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sfwarlock
Aug 11, 2007


In its infinite wisdom, Windows Automatic Update just decided to reboot while I was in the bathroom. Killing two emails in progress, a virtual machine, and a *disk format*. That's right, it will reboot even while it's formatting a new partition onto a newly expanded hard drive.

What shithead at Microsoft thought that this being out-of-the-box GPO-enforcable behavior was a good idea?

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sfwarlock
Aug 11, 2007


frozenphil posted:

What magic do desk designers use to consistently make all of their desks have only one cable pass through in it that is always on the opposite side of where the user wants their computer?


If I were God, desks would have internal wiring. Plug the video cable from the computer into the DVI port next to the computer cubbyhole, plug the video cable from the monitor into the DVI port on the back of the top of the desk.

(I would also own a cable manufacturer.)

sfwarlock
Aug 11, 2007


Lum posted:

At which point the user would still want their monitor as far away from your ports as possible, and likewise their computer because they keep important ring binders in that cubbyhole, so now the tech has to find two long cables.

Plus you'd install all these fancy desks, then 3 weeks later Dell would decide to standardise on DisplayPort.

If they want to use a cubby on the ground for ring binders, more power to em. We'll just use one cable then and ignore the in desk wiring.

sfwarlock
Aug 11, 2007


<me> Shutdown, my little laptop buddy!
<Windows 7> gently caress you!
<me> I have to be across campus in 15 minutes!
<Windows 7> Installing update 1 of 13...

Do not turn off or unplug your computer.

sfwarlock
Aug 11, 2007


Lum posted:

[img-hackers-can-turn-your-computer-into-a-bomb.jpg]

[img-yr-cpu-is-brdcstin-IP-ADDRESS.animgif]

sfwarlock
Aug 11, 2007


Moey posted:

Just read about this Xboot the other day, probably will build one or two to have around. Would be nice to have the option to pick from a few different OSes.

http://lifehacker.com/5716173/xboot...table-usb-drive

Oh, gently caress yes.

I have been looking for something like that for a long time, but all i find when googling is instructions for burning ONE iso to a bootable disc.

sfwarlock
Aug 11, 2007


Scaramouche posted:

I don't know if that place is a hotel or a "motel".

Holiday Inn.

sfwarlock
Aug 11, 2007


Serfer posted:

For fucks sake people, what makes you think you can torrent at work?
A sample:

There has got to be something BOFHy you can do. Maybe start the rumor that the company is getting its underwear sued off by the ??AA and is probably going to be doing massive layoffs and "Man, I'm glad I'm not he guy who did all that torrenting. I hear the company's going to turn around and sue him. Actually, if it was me, I could go into the logs and... uh. You didn't hear that."

Step 2: wait for discreet bribery offer.

(Tangentially, I got nailed by NetOps the other month for torrenting a freaking Linux CD. That was heeee-larrrrry-ous.)

sfwarlock
Aug 11, 2007


Hot Hockey Moms? Really? ...Then again, I once had to ask "Any idea which of your employees might be archiving material called "Alice in Bondageland"?"

sfwarlock
Aug 11, 2007


Mido posted:

Are there special thermalpaste + glues I can order online or something? I don't want to take it off without a way to put it back on.

Yeah, sure, Arctic Silver epoxy.

sfwarlock
Aug 11, 2007


enotnert posted:

Let's just all agree that blackboard in all factors is utter poo poo that pisses us off.

Paraphrased:

You have three attempts remaining at this assessment. Click OK to take attempt 1 of 3.
*click*
Access denied. Your current userlevel does not allow access to this resource. Click Log in to login.
*click type type click click click*
You have zero attempts remaining at this assessment. Click OK to review results.

sfwarlock
Aug 11, 2007


Bob Morales posted:

VP bought an loving Audi R8 and drove it to work the day they said "no more overtime for hourly workers", while building a 10,000 square foot house literally around the corner from where we work.

Lum posted:

Has anyone keyed it yet?

gently caress keyed the car, has anyone firebombed the construction site yet?

sfwarlock
Aug 11, 2007


One word: ati2dvag.

