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Fishstick
Jul 9, 2005

Does not require preheating

screenshots in .doc, jokes in .doc, jokes in .pps, screenshots in .pps, 23meg camera JPEGs, ... I pretty much hate everything the non-internet-savvy crowd emails.

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Fishstick
Jul 9, 2005

Does not require preheating

Melonhead posted:

It's a save dialog, not a file system navigation dialog. You shouldn't even be able to navigate the folder hierarchy. You should already know where you want the file and type the path in manually. I'm sick of all this bloat in dialogs.

I'm sure users that can't even interpret menu levels will have no problem typing a full path, escaping special characters along the way.

Really, it's a normal request. Some software installers do it too; they want you to pick the path to install to, but only list folders already existing when the dialog was opened.It doesn't allow you to create/rename a new folder from the same dialog, and more often than not the goddamn installer is fullscreen and steals focus constantly. Simply allowing you to rightclick -> "New folder" is considered bloat now?

I guess I should've just hit "Quick install", what a stupid request.

Edit: Now i'm not even sure if you're fakeposting or not .

Fishstick
Jul 9, 2005

Does not require preheating

IndustrialPope posted:

One of my biggest annoyances of the last few months is a Dutch consumer organisation. It's not a useless organisation, but it does have a annoying tendency to be negative about EVERYTHING until a new version of the product gets released.

It makes my weekly round to my neighbours twice as annoying, because they always will have read something that makes them think their new PC/Network/Virus Scanner/TV/Telephone is useless junk.

Out of curiousity, which is this?

As for the numlock issue, I really really hate this aspect of out of the box fedora 6 desktops. If you used gnome, the numlock light would be on but numlock itself wouldn't be. So you had to hit numlock three times to turn it back on.

Fishstick
Jul 9, 2005

Does not require preheating

CMS systems that hide all 'real' output - I'm looking at you, "CMS made simple". Troubleshooting these things is a pain in the goddamn rear end. MySQL/PHP error? Let's just show a blank page with no source, not log anything and ignore error_reporting and debugging settings!

This is amplified by the fact that 95% of people that use CMS systems have zero or near-zero coding knowledge, so anything beyond "it works" is like magic to them and obviously the hoster's fault, nor should you expect someone who works on their site daily for years to know the basic layout, eg. "Where's your config.php/configuration file?" - "On the website".

Fishstick fucked around with this message at May 8, 2008 around 09:11

Fishstick
Jul 9, 2005

Does not require preheating

Gleng posted:

Slashdot used to be really good (199*), but it seems to have turned into a tinfoil-hat-wearing nutjob site. It's sort of like the technical equivallent of the Daily Mail. I get all my tech news from here and OSNews now.

Gripe Time! I have a batch file here that I'm trying to run on a Windows server. It runs perfectly when I double click on it. It runs perfectly when I run it from the command prompt. When I try to run it from the task scheduler, it gets half way through the script and then starts ignoring bits of it! (For example, a call to a perl program that worked earlier in the script.)

gently caress whatever part of Windows that's making that happen!

It's been a while, but if windows scheduler is anything like cron/at, it may require the full path to perl and other apps/files you specify in your script. eg
code:
echo foo > bar.txt
Will work as long as you run it, but will probably not work under scheduler, whereas
code:
echo foo > C:/bar.txt
will.

Fishstick
Jul 9, 2005

Does not require preheating

dorkanoid posted:

Even better is when software tries to be smart when it doesn't have an exact match:

"Oh, 'no' - what kind of crazy locale is that? Hmm, I have a 'nl', that's probably similar enough"

...no, I can't understand a word of Dutch

The language bar in Windows server/XP pisses me the gently caress off. I work with dutch and belgian customers/servers. One uses Qwerty, the other uses Azerty by default. You can see where this is headed.

Log in via RDP, it's already a mystery whether you're in qwerty or azerty. Once you're actually in Explorer, it tends to change too, but the absolute best feature of the language bar is how it appears to be completely application/window-specific. Azerty in CMD, alt-tab to notepad and hay, you're back in qwerty!

My personal favourite is still this one keyboard mapping I get when I RDP from my linux machine to a windows machine. I don't know what mapping it is, only that "m" and "M" are two different keys, and there appears to be no @. And since I'm connecting from linux, for some reason copy/paste across RDP doesn't work anymore.

