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minivanmegafun posted:Since I'm the only user for our OTRS system (it's still in testing, doesn't send mail, and we're too small to really need it), I have "PEBKAC" as a possible resolution. ogod not a ticket, but I hate otrs with a loving passion. We have a client/customer who uses it and we have it "integrated" with our ticketing system, RT. It may just be the way thats somethings setup, but it starts mail loops atleast once a month, which then pretty much kills our ticketing system if you try and open the ticket cause its got so many responses. Nothing like getting ~500 ticket responses in about 10 minutes.
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| # ? Sep 15, 2009 22:50 |
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| # ? May 22, 2013 14:52 |
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Ensign Expendable posted:Is it even possible to delete My Documents? I thought Windows needed it, even if the folder is empty. Yep. But if you delete it from the desktop, Windows says "HAY NO DON'T DO THAT IT'S A SYSTEM FILE NO but ok if you want to remove it from the desktop that's cool", and off you go.
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| # ? Sep 16, 2009 01:59 |
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Accipiter posted:If I ever create a ticketing system, I'm going to include an "Unintelligible" closed ticket resolution option. Ours has a "Whenever" option -- not quite the same thing, but still occasionally satisfying.
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| # ? Sep 16, 2009 05:17 |
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Phuzion posted:Recuva is another option. That's exactly what I recommended.
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| # ? Sep 16, 2009 05:36 |
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Accipiter posted:Yep. But if you delete it from the desktop, Windows says "HAY NO DON'T DO THAT IT'S A SYSTEM FILE NO but ok if you want to remove it from the desktop that's cool", and off you go.
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| # ? Sep 16, 2009 18:09 |
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Classic mode displays it by default.
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| # ? Sep 16, 2009 18:15 |
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delpheye posted:Classic mode displays it by default. Classic mode also shows your lack of aesthetic taste by default.
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| # ? Sep 16, 2009 19:01 |
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Midelne posted:Classic mode also shows your lack of aesthetic taste by default. Classic mode is much better (and faster) than XP's default style.
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| # ? Sep 16, 2009 19:11 |
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Midelne posted:Classic mode also shows your lack of aesthetic taste by default. Don't forget hatred of all user interface progress and fear of new things.
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| # ? Sep 16, 2009 19:11 |
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Casao posted:Don't forget hatred of all user interface progress and fear of new things. STOP CHANGING THE WAY I SWIPE MY GOD drat DEBIT CARD!!! Hatred of new things... God that ticks me off. "Please swipe card." Wait, no, you were supposed to select debit or credit. Okay, NOW you can swipe the card. Now pick credit or debit again. Who the gently caress invented that redundant and retarded system? Dont say "Swipe card now" if I have to press a button first, assholes. Interface progress my rear end. I'll take my classic mode and you can shove it.
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| # ? Sep 16, 2009 19:16 |
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Spermy Smurf posted:STOP CHANGING THE WAY I SWIPE MY GOD drat DEBIT CARD!!! Your credit card swiping system SUCKS. I'd be cranky too if I had to put up with that every day.
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| # ? Sep 16, 2009 19:24 |
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Casao posted:
It's not mine... It's gas stations, mini marts, grocery stores... They all change them from the "swipe, enter pin, hit OK one time only" to the "hit a button, swipe, hit a button, enter pin, hit ok, hit ok, press no to cash back, hit ok" Interface progress is crap and you know it.
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| # ? Sep 16, 2009 19:26 |
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Casao posted:Don't forget hatred of all user interface progress and fear of new things. or it's a vm, and who wants to dole out resources for pretty poo poo in a vm? I run Fedora and my desktop is wonderfully fancy.
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| # ? Sep 16, 2009 19:28 |
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I like how on all debit machines if you accidentally pick the wrong account, you cant hit correct to fix it, you have to cancel the whole thing and start over. Really makes you look like a retard.
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| # ? Sep 16, 2009 19:29 |
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Spermy Smurf posted:It's not mine... It's gas stations, mini marts, grocery stores... They all change them from the "swipe, enter pin, hit OK one time only" to the "hit a button, swipe, hit a button, enter pin, hit ok, hit ok, press no to cash back, hit ok" Run it as credit, no pin, no cash back. Swipe, credit, sign.
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| # ? Sep 16, 2009 19:31 |
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Casao posted:Run it as credit, no pin, no cash back. Swipe, credit, sign. But that doesnt work. You have to pick credit, swipe, (sometimes pick credit a 2nd time) confirm the amount, sign, hit OK....
