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Dick Trauma posted:No, I posted from home. But once the report comes in they'll figure it out pretty quick and I'll be gone, one way or the other. It's not like this is the kind of job one should fight for. It's not like there's any sense of ethics among the C-level. Even at really successful companies in the end they just act like animals when they feel threatened. That's probably one reason they are successful. I'm pretty sure CA has some of the strongest "whistleblower laws" outside of DC. I'd be really interesting if they fired you for "[raising] a concern about wrongdoing occurring in an organization[--]such as fraud[--]to the media or to groups concerned with the issues." That said, if they don't fire you, they can shift your job description to "scraping nose pickings from sides of urinal".
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| # ? Apr 27, 2010 17:07 |
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| # ? May 22, 2013 05:28 |
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Crowley posted:
Don't forget:
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| # ? Apr 27, 2010 17:12 |
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Orgophlax posted:You forgot:
http://www.youtube.com/watch?v=fBWbK3SGfCY
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| # ? Apr 27, 2010 17:18 |
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Kenlon posted:
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| # ? Apr 27, 2010 17:31 |
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Orgophlax posted:You forgot:
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| # ? Apr 27, 2010 17:34 |
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NeuralSpark posted:
I am going to start reporting everyone. EVERYONE
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| # ? Apr 27, 2010 17:44 |
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Orgophlax posted:You forgot: Actually, there's one more:
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| # ? Apr 27, 2010 17:44 |
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monkeybounce posted:That said, if they don't fire you, they can shift your job description to "scraping nose pickings from sides of urinal". The nice thing about whistleblower laws is that firing isn't the only thing considered 'retaliation'. Demotion and other such things are also considered retaliation. In the best case, Dick Trauma will receive a reward from the BSA, idiot boss will get fired, and company will begin running more efficiently as far as IT goes. In the worst case, Dick will receive no reward from the BSA, idiot boss will get fired, company will go under due to the fines incurred. Either way, Dick will be ok. Just one is more ok than the other. In the end, idiot boss will catch some poo poo.
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| # ? Apr 27, 2010 17:47 |
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Dear Dick Trauma, Thank you for narcing on your idiot employer to the BSA(ever since you mentioned your moron boss' idiocy I've been pulling for you to do it.). I will live vicariously through you because I cannot afford to do the same(I would get hosed. Texas is not as nice as California in this regard), but would love to do so. I hope you get paid in a very serious way because of this, or your employer shapes up and everything turns out ok. Hugs, delpheye
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| # ? Apr 27, 2010 18:06 |
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delpheye posted:Dear Dick Trauma, I give him props for holding up this long too. However, BSA is known for paying people the equivalent of jack poo poo. They'll probably give him a twenty or a copy of XP professional or something. The good news is, if your company gets the heat, well guess what? Not your problem. I would have reported the guy to the SVP of finance for taking magic 2 hour breaks, honestly. That's on the borderline of cheating hours.
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| # ? Apr 27, 2010 18:19 |
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Nybble posted:
I'm going to become rich and famous after i invent a device that allows you to stab people in the face over the internet. Replace internet with LAN (or intranet if you want to be compliant with 90s buzzwords) and this post is still on topic for this thread.
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| # ? Apr 27, 2010 18:21 |
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-<
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I expect no payday, no protection from whistleblower laws and nothing good to come from this. I'm just so frustrated and angry with this situation that I no longer care what happens. I assume my boss will just blame someone else, they'll pony up the money to get legal and business will continue is usual. Financially there's no impact on a company that has over half a billion dollars just in their investment fund, let alone operations money. That was my realization yesterday. The first I.T. Manager (after the old I.T. Director left and they promoted the current idiot) complained to HR and then quit, and obviously nothing happened to my boss. That guy lasted nine months. I've been here a year and a half. My complaint would also go nowhere because the man at the top wants things this way. He wants my boss in that job and anything short of him getting caught loving an underage llama in the elevator lobby will result in nothing. The commitment of senior managers to protect other managers is probably the biggest disappointment I've encountered in my professional life.
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| # ? Apr 27, 2010 18:23 |
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Dick Trauma posted:The commitment of senior managers to protect other managers is probably the biggest disappointment I've encountered in my professional life. This this this this! Some people can get away with murder because they're protected by someone with power. We have a director who does absolutely nothing except annoy other people and force her own employees to do menial/mindless/impossible tasks. Her department employs 15 people including a senior manager, a manager, 3 supervisors and 6 senior level employees. There's more management than actual employees. And most of the work they do could be automated by any decent ticket system. She's costing the company hundreds of thousands of dollars every year. But she gets away with it because she's protected by a Senior VP. Working for her was seriously the low point of my career.