Fishstick
Jul 9, 2005

Does not require preheating

Dyscrasia posted:

The start menu search was the 'killer feature' for Vista for me. I would rather just type serv or event to access services or the event viewer. Its just quicker that way.
ViStart lets you do this on XP as well.

Fishstick
Jul 9, 2005

Does not require preheating

c0burn posted:

I remember seeing a Vista theme that was just the original theme minus the teal border. The classic display options don't affect the skinned windows.

This is why the classic Win 2000/NT theme is still the best.

Fishstick
Jul 9, 2005

Does not require preheating

Sweevo posted:

You think that's bad? I've known people to use Powerpoint as a word processor because they can't be bothered to learn Word.

My father writes all his correspondence in Excel because he can't deal with the indentation in Word and "it's easier to add numbers and margins this way".

Fishstick
Jul 9, 2005

Does not require preheating

Erwin posted:

People who use the classic Windows theme in Vista don't piss me off, but they perplex me to no end. I can't believe the amount of screenshots I see around here with the classic theme. I mean, in XP it might be excusable because of the hideous green start button (the hideous blue color is not a valid argument because there was that silver color scheme) but Aero doesn't look that bad, at least in comparison to a visual style designed in 1995.

An os doesn't need to be fancy, it needs to be functional and get out of the way of what I'm trying to do. Half-transparant gel-buttons the size of my thumb don't do this. Even on my linux desktop I've got something very similar to that theme going on, albeit with the joy of using 4 desktops.

If there was a theme that had the simple, flat look of default NT4 with the crispness of Aero then we'd be in business.

Fishstick
Jul 9, 2005

Does not require preheating

rotor posted:

A: Top posting
Q: What is the most retarded habit otherwise smart people fall into?

On forums, sure. In email I would have to agree it makes more sense to top-post, IF you're replying to an entire email at once and not paragraphs at a time.

Fishstick
Jul 9, 2005

Does not require preheating

-> A new ticket has arrived!

quote:

From: stupidbroad73@hotmail.com
Subject: help
To: sales@company.com; tech@company.com; billing@company.com; info@company.com; support@company.com; domains@company_alias.com; manager1@company.com; manager3@company.com; tech_peon1@company.com
Body: i cant log in did you guys break it again!!!!!!!!!!!!!!!!!!!!!
Customers that when faced with an obviously urgent issue (like forgetting their password for the 23rd time) see no better solution than to CC every single address of the company they've ever mailed, so the mail ends up in no less than 3 different ticket systems, as well as multiple personal mailboxes. Usually these have nothing informative in them since the customer tries to hammer out an email as fast as possible, to hell with making sure the people can actually help you!

Customer then gets annoyed that he gets multiple replies with different answers - most of them the PC version of "who the gently caress are you?" - and so does reply-all to complain.

You can see where this is headed. I don't know why this enrages me so but it does.

Fishstick
Jul 9, 2005

Does not require preheating

When you no longer use an email adress because your company hasn't existed since 2004, please don't put an autoresponder on it.

Especially one that also replies to spam and NDR's with faked FROM:s. Especially one that also replies to majordomo-owner adresses. This is what will happen:


quote:

May 20 12:03:44 003 sm-acceptingconnections[8393]: m4KA3hgk008393: discarded
May 20 12:03:44 003 sm-acceptingconnections[8393]: m4KA3hBI008393: from=<custserv@askbali.com>, size=586, class=-60, nrcpts=1, msgid=<10805201711.AA7797575@askbali.com>, proto=ESMTP, daemon=MTA, relay=216-176-180-90.reverse.wowrack.com [216.176.180.90]
May 20 12:03:44 003 sm-acceptingconnections[8393]: m4KA3hBI008393: discarded
May 20 12:03:44 003 sm-acceptingconnections[8393]: m4KA3hws008393: from=<custserv@askbali.com>, size=586, class=-60, nrcpts=1, msgid=<10805201711.AA7611096@askbali.com>, proto=ESMTP, daemon=MTA, relay=216-176-180-90.reverse.wowrack.com [216.176.180.90]
May 20 12:03:44 003 sm-acceptingconnections[8393]: m4KA3hws008393: discarded
May 20 12:03:45 003 sm-acceptingconnections[8393]: m4KA3h0S008393: from=<custserv@askbali.com>, size=586, class=-60, nrcpts=1, msgid=<10805201711.AA6693593@askbali.com>, proto=ESMTP, daemon=MTA, relay=216-176-180-90.reverse.wowrack.com [216.176.180.90]
May 20 12:03:45 003 sm-acceptingconnections[8393]: m4KA3h0S008393: discarded
I wonder how many mails this thing sen-

quote:

$ grep -c custserv@askbali.com /var/log/maillog*
/var/log/maillog:826864
/var/log/maillog.1:3572209
/var/log/maillog.2:414462
Oh.

