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JuggerNate posted:Does anyone know if Verizon will be offering a promotion for the iPhone 7 launch? I see that both T-Mobile and Sprint are offering it for free right now with trade in of iPhone 6 or newer. I hope Verizon will announce something similar soon. I'm not around to check this weekend but I would bet they announce any promos today. I'll probably be getting an iPhone 7 at some point, but sadly Verizon makes employees wait until about November so inventory goes to customers. Duckman2008 fucked around with this message at 12:16 on Sep 9, 2016 |
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Sep 9, 2016 11:59
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Welp, Verizon followed suit with the free iPhone 7 upgrade with trade-in Is there a promo code to waive the $20 upgrade fee? Auron fucked around with this message at 12:59 on Sep 9, 2016 |
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Sep 9, 2016 12:42
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$20 upgrade fee was waived for online orders (at least it was on Tues) and our salesperson in the store took it off after checking. I think the promo was still showing up in my Verizon app this morning when I looked.
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Sep 9, 2016 13:40
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PitViper posted:$20 upgrade fee was waived for online orders (at least it was on Tues) and our salesperson in the store took it off after checking. I think the promo was still showing up in my Verizon app this morning when I looked. Still shows $20 for me at checkout 
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Sep 9, 2016 14:31
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Hey, has anyone else dealt with this? I haven't had the problem but apparently it is affecting some people. Hundreds of Verizon customers are battling data over-limit fees: Money Matters quote:If you're getting hit by data over-limit charges, you might take comfort knowing you're not alone, no matter what Verizon tells you. And you may be encouraged by a couple of things: I've gotten a few answers this week. And I'm not done yet.
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Sep 9, 2016 14:38
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Doctor Butts posted:Hey, has anyone else dealt with this? I haven't had the problem but apparently it is affecting some people. No, my Verizon app actually reports about 200 megabytes less than my phone's inbuilt data usage graph. Even if Verizon is doing that stuff, I'd be willing to say it probably isn't a significant amount of data.
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Sep 9, 2016 15:03
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I accidentally ordered a 32GB instead of 128GB, woops. Trying to call Verizon Customer Service on iPhone pre-order day to change my order is not a good idea, I've been on hold for over an hour.
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Sep 9, 2016 16:14
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I'm mad that I ordered online and was charged a $20 upgrade fee.
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Sep 9, 2016 16:31
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strangehamster posted:I'm mad that I ordered online and was charged a $20 upgrade fee. Yeah same here, if I get through to customer service I'm going to see if they can do anything about that.
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Sep 9, 2016 16:35
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So if I trade my off-contract iPhone 6 64GB in, I'll be able to get a iPhone 7 128GB for no monthly device payment? Or am I completely misunderstanding that.
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Sep 9, 2016 17:59
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Kinfolk Jones posted:So if I trade my off-contract iPhone 6 64GB in, I'll be able to get a iPhone 7 128GB for no monthly device payment? Or am I completely misunderstanding that. The way it works is that they still have a monthly payment on your bill, but after receiving the trade-in they will give you credit equal to the amount of the device payment. This keeps you locked in for the 2 years still. Credits may take a few weeks to kick in. quote:So, you can get a 32GB iPhone 7 for free as long as your trade-in is worth the full $650. You’ll have to mail your old phone to Verizon and beginning 2-3 months later, you’ll see a credit on your Verizon bill each month for 24 months, ultimately totaling $650 and canceling out your new device payment each month. You can also use this deal and apply the credit (up to $650) toward a more expensive iPhone model, and you’ll only have to pay the difference — again, spread out over 24 months. http://bgr.com/2016/09/09/iphone-7-preorder-verizon-free-deal/ It says "up to" $650 credit, you'd have to pay the difference for the 128gb. I can't find out how much a iPhone 6 64gb is worth though because I'm still paying mine off and it won't give me a trade in value.
