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Negromancer
Nov 26, 2003
<3mini-moni+animu^_^



minivanmegafun posted:

Since I'm the only user for our OTRS system (it's still in testing, doesn't send mail, and we're too small to really need it), I have "PEBKAC" as a possible resolution.



ogod not a ticket, but I hate otrs with a loving passion. We have a client/customer who uses it and we have it "integrated" with our ticketing system, RT. It may just be the way thats somethings setup, but it starts mail loops atleast once a month, which then pretty much kills our ticketing system if you try and open the ticket cause its got so many responses. Nothing like getting ~500 ticket responses in about 10 minutes.

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Accipiter
Jan 24, 2004

SINATRA.


Ensign Expendable posted:

Is it even possible to delete My Documents? I thought Windows needed it, even if the folder is empty.

Yep. But if you delete it from the desktop, Windows says "HAY NO DON'T DO THAT IT'S A SYSTEM FILE NO but ok if you want to remove it from the desktop that's cool", and off you go.

Balzac Jones
Dec 26, 2008


Accipiter posted:

If I ever create a ticketing system, I'm going to include an "Unintelligible" closed ticket resolution option.

Ours has a "Whenever" option -- not quite the same thing, but still occasionally satisfying.

Serfer
Mar 10, 2003

...I like the way they think

Phuzion posted:

Recuva is another option.

That's exactly what I recommended.

coyo7e
Aug 23, 2007



Accipiter posted:

Yep. But if you delete it from the desktop, Windows says "HAY NO DON'T DO THAT IT'S A SYSTEM FILE NO but ok if you want to remove it from the desktop that's cool", and off you go.
I'm reasonably certain that My Documents won't appear on your desktop by default. You've got to manually add it through desktop properties, iirc.

delpheye
Jun 18, 2004

I'm gonna fuck me a moon man!

Classic mode displays it by default.

Midelne
Jun 19, 2002

I shouldn't trust the phones. They're full of gas.

delpheye posted:

Classic mode displays it by default.

Classic mode also shows your lack of aesthetic taste by default.

Accipiter
Jan 24, 2004

SINATRA.


Midelne posted:

Classic mode also shows your lack of aesthetic taste by default.

Classic mode is much better (and faster) than XP's default style.

EVGA Longoria
Dec 25, 2005

Let's go exploring!


Midelne posted:

Classic mode also shows your lack of aesthetic taste by default.

Don't forget hatred of all user interface progress and fear of new things.

Spermy Smurf
Jul 2, 2004
Viva la Malarky




Casao posted:

Don't forget hatred of all user interface progress and fear of new things.

STOP CHANGING THE WAY I SWIPE MY GOD drat DEBIT CARD!!!

Hatred of new things... God that ticks me off. "Please swipe card." Wait, no, you were supposed to select debit or credit. Okay, NOW you can swipe the card. Now pick credit or debit again.

Who the gently caress invented that redundant and retarded system? Dont say "Swipe card now" if I have to press a button first, assholes.

Interface progress my rear end. I'll take my classic mode and you can shove it.

EVGA Longoria
Dec 25, 2005

Let's go exploring!


Spermy Smurf posted:

STOP CHANGING THE WAY I SWIPE MY GOD drat DEBIT CARD!!!

Hatred of new things... God that ticks me off. "Please swipe card." Wait, no, you were supposed to select debit or credit. Okay, NOW you can swipe the card. Now pick credit or debit again.

Who the gently caress invented that redundant and retarded system? Dont say "Swipe card now" if I have to press a button first, assholes.

Interface progress my rear end. I'll take my classic mode and you can shove it.



Your credit card swiping system SUCKS. I'd be cranky too if I had to put up with that every day.

Spermy Smurf
Jul 2, 2004
Viva la Malarky




Casao posted:



Your credit card swiping system SUCKS. I'd be cranky too if I had to put up with that every day.

