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mono posted:People that don't stop and comprehend who an email is going to. Listserve E-mail 1: This document should be on the web. Listserve E-mail 2: [My boss] Yes, that's a great idea, this should be on the web. I'll let Childlike Empress know. Listserve E-mail 3: [My boss] Childlike Empress, please put this document on the web. [2 weeks later] Boss: Why isn't [document] on the web? Me: You never asked me to put it up. Boss: I did too, I'll forward you the e-mail. [forwards e-mail from Board of Directors listserve] Me: Oh, that e-mail that I'm not supposed to receive. Great.
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| # ? Jan 27, 2010 18:42 |
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| # ? May 22, 2013 04:20 |
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I just found out that our Microsoft ISA server, recently upgraded to ISA 2006, blocks ftp uploads by default. After troubleshooting with multiple ftp clients, to multiple sites, for an hour. Even with the firewall policy "allow outbound access to everywhere for everyone" you still have to switch off "read-only" mode for ftp. 
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| # ? Jan 27, 2010 18:47 |
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leebenningfield posted:I just found out that our Microsoft ISA server, recently upgraded to ISA 2006, blocks ftp uploads by default. After troubleshooting with multiple ftp clients, to multiple sites, for an hour. Even with the firewall policy "allow outbound access to everywhere for everyone" you still have to switch off "read-only" mode for ftp. Oh god why would you even use that thing
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| # ? Jan 27, 2010 19:00 |
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mono posted:People that don't stop and comprehend who an email is going to. We have a couple people who love routing emails manually too. The main culprit delegates that poo poo to me too: quote:sund, Cylde works in the same office he does, has worked with him in two companies over the last decade and is higher up in the company than I am. So I have to forward the question to Clyde, wait for a response, then forward it to the VP.
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| # ? Jan 27, 2010 19:31 |
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HatfulOfHollow posted:I'm with you on 99% of what you said. The only place where he may have a point is in the html redirects. If you take considerable traffic 24/7, having to hup apache to make new redirects go live is kind of a pain in the balls, even if you schedule it at 2am like we do. And then you get business people screaming at you because the redirect request they forgot to put in 3 days ago (so we have time to test and prep it) needs to go live right now, change control process be damned! We can change pretty much everything on our sites in either real-time or near real-time without a hiccup... except for redirects. It's a really low traffic site, but we aren't adding any redirects. The redirect is only used to redirect traffic from the url to the horrible url that our CMS uses (Don't get me started about my fight to implement rewrite rules). You can't use reload to reconfigure the server? Shouldn't cause any downtime. I also think .htaccess should be able to add redirects while the server is up with out a restart or reload.
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| # ? Jan 27, 2010 19:40 |
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What I like to call Self Righteous Consumer Syndrome. That annoys me, but still makes me laugh. Take this example: http://forums.techguy.org/hardware/...creen-burn.html This guy asked if CRT burn-in can be reversed. He was told No, and then he went on to explain that it was an AOL toolbar that caused the burn-in. He further indicated that he contacted AOL about their harmful software, and expected them to replace the monitor. He got laughed at by the forum, but the ending is unknown. I just can't get over how some people can have their heads so far up their own asses that they can't even hear the voices of reason.
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| # ? Jan 27, 2010 20:46 |
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leebenningfield posted:I just found out that our Microsoft ISA server, recently upgraded to ISA 2006, blocks ftp uploads by default. After troubleshooting with multiple ftp clients, to multiple sites, for an hour. Even with the firewall policy "allow outbound access to everywhere for everyone" you still have to switch off "read-only" mode for ftp. How did you upgrade to 2006 anyway, didn't they discontinue that product completely in late 08? (now Forefront Security or something). P.S. ISA ain't so bad, but troubleshooting is a bitch.
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| # ? Jan 27, 2010 20:53 |
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Hark! A Phone Call! So, uh, were you planning on coming in today? Is this a trick? I have an oral surgery scheduled today. It's been approved -- by you -- for over a month. Look, it's even in the leave planner. so what time can I expect you in?---- I can't wait to show up bleeding from the mouth and stoned in the office. 