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Sep 9, 2016 18:06
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This has a good break down of the promo https://www.reddit.com/r/verizon/comments/51v49u/iphone_77_tradein_promotion/
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Sep 9, 2016 20:28
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I'm getting some not-very-reassuring answers from Verizon regarding the trade-in promo - last night when I placed the order, I was shown that I had a pending $650 trade-in for one of my lines, but following checkout, I don't see any confirmation of the trade-in coming through as part of the order confirmation. I called Verizon and they insisted that there was no issue with this - I would be able to separate out the trade-in request from the phone preorder and still receive the credit, and I could simply go to the website and order the trade-in kit separately. When I do so, however, I'm only offered $220 for the old iPhone. Is there any way I can confirm that the promo will be honored for this line? Or is my best bet to cancel the order/trade-in and resubmit? edit: lmao just noticed that the order status is also applying the trade ins to the incorrect lines (i.e. phone #2 trade in applied against line #1). This is the last time I preorder through a carrier website. Stutes fucked around with this message at 23:57 on Sep 9, 2016 |
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Sep 9, 2016 23:47
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Stutes posted:I'm getting some not-very-reassuring answers from Verizon regarding the trade-in promo - last night when I placed the order, I was shown that I had a pending $650 trade-in for one of my lines, but following checkout, I don't see any confirmation of the trade-in coming through as part of the order confirmation. I called Verizon and they insisted that there was no issue with this - I would be able to separate out the trade-in request from the phone preorder and still receive the credit, and I could simply go to the website and order the trade-in kit separately. When I do so, however, I'm only offered $220 for the old iPhone. Is there any way I can confirm that the promo will be honored for this line? Or is my best bet to cancel the order/trade-in and resubmit? I preordered through Verizon and did the trade in for my iPhone 6. They will send a separate Trade-In Confirmation email soon after. This will include the confirmation ID number and will state the estimated value of $27.08/mo for 24 months* along with the instructions on how to send in your old phone. JuggerNate fucked around with this message at 01:35 on Sep 10, 2016 |
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Sep 10, 2016 01:32
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Along the same line of questions, if I am on an older edge plan, is there any way to get on the Apple upgrade program? Like pay off 75%, turn my phone in, and go to an apple store? Or will Verizon only want me to purchase from them?
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Sep 10, 2016 02:27
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Stutes posted:I'm getting some not-very-reassuring answers from Verizon regarding the trade-in promo - last night when I placed the order, I was shown that I had a pending $650 trade-in for one of my lines, but following checkout, I don't see any confirmation of the trade-in coming through as part of the order confirmation. I called Verizon and they insisted that there was no issue with this - I would be able to separate out the trade-in request from the phone preorder and still receive the credit, and I could simply go to the website and order the trade-in kit separately. When I do so, however, I'm only offered $220 for the old iPhone. Is there any way I can confirm that the promo will be honored for this line? Or is my best bet to cancel the order/trade-in and resubmit? I have a feeling Verizon probably rushed to match the T-Mobile promo so it could be a glitch in the system. So short term it isn't showing it, long term you will get the promo.
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Sep 10, 2016 04:34
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Snowmankilla posted:Along the same line of questions, if I am on an older edge plan, is there any way to get on the Apple upgrade program? Like pay off 75%, turn my phone in, and go to an apple store? Or will Verizon only want me to purchase from them? The 75% is with upgrade so unfortunately I don't think so. That being said, you can always pay off the balance and then trade in phone if the difference is similar.
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Sep 10, 2016 04:35
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Here comes the next long debate on net neutrality: http://www.mobilesportsreport.com/2016/09/verizon-drops-data-charges-for-live-nfl-streaming-via-nfl-mobile-app/ NFL mobile doesn't count against your data. 1. Obviously anti net neutrality. It's bummer in general that this is what carriers seem to be going to. 2. If we are going to go down this road, please include NHL on this. Might as well watch a better sport while the Internet burns.
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Sep 10, 2016 14:47
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Does anyone know how badly Verizon messed with the S7?
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Sep 10, 2016 19:57
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Duckman2008 posted:The 75% is with upgrade so unfortunately I don't think so. That being said, you can always pay off the balance and then trade in phone if the difference is similar. Awesome. Thanks. Follow up question. Will I lose my edge discount and actually pay more if I go through apple upgrade program instead?
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Sep 11, 2016 05:09
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Does anyone have any real idea what the hell Verizon is doing with the Note 7 recall? I just want to swap mine out for a new Note 7 without incurring the wrath of the red devil upon my wallet.
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Sep 11, 2016 07:54
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Verizon data question: Is a gigabyte of data (to Verizon) 1024MB or just 1000MB?