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| # ? Apr 27, 2010 18:38 |
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Dick Trauma posted:I expect no payday, no protection from whistleblower laws and nothing good to come from this. I'm just so frustrated and angry with this situation that I no longer care what happens. I assume my boss will just blame someone else, they'll pony up the money to get legal and business will continue is usual. Financially there's no impact on a company that has over half a billion dollars just in their investment fund, let alone operations money. You and I could kill a lot of rounds at the bar just trading war stories about this exactly. I've been here for 3 years and in my first week I realized they were abusing VLK's. Brought it to the CEO's attention and got an hour long rant about how MS is evil instead of "gosh, we want to use these tools so while I hate the idea of paying more, we should be legal." We've since gotten new overlords, but even the new CEO doesn't see the problem because it's like "we'll upgrade when the time comes, but until then no one will know, right?" I spent a long time in the real warez scene, many years ago, and as such I can spot a pirated anything from a mile away. I find so much stolen software on the network, I have cronjobs that scan for things and automatically delete them to the dismay of everyone else here. Why does this persist after everal emails to staff about the consequences? Cuz my predecessor basically encouraged piracy because it saved the company money.
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| # ? Apr 27, 2010 18:44 |
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One of our clients (a doctor) just bought a new server, and would like to have everything moved over next Tuesday or Thursday. He hooked it up and gave it a static IP address. We have no idea what the specs are, have no remote access to it (he didn't enable RDP), and did not even know this thing existed until just a few minutes ago. Awesome.
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| # ? Apr 27, 2010 18:59 |
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brc64 posted:One of our clients (a doctor) just bought a new server, and would like to have everything moved over next Tuesday or Thursday. He hooked it up and gave it a static IP address. Can you get to it via remote registry? You can turn on RDP that way.
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| # ? Apr 27, 2010 19:04 |
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Lum posted:I'm going to become rich and famous after i invent a device that allows you to stab people in the face over the internet. People have been stabbing each other in the face over money, women, fame...why would the internet be any different? I'd use a knife, although there was a sixteenth century woman who used a piece of Parmesan. Just wanted to add my warmest regards to Dick Trauma during this emotional time. Sometimes just creating your own closure can be relaxing.
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| # ? Apr 27, 2010 19:35 |
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Hav posted:although there was a sixteenth century woman who used a piece of Parmesan. What? Link please.
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| # ? Apr 27, 2010 19:38 |
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Dick Trauma posted:frustrated stuff Yeah, you honestly don't deserve that. I know that companies are willing to bend what is truly ethical for themselves, but it's amazing that many professions basically state "if you can rationalize it yourself, then it's ethical" even though that absolves all logic and responsibility. hope you find somethin better.
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| # ? Apr 27, 2010 19:39 |
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enotnert posted:How the hell do you download a pirated version of a free program? HOW IN THE gently caress? No, seriously, a user here has done that. He was a VIP. However he's gonna get kicked in the balls (politely) soon, since my boss just found out they shipped out about 15 workstations to another city and set up another office, to do work for a different company who they already said was going to provide all their necessary equipment and support. coyo7e fucked around with this message at Apr 27, 2010 around 19:47 |
| # ? Apr 27, 2010 19:43 |
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Hav posted:People have been stabbing each other in the face over money, women, fame...why would the internet be any different? I'd use a knife, although there was a sixteenth century woman who used a piece of Parmesan. Just in case this isn't some sort of joke, the quote means "through the internet" or "remotely via internet" not "internet as a cause".
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| # ? Apr 27, 2010 19:43 |
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36 CJ type tickets came in today. loving 36.
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| # ? Apr 27, 2010 19:49 |
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BangersInMyKnickers posted:Can you get to it via remote registry? You can turn on RDP that way. If it's at least on the domain and you can't remote reg it, you can remote manage it and then start the remote reg service. Then reg edit it HKLM>system>Current Control Set>Control>Terminal Server> FDenyTSconnections = 0 Farking Bastage fucked around with this message at Apr 27, 2010 around 20:06 |
| # ? Apr 27, 2010 19:56 |
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Farking Bastage posted:If it's at least on the domain and you can't remote reg it, you can remote manage it and then start the remote reg service. Then reg edit it HKLM>system>Current Control Set>Control>Terminal Server> FDenyTSconnections = 0 I was able to get in via Remote Registry, change the key. shutdown -m \\server -r Server rebooted, still couldn't get in (after several minutes of waiting... continuous ping suggests that the server did, in fact reboot). I tried remote computer management, which connected fine. I thought maybe Windows Firewall didn't have a hole punched for RDP (I think this happens automatically when you go through the GUI), so I had the brilliant idea of stopping the Windows Firewall service. Ha. Apparently that took RPC with it, and now the server is completely inaccessible.  Honestly, though? I don't really care.
