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enotnert
Jun 10, 2005

Only women bleed

Balzac Jones posted:

That's a trick questions! The correct answer is, "The User."

Nothing irritates me more than attempting to train a barely-functional PC user how to use a Mac, except perhaps if they made the switch to Mac because the cases are pretty.

Want better?

Try training someone who has never worked on anything but *nix on a Mac because one of their colleagues convinced them to switch.

I'm just glad most of my users are alright, and I taught them time machine is a crappy replacement for rsync.

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enotnert
Jun 10, 2005

Only women bleed

nene posted:

Part of the problem is the netgears are being sprinkled around by IT, just a different team.
I had to set the max-macs to 16

Of course, one day the team that has 28 devices on a single port is going to have them all turned on at the same time.

In the labs in my department, each lab having 35-50 computers each and 2 printers per (6 labs total), each lab only has a single 100mb jack, and due to "budget constraints" years ago, they have a couple of daisy chained consumer grade pre-cisco linksys 24 port switches.

I get complaints constantly about the network in the labs being slow. Wonder why?

enotnert
Jun 10, 2005

Only women bleed

We have these dell 5100MP projectors.

The bulbs get 1600-1800 hours of life.

One of our departments likes to use "video mute" instead of "powering it off" between classes.

This department has a bad habit of leaving these things on for an entire week.

They have an employee who is kind of my watchdog over that department, person isn't that great, but they at least try.

Projector bulb goes out today. I go check their supply. . ok cool we got 2 backups.

Nope, these are old fried ones that were put back in the box, and deposited on a shelf, and RETAPED for god knows what reason.

Now to spend an afternoon of yelling through email about "fine if you don't want to pay $500 for a bulb, buy a different projector with a better cost ratio to how you use them, these are what you decided to buy cause you got them on a deal, now they're costing you hard"

enotnert
Jun 10, 2005

Only women bleed

Yaos posted:

We did find 20 gigs of movies a temporary worker had, but they sucked so we deleted them.

This is honestly one of my favourite things ever. See in our domain we don't have "disk quotas" because "professors complain too much". . . Well this also means all grad students have no quotas, and for some reason a lot of the foreign ones also don't have personal machines.

They'll go downloading mp3's like crazy, once a month or so I check disk usage and investigate the top 20-30 users.

If they have a huge directory of mp3s, I'll wait till friday, send an email out at 5:45 notifying that they are violating our ToS, but since we're loving sys-admins we will give them 48 hours to back their files up to an external device before we remove them.

Heh, grad students checking work email on the weekend?

Never happens.

enotnert
Jun 10, 2005

Only women bleed

ok, off powershell, back on poo poo that you come across daily that pisses you off. .

printers

loving Printers. . .

Let me preface this, I work in an edu environment that relies very heavily on needing to print pre-prints/thesis/studies etc.

This could be done effectively with a print room on each floor for day to day no worry documents for all of our faculty, and one printer in a locked room for "confidential" documents or "tests" etc.

Well back in the late 90's they had a mad budget surplus and bought roughly $60,000 worth of printers. Enterprise level workgroup laser printers.

These printers, no matter how much I've hacked them, hosed around with them, worked on them since I've been in this job as an undergrad or full time can survive much longer. They are dieing.

Our swap out plan is as such, we buy 2-3 printers a year to cycle into labs, you know places where a printer worth a drat will service 40-50 users at a time. Then take the oldies and swap out dead printers for faculty.

You do the math, 2-3 per year vs 50-60 printers to start over a decade, we've reached the critical point where I don't have printers to swap out anymore.

I have 5 people in queue for replacements, but not enough to fulfill the need.

Their solution, scream that I am not doing my job, and they are not able to work in an environment such as this.

I would go into how this came to a head today, but nah.

Honestly though, if I lose my job, during a budget crunch, because of a crunch they created with reckless spending like this, I'm gonna lose my poo poo, strip butt rear end neked, and walk out of that place pissing on every printer I see.

enotnert
Jun 10, 2005

Only women bleed

FISHMANPET posted:

I feel like we should make an EDU thread where we can bitch all day about how, depending on my boss' mood, you can get a $500 palm tree paid for by the network budget, or you could be denied $10 for thermal paste because those fuckers should give you thermal paste.