Fishstick fucked around with this message at May 20, 2008 around 10:19

Fishstick
Jul 9, 2005

Does not require preheating

revmoo posted:

Yeah I'm not going to all that trouble to diagnose an otherwise perfectly working laptop. Just because FF likes to crash doesn't mean I have faulty hardware or bad drivers.

Even though those are probably the two most common causes of crashes. I once had a machine that ran perfectly. Except, everything you downloaded or tried to install from CD would error out or be corrupt. Existing apps worked fine, though.
Turned out to be 1 bad stick of ram.

Fishstick
Jul 9, 2005

Does not require preheating

Midelne posted:

Someone just forwarded me a whole mess o' non-delivery reports with the note that their email doesn't work and they need it "for urgent". The round dozen of them look like this with minor variations on the placement of the apostrophe:


Subject: FW: FW: Fwd:Did you know?
Sent: 5/22/2008 9:26 AM

The following recipient(s) cannot be reached:

o'reillyfactor@foxnews.com on 5/22/2008 9:26 AM
There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.
<mail.domain.com #5.5.0 smtp;550 Mailbox unavailable or access denied - <o'reillyfactor@foxnews.com>>


hey i think i see your prob
While the adress may not exist, the single quote is a valid email address character (in the localpart only, for now) though, if that's what you're implying.

Fishstick
Jul 9, 2005

Does not require preheating

Antigen v2.0 posted:

The single thing I hate most is when people who know little to nothing about a topic argue with you about it instead of just admitting that they don't know. I'm pretty drat good with computers but I will readily admit when I don't know something, yet I encounter people who don't know poo poo that claim to know things that they obviously don't, that is something I really can't deal with.
Try being a postmaster.

EMAIL IS BOUNCING LIKE A BIG RUBBER BALL FULL OF BEES
Okay, you can go to our blocked page and see that the cause for the block is [non-rfc mailserver shoving data down without waiting for a banner AND being hosted on a dynamic IP range]. You should really fix it, there's links and guides on that page as well.
It's on your end since you are blocking our mails. Fix it.
We're blocking you because your mailserver shows all the signs of being a zombie PC, you're running [MTA] and there's a step by step guide on that page on how you fix it, because you'll get blocked on more servers.
I don't care our customer needs to mail you, please fix it.


This usually goes back and forth until either of us gets frustrated and either calls back later hoping to get another tech on the line (there isn't), or I cave and whitelist them.

Z posted:

I had a cell phone (T610) once that I couldn't check my email on because my username was user@domain, and whoever did the programming on the phone apparently assumed that email usernames only had letters and numbers in them, because there was no way to insert an @ symbol.

Fucktwats

The very large majority of forms that 'validate' email adresses don't accept characters like "+", when it's one of the easiest ways to track who's sending you what crap you didn't ask for.

Fishstick fucked around with this message at May 22, 2008 around 23:04

Fishstick
Jul 9, 2005

Does not require preheating

The Gunslinger posted:

"IT WORKED FINE LAST WEEK!!!"

This is my biggest pet peeve statement. Of course it worked fine before it broke! Just like your keys are in the last place you look.

Fishstick
Jul 9, 2005

Does not require preheating

such a nice boy posted:



Most program web sites now either say "you can download this from the Ubuntu repos" or give you a link to a .deb file that acts just like a Windows exe. Some give you a link to the source that you can compile. If you don't want to compile, then just use the .deb or the one from the repo. If you really want bleeding-edge stuff, compile it yourself. Under Windows, using the bleeding-edge stuff probably wouldn't have even been an option; you have to wait for the maintainer to release an exe.

It's not just "the bleeding edge" stuff thats a pain to install sometimes. If it's not listed in a repo (thank god for dag.wieers for redhat) you'll probably have to compile it from source, and that is when the poo poo starts happening. When configure && make && make install doesn't work, you usually end up in a giant excercise in frustration trying to track down exactly what the compiler wants from you, because all it's able to do is spit source back at you. You can then resort to googling the error messages until you track down a mailinglist that has the same issue and isn't marked as resolved by "read the manpage" or "update gcc".