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| # ? Sep 16, 2009 19:35 |
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Casao posted:Don't forget hatred of all user interface progress and fear of new things. ![]() All recent Windows interfaces have all been a rehash of the Windows 95/98 UI. Windows 7 is a further step away than Vista was, but mostly only around the start menu and taskbar - both of which still exist, but in a slightly different form. The biggest UI jump Microsoft took was from 3.1 to 95. Everything else has been more of the same. 98: Menus slide out now instead of just popping open! Also we've completely intertwined Internet Explorer with Windows Explorer making them a single entity, so now you can hyperlink the poo poo out of your Windows 95 desktop, icons, and Explorer windows. Explorer windows now have a sidebar with some info about whatever you've selected. 2000: Okay, we ditched the menu sliding and replaced it with menu fading. Tooltips do this too now! XP: We've doubled the size of the start button and colored it green, and we made our window borders gaudy and huge. The close button is red now too. We've also pulled some of the menu options into the Windows 98 Explorer sidebar and hyperlinked them, and added a second column to the start menu. The system tray now collapses, becoming either more or less annoying depending on your point of view. Also icon groups and taskbar button app stacking. Vista: The close button is red and now lights up when you roll over it, and the start button doesn't say "Start" anymore and is round. We stuck a search bar in the start menu too. We also took Windows 2000's menu fading and applied it to every single window in the OS along with transparency. Some things are also shiny. User interface consistency from one window to the next may or may not be consistent, and if it's not consistent it can likely be entirely nonsensical. (IE8, Explorer, anything with a menubar, etc.) Win7: Vista, dunked into the Caribbean on a sunny day. Text removed from taskbar buttons, app thumbnail rollovers added.
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| # ? Sep 16, 2009 19:35 |
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To be fair I think most people (myself included) who disliked the XP visual style did so because: - It took up a large amount of unnecessary space compared to win2k/classic/whatever. - It looked like a my first computer. Both of these things were fixed with Aero.
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| # ? Sep 16, 2009 19:35 |
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Spermy Smurf posted:It's not mine... It's gas stations No. "Printing receipt..." This happened to me at a gas station once. True story.
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| # ? Sep 16, 2009 19:36 |
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rolleyes posted:To be fair I think most people (myself included) who disliked the XP visual style did so because:
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| # ? Sep 16, 2009 19:41 |
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brc64 posted:"Would you like a receipt for this transaction?" "Would you like a receipt for this transaction?" Yes. "Please go inside for your receipt..." This is worse. Spermy Smurf posted:But that doesnt work. You have to pick credit, swipe, (sometimes pick credit a 2nd time) confirm the amount, sign, hit OK.... I've never had it fail for me v:)v I think it's just a matter of which system they're using. Accipiter posted:XP and Vista styled start menu organization are significantly better than the "Classic" style start menu from Windows 2k and earlier, which I believe is what "classic mode" was referring to (though I could be mistaken, in which case, my apologies if it's not). The Control Panel layout was also a lot more intuitive, though I admit I changed back to Classic style in XP out of familiarity, once Vista/7 came with the working search bar, I stuck with the new groups. And I use Lunafied Watercolors on my XP here myself, since it generally looks much classier.
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| # ? Sep 16, 2009 19:42 |
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rolleyes posted:To be fair I think most people (myself included) who disliked the XP visual style did so because:
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| # ? Sep 16, 2009 19:45 |
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Casao posted:I've never had it fail for me v:)v I think it's just a matter of which system they're using. Aaaaand we come full circle to my point. Just because it's the latest and greatest system available (or look and feel of an operating system) it doesnt mean it is the best. People have been using the Classic look easily for 10 years, and now it's all changed.
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| # ? Sep 16, 2009 19:45 |
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Oh, if we're talking about start menus then yes I did (and still do, at work) use the 'new' start menu in XP, but with the classic visual style. Yes it looks ugly, but like you say it's more useful.coyo7e posted:rolleyes fucked around with this message at Sep 16, 2009 around 19:49 |
| # ? Sep 16, 2009 19:45 |
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Casao posted:"Would you like a receipt for this transaction?" "Would you like a receipt for this transaction?" Yes. "That's nice"
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| # ? Sep 16, 2009 19:48 |
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Casao posted:XP and Vista styled start menu organization are significantly better than the "Classic" style start menu from Windows 2k and earlier, which I believe is what "classic mode" was referring to (though I could be mistaken, in which case, my apologies if it's not). I'm solely referring to system appearance, not menu organization. I typically revert to the single column start menu when using the classic style anyway though, because Microsoft designed the UI around the theme rather than the right way of designing the theme around the UI, so the two-column start menu looks like total dogshit in classic. The addition of the search bar in Vista gives the two-column start menu FAR more merit, but I don't use Windows enough for it to matter (stuck with XP at work), and I don't use Vista at all. So I stick with the single-column start menu. (Which was, incidentally, completely removed in Win7.)
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| # ? Sep 16, 2009 19:53 |
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quote:Chat about credit card terminals I want to murder whoever designed that system to not loving check if the thing has cash as the #1 item on their list.