It's not mine... It's gas stations, mini marts, grocery stores... They all change them from the "swipe, enter pin, hit OK one time only" to the "hit a button, swipe, hit a button, enter pin, hit ok, hit ok, press no to cash back, hit ok"

Interface progress is crap and you know it.

delpheye
Jun 18, 2004

I'm gonna fuck me a moon man!

Casao posted:

Don't forget hatred of all user interface progress and fear of new things.

or it's a vm, and who wants to dole out resources for pretty poo poo in a vm? I run Fedora and my desktop is wonderfully fancy.

Suniikaa
Jul 4, 2004

Johnny Walker Wisdom

I like how on all debit machines if you accidentally pick the wrong account, you cant hit correct to fix it, you have to cancel the whole thing and start over. Really makes you look like a retard.

EVGA Longoria
Dec 25, 2005

Let's go exploring!


Spermy Smurf posted:

It's not mine... It's gas stations, mini marts, grocery stores... They all change them from the "swipe, enter pin, hit OK one time only" to the "hit a button, swipe, hit a button, enter pin, hit ok, hit ok, press no to cash back, hit ok"

Interface progress is crap and you know it.

Run it as credit, no pin, no cash back. Swipe, credit, sign.

Spermy Smurf
Jul 2, 2004
Viva la Malarky




Casao posted:

Run it as credit, no pin, no cash back. Swipe, credit, sign.

But that doesnt work. You have to pick credit, swipe, (sometimes pick credit a 2nd time) confirm the amount, sign, hit OK....

Accipiter
Jan 24, 2004

SINATRA.


Casao posted:

Don't forget hatred of all user interface progress and fear of new things.



All recent Windows interfaces have all been a rehash of the Windows 95/98 UI. Windows 7 is a further step away than Vista was, but mostly only around the start menu and taskbar - both of which still exist, but in a slightly different form.

The biggest UI jump Microsoft took was from 3.1 to 95. Everything else has been more of the same.

98: Menus slide out now instead of just popping open! Also we've completely intertwined Internet Explorer with Windows Explorer making them a single entity, so now you can hyperlink the poo poo out of your Windows 95 desktop, icons, and Explorer windows. Explorer windows now have a sidebar with some info about whatever you've selected.

2000: Okay, we ditched the menu sliding and replaced it with menu fading. Tooltips do this too now!

XP: We've doubled the size of the start button and colored it green, and we made our window borders gaudy and huge. The close button is red now too. We've also pulled some of the menu options into the Windows 98 Explorer sidebar and hyperlinked them, and added a second column to the start menu. The system tray now collapses, becoming either more or less annoying depending on your point of view. Also icon groups and taskbar button app stacking.

Vista: The close button is red and now lights up when you roll over it, and the start button doesn't say "Start" anymore and is round. We stuck a search bar in the start menu too. We also took Windows 2000's menu fading and applied it to every single window in the OS along with transparency. Some things are also shiny. User interface consistency from one window to the next may or may not be consistent, and if it's not consistent it can likely be entirely nonsensical. (IE8, Explorer, anything with a menubar, etc.)

Win7: Vista, dunked into the Caribbean on a sunny day. Text removed from taskbar buttons, app thumbnail rollovers added.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

To be fair I think most people (myself included) who disliked the XP visual style did so because:
- It took up a large amount of unnecessary space compared to win2k/classic/whatever.
- It looked like a my first computer.

Both of these things were fixed with Aero.

brc64
Mar 21, 2008

I wear my sunglasses at night.

Spermy Smurf posted:

It's not mine... It's gas stations
"Would you like a receipt for this transaction?"
No.
"Printing receipt..."

This happened to me at a gas station once. True story.

brc64
Mar 21, 2008

I wear my sunglasses at night.

rolleyes posted:

To be fair I think most people (myself included) who disliked the XP visual style did so because:
- It took up a large amount of unnecessary space compared to win2k/classic/whatever.
- It looked like a my first computer.

Both of these things were fixed with Aero.
gently caress Luna, but there were a number of pretty great 3rd party themes available if you patched your system to allow them. I'd pick classic in XP over Luna any day. I've felt no need to mess with the themes of Vista or 7, though.