Oh, you wanted more words? Try infinite loop in display driver.

sfwarlock
Aug 11, 2007


Internet Explorer posted:

Make an image and wipe that poo poo. One of the worst things new people do in this field is spending 8 hours troubleshooting and fixing a machine when it would be fixed in 30 minutes with a wipe and reimage.

Your 30 minutes is my 2 days.

First I have to back all their poo poo up, which involves finding it all and figurin out where to put it temporarily.
Then I have to document what applications they have and custom settings for it all.
Then I have to make sure I can reinstall it all - do we still have the install media? License info? .
Then I reimage, do an hour of windows updates, and possibly find some missing drivers.
Then I reinstall everything, restore the apps...
And still get their poo poo flipped at me because one loving little detail is wrong. Like I forgot to put their cute baby wallpaper back on or I "forgot to reinstall Word" (because there's no shortcut in the Quick Launch.)

sfwarlock
Aug 11, 2007


This one is really petty - misuse of the word download.

"I was trying to download these files onto a thumbdrive..."
"I can't download these pictures to my computer." (off a camera, yeah it's borderline)
"I was downloading it onto my laptop and the CD gave an error..."

Christ, people, just say "transfer". Otherwise you're like that guy in that one XKCD where he's misusing slang on purpose to irritate people, only you're not doing it on purpose.

sfwarlock
Aug 11, 2007


Santa is strapped posted:

One user had 3 different anti-virus programs installed on top of the one that comes pre-installed. Why and how?

It's the condom + birth control pill + diaphragm approach?

Wherever I run across that, I tell them that I used to think that was a good idea too, but then I found out it leads to all sorts of conflicts and instability. I make the analogy of having 3 security guards at the door, each of whom thinks they' re the ultimate authority.

sfwarlock fucked around with this message at Mar 1, 2011 around 17:39

sfwarlock
Aug 11, 2007


"if (variable = constant) {/* do poo poo */};"

UGH. At least a decent compiler will catch it for you, but you shouldn't even let it happen.

sfwarlock
Aug 11, 2007


Moey posted:

Less than 3 business days to get a virus on your PC. That's a new record. I wish I could remove everyone's admin rights.

I saw someone manage on their first day once. Fortunately, they didn't have local admin, so I just nuked their profile and told them whatever website they went to, don't do it again.

sfwarlock
Aug 11, 2007


less than three posted:

aughhh the grammatical errors!

I'm actually grateful for those. If the English were perfect, it'd be a lot more successful.

sfwarlock
Aug 11, 2007


afflictionwisp posted:

poo poo that has been pissing me off somewhat less than daily - lovely recruiters calling/emailing me about positions I have no business being in because my resume matched a keyword.

I've got a lot of desktop experiences and some old windows server and network experience. I was a consultant, so I put in a few lines about my experience traveling on the job.

And I get this last night:

Dumbass recruiter posted:

We're currently looking for a Brand Manager for a successful international airline travel company. Their first-of-its kind travel website gives travelers a whole new world of choice in international air travel. The goal of the Brand Manager is to take this organization to the forefront of the online travel market. For more details please see the job description below.


You're receiving this e-mail because one or more of the keywords we used (branding, marketing, travel, etc.) is in the resume we have on file for you.

sfwarlock
Aug 11, 2007


Stonefish posted:

Use classic skin and don't install modular poo poo you won't use. It's actually pretty much as good as ever.

I happen to like winamp. The global hotkeys are the killer feature.

sfwarlock
Aug 11, 2007


Melted_Igloo posted:

While on the topic of Windows taking up space like a fat man on a plane,

C:\windows\CSC. Why, windows, do you cache 30 gigs of offline files when those same 30 gigs are in \d&s\jruser\my documents?

sfwarlock
Aug 11, 2007


"X is broken AGAIN. Same OLD problem. Please FIX this time."

Exact words from today's example. This time it's IE. I look up their last ticket... they had a virus and got reimaged. Six months ago. This should be interesting...

sfwarlock
Aug 11, 2007


Perhaps this belongs in the other thread. However.

About half the tickets I see lately have about two sentences describing the issue and then six describing how this impacts the user's work and what they do.

We know this is stopping you from working. It's not going to bump you higher in the list of tickets. You are not a beautiful and unique snowflake.