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| # ? Sep 16, 2009 19:56 |
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Spermy Smurf posted:Aaaaand we come full circle to my point. Just because it's the latest and greatest system available (or look and feel of an operating system) it doesnt mean it is the best. People have been using the Classic look easily for 10 years, and now it's all changed. Except Xp/Vista/7's start menus and control panels improved usability, adding random new buttons to it.
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| # ? Sep 16, 2009 19:58 |
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There is a gas station around here with the button pad below the screen and the options point to the right side of the screen. Good job guys! Here is today's ticket: quote:my computer is wantng to do files on viruses!
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| # ? Sep 16, 2009 20:04 |
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Yaos posted:There is a gas station around here with the button pad below the screen and the options point to the right side of the screen. Good job guys! There's a small chain near where I live that deals in discounted groceries. Most things aren't taken out of the packing boxes, just left in the boxes with the fronts taken off; it's just that kind of place. Sometimes I remember the vodka but forget the orange juice, and they're the closest place with it. Every time, the debit dialogue gets a smile as it points at the wrong key to confirm the transaction. Nice work all around.
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| # ? Sep 16, 2009 20:09 |
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I got sent a ticket with a question about security and wireless networks. I have the standard boilerplate response that anyone here would give. This is the replies I got via e-mail:quote:Hi, Tom- I sent no reply but got this one a few moments later: quote:Tom-after witnessing the first event of this happening, I spoke to a policeman with military knowledge, and we both agreed that they were "cloning the signal" (one cancels out the other.) I have watched these guys clone security alarms and disable them.
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| # ? Sep 16, 2009 20:54 |
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Thomamelas posted:I got sent a ticket with a question about security and wireless networks. I have the standard boilerplate response that anyone here would give. This is the replies I got via e-mail: edit: We have a user who is absolutely dead serious convinced that the military is hacking into his girlfriend's cellphone, causing her to lose her contacts every couple weeks. I suggested getting a new phone, but he said that wouldn't stop the military.
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| # ? Sep 16, 2009 21:07 |
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Crazy person posted:I caught several of these guys many times using a "YAGI directional antenna with a UHF-VHF frequency to count RFID tags on $20 bills and frequency ID numbers from debit card transactions. For those that don't know, a yagi antenna is directional, not omnidirectional. So the premise of scanning multiple areas at one point in time with one is kinda silly. Then I consider the entire email and realize that I was trolled by this crazy person.
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| # ? Sep 16, 2009 21:09 |
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Thomamelas posted:I got sent a ticket with a question about security and wireless networks. I have the standard boilerplate response that anyone here would give. This is the replies I got via e-mail: Get this person to a hospital.
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| # ? Sep 16, 2009 21:11 |
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meltie posted:Get this person to a hospital. That's exactly the kind of thing an Illuminati member would say.
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| # ? Sep 16, 2009 21:37 |
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Midelne posted:There's a small chain near where I live that deals in discounted groceries. Most things aren't taken out of the packing boxes, just left in the boxes with the fronts taken off; it's just that kind of place. Grocery Outlet or Winco? I was at my local grossout just the other day and had to swipe multiple times for no apparent reason. They also ask to see your ID which they're technically not allowed to do, but that's a matter for a different thread.
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| # ? Sep 16, 2009 21:37 |
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nullandvoid posted:For those that don't know, a yagi antenna is directional, not omnidirectional. So the premise of scanning multiple areas at one point in time with one is kinda silly. also, American money doesn't have RFID tags.
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| # ? Sep 16, 2009 21:53 |
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Thomamelas posted:I got sent a ticket with a question about security and wireless networks. I have the standard boilerplate response that anyone here would give. This is the replies I got via e-mail: Do you have a coworker who likes to mess with you? This sounds like someone trying to write a email that sounds like a crazy person.
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| # ? Sep 16, 2009 21:59 |
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Griz posted:also, American money doesn't have RFID tags. Can RFID tage bend though? If they are implemented cheaply enough, that would probably end counterfeiting.
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| # ? Sep 16, 2009 22:02 |
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| # ? May 22, 2013 14:52 |
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rolleyes posted:To be fair I think most people (myself included) who disliked the XP visual style did so because: Space you can argue with, but I'm behind you all the way on the second. Bright blue window frames with a bright red [X] button and a bright green start button? What blind monkey came up with that poo poo? (The silver theme is not much better.) ((Don't even get me started on the puke-colored olive theme.)) Aero is a little better, even if it's essentially useless to make titlebars partially transparent. It's more evidence for my theory that the people with actual decision-making power at Microsoft see the OS as a product that has to be flashy to sell, not a tool that has to be useful to survive.
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| # ? Sep 16, 2009 22:04 |

