EVGA Longoria
Dec 25, 2005

Let's go exploring!


brc64 posted:

"Would you like a receipt for this transaction?"
No.
"Printing receipt..."

This happened to me at a gas station once. True story.

"Would you like a receipt for this transaction?"
Yes.
"Please go inside for your receipt..."

This is worse.

Spermy Smurf posted:

But that doesnt work. You have to pick credit, swipe, (sometimes pick credit a 2nd time) confirm the amount, sign, hit OK....

I've never had it fail for me v:)v I think it's just a matter of which system they're using.

Accipiter posted:



XP and Vista styled start menu organization are significantly better than the "Classic" style start menu from Windows 2k and earlier, which I believe is what "classic mode" was referring to (though I could be mistaken, in which case, my apologies if it's not). The Control Panel layout was also a lot more intuitive, though I admit I changed back to Classic style in XP out of familiarity, once Vista/7 came with the working search bar, I stuck with the new groups.

And I use Lunafied Watercolors on my XP here myself, since it generally looks much classier.

coyo7e
Aug 23, 2007



rolleyes posted:

To be fair I think most people (myself included) who disliked the XP visual style did so because:
- It took up a large amount of unnecessary space compared to win2k/classic/whatever.
- It looked like a my first computer.

Both of these things were fixed with Aero.
Precisely the same reason I'll turn off every single piece of UI flash in Vista as soon as I turn the machine on. I don't want a goddamned Lite Brite, I want a workstation.

Spermy Smurf
Jul 2, 2004
Viva la Malarky




Casao posted:

I've never had it fail for me v:)v I think it's just a matter of which system they're using.

Aaaaand we come full circle to my point. Just because it's the latest and greatest system available (or look and feel of an operating system) it doesnt mean it is the best. People have been using the Classic look easily for 10 years, and now it's all changed.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Oh, if we're talking about start menus then yes I did (and still do, at work) use the 'new' start menu in XP, but with the classic visual style. Yes it looks ugly, but like you say it's more useful.

coyo7e posted:

Now this I don't get. Aero doesn't waste space like Luna did, and if you disable it you also lose all the benefits of compositing so go back to spiking your processor up to 100% whenever you drag a window. Also, on the laptop side of things, unless it's got a really terrible graphics card Aero can actually save you battery power.

rolleyes fucked around with this message at Sep 16, 2009 around 19:49

angelfoodcakez
Mar 22, 2003
crank dat robocop

Casao posted:

"Would you like a receipt for this transaction?"
Yes.
"Please go inside for your receipt..."

This is worse.
Might as well say

"Would you like a receipt for this transaction?"
Yes.
"That's nice"

Accipiter
Jan 24, 2004

SINATRA.


Casao posted:

XP and Vista styled start menu organization are significantly better than the "Classic" style start menu from Windows 2k and earlier, which I believe is what "classic mode" was referring to (though I could be mistaken, in which case, my apologies if it's not).

I'm solely referring to system appearance, not menu organization.

I typically revert to the single column start menu when using the classic style anyway though, because Microsoft designed the UI around the theme rather than the right way of designing the theme around the UI, so the two-column start menu looks like total dogshit in classic.

The addition of the search bar in Vista gives the two-column start menu FAR more merit, but I don't use Windows enough for it to matter (stuck with XP at work), and I don't use Vista at all. So I stick with the single-column start menu. (Which was, incidentally, completely removed in Win7.)

Caged
May 21, 2004


quote:

Chat about credit card terminals
Worse than that are the lovely cashpoints that let you put your card in, let you enter your PIN, pick how much cash you want, and then tell you that they're out of cash/broken.

I want to murder whoever designed that system to not loving check if the thing has cash as the #1 item on their list.

EVGA Longoria
Dec 25, 2005

Let's go exploring!