Then, of course, about half of them "follow up" with a call an hour later demanding to know what exact time someone will be out that day before noon / 5 pm.

As my guys are trying to chew through a three-day backlog.

And then usually they call my boss, who will tell me that oh, Dave Chucklefuck is completely down and she promised someone would go and help him right away.

TANJ.

sfwarlock
Aug 11, 2007


anthonypants posted:

Because this is literally what they teach people in entry-level CS classes:

One line of comment per one line of code!

sfwarlock
Aug 11, 2007


Docjowles posted:

Apply anyway. If nothing else, you won't be wondering "what if".

This. It can't hurt.

sfwarlock
Aug 11, 2007


Student employees. Details to follow.

sfwarlock
Aug 11, 2007


fishmech posted:

That's only true if you mean "any browser". IE is nothing special for this.

I can surf perfectly safely. I'll just trade off a shitload of functionality.

sfwarlock
Aug 11, 2007


Smoke breaks. loving smoke breaks. My boss practically has a stopwatch on my breaks (10 minute break! 5 minute bathroom!) and lunches (30 minutes! Even if I'm coming back from the outskirts of campus and taking lunch on the way, 30 minutes!) but the people with nicotine monkeys can go outside anytime they want as much as they want as long as they want to feed the addiction.

I'm going to start smoking cloves just so I have an excuse to spend half the day outside shooting the poo poo and destroying my lungs.

also:

sfwarlock posted:

Student employees. Details to follow.

I used to be pissed at them because of being on loving Facebook all loving day.

Now I want them to be there.

I just spent two days cleaning up the mess from someone seeing a slow computer and a) deleting as much as possible, b) deleting the user's profile and recreating, c) reimaging and then d) recommending a new computer.

The root cause? Dying hard drive. The computer? Only a couple steps below the best we have.

sfwarlock fucked around with this message at May 23, 2011 around 21:48

sfwarlock
Aug 11, 2007


MEAT TREAT posted:

The problem isn't the smoke breaks in this situation.

enotnert posted:

Don't bust all our balls because you've got some negligent assholes that use smoking as an excuse to duck out.

You're both right, and I'm sorry. I was pissed off today at work and I vented. However.

Scaramouche posted:

Speaking as a smoker I'm pretty comfortable with what I do

enotnert posted:

Yeah, I'll state this. . . as a smoker.

Okay, so question for both of you. If I were employed at your workplace and just went outside and stood staring into space for a few minutes, would i get harassed for it, or could I say I'm taking a smokeless smoke break?

sfwarlock
Aug 11, 2007


rolleyes posted:

if you take my work estimates and halve them when scheduling work, don't turn around and try to blame me for your stupid decisions when things amazingly run late. "How has this happened? We are two weeks behind!" Just don't you loving dare.


James T. Kirk: How much refit time before we can take her out again?
Montgomery Scott: Eight weeks, sir, but you don't have eight weeks, so I'll do it for you in two.
Kirk: Mr. Scott... have you always multiplied your repair estimates by a factor of four?
Scotty: Certainly, sir. How else can I keep my reputation as a miracle worker?
Kirk: Your reputation is secure, Scotty.

sfwarlock
Aug 11, 2007


Starbucks posted:

if you cannot fix Linux by yourselves then ...welp.

Which leads to having this conversation:

Hi, Comcrap, how can I help you?
Hi, I'm wondering what your IMAP information is?
I... MAP?
I'm trying to set up my email.
Email... email... well first you click on your START button, and then you go to Microsoft OUTLOOK... and then...
I have none of that, I'm on a Linux machine running Thund-
I'm sorry, we don't support Linux! Bye!
But-
Would you like to buy 50 more movie channels for $100 more a month?

sfwarlock
Aug 11, 2007


babies havin rabies posted:

Having an email address that's tied to an ISP is a horrible idea anyway. What is this, 1999?

edit: sorry thought this was an actual conversation. Was it? It's not that I couldn't see Comcast doing this

My main address is @gmail, but I still monitor my old @comcast addresses.

And yes, comcast has pulled that and other shenanigans.
I can't connect to the internet on any of my computers.
There might be something wrong with your computer, sir, can you take it to a service center?
I said computers, multiple, and I work in IT. My router is not even getting an IP!
Have you rebooted your computer?

