, I won't be there tomorrow. Last time they were there until four in the morning.

I can't even imagine how long it takes bigger stores. I weep for them.

Chicken Doodle
May 16, 2007

Grok posted:

We also hire another company. But we have to recount everything they count and make sure we get the same numbers. If we don't, we count it again. Thank the scheduling gods, I won't be there tomorrow. Last time they were there until four in the morning.

I can't even imagine how long it takes bigger stores. I weep for them.

[Ask] me about being an Inventory Clerk!

It was my first job. It's just as miserable as it loving sounds. Hours are all over, stores are all over, an the monotony absolutely drives you insane. But stores can be to blame too; not having things tagged, not being clean when you go in, etc. All these can gently caress up a count really easily and turn a 2 hour count into 4. My mother still does it (has for 20 years about now) and is one of the supervisors. I don't know how she still does it, but I think it's starting to get to her now.

D34THROW
Jan 29, 2012

RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL
:rant:

Chicken Doodle posted:

[Ask] me about being an Inventory Clerk!

It was my first job. It's just as miserable as it loving sounds. Hours are all over, stores are all over, an the monotony absolutely drives you insane. But stores can be to blame too; not having things tagged, not being clean when you go in, etc. All these can gently caress up a count really easily and turn a 2 hour count into 4. My mother still does it (has for 20 years about now) and is one of the supervisors. I don't know how she still does it, but I think it's starting to get to her now.

My ex-girlfriend's fiance is an area manager for RGIS, and he's constantly trying to weed out the lovely inventory clerks in favor of competent ones. The job drives him absolutely insane and he's trying to move up to DM so he can get away from the morons, I think.

Easier to deal with a bunch of half-decent area managers than a bunch of half-decent team leaders AND the morons under them.

Their average count, excluding the hour-long PIV, runs about 8 hours. They do a LOT of clothing stores. Disorganized ones.

At least the DT I work at has the drat courtesy to make sure everything's blocked well and all the clip strips have exactly one type of product each.


EDIT: My point was that even with the contracts and PIVs to make sure everything's kosher, it still often ends up buggered.

D34THROW fucked around with this message at 04:58 on Mar 4, 2012

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TontoCorazon
Aug 18, 2007


Chicken Doodle posted:

[Ask] me about being an Inventory Clerk!

It was my first job. It's just as miserable as it loving sounds. Hours are all over, stores are all over, an the monotony absolutely drives you insane. But stores can be to blame too; not having things tagged, not being clean when you go in, etc. All these can gently caress up a count really easily and turn a 2 hour count into 4. My mother still does it (has for 20 years about now) and is one of the supervisors. I don't know how she still does it, but I think it's starting to get to her now.

I definitely agree. But when we've prepped the store for weeks in advanced and made it so that they can't really gently caress it up. I have noticed that the majority of the people doing our inventory this year were the same people from the last two years so maybe they are just dumber than a bag of bricks. Errors are going to happen no matter what but they shouldn't be that bad.

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