Truer than true could be. . .

You want to make it or me? I could start with how since my department didn't want to pay for a real backup solution, my boss and I have fireproof safes in our houses with external usb hard drives in them.

or how they wanted to pay for me to get a cellphone for work, and tried to strongarm me into it because I have a long history with the dark overlords of the wires in our school, and no campus phone can call my cellphone (but they can call my gvoice number which they all have)

or how I have some 2000-3000 hours of comp time, yet can't take it since they refuse to hire extra staff.

or even better yet, how they're trying to not only make me a sys-admin/helpdesk guy, but also the web designer, oh and in one fun instance the plumber!

enotnert
Jun 10, 2005

Only women bleed

Balzac Jones posted:

You apparently have never met SPSS. If you re-image a lab, be ready to go around to each computer and manually enter a license number. This license number will be new every time, and can only be acquired by calling a non-1-800 number, leaving a message that includes your license information and the number of machines that have been re-imaged. If you don't get voice-mail, you will instead talk to a very nice, grandma-sounding lady who is apparently the only person who will ever answer that phone. At some point in the next 24 hours you will receive a response containing the new license number. You now have 48 hours from the time you sent your email to manually enter that license number into each and every one of your re-imaged computers.

Admittedly, this may have changed since IBM acquired them, but...

Site license dawg, site license. . .

Of course the problem with this is even with a site license of our size on SPSS, those fuckers still come around once every couple of years to audit any campus with a site license.

I'm just glad more of the people coming up in this school are saying eff an SPSS or a SAS or a minitab and finding ways to do what they want in R.

enotnert
Jun 10, 2005

Only women bleed

While we're on the web design hatin bandwagon. . .

As I mentioned I am now expected to be the web developer of my department. We had a guy who used to tend to the website but he left for greener teaching pastures about 8 months back and left us with the steaming pile of what I deal with.

Our university decided back in 99-00 or so they were going to go with a "unified" design for all pages and hired some "elite designing firm" for a ridiculously large amount of money to design templates for all departments to build off of. If you don't see where this is going, here it is. Template != html,css,php or anything else. "Templates" = loving .psd files of mock ups of the webpage.

So blah blah blah years pass people figure out ways to cut the psds export the layout into dreamwrecker blah blah blah and the STATIC html gets really dirty really quick.

I now get commanded to modify loads of things on this website on a daily basis, all the code is wrecked, it's a pain to navigate through, and because of how they decided to organize it, you need to modify 6 different files sometimes before something will show up properly (ahhh inline links, ahhh .shtm, ahhh all hacked to loving gether in no sensible way possible).



I did spend a weekend, remaking the website from the ground up, in the same layout, sadly I used way too many tables instead of proper css etc for layouts, but I was being loving lazy. At least it was readable when you were trying to make modifications.

I present this to the department.

They look me dead in the face and say "No this does not follow the university design guidelines, if you wish to remake the page you know where the share is on the network with the templates."

ARHGHGHGHG

enotnert
Jun 10, 2005

Only women bleed

OK Kids, animu people piss me off daily, but for some reason the campus animu club has been trying to use my building as a meeting place.

enotnert
Jun 10, 2005

Only women bleed

Neito posted:

Do they have permission to be there?

They're working on it. . .

I just honestly don't feel like having to stay late to make sure animu kids can watch gay rockstar animus on my projectors. . .

for fucks sake I know we're not the only 720p projectors on campus, and unless you have administrative rights you can't even get them into anything but 1024x768

enotnert
Jun 10, 2005

Only women bleed

Neito posted:

Teach the president or whatever of the club how to do everything. That's how my school did it.

No, No, and No. . .

when I was an undergrad, I let these people come to my parents house to watch their animus, and clean our "guest house" to make it well enough for them, enjoy a fireplace, watch lain on a huge white wall, and not play pool, since they laid all their computers on the pool table. . .

Back then I could get along with the animu kids, they could take a joke, but BY DAMNIT I work like a motherfucker 60-70 hours a week, I'm not giving some goddamned kid who thinks he knows computers cause they can "download the latest fansubs" from japan administrative access to any of my goddamned machines.