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| # ? Apr 27, 2010 20:01 |
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Farking Bastage posted:If it's at least on the domain and you can't remote reg it, you can remote manage it and then start the remote reg service. Then reg edit it HKLM>system>Current Control Set>Control>Terminal Server> FDenyTSconnections = 0 Ugh, I forgot about the remote registry service getting turned off on the new OS's. Why doesn't that kind of poo poo change to automatic startup when you join a domain? I'm going to make a policy to force it on now.
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| # ? Apr 27, 2010 20:02 |
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brc64 posted:I was able to get in via Remote Registry, change the key. Not that is matters, but there is some switch to the gpedit.msc applet that lets you specify the local policy of a remote system to modify (I know Cidrick knows because he told me a few years ago), and there is an easy policy option to allow RDP through the firewall.
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| # ? Apr 27, 2010 20:03 |
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Heh I almost hosed up today. There's a few segments of the office that my predecessor was too lazy to do right so there's a dummy dlink 5-port hooked at the end of one drop to our shiny expensive Cisco 3560G's ( 48 port gigabit monsters ). Finally tired of that piece of poo poo flaking out and causing the beancounters to lose connections, I went to put them on a 2950 that we have piles of laying around. I'll fully admit to being a Cisco amateur, but I managed to get it configured right and caching all the vlan info, but I committed one little fuckup that could have been bad had I not caught it in time. I forgot to take portfast off the other switchport it was trunking into EDIT: Newer windows OS'es ( 7 I know for sure) you can't enable/disable RDP with the firewall service disabled. Farking Bastage fucked around with this message at Apr 27, 2010 around 20:10 |
| # ? Apr 27, 2010 20:06 |
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coyo7e posted:Because that WinZip popup is really annoying. No, this guy has 15 different archive utilities installed, but this was even more beautiful. He even commented on how witty he was to find it. "Spybot Search and Destroy Super Premium Edition" He went out of his way to find a a virus infected version of spybot because "for pay = better"
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| # ? Apr 27, 2010 20:50 |
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delpheye posted:I spent a long time in the real warez scene, many years ago, and as such I can spot a pirated anything from a mile away. This is a familiar situation. There is an app we use at my new job, which is paid for and fully licensed as they had a massive clean up and went 100% legit way before I joined. However as the newbie I had to install it on my new workstations, and there were two copies each with a different serial number next to the installer in a text file and no-one was sure which was the legit one. One of them was named fo-xxxxx.exe (where xxxxx is a shortened version of the app name). I told them that was the pirate one that they should delete, and then had to explain how the hell I knew that.
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| # ? Apr 27, 2010 20:58 |
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Dick Trauma, it depends how your HR department are. Ours are really strict with "Will this guy sue us if we fire them?" to the point of even a slight chance of legal action would mean not even considering it. I have seen some people do some real hosed up poo poo, I am talking really hosed up poo poo, and had more than enough reason to shitcan them, but could not because HR freaked out about possible media issues with poo poo...actually I should not be going into that here, but anyway you should be okay, failing that sue them. Do it for everyone who wants to gently caress over the place they work for when they act like pricks.