It's gotten better, though; way back when I first got cable, back when it was @home, they actually asked if I had the original disks that came with my computer and told me to reboot with it in the drive, choose restore, and then call them back when that was over.

sfwarlock fucked around with this message at Jun 21, 2011 around 18:54

sfwarlock
Aug 11, 2007


ToxicFrog posted:

If this is Cisco Clean Access Agent, my sympathy is entirely with the users; that program is a piece of poo poo that will often randomly fail to install, or will install but fail to start, or will install and start and then decide it needs 100% CPU usage and 2GB of memory. Or, in some cases, will install, start, let you connect, and then silently crash and kick you off the network. Or will appear to run fine but arbitrarily decide that the system isn't up to date when it actually is.

gently caress Cisco, and gently caress CAA. 90% of the issues I see here with people having trouble connecting to the network are either our lovely APs or CAA randomly being bitchy.

We screamed about CCA and for our sins they gave us something worse.

I won't name names here but I will just say:

It can monitor all running processes, either for a manual dump out, to flag up certain keywords (torrent, anyone?) or even to autokill processes.

Ditto for open file handles and I think network ports too.

It logs all webpage requests - the example they gave us was google searches.

It can show you the user's screen "in case you want to have proof of catching someone in the act", with a handy screenshot button.

I wouldn't be surprised if there was a keylogger, but they didn't show us that, at least not at my level.

Of course, what they told the general student population is quite different: they said it just makes sure you have an antivirus that's up to date and that windows updates are turned on.

(And you can't trick it by turning on the updates/av, authorizing in, and then killing the updates or turning off the av. It will catch you within a few minutes.)

When they held the all department meeting and the student assistants found out about this, one of them quit on the spot.

sfwarlock fucked around with this message at Jun 24, 2011 around 16:48

sfwarlock
Aug 11, 2007


Ticket from a month ago: "My computer is failing please fix."
Resolved: "User had fake antivirus that popped up fake messages. Cleaned." (me)

Ticket from three weeks ago: "The virus is back again."
Resolved: "Backed up user data and re-imaged." (not me this time)

Ticket from Saturday: "PLEASE REMOVE THE VIRUS PERMANENTLY THIS TIME."

sfwarlock
Aug 11, 2007


Naramyth posted:


a citizen cannot legally defend themselves from an attacker whom is using lethal force without going away for manslaughter at minimum

and yet the UK has the most violent crime in Europe.

What percentage of those are victims who made the mistake of fighting back, I wonder.

sfwarlock
Aug 11, 2007


angrytech posted:

"I upgraded the computer wiring in my house and set up a computer to do nothing but play movies when I want to watch them"

"I connected all my computers together and set up a central storage area so I can see my music and movies and stuff from any of them."

sfwarlock
Aug 11, 2007


Wicaeed posted:

Long story short, I thought I found another position and submitted my two week notice to my employer. Stupid thing was that I actually did this before I had been actually hired (I had a signed offer letter and returned it).

The employer I was going to sign on with rescinded the offer at the last second, and I was stuck with having given my two week notice to my current employer.

I hope you kept a copy of that offer letter. You can sue their pants off. Look up "promissory estoppel" .

sfwarlock
Aug 11, 2007


Dravs posted:


He opens it up and it is the most revolting thing I have ever seen.
(...)

I told my boss I refused to touch it.

I pray the poor bastard who ended up fixing that had an external keyboard.

And rubber gloves.

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sfwarlock
Aug 11, 2007


madmaan posted:

Please tell your friend that he needs to google how to take someone to civil court. He would win at a very limited cost to himself. He is only getting 295 dollars a month, he has NOTHING to loose.

You can't legally hold back anybodies pay like that, for any circumstance. Tom owes Al money, your employer doesn't simply get to say "Whelp, I got kids to think of, you don't get paid this month. Please keep working though."

There is an old Russian saying which goes something like, "So long as they pretend to pay us, we will pretend to work."

(I'm not Russian, but this got brought up to me when the University 'forgot' to pay me last year. I started 'forgetting' to take tickets.)

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