I'd honestly rather them go harrass the nursing school like they used to. . . For fucks sake, their library hasn't changed since I was an undergrad, and now the VHS tapes of old gay rock whatevers just has dvd's sliding down in the cardboard cracks.

and if one of them says to me again I don't respect "glorious nippon" for fucks sake I will punch them, goddamn my job

enotnert
Jun 10, 2005

Only women bleed

Yeah, it's dedicated classroom setup, but the trick of it is how the external monitors are connected, they're older LCD's that only support that resolution, so even if you hook your laptop up to the cable, you can't go higher than the resolution of the primary display mounted in the desk.

We only have one lab that can support the 720p resolution cause it has newer displays we bought this go round, the problem is the projector in that room is an older one that only supports 800x600.

People hate that lab because of the fancy smancy 1080p display mounted in the desk that gets all nice and distorted to look at while teaching.

Alas, I can't fix it, I may be the IT guy, but I'm not on the computer committee, and any recommendations I make for equipment upgrades falls on deaf ears.

This could also be why we have 6 smart boards that never get used.

enotnert
Jun 10, 2005

Only women bleed

Partycat posted:

We've got all of our centrally done ones with eth, VGA, audio so they can plug in and a touch panel to switch to those inputs if they want. The whole thing is locked up so you need a combo to get into the cabinet to use it, so you have to be official. It is alarmed as well.

Noone ever uses the eth but they sure love to break them with gum/pens/whatever . then the once a year someone does want to use it, it isn't working and then, boy howdy is it an emergency.

Yeah,

we have 2-3 classrooms that are "centrally managed" but they only provided a box with a vga connection at some random rear end point in the wall (no audio etc, although in the box, that NO ONE EXCEPT THE CENTRAL MANAGEMENT has keys to has dvd/vcr/audio hookups)

In those classrooms we installed a central machine, and ran our own cable to the random wonk rear end vga connection (in one classroom it's in the back of the room?!?) and if they need sound (normally don't since it's minitab/maple/R/matlab presentations) we'll bring in a couple of sets of decent boston acoustics speakers we got with some older gateways years ago.

Our department moved as far away from "managed" as possible, because with them, if something breaks the best turn-around time you can get is 3 business days.

So, 30% of our labs are "centrally managed" the other 70% are "managed by me, 10% of them get used, no one knows how to turn off a projector since evidently people working on phds thing that "video mute" == "off"

The bulbs in the 720p projectors are rated at 1700 hours, and in the heavily chalky environment normally last around 1200-1300.

Yeah.

enotnert
Jun 10, 2005

Only women bleed

Ted Stevens posted:

Fixed.

That can be said for quite a long while back I mentioned the PhD. Who needed me to clarify what a power button was and how to tell if the computer was actually on.

I was discussing this with one of my professors the other day. Now just to state, this is a professor I enjoy hanging around with quite much. She's a trip, she refuses to use any operating system but Linux, even though she's admittedly not a power user, but she grew up on unix, and refuses anything but. I like this kind of user.

I don't understand the high level research they do, I can look at some of the code they write and throw out the glaring obvious things that are crashing it while not understanding what kind of poo poo it's doing.

She agrees with me on the fact, I don't know this, and I understand that when it comes to working a computer, she is a grade a moron on them (and an emacs user *shudder*). It's a good agreement, we know what we're skilled in, and admit to it.

The other day she looks at me in the face and says deadpan "I've come to the realization that each time you turn a tassle on your cap, you lose another percentage of common sense. I'm just sad to say that in this day and age, this new generation they lose 95% off the bat, where my generation we lost a good 25-35%"

I fell over laughing, it's one of those things that does make my job worth it no matter how much poo poo pisses me off there.

enotnert
Jun 10, 2005

Only women bleed

Baggins posted:

Dear Agrikk

Buy the goddamned 4HR support.

Sincerily,
Dell Support

Well, to be honest, could be in a place with bad contractors. . . The company dell outsources to us, gently caress even if a cd drive goes bad I call them out. Got to talking to them during the great "replace every motherboard in a gx270/280" debacle of 2008. They get paid good to come do that poo poo. . .

