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minivanmegafun posted:While that does indeed suck, I'm curious as to what you'd like to see used if your company wasn't laughably cheap. Presumably you'd be paying for support, seeing as in technical terms Truecrypt does everything you need?
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| # ? Jan 16, 2010 12:20 |
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| # ? May 26, 2013 08:11 |
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We have a semi-independent subsidiary in China. Yes, China. Their office recently contacted our quality manager explaining that they could no longer access our KnowledgeTree server (kt.mydomain.com). Instead, they saw some "411-china" website that was linking them to the Chinese equivalent of Anti-Spyware 2009. Even though I know very little about the subsidiary, the call got forwarded to me...  Should I click the link? No, you shouldn't click it. What should I do? Do you have on-site IT staff? No. Alright... we might be able to use Malwarebytes and Microsoft Sec- NO YOU CAN'T DO THAT. What? Why? Um... Microsoft spies on us. ... spies? Yes. If we're running burned copies of Windows, they know. Are you? Well... yes. Right click on "My Computer" and hit "Properties". What does it say under "Version 2002"? "Service Pack 1".20 more minutes of haphazard inventory work, and come to find out they're all running SP1, no anti-virus, and no IT group contracted there for upkeep. I don't like the idea of a company that we own running illegal software, but they can't ship the PCs to me (customs issues), and they won't fly me over there. They're not PC-literate enough to send them documentation, and they won't hire out an IT group. ... so now our quality guy just FedExes tremendous piles of MSDS sheets overseas, and China photocopies them. He won't e-mail them due to the quantity and size.
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| # ? Jan 16, 2010 15:56 |
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rolleyes posted:While that does indeed suck, I'm curious as to what you'd like to see used if your company wasn't laughably cheap. Presumably you'd be paying for support, seeing as in technical terms Truecrypt does everything you need? Truecrypt was horribly unstable when I tested it, admittedly on Macs. But the CEO wanted free encryption and didn't want to pay. Or use an encrypted disk image or GnuPG. When I say he ran the company into the ground, I mean maxed out our lines of credit, missed a payment to the people he bought the company from and lost control of the board. We had our first profitable quarter in two years the quarter after he was forced out. God bless the BoD coup.
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| # ? Jan 16, 2010 16:18 |
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We keep buying Dell desktops with quad-cores, 6GB RAM, 1GB video cards and 1TB hard drives for people that check email and work on spreadsheets all day long. We could buy two desktops that are still fast (dual-core, 3gb ram, integrated graphics, 320GB hard drives) for the price we pay for one of the top end ones. Maybe then we could could get the people that are still running single cores with 256MB RAM a replacement computer. Also, the guy that orders this stuff for us, every loving time without fail, orders something different (Vostros, Latitudes, Studios), who the gently caress cares about standardization. IT Guy fucked around with this message at Jan 16, 2010 around 19:06 |
| # ? Jan 16, 2010 19:04 |
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I'm working as a developer right now. I have a Windows 2000 shitbox with 256MB of RAM and a 2GHz P4. The guy behind me who does nothing but Excel during the rare times when he's in the office gets a Core 2 Duo of some sort.
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| # ? Jan 16, 2010 19:29 |
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Just started a new department basically (as in, here's some money, build everything from scratch). We got a $2500 budget for desktop PCs because... Well I have no loving clue. So my boss gets a dual xeon workstation with 12 GB of RAM and a 10k RPM drive for our new office. He's never going to be in our office, as he'll spend most of his time in the old office.
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| # ? Jan 16, 2010 19:42 |
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rolleyes posted:While that does indeed suck, I'm curious as to what you'd like to see used if your company wasn't laughably cheap. Presumably you'd be paying for support, seeing as in technical terms Truecrypt does everything you need? Anything that supports PKI would be great (the ability to have a master key to unlock all of the machines in the company along with independent keys for each individual user). Regardless, the timeline is way too compressed. We have all laptops, so the idea of disk encryption isn't an inherently bad one (disregarding the fact that we're using technology to solve a procedural problem), but I'd much rather use a Windows domain (which we don't have and I can't manage to get any traction for implementing one - once again, that involves spending money) and just train users to use EFS. To the person who managed to get TWO laptops stolen from her car in the span of a month - I hate you and you're a dipshit. If you had one computer stolen, wouldn't you reason that your car is inherently insecure and you shouldn't store things in it?
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| # ? Jan 16, 2010 20:21 |
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We encrypt all our laptops and remote desktops with Sophos Safeguard Enterprise. The central management console and modular addons is nice, I can push policy changes over the network. I feel sorry for the people stuck using unmanaged end-user full disk encryption. However I have to ask, the decision makers asking you to use truecrypt, what are they doing about USB drives and DVD/CD burners?