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Sep 11, 2016 12:25
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Snowmankilla posted:Awesome. Thanks. Follow up question. Will I lose my edge discount and actually pay more if I go through apple upgrade program instead? You won't lose your discount. skooma512 posted:Does anyone know how badly Verizon messed with the S7? A bunch of extra apps you can at least disable and ignore. Personally, could be worse. PerrineClostermann posted:Does anyone have any real idea what the hell Verizon is doing with the Note 7 recall? I just want to swap mine out for a new Note 7 without incurring the wrath of the red devil upon my wallet. They're letting you either return, swap to different model, or swap to working Note 7 at no charge. Issue is new Note 7 inventory hasn't shown up yet. Three-Phase posted:Verizon data question: Not sure. Duckman2008 fucked around with this message at 14:16 on Sep 11, 2016 |
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Sep 11, 2016 14:12
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Ok so when I went to the new plan an icon popped up in my iPhone settings for a personal hotspot. Earlier today I used it to get my laptop online while waiting at a park. This is absolutely awesome. (I was using a MacBook and surprisingly the background stuff didn't use much data - when I tethered I always kept the resource manager on to keep an eye on data used.)
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Sep 12, 2016 02:17
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skooma512 posted:Does anyone know how badly Verizon messed with the S7? They just put there standard crap ware on it.
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Sep 12, 2016 02:24
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How much checking does Verizon do as to the health of phones that get traded in? The battery on my iPhone 6 is shot to hell - will/would they reject it for this? The screen also has a tiiiiiiny crack in it, but if I'm guaranteed to get $650 for it by trading it in, it might be worth getting the screen fixed and then trading it right in. EDIT2: I also have an iPhone 5 in flawless condition, so I might just trade that in instead since the $400 they're offering for iPhone5 trade in is likely the highest I'll ever get for it at this point. OldSenileGuy fucked around with this message at 04:56 on Sep 12, 2016 |
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Sep 12, 2016 04:51
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OldSenileGuy posted:How much checking does Verizon do as to the health of phones that get traded in? The battery on my iPhone 6 is shot to hell - will/would they reject it for this? All that matters is the phone turns on, charges and is not cracked in any way. So you would have to get that crack fixed.
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Sep 12, 2016 05:36
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Ok, I think I have this all understood, but I'd like to run it by someone here to make sure all my info is right. I'm going to head to the Verizon store later, but I really have problems believing the information they give me after the time I went a few years ago when they were still charging for texts and the sales person was pressuring us to get a higher text plan because "Apple is going to start charging you for using iMessages"  I'm currently on a family plan with my wife. Both of us signed up for 2-year contracts in 2014, so we're both eligible for an upgrade. We pay about $155 a month for the More Everything Plan. She wants to keep her iPhone 6, which is fine with me. I want to upgrade to the iPhone 7+, and trade in my old iPhone 5 (can't trade in my 6 because of a crack in the screen. I might get it fixed and sell the phone on Craigslist or through Swappa, but that's a different issue.) I'm ALSO going to want to get the iPhone 8 or whatever the new phone is called next year through Apple's Update plan. The only reason I want to buy from Verizon this year rather than Apple is because Verizon is going to give me $400 for my iPhone 5, which is probably my last chance to get any decent amount of money for that old phone. So, my understanding is - I'll be switching to "The New Verizon Plan" at 8GB/mo - $70/mo My iPhone monthly access - $20/mo Wife's iPhone monthly access - $20/mo Installments of payments towards 128GB iPhone 7+ - $36.24/mo Credits from trade in of iPhone 5 - $-16.66/mo Total monthly payment - $129.58/mo My questions are: - Does this mean I'm signing a new 2-year contract by buying the phone through Verizon? - In a year when the iPhone 8 comes out, will I be allowed to pay off the balance on my iPhone 7+ all at once (therefore removing the $36.24 from my bill every month while keeping the $16.66 credit for another 12 months), and then buy the iPhone 8 through Apple and put it on my Verizon account? This is the part I'm most confused about, because I don't know if buying the 7+ from Verizon means they won't let me put a new phone on that line, even if I buy it from Apple. Sorry for the huge "how do i buy phone  " post, but they purposely make it as confusing as possible and I like to be properly informed before I go into the store!
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Sep 12, 2016 16:29
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The trade-in credit is for 24 months as long as an active device payment plan is on your account. If you pay the phone off early you forfeit the remaining credits.
