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AutoArgus posted:You get free corporate email from us for two years through some amazing fluke of an account somehow never getting deactivated, and then when someone finally notices you throw an email to the -wrong goddamned person- (who then asked us to fix this persons email) asking what gives? 
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| # ? Sep 2, 2009 19:22 |
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| # ? May 26, 2013 01:38 |
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AutoArgus posted:You get free corporate email from us for two years through some amazing fluke of an account somehow never getting deactivated, and then when someone finally notices you throw an email to the -wrong goddamned person- (who then asked us to fix this persons email) asking what gives? Reply with an invoice for 2 years of email service.
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| # ? Sep 2, 2009 19:29 |
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So he was getting all domain wide informational emails all this time? Give him a mailbox again, make the storage limit to be 800 bytes.
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| # ? Sep 2, 2009 19:33 |
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Drighton posted:Nope. But I think I've isolated the problem. The file works fine in Excel safemode, when I open the linked file and tell the stupid accounting add-in not to connect to the database and then open the speadsheet it works fine. I also do not have this add-in installed on my computer.
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| # ? Sep 2, 2009 19:33 |
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brc64 posted:Reactivate his account and set up an autoresponder. Get creative with the message. Something about the Adam Walsh Child Protection and Safety Act as a signature?
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| # ? Sep 2, 2009 19:37 |
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quote:adding flex dollars was working fine, we went in to make it more efficient, now it doesnt work of course no one can remember how it was set up before, and the user left for the day immediately after submitting the ticket so it's still broken.
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| # ? Sep 2, 2009 22:07 |
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Lord Commissar posted:since we're talking about printer hate in here (again)...HP...gently caress you, HP. Laserjet P2015dn. Bought several of these things for clients when they were a current product, only to find out that there is a bug in the firmware that causes the printers to spontaneously lose its IP configuration. Fortunately, HP has a patch. Unfortunately, only printers whose serial numbers start with one of a select few strings of digits can actually be flashed. Guess which we had. Seriously, why would you release several versions of the same printer, and have the only some of the be flash-able?
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| # ? Sep 2, 2009 23:40 |
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afflictionwisp posted:Laserjet P2015dn. Bought several of these things for clients when they were a current product, only to find out that there is a bug in the firmware that causes the printers to spontaneously lose its IP configuration. Fortunately, HP has a patch. Unfortunately, only printers whose serial numbers start with one of a select few strings of digits can actually be flashed. Guess which we had. Seriously, why would you release several versions of the same printer, and have the only some of the be flash-able? Because they are HP and are riding on the coat-tails of having a good name brand. Why bother fixing anything when people will buy anything they stamp their name onto because everyone remembers the awesome HP from years ago. We have a 5si that has run close to a million pages through it, and has only had basic maintenance done on it. I doubt most of our current printers will do 50,000 pages before exploding.
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| # ? Sep 3, 2009 06:31 |
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Griz posted:of course no one can remember how it was set up before, and the user left for the day immediately after submitting the ticket so it's still broken. This ticket can be interpreted to be a simple statement of fact, rather than a reporting of an issue. Perhaps not being able to add "flex dollars" is, in fact, far more efficient than the old way, which allowed such things.