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| # ? Jan 16, 2010 20:50 |
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d3rt posted:We encrypt all our laptops and remote desktops with Sophos Safeguard Enterprise. The central management console and modular addons is nice, I can push policy changes over the network. I feel sorry for the people stuck using unmanaged end-user full disk encryption. However I have to ask, the decision makers asking you to use truecrypt, what are they doing about USB drives and DVD/CD burners? Nothing, of course!   In fact, we need to leave CD burners working, or else users can't change their TrueCrypt passwords (TrueCrypt forces you to create a new recovery disk when you change your password)
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| # ? Jan 16, 2010 23:10 |
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minivanmegafun posted:Nothing, of course! Daemon Tools solves that bullshit.
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| # ? Jan 17, 2010 00:45 |
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IT Guy posted:Also, the guy that orders this stuff for us, every loving time without fail, orders something different (Vostros, Latitudes, Studios), who the gently caress cares about standardization. To be fair, when you replace equipment on a piecemeal basis it's near impossible to get the same machines. If you're buying from Dell at best you could standardize on "Optiplex" or "Vostro". I know there are people here who have "new computers" (read: dual core, 2GB+, has Vista sticker on case) that are models Dell don't even sell anymore. I don't know your budgets though, so he may well be an idiot.
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| # ? Jan 17, 2010 02:29 |
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IT Guy posted:Daemon Tools solves that bullshit. And defeats the purpose of burning the CD (to be able to recover the drive if you forget your password). And I'd rather not add another kernel module on top of Windows regardless of how well it's tested when it's not wholly necessary.
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| # ? Jan 17, 2010 04:44 |
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I think the idea is that the CD images end up on a network share somewhere, and then you only need to burn them off if they're actually needed.
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| # ? Jan 17, 2010 04:57 |
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Lum posted:I think the idea is that the CD images end up on a network share somewhere, and then you only need to burn them off if they're actually needed. This is what we do. Also, I install Daemon Tools on every domain workstation/laptop anyway, because, we have some slow remote locations which have a local server with images of Office, etc. in case something needs re-installation.
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| # ? Jan 17, 2010 13:43 |
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Internet Security 2010  I do occasional IT work for a small 5 person office. I was at home on Friday with my first day off in a while when I got a call from them 'OMG OMG MY COMPUTER IS FULL OF VIRUSES HALP!' I remote connect to their server and then onto her PC to find the above mentioned malware making GBS threads all over her PC. It's slow as gently caress and I can't do anything, I drive in and spend approximately 3 hours cleaning her PC out. I was there three days before this happened wanting to install a new virus scanner and anti-spyware apps but they were "too busy" to let me work on the PC. I got paid so it was all good in the end.
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| # ? Jan 18, 2010 05:58 |
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My roommate has a 19" widescreen monitor. The other day I happened to be walking behind her when she as playing some game and I casually asked why she had the screen set to a 4:3 resolution. She didn't really know what I was talking about but I managed to get enough information to determine that one of her friends had "fixed" it for her by setting the game to 1024x768.
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| # ? Jan 18, 2010 18:44 |
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People who can't make up their loving minds. I've got a new office on our shop floor where we moved three supervisors to, in an attempt to keep supervisor stuff private. We decided to keep the big Canon imageRUNNER 5070 in the old office, with the guys that use it a whole lot more. The new office needs a multifunction printer, which I could have had delivered tomorrow, but I KEPT GETTING COCKBLOCKED.  "Hey Phuzion, order a new multifunction similar to what x user has for the new shop office" "Sure thing, I'll get on the phone with a vendor, and get you a quote"*calls vendor, 5 minutes into call, phone rings, I ignore it because I'm on the phone, and we have Nortel Norstar phones that say ON ANOTHER CALL when someone is unbelievably ON ANOTHER CALL.* (over PA system, 2 seconds later): Phuzion call extension 294, Phuzion, 294. (on the phone with sales rep): "Can you hang on a minute, I've got a call, it might be important" "Yeah, no problem" This is Phuzion. Yeah, hold off on buying that multifunction. We might just end up leasing it. You sure, I'm sure we went over that we didn't want to add to our contract with (x printer company) Yeah, pretty sure, I'll look into it though. Ok.  Hey, I'm gonna have to hold off on this printer for now, we're re-evaluating ideas. Sure thing man, if you need anything, give me a call, I'll shoot you an email with a few of the different models we talked about today quoted out at the MSRP and the price you'll get them at, just so you can show these numbers to supervisors, and stuff. Alright, sounds good. If things change, I'll give you a call tomorrow or something. Alright, take it easy.I sit down with and the President of the company, and talk this issue over, whether it's worth it to buy or lease, and we decide to get it quoted out from (x printer company) from whom we already have an existing contract of 6 machines with full maintenance.We call up (x printer company) and ask them for a quote to get something comparable added to our contract. We consider that we'll keep the thing for at least 3 years, and figure that it'll cost $x. I estimated 50 pages per day on the machine (based on the logs I pulled from the old machine, and extracting the users IP addresses out of it), but other people are throwing crazy numbers at me anywhere between 4 PPD and 2,000 PPD. I give them my data of 50PPD, and they say that my data is totally inaccurate, considering my estimate doesn't include copies, just prints. Ok. But there's no way in hell you guys do 2,000 pages per day. The machine that's in the old office has been there for 4 months and has 36,000 pages on it total. In other words, 300 pages per day. Maybe 400ish if you exclude weekends. I tell them that since the majority of the copies come from the shipping department and guys on the floor making copies of documents for production, that they would be fine with something that does 25ppm, and has duty cycle of 8,000 pages per month. Ok, order the printer. We should just move the files back into the old office then. *calls vendor: Hi you've reached the voicemail of... I'm currently out of the office...