This bit someone posted in the "shooting yourself in the foot" thread explains the general "installing something outside the package manager" pretty well:

quote:

gun --target foot
wait, poo poo, I mean
./gun --target foot --usehollowpoints
what? Oh, you need to apt-get that first.
apt-get install gun
Yeah, that has a lot of dependencies. You should probably be using the new version of libc anyway.
./gun --target foot --usehollowpoints
Wait, it's in /usr/local/bin, so
/usr/local/bin/gun --target foot --usehollowpoints
what? oh goddammit:
chmod 755 /usr/local/bin/gun
are you root? poo poo, you need to be root to do that:
sudo chmod 755 /usr/local/bin/gun
What? It doesn't understand --target foot? what the hell?
man gun
gently caress
/usr/local/bin/gun -sn --usehollowpoints foot
Whaddaya mean, "can't shoot foot"? What th ... oh, poo poo
ln -s /dev/foot foot
chmod 755 /dev/foot
gently caress
sudo chmod 755 /dev/foot
/usr/local/bin/gun -sn --usehollowpoints foot
OK, FINALLY. But poo poo, that's pretty wordy, you should probably have that on your path
vi ~/.profile
what is this poo poo? you don't even have a ~/.vimrc, gently caress
vi ~/.vimrc

Fishstick
Jul 9, 2005

Does not require preheating

This is the only acceptable use of a floppy.

Fishstick
Jul 9, 2005

Does not require preheating

my stepdads beer posted:

The braindead coding of timg tags on these forums. There's nothing worse than when I'm happily reading something and suddenly the whole page jumps around because all of the image resizing happens right at the very end of a page load.

When people quote already thumnnailed images the timg tag fucks that up too. How hard would it be to preserve a link if the image already has one?

It also fucks up the last read thing that's been put in. It'll take you to your post, but then the images start loading/resizing and the page jumps all over.

Along the same lines, clicking on thumbnails for some images now opens 3 tabs. One with the thumbnail and then two with the full image?

Fishstick
Jul 9, 2005

Does not require preheating

Sniep posted:



motherboards got ground effects

*( I actually own the SLI version of this board- it was a gift so i'm not complaining )

At least it's passive red and not eyerape blue.

Fishstick
Jul 9, 2005

Does not require preheating

The only excuse for leds on motherboards is that gimmick Asus had a while ago with ultra bright white leds you could turn on to work inside your case.

Fishstick
Jul 9, 2005

Does not require preheating

brc64 posted:

Why would you be working inside your case with the power still on?


Some of us like to live dangerously in whatever pathetic way possible.

Fishstick
Jul 9, 2005

Does not require preheating

MrMoo posted:

I don't know how common it is, but if you boot without PS/2 mouse & keyboard plugged in on some desktops they don't work when latter plugged in without rebooting.

ERR: NO KEYBOARD FOUND, PRESS F1 TO CONTINUE


Regardless, PS/2 isn't supposed to be hotswappable so a reboot is required.

Fishstick
Jul 9, 2005

Does not require preheating

c0burn posted:

People using read/deletion confirmation on emails that really aren't that important. People using the !important flag on emails that really aren't that important. Ugh.

Read confirmations are the first thing I turn off with any mailaccount I create in thunderbird.
Especially on an IMAP mailbox. Move an email to a different folder? Dude gets sent a "deleted without reading" notification and calls me to yell at me.

Fishstick
Jul 9, 2005

Does not require preheating

Attached emails in thunderbird, as in, a complete message attached as an attachment to another mail. It seems impossible to recover the headers from them, even with ctrl+U and it makes it a goddamn pain to troubleshoot spam/blacklist issues. You open the original mail, and open the attachment, and you just get the original mail again! .

Fishstick
Jul 9, 2005

Does not require preheating

Zorilla posted:

Can't you just open the .eml file in a text editor and look at the header that way?

I can and I do, but why is thunderbird being such a dick about attached .eml's?

E: View headers only shows that of the email the .eml is attached to, same as ctrl+U (show source).

Fishstick fucked around with this message at Aug 1, 2008 around 23:13

Fishstick
Jul 9, 2005

Does not require preheating

Caged posted:

We rearranged a bunch of file servers a couple of weeks ago, sent multiple emails out and even had nice instructions telling the more members of staff how to disconnect and remap network drives. You still get people either a) angry that none of their drive mappings work any more and My Computer takes ages to appear, or b) opening tickets to get someone to reconnect the drive for them.

