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Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


The Remote Viewer posted:

I'm pretty sure TVs use a different kind of CRT technology than monitors.

No, it's just that standard definition only needs 60 Hz for a clean refresh. I'm sure HD CRTs use higher refresh rates as well.

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Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


such a nice boy posted:

Personally, I get around Best Buy's sales pitch by telling them that I'm going to wipe the hard drive and install Ubuntu. After you say that, they don't bother you at all about Geek Squad services or warranties.

A polite but firm "no thank you" always works. If you don't provide an objection, they can't try to overcome it.

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


Zorilla posted:

You must have an extremely well-mannered Best Buy where you live.

The store is irrelevant. Salespeople are trained to overcome objections, and when you take that away from them they have nothing. If they get rude get the manager or just walk. I've never had to though - if they don't listen you just say "no thank you" again and that usually paints a pretty clear picture.

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


Zorilla posted:

Except when the typical checkout experience is:

"Would you like an extended warranty on this item?"
"No, thanks."
"Will you be putting this on your Best Buy store card?"
"No."
"Do you have a Best Buy store card?"
"No."
"Would you like to sign up for one?"
"No."

Clothing stores are just as guilty of this one though.

Well, I thought you were talking about a salesperson pushing ONE product on you. This is a little different, and sadly the norm. You see that "just saying no" works, though.

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


I'm sure you IT professionals have seen this before - a "Halt all internet traffic" option buried in security software? One that kills all network traffic without notifying you?

I bring this up because Trend Micro owes me at least one hour of my life back now. Seriously, what is the use of that? If you're that worried that you are being h@xx0r3d you can just disable the network connection.

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


Lum posted:

Actually the correct answer is to physically yank the cable out, if possible.

That's cool too, since you can SEE THAT IT'S loving HAPPENED. loving Trend Micro.

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


Midelne posted:

That sounds unbearable.

Noise canceling phones typically don't work very well with transient sounds.

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


scottch posted:

In a similar vein...

"Your computer is broken."

"But it was working yesterday! I don't understand!"

WHAT THE poo poo! Do people not understand "to break?" Generally, before things break, they are working. And then they break. gently caress.

Heh, yeah. I run into that a lot - "I only bought it six months ago!" It takes everything within me to not say, "How exactly does that make it impossible for this item to be broken? poo poo breaks from time to time."

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


PopeOnARope posted:

Why do stupid people do horrible things to their computers?

A few days ago I had a guy call us up about his computer being slow!!! I took a look at the build - 180 days old, I7-960, 12GB DDR3-1333, 2x1TB HDD; RAID 0. And it runs like liquid poo poo in the OS. Then I take a look at what he's installed.

Full suites from Sammsoft, Uniblue, and Ram Booster.

Why the gently caress do you need Ram Booster? Are you really doing something that demands the 12GB of ram entirely? Wait, you play solitaire on here. Why the gently caress did you spend $3000 on a system to play loving solitaire on. You know what, gently caress it, I don't care. I'm not spending an hour uninstalling all of this poo poo because you click on every goddamn flashing banner you've ever seen. We're re-installing your loving OS.

Sweevo posted:

I had to talk a friend out of spending £2000 on a PC like that. The shop had him convinced that web browsing and listening to MP3s requires an i7-960 Extreme, 12GB RAM, six hard drives in RAID 5, two blu-ray drives (wtf?), and a pair of 5870s.

These people are literally Homer Simpson.

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


"It doesn't look as good as it used to."

Speaking as an experienced A/V Janitor, this and other other vague, ultimately empty complaints are the bane of my existence. Doesn't look as good how? If I don't have a measurable, repeatable deficiency all I can do is try to be as polite as possible while telling you the problem is all in your head.



Also, people who think that a digital picture or sound looks better with a hotter signal level. I've tried to explain that the equipment can either lock onto and decode the signal or it can't, and if there's a problem it will present itself in a way that is way more definite than "Well I think..."

Of course perception = reality, so I'm just trying to weasel out of helping them.

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


FISHMANPET posted:

Someone wanted admin access to change the refresh rate on their DVI connected LCD. I swapped her monitor with an identical model, told them both to let me know if the problem is better or worse, never heard from either of them about it again. I've heard from them on other issues, but not that.

I love our policy of resolving tickets until a user responds, so I can say "I switched it, let me know what you think," then resolve and never think about it again.

The placebo effect is a wonderful thing, innit? I try to employ it whenever possible but I don't always have a handy distraction. Some people are also just bound and determined to be unhappy, and it causes me great stress when I can't just tell them that straight up.

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


brc64 posted:

I made sure to include every loving newsletter they ever sent me.

<borat>Very nice.</borat>

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


Crowley posted:

I dumped my PC and got a Mac. The smallest one too.

..

..

..and then I took it apart and put an SSD drive in it. Not because I need it but because I CAN'T HELP MYSELF, OH GOD!

This is why I'll probably never bother with anything prebuilt - I know myself too well regarding my propensity for loving with things.

Something with low power consumption would be nice for basic browsing though.

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


vlack posted:

Hell, here in Austin, it was 75 yesterday. It's 31 right now and supposedly will go down to 19 tonight.

centex weather

Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


RedMagus posted:

So Texas goons, how about those rolling blackouts?

I'm out in the field so I'm not too bad off. I called into the office to see if anyone needed help and they couldn't tell me because the power had been off for three hours.

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Detroit Q. Spider
Jan 17, 2004

I'm dealing with it, Mother.


If you're using Firefox there's always AdBlock and NoScript too.

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