Seriously, I'll just let 4-5 tickets roll up together since after hearing dell pays more for combo jobs, call them in. . . Let the guys bring them, help put it in real quick since I was gonna do it anyways and they'll take off the dead hardware to be shipped.

Also gently caress my department for not letting me use their fed-ex account to call shipment pickups. They found it more "cost effective" (when the cost is $0) to let me walk or bike 5 blocks to the fed-ex kinkos to drop off poo poo.

enotnert
Jun 10, 2005

Only women bleed

Potato Alley posted:

Hrm, interesting. I was working for my college's residential computing the summer of 2005-2006 and that's when the debacle happened for us. (Actually, we got slimline 280s that year and they seemed fine, but all the minitower 270s....boom). I know at the time it was already a problem, and we had to wait for Dell to "schedule" us to get all new motherboards. But you guys were doing it in 2008? Was this just waiting for Dell to get around to you, or what was the deal?

Long story short, when I was an undergrad, the guy who held this job before me and I worked as the "undergraduate bitches". . .He got the job, and when he left I was recruited to fill his position cause some people knew I needed health insurance and was in a bad spot.

He made lazy a career goal, and when they found out about the cap rot issue, he put it off. Right when I started was when it was coming to the end of "yo dawg even out of warranty we'll fix this poo poo for free" ordeal with dell.

So that was my first job coming back, hours on the phone with dell reps (some ridiculously awesome ones who just did batch jobs of 5, and one or two who made me jump through the hoops for a major 10+ machine fixing process)

FISHMANPET posted:

Our FedEx is about 1.5 blocks away, right on the way to lunch, so we just schlep it off to student workers. The main office basically said "charge this to the research group or to your own budget, we're not going to pay for it." Our office is stupid poor, so it makes sense, and it's not much of an inconvenience for us.

The thing is, for package pickup, it's all pre-paid. When I started back, if I had a dell thing to ship back, you'd call the fed-ex 1-800, and 2-3 button pressed in the menu later you'd have it scheduled to pick up. These days unless you're ready to push 0 for an hour, or have an account, you are poo poo out of luck. All they'd have to do is authorize me to access the account to schedule pre-paid pickups. The admins could login to the website, and 2-3 clicks later I'd be authorized.

I think they hate me.

enotnert
Jun 10, 2005

Only women bleed

Phuzion posted:

Drive, and put in a request for mileage reimbursement. The cost then becomes non-zero, and it becomes more cost effective to have a pickup scheduled.

Problems with this plan is

A)they wouldn't cover it
B)I actually have to walk by fed-ex to get where I am allowed to park my car. . . this is why I'm glad it's warming back up so I can bike to work.

Consider this, to drive to work, 3-5 minute drive and a 15-30 minute walk, or wait for the bus to get to the other side of campus. . . or a 20 minute bike there, and 18 minute bike back.

enotnert
Jun 10, 2005

Only women bleed

People who get an "anti-virusXP 3000 super anti-virus I lick your balls while I clean virus off comptuar" infections weekly. . .

I have one guy, no joke, gets one of them every goddamned week. I can re-image in about 45 minutes, but normally I go run combo-fix, then malwarebytes on deep scan, then about 30 other anti-malware tools and keep his computer locked for 3 days before just re-imaging it. . .

Also, people who never listen to me about just leaving their effing computers on a couple of nights a week for updates and poo poo. I only have one user who wishes to be "green" by doing this, but is enough of a geek to make sure he leaves it on 3 nights a week for updates.

enotnert
Jun 10, 2005

Only women bleed

IT Guy posted:

This. WOL rarely works and depends on your NIC and supported drivers. WOL is great when it works but that usually isn't the case.

Yep, pretty much, WoL pretty much blows goats unless you make specific hardware purchases. I do have WoL implemented for a select few of my Mac users, but then even finding something that would hit it right over multiple subnets was a pain.