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| # ? Sep 3, 2009 07:30 |
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brc64 posted:I don't know a lot about induction, but I wonder if the technology could be adapted for wireless mice. Just have a mouse pad charger (plugged into the wall or even a USB port), so as long as the mouse is touching the pad it's getting charged. gently caress, I'd buy one. Easy enought to make your own: http://www.afrotechmods.com/cheap/a...d/arnoldpad.htm
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| # ? Sep 3, 2009 08:44 |
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Naxr posted:Easy enought to make your own: http://www.afrotechmods.com/cheap/a...d/arnoldpad.htm
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| # ? Sep 3, 2009 13:35 |
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afflictionwisp posted:Laserjet P2015dn. Bought several of these things for clients when they were a current product, only to find out that there is a bug in the firmware that causes the printers to spontaneously lose its IP configuration. Fortunately, HP has a patch. Unfortunately, only printers whose serial numbers start with one of a select few strings of digits can actually be flashed. Guess which we had. Seriously, why would you release several versions of the same printer, and have the only some of the be flash-able? Oh gently caress, gently caress YOU. One of my biggest, newest, loudest, most important customers was sold 40 odd of these fuckers by our sales team. Not their fault really, on paper they fitted the bill. Don't feel too bad - we patched a load (Actually, we changed the [something] board) and they did even stranger things. And then they'd ping, but not do anything else. At the worst stage, each printer was requiring 2 or 3 hard reboots a day. In the end, we decided just to buy them a set of Brothers. They've worked a treat, but sadly the original lot were purchased through a big 3rd party finance agreement. So all of these HP's are in storage, I swear they laugh when I walk past them. Oddly enough, my next task this afternoon is to go and retrieve a couple to be used locally. I can't even begin to describe the pain they caused.
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| # ? Sep 3, 2009 13:46 |
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brc64 posted:I don't know a lot about induction, but I wonder if the technology could be adapted for wireless mice. Just have a mouse pad charger (plugged into the wall or even a USB port), so as long as the mouse is touching the pad it's getting charged. gently caress, I'd buy one. Most Wacom tablets come with a mouse that's wireless and doesn't have batteries. They're on the smallish side, but they work quite well actually.
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| # ? Sep 3, 2009 14:16 |
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PirateDentist posted:Most Wacom tablets come with a mouse that's wireless and doesn't have batteries. They're on the smallish side, but they work quite well actually. Those ONLY work on the sensor area of the Wacom tablet, using the same technology as the pen. They aren't magic and they don't use wireless power.
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| # ? Sep 3, 2009 14:35 |
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hermand posted:In the end, we decided just to buy them a set of Brothers. They've worked a treat, but sadly the original lot were purchased through a big 3rd party finance agreement. So all of these HP's are in storage, I swear they laugh when I walk past them. I keep recommending that we change over to Brother as our HP printers require more and more (outsourced) maintenance and have an ever-more-predictable cascade of hardware and other failures. No one listens, so I think I'm going to give up on making that recommendation and just watch money fly out the window because they think it's a better idea to take purchasing advice from the guy who makes money every time he comes out to repair something.
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| # ? Sep 3, 2009 14:42 |
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coyo7e posted:Possibly the link to the database was a relative path rather than an explicit one, since you started off by saying you'd moved the excel files, iirc? I magically copied the files instead of moving them, allowing me to visit the original. It was doing the same thing. I thought it was the add-on but after using ProcMon (thank you Crowley) I noticed that Excel was simply reading data from the linked file - it's updating the entire file for 22 minutes, compared to my computer which only takes a second. It was brought to my attention, though, that every computer I've tried this on, except mine, has both Excel 2003 and 2007 installed (one of the big accounting guys was convinced this was necessary for the third party add-in. He was more likely using it as an excuse to avoid 2007 - everyone here is afraid of it.) Drighton fucked around with this message at Sep 3, 2009 around 15:44 |
| # ? Sep 3, 2009 15:36 |
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Midelne posted:I keep recommending that we change over to Brother as our HP printers require more and more (outsourced) maintenance and have an ever-more-predictable cascade of hardware and other failures. No one listens, so I think I'm going to give up on making that recommendation and just watch money fly out the window because they think it's a better idea to take purchasing advice from the guy who makes money every time he comes out to repair something. WHQL certified PCL Driver (Recommended) Size: 0.98 MB  I think the smallest HP "driver only" download I've seen weighed in at over 5 MB
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| # ? Sep 3, 2009 15:51 |
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Drighton posted:It was brought to my attention, though, that every computer I've tried this on, except mine, has both Excel 2003 and 2007 installed (one of the big accounting guys was convinced this was necessary for the third party add-in. He was more likely using it as an excuse to avoid 2007 - everyone here is afraid of it.)