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Sep 12, 2016 16:42
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FCKGW posted:The trade-in credit is for 24 months as long as an active device payment plan is on your account. If you pay the phone off early you forfeit the remaining credits. Ugh, I knew there was gonna be some flaw in my grand master plan. So theoretically, next year when I'm trying to get the iPhone 8, would I be able to swap my iPhone 7 to my wife's line, and therefore still have the active device payment plan on my account and keep getting the trade-in credit? EDIT: Actually, would I be allowed to upgrade to the iPhone 8 next year if I bought it from Verizon instead? I'm imagining next year it's "pay off iPhone 7+ (and sell it independently) -> buy iPhone 8 on payment plan -> therefore still have active device payment on account so keep getting the credits for another 12 months". The main/only reason I want to switch to Apple's payment plan is because the phones come with AppleCare+. But if doing that means I have to lose out on 12 months of credits then I'll have to rethink my plan. OldSenileGuy fucked around with this message at 17:38 on Sep 12, 2016 |
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Sep 12, 2016 16:49
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OldSenileGuy posted:Ugh, I knew there was gonna be some flaw in my grand master plan. I've been out all weekend, I'll be getting info on this because I need to know it anyway, I'll try and remember to respond tomorrow.
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Sep 13, 2016 00:37
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I think I know the answer to this, but I'm partially in denial. When I preordered my iPhone 7, the shipping address was locked to my mother's (she's the main account holder) billing address. She lives over 300 miles away. Will Verizon change the shipping info to my house instead if my mother were to call and request that? Kind of a letdown that I have to wait for the phone to get to her place, and then wait presumably another week after she goes to the post office and sends the phone hundreds of miles in another direction.
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Sep 13, 2016 02:49
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OldSenileGuy posted:
Its not like you're getting a deal on Applecare+ with the Apple Upgrade Program. The cost is just rolled into the payment plan instead of paying $129 up front. I see it this way; if the 8 is hot poo poo and I want to upgrade next year, I'm still getting $325 trade in on an iPhone 6 64GB which is pretty decent IMO. I could probably get a little more private party but then you have to deal with craigslist.
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Sep 13, 2016 02:54
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Avocados posted:Will Verizon change the shipping info to my house instead if my mother were to call and request that?
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Sep 13, 2016 02:57
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Verizon does annual upgrades on the iPhone, so my understanding would be that you trade in the iPhone 5 towards the 7, and when the 8 comes out, you give them your 7 in exchange for the 8, and basically swap the device payment from the 7 to the 8. I don't see why the trade-in credit from the 5 would go away, but you should probably call CS and ask if that's your plan. My wife just upgraded to a 6s a few days ago, and our sales guy said if she wanted to upgrade to an 8 when they launch next year, they would take her current phone, give her the 8, and she'd continue from then paying the monthly payment of an 8 instead of the 6s.
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Sep 13, 2016 03:54
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Avocados posted:I think I know the answer to this, but I'm partially in denial. Short answer is no. I called to see if I could change mine to my work because I was worried no one would be home to sign for it, and was told the only way was they could cancel the order and reorder, which I was unwilling to do. Sorry bud.
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Sep 13, 2016 04:47
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PitViper posted:I don't see why the trade-in credit from the 5 would go away,
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Sep 13, 2016 05:02
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If the device is being delivered via Fedex, sign up for a Fedex Home Delivery account. It's free and you can pre-sign for packages, or have them held at a local Fedex office at no cost.
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Sep 13, 2016 12:45
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What would be a good cheap smartphone to look at to tide me over until the next google phone is released later this year? Currently on Cricket, finally making the switch but my current Nexus 4 won't work on Verizon. Don't need anything fancy, just something along the lines of the Nexus 4 (vintage Jan 2013). Willing to go used, hopefully for $50-85.
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Sep 13, 2016 13:38
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Duckman2008 posted:I've been out all weekend, I'll be getting info on this because I need to know it anyway, I'll try and remember to respond tomorrow. Thanks for this. Once I realized that the AppleCare+ was built into the price of the AUP, rather than tossed in as a benefit from buying from Apple, I decided I didn't need to buy from Apple and could just upgrade my 7+ to the 8 through Verizon next year. But if it's true that even doing that makes me lose my trade-in credit from trading in the 5, then I haven't solved anything. My whole conundrum stems from my stubborn need to get the full $400 trade-in value for my iPhone 5. If I just bite the bullet and accept that I can only get $200 for my 4-year old phone, this would be a lot easier.
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Sep 13, 2016 16:56
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