WoL for windows updates never loving works (considering the computer has to call for them, and is not being called to)

enotnert
Jun 10, 2005

Only women bleed

LakesGuzzler posted:

Also to summarise a lot of tech support problems, people who completely close their minds to anything new. The ones who will be clinging on to Windows XP and Office 2003 even in 2025, because "it's what I'm used to, Windows 10 is just toooo confuuuuusing"

I'll play devils advocate here. . .

I have users flat out loving begging me for Office2007. I did a small roll out to test, 10 out of 10 users complained "I DONT LIKE THE INTERFACE" which is what I told them to begin with.

enotnert
Jun 10, 2005

Only women bleed

Ted Stevens posted:

Well, as long as he doesn't want to take her to a play called, "GAY!" I don't think it's an issue.

Sorry, I think I'd bite that bullet, and hope my wife isn't post stalking me.

enotnert
Jun 10, 2005

Only women bleed

Ularg posted:

blah blah blah My mommy probably has windows firewall configured like a stinkyhole

ok, first of all, why the mac address filtering. . .

second of all WHY THE LIVING HELL DID YOU THROW A PRINTER INTO THE DMZ?

enotnert
Jun 10, 2005

Only women bleed

Ularg posted:

Ya, my IT teacher throws us at an A+ Cert site most of the time, which gives some general information that is useful, I guess. But we spent two days researching how a printer works.. because we need to know that in a laser-jet printer the last roller heats up to 400 degrees F to finish the print when troubleshooting router issues (except in rare.. rare cases)

Ok, as a seasoned veteran bofh, I'm going to give you a word of advice. . . The A+ cert is a joke, 80% of certs are jokes, but CIOs and CEOs want you to have them for some reason.

Just for reference, I dropped out of college cause of a lawsuit, ended up in a tech school that forced me into an A+ class. . . My teacher, on the first day pulled me aside and said "what the hell are you doing here?" all I could say was "drank too much"(not the reason for the lawsuit, lawsuit was reason for drinking)

She looked at me and went "here, I'm paying for you to go get your A+ in both things this weekend, talk to me tomorrow"

I showed up, she handed me a pint of jaeger and said "You look like you get nervous, drive up there, drink this in the parking lot, ace both tests, and just come in when I need help drilling this poo poo into these morons heads who think they'll make a fortune in the computer business" . . .

Hint: I'm a loving moron, and I can pass the A+ tests wasted.

enotnert
Jun 10, 2005

Only women bleed

side hint: you won't make a fortune in the computer business.

enotnert
Jun 10, 2005

Only women bleed

Ularg posted:

At a point in my life where I don't know what the hell to do and something I love actually has a job opportunity, even if it's just working for Geek Squad I rather take that job than not have any or pick a career I know nothing about and nothing of what I am going into.

Ok homeboy, I'll be honest with you here, you seem like a kid who is interested in computers. . . You want birth by fire, transport back about a couple decades, get on usenet and post in alt.2600.

If you like loving around with computers do so, in fact I'll be honest with you, get fucktarded drunk gently caress some poo poo up, wake up the next morning barely able to recognize what you hosed up, then get drunk again, get determined figure out how to fix it. That right there will teach you a lot more than getting certs.

And if no ones ever thrown you a loaded cap, find the most hated geek in your school, and tell them to. Make sure to tell them it's ok to laugh at you like crazy when you catch it.

by the way, never trust an electrical engineer trying to give you candy.

enotnert
Jun 10, 2005

Only women bleed

FISHMANPET posted:

Nobody wants to be a desktop CJ forever, the hope is that you eventually get to move on to doing cool stuff with the servers. Basically, the farther away you are from end users, the better, but you have to start out dealing with end users and their problems.

And once you don't have to deal with the end users you have to deal with the help desk and their incompetence, and one you move up from dealing with the help desk you have to deal with YOURSELF!

CATCH22

Then you realize it's all the natural progression of life.

Ninja Edit:

No joke, even then you still fuckup, just a couple months ago I ended up doing an rm -rf on a mac client while thinking I was on another computer across campus clearing out a trash log file from a bad program

enotnert
Jun 10, 2005

Only women bleed

stevewm posted:

What pisses me off every month? Phone bills, or any telecom service bill in general.