Spermy Smurf posted:

Aaaaand we come full circle to my point. Just because it's the latest and greatest system available (or look and feel of an operating system) it doesnt mean it is the best. People have been using the Classic look easily for 10 years, and now it's all changed.

Except Xp/Vista/7's start menus and control panels improved usability, adding random new buttons to it.

Yaos
Feb 22, 2003

She is a cat of significant gravy.

There is a gas station around here with the button pad below the screen and the options point to the right side of the screen. Good job guys!

Here is today's ticket:

quote:

my computer is wantng to do files on viruses!

Midelne
Jun 19, 2002

I shouldn't trust the phones. They're full of gas.

Yaos posted:

There is a gas station around here with the button pad below the screen and the options point to the right side of the screen. Good job guys!

There's a small chain near where I live that deals in discounted groceries. Most things aren't taken out of the packing boxes, just left in the boxes with the fronts taken off; it's just that kind of place.

Sometimes I remember the vodka but forget the orange juice, and they're the closest place with it. Every time, the debit dialogue gets a smile as it points at the wrong key to confirm the transaction.

Nice work all around.

Thomamelas
Mar 11, 2009


I got sent a ticket with a question about security and wireless networks. I have the standard boilerplate response that anyone here would give. This is the replies I got via e-mail:

quote:

Hi, Tom-

Thanks for responding so quickly!

I believe that NATIONAL BANKS and SOCIAL SECURITY are hardwired.
As far as Mass Transit-the Metro has a system called "Smart Drive" and may work on a beacon system.

I have witnessed high tech gangs IN THE PROCESS of using a computer (USB port possibly?) with a handheld radio scanner and sometimes what appears to be a "SIDEBAND PHONE" to adjust the impedence or direction of the frequency stream.

This is all HAM RADIO jargon. I caught several of these guys many times using a "YAGI directional antenna with a UHF-VHF frequency to count RFID tags on $20 bills and frequency ID numbers from debit card transactions.

My father was an expert witness in 3rd world technology, and I have been working behind the scenes with a Gang Unit, Intel, and a couple of police chiefs.

I am not familiar with the abbreviations you used, however I am reading the video surveillance bible (tutorial) to find an answer to this problem.

The two immediate solutions I have come up with is with the city planning dept. and limiting parking near the bank ATMs and put security outside at the bank atms and where transport vehicles park.

But, what I am talking about is some type of upper or side band filter made for ham radio accessories to keep out other ham backfeed or emmissions for clarity of signal.

The information I have suggests taking up the slack in ALL electrical wire and phone wire appliances...curling the wire or looping it several times is difficult to breakthrough AT US VOLTAGE LEVELS...it may be that EUROPEAN POLICE SCANNERS are being used.

Pls be patient with my lack of knowledge. Your input would be quite valuable, Tom.

The fort worth and houston police have already had these guys mess up their phones trying to imlpement DECODERS for the purpose of hacking into complainant's phone systems and eventually their homes (from the ATM)...

I sent no reply but got this one a few moments later:

quote:

Tom-after witnessing the first event of this happening, I spoke to a policeman with military knowledge, and we both agreed that they were "cloning the signal" (one cancels out the other.) I have watched these guys clone security alarms and disable them.

There is also a part of a computer that is cloned...for hacking with Packet Radio (Ham).

The use of microwave transreceivers in phony delivery trucks-FED EX @ the moment...two vehicles can converge on a block around a facility and flip on their microwave equipment at the same time and shut down the power temporarily to HACK into the security cams ON THE SAME CARRIER CURRENT CIRCUIT as the debit card terminal...

I was working behind the scenes on the 11 people endited for the largest debit card information hiest in history. That was only a small fraction of the nationwide RING consisting of HIGH TECH GANGS and organized crime from NYC and Germany.

Add on Asian gangs and the Russian Mafia...and you have THE NEW WORLD ORDER, who are calling themselves the Illuminati.

If we could separate our secuirty systems from the phones and debit terminals and reposition the dome cameras away from being directly over the terminal...would that work?