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| # ? Jan 27, 2010 20:58 |
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HatfulOfHollow posted:Corollary: people who make changes to the running config but don't make them permanent so when the server/router reboots you get to play detective. This is more of me being an idiot, but I spent way too much time trying to figure out why my changes on a switch kept getting reverted. Changed the vlan access for a port, logged into server to make sure it was accessible, copy the running config and... wait why is my session hung now wtf!!! Apparently copy start run is different than copy run start..... This is why I usually wait till I've had my coffee before working on network poo poo. I'm still not sure why I am in charge of our network, besides they guy who used to be left so now its my job. Puck42 posted:It's a really low traffic site, but we aren't adding any redirects. The redirect is only used to redirect traffic from the url to the horrible url that our CMS uses (Don't get me started about my fight to implement rewrite rules). apachectl graceful is how I always do it and never have any complaints about running it in the middle of the day. Negromancer fucked around with this message at Jan 27, 2010 around 21:40 |
| # ? Jan 27, 2010 21:34 |
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Phone systems that force you to listen to all of the options before accepting any input.
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| # ? Jan 27, 2010 21:39 |
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boo_radley posted:Hark! A Phone Call! The previous director of IT here once tried to get one of my co-workers to come in while she was recuperating from lung surgery following a life-threatening case of pneumonia.
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| # ? Jan 27, 2010 21:40 |
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Farmer Crack-rear end posted:The previous director of IT here once tried to get one of my co-workers to come in while she was recuperating from lung surgery following a life-threatening case of pneumonia. Do managers just get to skip the legal liability portion of training when they're promoted or are they expected to just pick it up or what? At a place I used to work, a guy with severe vision problems and a limited ability to care for himself -- probably borderline mentally retarded -- was pulling stock down from an overhead rack by climbing up on the rack. He slipped and fell seven feet, slamming his face into the beam he'd been standing on on the way down, landed on concrete with impact distributed equally between spine and head. Stood up with blood on his face, unable to walk straight, unable to form a coherent sentence, just repeating "I'm okay .. I'm okay .." Manager on duty asked him if he was okay, took the next repetition of "I'm okay .." as reassurance, then let him keep working and went back to the office. The ambulance was there a half hour later because he was fading in and out of consciousness and his face was swollen grotesquely. Ended up requiring reconstructive surgery on his broken cheekbone, heard there may have been some damage to the orbital bones as well. Who the hell lets someone who just took two severe blows to the head decide whether they're alright or not? Whether you call an ambulance or not, sure, if it's not life-threatening you let someone else come and drive them to the hospital to avoid sticking them with a huge bill for ambulance transport, but if you're in charge you never just let them say they're okay and keep working. Let's just say this is with regards to every manager that's completely ignorant of the ways in which they expose the company to liability. edit: Okay, and I guess there's a human factor there too -- it's pretty inconsiderate.
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| # ? Jan 27, 2010 21:58 |
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Insane Clown Pussy posted:"Hi, I don't know what I've done but you know when I do the central c to move it down and it has them all selected but the clipboard keeps coming up. You know? I don't want to touch it in case it's messed up but I used to be able to move it down like that and it's not letting me do it." In never versions of office, as soon as you hit copy or cut, it opens up a massive clipboard windows down one edge that keeps a big history of what you've cut or copied. I've never found a use for it and it's totally annoying. I guess this user was confused by the new window?
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| # ? Jan 27, 2010 22:26 |
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Bob Morales posted:Oh god why would you even use that thing EoRaptor posted:How did you upgrade to 2006 anyway, didn't they discontinue that product completely in late 08? (now Forefront Security or something). We got the license through TechSoup (we're non-profit) before Forefront was available. We were already using ISA 2004, and 2000 before that. I wasn't in charge of setting it up, but I'm usually the one who has to deal with it when there are problems.