All of the phone/cell/internet/cable/etc... bills go through me before being approved. I end up calling at least 2 of the providers every month to fix a gently caress up or have them explain a phantom charge.

This month's prize goes to AT&T. I changed the billing address for one of our locations last month so the bill came to the main office instead of the store. Open the bill this month to find a $39 charge for CHANGING THE BILLING ADDRESS. Yes, they charged $39 to bring up our account and change a single line in the address. Took all of 10 seconds for the rep to do, and you cannot do it online. Had to call and have that one removed.

That's not the worst one either.. One month a "Payment Processing Convenience Fee" appeared on the bill. After being transferred to multiple departments, no one at AT&T could explain what this was, or where it came from, yet refused to remove it. I ended up getting the direct number for some regional office and got them to credit it.

Oh att and phantom charges. When I moved into my current house, I ordered dsl extreme6 or whatever, naked line, no gear.

They sent me gear.

I finally got the gear returned/refunded (after having an att tech literally just drop like 4 modems on me trying to figure out why I could sustain speed).

Ends up I can only have a 3 meg line.

Call up ATT to get my bill adjusted, it'll drop the bill 10 bucks, they want to charge me 10 bucks for PAYING OVER THE PHONE.

enotnert
Jun 10, 2005

Only women bleed

I had a mac recently, brand new, strait from the factory not refurbed or anything for one of my profs. . .

It would kernel panic when shutting down from the login screen. . .

There is supposed to be a kernel panic log kept in a logical place right? (apples tech forums told me so!)

gently caress no. . .

I never thought I'd tell someone of the day I looked at a prof and said "give me about 5 hours with your computer, I need to flatten and reinstall"

Then for shits and giggles the brand spanking new iMac wouldn't read the goddamned snow leopard disc that came with the motherfucker.

enotnert
Jun 10, 2005

Only women bleed

chutwig posted:

That's cool. . .

It probably had a hardware problem. . .

Kernel panic logs are kept in /Library/Logs/panic.log.

gently caress yes. . .

Actually. . . that's where they are supposed to be kept.

There wasn't a log for whatever was causing this one. I flatten/reinstall fixed it though, so don't ask me. Apple takes Unix base, fucks it in the rear end and makes it a bitch. I mean honestly, I do a lot of remote mounting, why did they need to change the loving mount command to be like 20 different effing commands, and why the living gently caress don't they leave ext filesystem support in the loving kernel?

enotnert
Jun 10, 2005

Only women bleed

chutwig posted:

Your rants are incoherent. The mount command just invokes whichever mount command is necessary for the filesystem in question. While this is not exactly how Linux does mount, it's not a novel design by any standard, considering utilities like mkfs are split out into separate binaries for each filesystem type under Linux. In actual usage, there are scarce reasons to use mount itself unless you're trying to do something block-level, considering mountpoints are handled by diskarbitrationd and should be managed via diskutil from the command line.

And why would it have ever had ext2/3 (assuming you mean these, and not the actual original extfs) support? OS X is not genetically related to Linux and would have no historical reason to support a filesystem used principally on Linux.

This is once again all coming back to "I am unfamiliar with OS X and instead of spending 2 minutes with Google I am going to rant about how Steve Jobs is responsible for a poorly-designed gay OS used by dumbs and wannabe Linux users".

Let me make it coherent, mainly because I am in a "rage against the macs" mode today due to many of my professors wanting to replace their nice desktop iMacs with MBA's for whatever loving reason (status symbol) and then complain to me that the MBA doesn't do their matlab or maple work as quickly as the iMac did (not listening to the guy who is paid to help them make informed purchases).

Ok, on the mount command. The mount command is simple, it's beautiful. On most *nixes if I want to mount an sbmfs/cifs filesystem it's mount -t smbfs then whatever options I need to throw at it.

Yes, I know I can mount a remote smb/cifs filesystem by doing the stupid "open finder -> connect to server -> blah blah blah" but generally speaking that doesn't let me do some things on the command line which I need to do with these mounts.

so how to do that in osx

mount_smbfs I think, I haven't done it in so long because I normally don't need to do things at that level on a mac.