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| # ? Sep 3, 2009 16:18 |
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brc64 posted:I never really had much experience with Brother, but needed to install one that a client purchased on their server. After quietly grumbling about having to support somebody else's hardware, I went to the website to see if I could find a drive. I don't remember what the printer was off-hand, but a quick search shows that it was probably something similar to the HL-2170W. I put in the model number, OS, language... You want to see something amazing, go to the Brother website and find the biggest all-in-one machine you can, then see how big the largest driver package with all possible utilities is. Go ahead, go look. Now, consider the following:
And it does it all in a driver the size of HP's smallest generic offering, with widely customizable scan settings and easy-to-use software.
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| # ? Sep 3, 2009 16:34 |
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The other amazing thing is the Brother PCL5e Generic driver. Yes, one driver that works with every Brother PCL printer, and it works perfectly.
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| # ? Sep 3, 2009 16:37 |
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Dyscrasia posted:The other amazing thing is the Brother PCL5e Generic driver. I still install the buildint HP 4000 PCL5e driver on any HP printer I've seen and it tends to work , and its usually built into windows. It beats having to carry around a USB drive to install new printer drivers when a printer craps out. Still isn't as good as Brother in that regard though.
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| # ? Sep 3, 2009 16:51 |
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CitizenKain posted:I still install the buildint HP 4000 PCL5e driver on any HP printer I've seen and it tends to work , and its usually built into windows. It beats having to carry around a USB drive to install new printer drivers when a printer craps out. Still isn't as good as Brother in that regard though. You tend to get issues with advanced features like duplex printing, mopiers, and extra trays/paper sizes. You're better off with the HP universal driver if you are in any manner of business environment.
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| # ? Sep 3, 2009 16:56 |
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CitizenKain posted:Because they are HP and are riding on the coat-tails of having a good name brand. Why bother fixing anything when people will buy anything they stamp their name onto because everyone remembers the awesome HP from years ago. I swear everything HP has made since the 4250/4350 has been pure poo poo. We still have a bunch of old rear end HP4's that are just bulletproof.
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| # ? Sep 3, 2009 17:35 |
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Farking Bastage posted:I swear everything HP has made since the 4250/4350 has been pure poo poo. We still have a bunch of old rear end HP4's that are just bulletproof. I can agree with this as all our old HP 2200s are invincible, while all our new units paper-jam, leak toner or simply fail to communicate at the drop of a loving hat.
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| # ? Sep 3, 2009 18:01 |
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Except the P3005n who just keeps on trucking.. but I suspect that it's just a 4 in disguise.
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| # ? Sep 3, 2009 18:04 |
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The trick with HP is to identify 2 or 3 standard printers, and simply disallow anything else. It helps if you work in an "IT uber alles" type of environment.
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| # ? Sep 3, 2009 21:09 |
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Thank you for having lovely weak passwords customer... # du -sh /var/spool/postfix/deferred/ 3.5G /var/spool/postfix/deferred/
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| # ? Sep 3, 2009 21:33 |
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Couple of weeks back we got a load of HP Color LaserJet 5550's. For some reason it causes the spooler service to crash on random PCs, which is fun
Starbucks fucked around with this message at Sep 3, 2009 around 21:51 |
| # ? Sep 3, 2009 21:47 |
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Starbucks posted:Couple of weeks back we go a load of HP Color LaserJet 5550's. For some reason it causes the spooler service to crash on random PCs, which is fun For some reason, spooler keeps crashing on our print server. The only solution we've found is to just keep starting it until it doesn't crash. Yup, I love printers.
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| # ? Sep 3, 2009 21:52 |
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Casao posted:For some reason, spooler keeps crashing on our print server. The only solution we've found is to just keep starting it until it doesn't crash. There was a fix for HP drivers that crashed the spooler that involved setting an exclusion in DEP. I can't recall which app had to be set specifically, sorry.