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| # ? Jan 27, 2010 22:47 |
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Lum posted:In never versions of office, as soon as you hit copy or cut, it opens up a massive clipboard windows down one edge that keeps a big history of what you've cut or copied. I've never found a use for it and it's totally annoying. The Office clipboard can be useful if you have multiple snippets of text you repeatedly need to paste somewhere in a document. The sidebar popping up along with a systray icon and a balloon tip informing you that you have now copied two items can suck a dick and die though.
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| # ? Jan 27, 2010 23:13 |
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Midelne posted:Do managers just get to skip the legal liability portion of training when they're promoted or are they expected to just pick it up or what? Don't be silly, training would cost money.
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| # ? Jan 28, 2010 00:06 |
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Negromancer posted:apachectl graceful is how I always do it and never have any complaints about running it in the middle of the day. We lose sessions (carts) if we do that. We have a script which stops directing traffic from the bigip to each web server in succession, but any existing sessions get to run their course before being dropped. So it can take a long time for the pool to actually drain on each webserver during the middle of the day. And even then we're still risking dropping carts (and missing sales). Better to just wait until the middle of the night when traffic is slower.
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| # ? Jan 28, 2010 04:21 |
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HatfulOfHollow posted:We lose sessions (carts) if we do that. We have a script which stops directing traffic from the bigip to each web server in succession, but any existing sessions get to run their course before being dropped. So it can take a long time for the pool to actually drain on each webserver during the middle of the day. And even then we're still risking dropping carts (and missing sales). Better to just wait until the middle of the night when traffic is slower. ah yea most of my customers webservers dont host anything with carts like that, so I get to go wild with my graceful restarts. The ones that do are behind a load balancer so i always just pull a host from the pool to do any work. Now oracle apps servers, thats a whole different story when your talking apache.......
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| # ? Jan 28, 2010 04:51 |
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Childlike Empress posted:I feel your pain. My office is using a 15-year-old Filemaker database, kept together with improvised code/scripting, duct tape, and hope. Sometimes when I'm reading a FAQ for how to navigate certain entry screens, a step might include "DO NOTHING. Don't press any keys or move the mouse. Just wait. After the field populates automatically, you may proceed to Step 5." An old job i had was the same way. In the notes it would say "wait (grab a cigarette, cup of coffee, or local paper), It would literally be 20-25 minutes before it loaded the fields. I was the guy people would call when it took over 30 minutes to populate fields and all i could tell them was to wait longer, maybe time for lunch?
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| # ? Jan 28, 2010 05:58 |
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Well Symantec Endpoint Protection just flagged spotify.exe as a trojan horse, queue all our customers calling to ask if they've got viruses. thank you symantec, once more.
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| # ? Jan 28, 2010 09:06 |
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HatfulOfHollow posted:We lose sessions (carts) if we do that. We have a script which stops directing traffic from the bigip to each web server in succession, but any existing sessions get to run their course before being dropped. So it can take a long time for the pool to actually drain on each webserver during the middle of the day. And even then we're still risking dropping carts (and missing sales). Better to just wait until the middle of the night when traffic is slower. One of the few things Tomcat does well (if you have multiple instances running and set up properly) - since all of our tomcat instances are clustered and the session data is stored in Tomcat, I can restart HTTPD all day with no consequence, and even restarting Tomcat just shifts them off to another worker in the pool until the worker I restarted came back up. Now if only I could find the time to upgrade to Tomcat 6.0 to fix the stupid "won't unload unneeded classes out of the Permanent Generation so i will eventually fill it up and crash after enough deployments" bug in 5.5 
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| # ? Jan 28, 2010 15:17 |
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underlig posted:Well Symantec Endpoint Protection just flagged spotify.exe as a trojan horse, queue all our customers calling to ask if they've got viruses. McAfee Enterprise was auto-deleting Combofix a couple weeks ago -- haven't risked having it on my primary workstation since, so I can't say whether it's still doing it.