I think it's pure laziness rather than a lack of ability, some people go out of their way to know nothing about the machine they have to use every day.

We are currently migrating all of our Ensim webhosting machines to E-synergy controlled HP machines in a much better environment. Clients and resellers get a mail explaining they can test their website in the new environment through a preview url and should check whether everything works fine, if not let us know.

They receive this mail 3 weeks in advance, one week in advance, a day in advance, an hour before migration, and another mail after migration.

At least half of them still open tickets along the lines of "Y SITE NO WORK???!! DID U BROEK IT AGAIN?".

Fishstick
Jul 9, 2005

Does not require preheating

Midelne posted:

That's really not very HR-friendly for those of us who have to deal with touchy sexual harassment environments.

Is "dongle" okay?


I never get tired of that word. Dongle.

Fishstick
Jul 9, 2005

Does not require preheating

Smoke posted:

Also, mails telling me "it doesn't work" without including the steps taken to where it doesn't work, or the messages given that it doesn't work. I actually got a mail about a wireless password I sent that said "It doesn't work, I entered it twice."

I enjoy playing 20 Questions through tickets. REally. When I ask you "Do you get an error or are you unable to connect at all?" in frustration after 14 mails back and forth where you give me bullshit one-word answers, the correct answer is not "An error." .

Fishstick
Jul 9, 2005

Does not require preheating

Casao posted:

I love ticketing systems, because they give me documented proof that the reason I'm not doing anything is that the requester forgot half of the information necessary for the ticket and hasn't responded to emails in a week.

At least half the calls I get that start out with an indignant "I've been waiting for an answer for over a week!" turn out that they got a reply within the hour because their initial ticket was worthless and they never respond. Of course they never get these replies. Or the ticket ID.

Fishstick
Jul 9, 2005

Does not require preheating

IndustrialPope posted:

Norton did this once on my former neighbours computer, to them total internet security means "you are not allowed to go online or browse your local network".

Well it works, doesn't it?

Fishstick
Jul 9, 2005

Does not require preheating

Crowley posted:

Description: !!URGENT!! Network is down. !!URGENT!!

Solution: User had disabled wireless network on his laptop by pressing the hardware button on the machine.

Every single time.

General rule of thumb is for every instance of "URGENT" and "!!", subtract priority by one. At least in end user support.

Fishstick
Jul 9, 2005

Does not require preheating

Elected by Dogs posted:

http://bestpractical.com/rt/

We use this. It's fast, does what it's supposed to do, and easy to customize.

Fishstick
Jul 9, 2005

Does not require preheating

KomradeVirtunov posted:

My end user pain can be described with a simple phrase: Hotels whose guest internet blocks VPN.

http://sourceforge.net/projects/sslexplorer/

Fishstick
Jul 9, 2005

Does not require preheating

I hate. Hate. Hate. installers that aren't really installers, but just a 40kb executable that downloads the actual installer. Why do this? Just let me grab the drat installer itself already.

Fishstick
Jul 9, 2005

Does not require preheating

Rock Tumbler posted:

My Acer laptop has a Bluetooth hardware switch on the outside of the case, but no Bluetooth.

My Acer laptop has a slot for a 3g card, and no wiring for it inside the actual slot!

Fishstick
Jul 9, 2005

Does not require preheating

Jerk McJerkface posted:

I would do it through our domain, but I don't think you can enforce a Windows domain GPO on a Mac.

My favourite unix prank is still putting an incremental sleep in someone's .bashrc . Every time they log in it takes previous sleepduration + 1 second more to get a shell. Months of fun.

Fishstick
Jul 9, 2005

Does not require preheating

potato of destiny posted:

How much you wanna bet they had some kind of cumbersome "no updates ever unless they're approved by the red tape committee because we did an update to something 15 years ago and everything broke" policy?


(Or for that matter, an "Updates? Wha?" policy.)

We sell Antivirus/antispam/firewall/web proxy appliances to small towns and city administrations and other civil services, as well as SMB's. I log into them remotely for support. At least half of them, the first thing they do is open up the firewall completely, rather than see what ports they require.

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Fishstick
Jul 9, 2005

Does not require preheating

Zhentar posted:

If only there were some secure alternative.

Fixed the link for you.

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