I have the article from Cellular Magazine about the inventor of the debit card reader who just INVENTED the magnetic card stripe DECODER that is stirring up all this controversy.

Your input is critical...with much appreciation...

Midelne
Jun 19, 2002

I shouldn't trust the phones. They're full of gas.

Thomamelas posted:

I got sent a ticket with a question about security and wireless networks. I have the standard boilerplate response that anyone here would give. This is the replies I got via e-mail:


I sent no reply but got this one a few moments later:

edit: We have a user who is absolutely dead serious convinced that the military is hacking into his girlfriend's cellphone, causing her to lose her contacts every couple weeks. I suggested getting a new phone, but he said that wouldn't stop the military.

Only registered members can see post attachments!

nullandvoid
Mar 7, 2006

Dog Sex is Hawt!


Crazy person posted:

I caught several of these guys many times using a "YAGI directional antenna with a UHF-VHF frequency to count RFID tags on $20 bills and frequency ID numbers from debit card transactions.

For those that don't know, a yagi antenna is directional, not omnidirectional. So the premise of scanning multiple areas at one point in time with one is kinda silly.

Then I consider the entire email and realize that I was trolled by this crazy person.

meltie
Nov 9, 2003

Not a sodding fridge.

Thomamelas posted:

I got sent a ticket with a question about security and wireless networks. I have the standard boilerplate response that anyone here would give. This is the replies I got via e-mail:


I sent no reply but got this one a few moments later:

Get this person to a hospital.

CitizenKain
May 27, 2001

That was Gary Cooper, asshole.


meltie posted:

Get this person to a hospital.

That's exactly the kind of thing an Illuminati member would say.

stubblyhead
Sep 13, 2007

That is treason, Johnny!

Midelne posted:

There's a small chain near where I live that deals in discounted groceries. Most things aren't taken out of the packing boxes, just left in the boxes with the fronts taken off; it's just that kind of place.

Sometimes I remember the vodka but forget the orange juice, and they're the closest place with it. Every time, the debit dialogue gets a smile as it points at the wrong key to confirm the transaction.

Nice work all around.

Grocery Outlet or Winco?

I was at my local grossout just the other day and had to swipe multiple times for no apparent reason. They also ask to see your ID which they're technically not allowed to do, but that's a matter for a different thread.

Griz
May 21, 2001



nullandvoid posted:

For those that don't know, a yagi antenna is directional, not omnidirectional. So the premise of scanning multiple areas at one point in time with one is kinda silly.

also, American money doesn't have RFID tags.

Beary Mancrush
Jun 9, 2002


Boring damned people. All over the earth. Propagating more boring damned people. What a horror show. The earth swarmed with them.

Thomamelas posted:

I got sent a ticket with a question about security and wireless networks. I have the standard boilerplate response that anyone here would give. This is the replies I got via e-mail:


I sent no reply but got this one a few moments later:

Do you have a coworker who likes to mess with you? This sounds like someone trying to write a email that sounds like a crazy person.

Ensign Expendable
Nov 11, 2008

Родина слышит


Griz posted:

also, American money doesn't have RFID tags.
That's what they want you to think

Can RFID tage bend though? If they are implemented cheaply enough, that would probably end counterfeiting.

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sfwarlock
Aug 11, 2007


rolleyes posted:

To be fair I think most people (myself included) who disliked the XP visual style did so because:
- It took up a large amount of unnecessary space compared to win2k/classic/whatever.
- It looked like a my first computer.

Both of these things were fixed with Aero.

Space you can argue with, but I'm behind you all the way on the second. Bright blue window frames with a bright red [X] button and a bright green start button? What blind monkey came up with that poo poo? (The silver theme is not much better.) ((Don't even get me started on the puke-colored olive theme.))

Aero is a little better, even if it's essentially useless to make titlebars partially transparent. It's more evidence for my theory that the people with actual decision-making power at Microsoft see the OS as a product that has to be flashy to sell, not a tool that has to be useful to survive.

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