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| # ? Sep 3, 2009 22:03 |
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For people with the "HP is a loving horrible print-spooler crasher" people, on lovely drivers that have a host-based PCL, there is a bug in a lot of them that causes the driver to crash and take the spooler with it on things like PDF files that can't be stopped. Welcome to Hewlett-Packard.
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| # ? Sep 3, 2009 22:05 |
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If it makes HP users feel better, I've found I can actually crash a Xerox printer (needs a hard reset after) by using the wrong drivers from CUPS. Fine, it's unexpected input but that should be handled.
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| # ? Sep 3, 2009 22:16 |
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TokenBrit posted:If it makes HP users feel better, I've found I can actually crash a Xerox printer (needs a hard reset after) by using the wrong drivers from CUPS. Fine, it's unexpected input but that should be handled. One of our Canon copiers was notorious for getting the wrong drivers installed on systems back before we were using a print server. The newest driver package didn't have a driver for that specific model number, but it did have one for the V1 variant of the unit. If that driver was used, hundreds upon hundreds of pages of worthless garbage would come spewing out of the copier until someone caught it and did a hard reset.
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| # ? Sep 3, 2009 22:28 |
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Richard Noggin posted:There was a fix for HP drivers that crashed the spooler that involved setting an exclusion in DEP. I can't recall which app had to be set specifically, sorry. Every time the fix for a problem is to create a security hole, an angel gets its wings. HP should spin off its wing business.
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| # ? Sep 3, 2009 22:32 |
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TokenBrit posted:If it makes HP users feel better, I've found I can actually crash a Xerox printer (needs a hard reset after) by using the wrong drivers from CUPS. Fine, it's unexpected input but that should be handled. When we swapped some of our HP's out for Ricoh MP's someone forgot to update the PCL driver on the print server for one of them and a user spit 3 reams of garbage through it before they realized what was going on
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| # ? Sep 3, 2009 22:35 |
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BangersInMyKnickers posted:If that driver was used, hundreds upon hundreds of pages of worthless garbage would come spewing out of the copier until someone caught it and did a hard reset. If I use a Postscript driver for my LaserJet 4 rather than the PCL driver I should be using this happens. It used to be a problem on OS X 10.4 and still is on some Linux distros, as some of them don't bother to specify whether the driver is in fact PCL or Postscript. That's always fun, select the driver, hit print, and be ready on the power switch until I find the right one.
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| # ? Sep 3, 2009 23:07 |
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xarph posted:Every time the fix for a problem is to create a security hole, an angel gets its wings. Downloading HP Antivirus 2010 (1200MB)ETA 3 hours
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| # ? Sep 3, 2009 23:28 |
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TokenBrit posted:If it makes HP users feel better, I've found I can actually crash a Xerox printer (needs a hard reset after) by using the wrong drivers from CUPS. Fine, it's unexpected input but that should be handled. Yeah, I found that OpenNMS would crash our Xerox WorkCentre after a few days of testing to see if it was up. I eventually got Xerox to replace the entire machine, then the new one did the same thing. Then I figured it out.
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| # ? Sep 4, 2009 01:16 |
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Start of a new school year, many new computers and freshly-imaged computers. "Help, I don't have Outlook on my computer!" "Click on the Start Menu." "Oh, there it is! Can you tell me how to move it over to the desktop?" Half our userbase. Oh, some of those people figure out on their own that it's located in the Start Menu - but they still call and ask how to put it on the desktop. I'm sure there's some psychological or UI/usability reason behind it which probably makes it not weird at all, but it still seems goofy to me how insistent they are that the Outlook shortcut stays on the Desktop.
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| # ? Sep 4, 2009 20:55 |
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| # ? May 26, 2013 01:38 |
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Rule 1 of builds for idiots: everything on the Desktop. Everything.
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| # ? Sep 4, 2009 20:59 |
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