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| # ? Jan 18, 2010 21:46 |
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So, if the user gives you his or her password you can log in immediately, right? yes, but they shouldn't be sharing passwords. But if they do, you can log indammit you've been in this field a lot longer than I have, you're pushing me on security in the form of drive encryption, and now you want us to just share passwords (the passwords to unlock said encrypted drive, no less)? what the gently caress is wrong with you? 
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| # ? Jan 18, 2010 23:36 |
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HatfulOfHollow posted:My roommate has a 19" widescreen monitor. The other day I happened to be walking behind her when she as playing some game and I casually asked why she had the screen set to a 4:3 resolution. She didn't really know what I was talking about but I managed to get enough information to determine that one of her friends had "fixed" it for her by setting the game to 1024x768. that happens way to often, people getting a new monitor and either setting the wrong resolution or not changing it and keeping it at the old resolution. I've come across these people so often that I wonder how on earth HD took off.
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| # ? Jan 19, 2010 06:31 |
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IndustrialPope posted:I wonder how on earth HD took off. Marketing. More = better than.
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| # ? Jan 19, 2010 07:01 |
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minivanmegafun posted:
One of our admins constantly asks users for their passwords and they give it to her, and has trained on of the other junior IT members to do the same. When the rest of us work with users, the first question out of their mouth is usually "Do you need our password?"
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| # ? Jan 19, 2010 11:51 |
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g3k posted:One of our admins constantly asks users for their passwords and they give it to her, and has trained on of the other junior IT members to do the same. When the rest of us work with users, the first question out of their mouth is usually "Do you need our password?" We do that here, wasn't my choice. Although, I started to go along with it after the idiots started walking away from their machines when I needed them to sign into something. They get bloody raged if I change their password on them, they would rather just give it to me. I am ashamed of our security policy, or lack thereof.
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| # ? Jan 19, 2010 12:47 |
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boo_radley posted:Adobe is literally the worst tech company ever.
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| # ? Jan 19, 2010 13:06 |
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guppy posted:I once had a version of Creative Suite that just flat-out refused to install from its own discs. I had to copy the contents of the disc to the hard drive and monkey around with a bunch of other poo poo to get it to even try. It also took, literally, hours to install. The unattended part. I still have no idea why. It seems that I can't install CS3 or CS4 because my file system is case sensitive. There are scripts to fix it, but require you to already have the files installed or available somewhere else.
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| # ? Jan 19, 2010 14:14 |
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I just got my GF set up with a new Core 2 Duo system. She installed & launched Adobe Bridge CS3, and got a warning that her processor was not supported and may perform poorly. It recommended that instead she get a Pentium 4, Core Duo, or Core 2 processor
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| # ? Jan 19, 2010 16:24 |
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IndustrialPope posted:that happens way to often, people getting a new monitor and either setting the wrong resolution or not changing it and keeping it at the old resolution. I've come across these people so often that I wonder how on earth HD took off. Because TVs tend to autonegotiate everything so the user doesn't have a chance to gently caress it up. Unfortunately EDID seems to be impossible to properly implement, so we still have Windows defaulting to 800x600 no matter what rather than having the graphics card ask the display "hey, what's your native resolution" and setting that by default. Hell, I'd love to see GPU scaling enabled by default, so at least 4:3 resolutions on 16:x monitors would pillarbox like they're supposed to instead of stretching across the entire screen. That way these dipshits might at least run 1280x800 instead of 1024x768 on their 1920x1200 display.