Like stated, I'm just in a mac rage today (I loving hate mac book airs)

Yes dear friend, I know how to use google. I am not some incompetent help desk person who uses windows 99% of the time, but has a dual boot with ubuntu going "LOOKY I IS SMRTER THAN U I USE DA LUNIX!".

With the ext filesystems things. Apple went out of it's way to give you read support for NTFS filesystems (oh but wait! with mac-fuse you can install the community version of ntfs-3g and get write support, look at that). It wouldn't be that hard to add at least read support for ext partitions (whether it be ext2,3, or 4). Yes, I know I can add it with mac-fuse (well provided the mac-fuse site on google code is actually providing downloads this week).

Don't get me wrong, I know I sounded incoherent up there. I have a macbook that doesn't dual boot or anything. I use it for lugging to friends houses, or back to my parents house. I am in love with the big old naughty touchpad on it. I'll just reiterate, this morning is a rage against macs morning.

These are things that piss me off though. You pointed out where the kernel panic logs are kept. Thank you, that is something I definitely couldn't get going to google and typing in "kernel panic logs osx". It would have just been nice if, I dunno. It actually logged what was causing the panic in this instance. The other junk, just rambling in rage this morning.

enotnert fucked around with this message at Mar 26, 2010 around 15:36

enotnert
Jun 10, 2005

Only women bleed

minivanmegafun posted:

Your rants still suck.

Yes, they do.

enotnert
Jun 10, 2005

Only women bleed

Tablet Computers.

Don't get me wrong, tablets have their time and place, but a lot of professors have grant money, and buy several tablet computers to "really enhance their workflow". Normally they purchase convertible notebooks, which of course they never use as a tablet in any way shape and or form.

Now professors as they are, I get this today from a professor who makes my life a living hell.

"I have some grant money I need to spend I want to buy 4 64gb wifi/3g apple iPads, once they get here I want them to dual boot with linux, and I want them running matlab w/ *insert gaggle of pain in the rear end packages here*"

enotnert
Jun 10, 2005

Only women bleed

Let me just be frank on that particular professor. He causes me a load of grief.

He buys on average a laptop every two months. Because he has so much "respect" in the department, he kind of gets to sidestep our policy of "if you want to dual boot it, you administer everything yourself".

He always wants to dual boot with linux, he always buys laptops with retardedly high resolution screens, gobs of ram, the newest latest gear on the market. He always wants to buy this kind of junk, then wants it working in linux RIGHT NOW (even if there is no support for the hardware he's buying). On top of that he never actually boots into linux cause "I can't do any work in linux!" (then why the hell do you want me to waste 10 hours making a custom config for you each effing go round).

Always, and without fail, he takes the windows screen res, now keep in mind hi-res displays, and drops it to some 4x3 low resolution (think 1024x768 or something) then bumps the DPI of the fonts up huge because "I can't read it" on his giant 30-40" displays he buys with each laptop.

Also, then he will download pirated software, not from a respectable torrent site, but from some goddamned chinese torrent site, effectively ending his computer.

I made this mistake once with him, since then I make an image of his computer before he gets it, when he breaks it I make him wait 3-4 days to get it back with no loaner laptop.

Seriously, this guy, every day, is one thing that pisses me off.

enotnert
Jun 10, 2005

Only women bleed

Starbucks posted:

I know that type of guy so I will answer it:

"Software should be free! It is all free in linux so why pay for it!"

Actually, no, not quite. . .

More of "SOFTWARE SHOULD BE FREE THE UNIVERSITY SHOULD BUY SITE LICENSES FOR ALL MAJOR APPLICATIONS INCLUDING ONES I DON'T NEED LIKE ADOBE CS SUITE AND FREE COPIES OF MS SERVER 2K8 WHENEVER I WANT FOR WHATEVER REASON!"

enotnert
Jun 10, 2005

Only women bleed

Starbucks posted:

drat so close.

Bitch needs to learn to write business cases for software. I bet he is one of the people who NEEDS ADOBE PHOTOSHOP to crop and resize pictures.

Also this is sort of relevant, anyone know where you can buy metal credit card access control/ID holders because seriously I go through plastic "heavy duty" ones like hot cakes and I just want something decent. It pisses me off daily so sort of relevant.