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| # ? Jan 28, 2010 15:38 |
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Midelne posted:McAfee Enterprise was auto-deleting Combofix a couple weeks ago -- haven't risked having it on my primary workstation since, so I can't say whether it's still doing it. McAfee Enterprise is still auto deleting temp files on the document management server I have to support. Not to worry though. I'm starting a new job on Monday, so I don't give a poo poo any more.
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| # ? Jan 28, 2010 15:41 |
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Totally off topic i know but since it comes up so much in this thread I thought I would mention it. All you guys have anti-virus problems should really consider a move to MS Forefront. We havent had a false-positive since we put it into production in late 2008 and the only outbreak we have had where the software sort of faltered was a about 4 machines a couple weeks ago being infected from what I am sure was the current IE exploit.
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| # ? Jan 28, 2010 16:32 |
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Here's one: Pasting formatted text into pidgin (or pretty much any IM client I've ever used). It retains the formatting of the pasted text, causing my OCD to kick in and I end up selecting some text of mine, paste that, then backspace over it to get my normal formatting back. Am I the only one who does this?
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| # ? Jan 28, 2010 17:25 |
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I know its been mentioned in this thread before but drat do I hate people running giant monitors at 1024 X 768. I was over at a buddies house yesterday and he thought he would show me the new monitor he got. Nice 24" Dell widescreen, he turns it on and I'll be damned if that sucker isnt set to 1024X768. Giant icons, and everything on it is all warped out of shape. I mention that he must not be running it at the native resolution, and change it for him momentarily. Suddenly everything is the right size, hes got tons of desktop space, no warped stretched weirdness, etc etc. After a few seconds he goes "I dont know everything seems so small now, I think I better change it back. Whats the point of a big monitor if everything on it is tiny?" Queue facepalm on my part as he changes it back to 1024. At least I convinced him a bit later to actually run at a widescreen res so the warping is gone now. Ugh.
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| # ? Jan 28, 2010 17:30 |
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brc64 posted:Here's one: Accept me into your heart as your one true savior.
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| # ? Jan 28, 2010 17:46 |
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Sedgr posted:I know its been mentioned in this thread before but drat do I hate people running giant monitors at 1024 X 768. I was over at a buddies house yesterday and he thought he would show me the new monitor he got. Nice 24" Dell widescreen, he turns it on and I'll be damned if that sucker isnt set to 1024X768. Giant icons, and everything on it is all warped out of shape. I mention that he must not be running it at the native resolution, and change it for him momentarily. Suddenly everything is the right size, hes got tons of desktop space, no warped stretched weirdness, etc etc. After a few seconds he goes "I dont know everything seems so small now, I think I better change it back. Whats the point of a big monitor if everything on it is tiny?" Queue facepalm on my part as he changes it back to 1024. At least I convinced him a bit later to actually run at a widescreen res so the warping is gone now. Ugh. I gotta say though, that retard opinion has some merit - my 16" laptop runs 1920x1080 - I love the real estate for my Photoshop/coding/3D work, its fantastic - but drat if text and icons are really small. And upping the DPI settings in Win7 doesn't really do the trick either. Nothing that can't be fixed with ctrl-plus, but it isn't perfect.
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| # ? Jan 28, 2010 17:46 |
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Casao posted:Accept me into your heart as your one true savior.
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| # ? Jan 28, 2010 18:09 |
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brc64 posted:Here's one: Pidgin has a "reset formatting" button under the font menu in the chat window. It'll reset everything back to default.
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| # ? Jan 28, 2010 18:11 |
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Stuntman Mike posted:I gotta say though, that retard opinion has some merit - my 16" laptop runs 1920x1080 - I love the real estate for my Photoshop/coding/3D work, its fantastic - but drat if text and icons are really small. And upping the DPI settings in Win7 doesn't really do the trick either. Nothing that can't be fixed with ctrl-plus, but it isn't perfect. Ctrl-+ is one too many fingers involved in the process. Click on the desktop, ctrl-scrollwheel to your heart's content.