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| # ? Jan 19, 2010 16:56 |
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wolrah posted:Because TVs tend to autonegotiate everything so the user doesn't have a chance to gently caress it up. Unfortunately EDID seems to be impossible to properly implement, so we still have Windows defaulting to 800x600 no matter what rather than having the graphics card ask the display "hey, what's your native resolution" and setting that by default. I just hooked up my laptop to my new tv and it refused to display anything but 4:3 resolutions. I had to set it to "Ignore EDID" before it displayed in 1920x1080. WHY IS IT SO HARD? 
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| # ? Jan 19, 2010 17:53 |
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IndustrialPope posted:I just hooked up my laptop to my new tv and it refused to display anything but 4:3 resolutions. I had to set it to "Ignore EDID" before it displayed in 1920x1080. WHY IS IT SO HARD? My wife's TV did the same thing. I'll have to check and see about that setting next time I try and hook a PC up to it.
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| # ? Jan 19, 2010 18:16 |
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On topic here: poo poo that I come across daily that pisses me off are ATI's drivers. gently caress you, ATI.
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| # ? Jan 19, 2010 18:18 |
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IT Guy posted:On topic here: poo poo that I come across daily that pisses me off are ATI's drivers. Why?
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| # ? Jan 19, 2010 18:36 |
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Sir Nigel posted:Why? Because, I have a huge amount of overscan on my 52" LCD TV hooked up to my HTPC that ATI's drivers won't let me correct. That, and the dumb loving interface/layout of their new Catalyst drivers makes finding any feature more work than it has to be.
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| # ? Jan 19, 2010 18:39 |
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IT Guy posted:Because, I have a huge amount of overscan on my 52" LCD TV hooked up to my HTPC that ATI's drivers won't let me correct. That, and the dumb loving interface/layout of their new Catalyst drivers makes finding any feature more work than it has to be. Had the same problem with my HTPC, though with Nvidia. I was using Linux, so after a week of Googling I eventually found a setting on my TV that fixed it. It was hidden away, and called "Full HD" or somesuch. I'm assuming you're using a HDMI / VGA port?
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| # ? Jan 19, 2010 18:54 |
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hermand posted:Had the same problem with my HTPC, though with Nvidia. I was using Linux, so after a week of Googling I eventually found a setting on my TV that fixed it. It was hidden away, and called "Full HD" or somesuch. HDMI out of the card into my receiver (5.1 sound) and back out into the TV via HDMI.
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| # ? Jan 19, 2010 19:06 |
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FileMaker I get to work with this wonderful piece of software every day. The company I work for sells FileMaker "solutions" (apps that run inside of FileMaker). Today's little slice of heaven... FileMaker 9 posted:
If you move the mouse once the print dialogue appears the print job will fail and the app will crash. There is no fix for this. Only options are to not use the P1006/P1505n or upgrade to FileMaker Pro 10.0v2. They didn't even fix the bug in their next major release.
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| # ? Jan 19, 2010 19:09 |
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IT Guy posted:HDMI out of the card into my receiver (5.1 sound) and back out into the TV via HDMI. I'd say you're almost certainly looking for a setting on the TV.
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| # ? Jan 19, 2010 19:09 |
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IndustrialPope posted:I wonder how on earth HD took off. Remember when they stopped selling standard def TVs that were anything bigger than like 14 inches? That's when.
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| # ? Jan 19, 2010 19:30 |
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hermand posted:I'd say you're almost certainly looking for a setting on the TV. Most HDTVs have a "PC mode" or "game mode" which disables the overscan and most of the post-processing to reduce input lag. I'm going to assume you've looked, so bad luck yours doesn't I guess.
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| # ? Jan 19, 2010 21:54 |
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Captain Capacitor posted:It seems that I can't install CS3 or CS4 because my file system is case sensitive. There are scripts to fix it, but require you to already have the files installed or available somewhere else. That's probably because dreamweaver (at least CS2/3) is sloppily put pogether, and it wouldn't surprise me if this is typical with the rest of their software. Some of the config files contain all lower case references to a file, But Others have Sentence Case. On a Mac with a case sensitive FS, this becomes a problem, because /directory/foo/file.js and /Directory/Foo/File.js are different things. Mr Chips fucked around with this message at Jan 20, 2010 around 02:26 |
| # ? Jan 20, 2010 00:04 |
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Lono posted:FileMaker
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| # ? Jan 20, 2010 00:52 |
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| # ? May 26, 2013 08:11 |
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Captain Capacitor posted:It seems that I can't install CS3 or CS4 because my file system is case sensitive.
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| # ? Jan 20, 2010 00:57 |
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