No help on the second one except I saw an ad in maxim or something for a metal one, probably lovely though.

But yeah, one of his demands today was for me to give him copies of win7 32 and 64 bit. I looked him in the face and told him I couldn't (I can't). Technically we only have win7 licenses at the second for testing. The MAK we have isn't even the final MAK and we haven't got a solid pre-rolled ISO yet, but he WANTS IT SO BADLY AND MUST HAVE IT.

Just to show his excess in spending. His "work" computer at home?

A dell 32" All in one, with dual tv tuners, core i7 quad, the works. Unfortunately it doesn't work anymore, cause his kid hosed it up with some virus and due to his inability to see the shortcomings of his offspring, proceeded to let it dig around in the back with a screw driver.

The dell rep and I both tried to explain to him that "poking around in it with a screwdriver" != "accidental damage"

I am just happy we get to deny him psuedo and root on desktop machines he keeps on campus with linux on them. I saw what he did to the laptops linux side once when he borked windows after he demanded root. . . It wasn't rm -rf, but it was close.

enotnert
Jun 10, 2005

Only women bleed

Doc Faustus posted:

Sadly, it's their budget so they can buy whatever the gently caress they want. This is the same group that has two MASSIVE flatscreens (60"+?)in a conference room rather than just using a projector like everyone else.

One of the departments I work for has a 55" old "able to burn an image in" plasma in each room along with a 720p projector.

They get turned on once a semester for orientation classes.

Of course I'm not surprised, this department bought $15,000 worth of Smart! products they never use either.

enotnert
Jun 10, 2005

Only women bleed

FISHMANPET posted:

Quad monitors here

My good buddy, and fellow who owned this job before me at one time had an 8 monitor setup because poo poo was slow and he was bored.

We also have the problem with "stacks of 24" displays laying around still in the box"

My boss told me to take 3 home to "increase my productivity" (seriously though, they're still in the box, can't do triple monitors on a mac mini)


Ensign Expendable posted:

My high school math department head got an early generation Smartboard for $10,000 and only used it once in class, to play Defend Your Castle.

We bought two full board, regular projection and not short throw. . . one mounted, one mobile, the mobile one has been sitting in a closet for a year now, we turned it on to make sure it works. The other one, even though it's keystoned directly to the projector, the professors just pull a whitescreen down over it when using the projector, leading to lots of tickets of the screen looking "lumpy". We also paid a metric fucktonne for a site license of "notebook" software because the people buying this poo poo thought every grad student would fight to use these boards.

Oh, and 4-5 "sympodiums"

Wanna guess how often the sympodiums get used?

I'll tell you, every day (for the usb ports on the side of the monitor)

enotnert
Jun 10, 2005

Only women bleed

Starbucks posted:

I dunno security maybe

Problem is they can't run anything higher because of intranet sites. You know those one made by horrible coders who made their web apps compatible with things that only IE6 does.

enotnert
Jun 10, 2005

Only women bleed

On intranet sucking poo poo. .

It's like this, you may be a brilliant magnificent snowflake of high calibre intelligence that can re-write critical web apps over the span of a month or two.

This is the problem.

People don't like change, especially those morons that get paid 6+ figures a year with titles that start with C.

My aunts company ran loving domino servers for lotus notes up until last year because the CEO finally wanted to get a phone that he couldn't get email on via the way they had domino set up. They were given approximately a week to get a viable replacement solution put up and all email/etc migrated into the new system.

I'm glad I don't work there anymore, I hear their email issues at the moment are HUGE.

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enotnert
Jun 10, 2005

Only women bleed

ZeeBoi posted:

And why in the loving hell is it so hard to filter out poo poo like facebook, numerous flash game sites and the like in my lab? Really? loving IT dept.

Politics. . . strait up edu politics. You block anything, they start screaming either draconian or I NEED THAT FOR MY RESEARCH! or I USE THAT AS A COMMUNICATIONS TOOL FOR MY STUDENTS!.

Trust me, I've tried (and I'm the IT guy in my department) to push through blocking of junk like that for the longest time, only to be told no by the higher ups who know dick poo poo about computers.

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