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| # ? Jan 28, 2010 18:20 |
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Lum posted:McAfee Enterprise is still auto deleting temp files on the document management server I have to support. You can't just exclude that directory?
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| # ? Jan 28, 2010 18:23 |
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Puck42 posted:Pidgin has a "reset formatting" button under the font menu in the chat window. It'll reset everything back to default.
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| # ? Jan 28, 2010 18:48 |
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Puck42 posted:Pidgin has a "reset formatting" button under the font menu in the chat window. It'll reset everything back to default. brc64 posted:I never noticed that before, thanks. One more workaround learned.  )
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| # ? Jan 28, 2010 19:23 |
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Bob Morales posted:You can't just exclude that directory? The customer's security team is refusing to allow an exclusion on C:\WINDOWS\TEMP Last visit I made a local account for the service, changed %TEMP% there and ran it under that account. Hopefully the company that wrote the app aren't too retarded and actually honour that environment variable. Wait, no, I forgot. I don't care any more.
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| # ? Jan 28, 2010 19:28 |
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Lum posted:In never versions of office, as soon as you hit copy or cut, it opens up a massive clipboard windows down one edge that keeps a big history of what you've cut or copied. I've never found a use for it and it's totally annoying. It was Excel 2007, yeah. It's been Excel 2007 for about a year now on that workstation. We sent everyone to the local college for both beginner and intermediate Excel classes a few months back. 
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| # ? Jan 28, 2010 20:00 |
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Insane Clown Pussy posted:It was Excel 2007, yeah. It's been Excel 2007 for about a year now on that workstation. We sent everyone to the local college for both beginner and intermediate Excel classes a few months back. it's useless fuckers like that keeping me from getting training! "oh we'd like to send you to (cryptic database specialization) training, but we find that overall training doesn't pay off. We'll be bringing in a consultant for that."
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| # ? Jan 28, 2010 20:02 |
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Ugh, just found out they hired a guy that is a Windows developer with some linux experience to replace me at my old job doing Linux administration and perl development. They asked me if there was any training they could send him to so he can learn how to be a sys admin. Great... He's the only guy we interviewed and he bombed pretty much all my technical questions. I sent the assholes 10 resumes of qualified people which they seemed to have ignored. At least I can make more side money doing consulting work for them.
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| # ? Jan 28, 2010 21:14 |
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The talk of email reminded me of something else that gets a bit annoying - in the 3 years I've worked at my current place, I don't think our Exchange server has done anything stupid even once. Exchange is actually pretty good. Even when the link goes down, no problem, it sends things when it can, and the incoming mail is well protected in other ways. So why is it that every time anyone gets a bounce or an email doesn't make it one direction or the other it's always our fault, it's never "can you tell me why this has bounced?" it's always along the lines of "our server is refusing to send this! It's broken! Fix it!" - then I look at the bounce message and it's either our server saying it's an invalid domain or the remote server saying it's an invalid recipient. Do they bother to check what they put in the To header and notice that they typed biillgates@example.crom? Nope. Straight to us whining first. When it's not that, it's very occasionally a link somewhere along the route to the recipient's server or their server itself, and we're somehow expected to fix something we don't have control over... Oh and "I've received 2 copies of this! The server is being a dick!" (cause it ruins people's days having to press delete twice) - examine the headers and yup, thought so, the other guy simply sent it twice. Casao posted:Accept me into your heart as your one true savior. That is awesome, thank you for pointing that software out as it's a frequent annoyance. I can see where they were coming from with the idea of a rich clipboard, but I don't think I've ever seen it work particularly well except sometimes pasting between Office apps. GargleBlaster fucked around with this message at Jan 28, 2010 around 21:52 |
| # ? Jan 28, 2010 21:47 |
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| # ? May 22, 2013 04:20 |
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I would probably die laughing if I got a ticket in saying "The server is being a dick!"
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| # ? Jan 28, 2010 22:15 |
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