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| # ? Apr 27, 2010 21:48 |
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Customer called in because credit cards stopped working for no apparent reason. I did all the usual troubleshooting and concluded that (as usual) it was network/firewall issues. Customer called their IT and (as usual) they said they didn't do anything to the network today. I called the customer's IT and talked to some manager who asked what ports it was using and so on, and discovered that the issue was caused by the upgrade to the packet shaper they did this afternoon. He turned off the shaper for a minute and credit cards worked, then turned it back on and they stopped working again. "I don't have time to work on this today, I have to leave for a doctor appointment" "foodservice is not going to be happy with this, they're kinda losing money from not being able to take any credit cards" "it'll have to wait until morning, I'm leaving in 2 minutes and I can't disable the packet shaper because it'll disable all other network traffic" (what) So I called the foodservice contractors and told them that IT caused the problem but won't fix it until tomorrow, and they weren't happy with that so I gave them the IT manager's number. case closed: someone else's problem
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| # ? Apr 27, 2010 23:17 |
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Dick Trauma posted:No, I posted from home. But once the report comes in they'll figure it out pretty quick and I'll be gone, one way or the other. It's not like this is the kind of job one should fight for. It's not like there's any sense of ethics among the C-level. Even at really successful companies in the end they just act like animals when they feel threatened. That's probably one reason they are successful. You may get lucky and they'll just shitcan your boss for it and then promote you and you can fix everything! *lives in an optimistic dreamworld*
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| # ? Apr 27, 2010 23:29 |
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User calls in, says his DVD drive does not work, there is a piece of plastic on it preventing any discs from fitting in it. What. This is a brand loving new machine that was just set up for him. I take a deep breath and go take a look at it. I pop in a random cd, it works fine. I should note that the drive is aligned vertically. User was turning the entire machine on its side before trying to put a disc in, which was making the tray come out horizontally but upside down, which was why discs "wouldn't fit."
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| # ? Apr 28, 2010 00:33 |
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J posted:User was turning the entire machine on its side before trying to put a disc in, which was making the tray come out horizontally but upside down, which was why discs "wouldn't fit." Jesus Christ That's as good as the secretary that accidentally hit the key combo to flip her video display signal and instead of calling me turned her whole goddamn 19" CRT upside down on her desk to keep working. You can be sure I was flummoxed when I walked into the executive area and saw that.
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| # ? Apr 28, 2010 01:04 |
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I like nice users, but they don't bode well with the new email-based help system... <new request> How do I su to root in terminal on my Mac? With Macs you use sudo. "sudo sh" will give you a root shell. <ticket marked solved> <ticket re-opened> Thanks a lot. I'll try with sudo sh then! <ticket marked solved> <ticket re-opened> Yes, ticket solved. Thanks! Please don't respond again; it re-opens the ticket. Thanks! <ticket marked solved>I hope this is not a sign of things to come...
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| # ? Apr 28, 2010 01:11 |
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this reminds me of when there was a phrase express upgrade. What happened was the upgrade to the new version caused all of people's old hotkeys to lose the alt/ctrl/shift/capslock/(toggle key) equivalents while saving the option to automatically insert the macro'd text without any confirmation. So alt+r became r, and people became understandably confused when they would try to type to people and it'd be a wall of text. This one jackass said it was like magic or something. the previously mentioned wizard of the interwebs then suggested that people just make all their text macros all over again.  These are old people. Specifically people who have been at the company for more years than I have been alive. I'm not sure they type things that aren't macro's anymore other than copy + pasting someone's name from a CRM module. Ask them to start over? Really? My mouth was agape at the stupidity and I gasped (I was on a conference call for phrase express) so people whom I sit around thought I was fired or something.
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| # ? Apr 28, 2010 01:29 |
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HorusTheAvenger posted:I like nice users, but they don't bode well with the new email-based help system... I say crap like that is the result of poorly worded auto responses. Our ticketing system sends an acknowledgement when you open a ticket, and it said if you want to add to the ticket reply to this message with <header> in the subject line. So we got tons of people that would blindly reply to that auto-reply thinking they had to confirm the ticket or something  . So I had that changed, because, while the users are stupid, it was an understandable mistake.
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| # ? Apr 28, 2010 01:57 |
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HorusTheAvenger posted:I like nice users, but they don't bode well with the new email-based help system... This is why I can't ever see using RT. All users treat email as chatty bitch HQ. So the ticket that came in today was yet another goddamn one of these... quote:The Marketing Department has hired a new employee who starts tomorrow, 4/28....I'm sorry for not thinking of this sooner, but she is going to need a lap top, docking station, wireless mouse, key board, access to the marketing shared drive, her name programed into the phone system, Outlook, MS office including MS Publisher and POWER POINT, access to the marketing department standard printers, VPN, etc. If a docking station is not available now, a temporary lap top would be greatly appreciated. Well, let me see exactly how much of this I can get done when the ticket comes in today, at 4 PM. Let's see... ah yes, none of it. None at all. Just the laptop will take three weeks, after he gets the capital request approved. I don't have "temporary" laptops, because I am not the god drat laptop library. The few laptops I do have, are all D610s, and the few optical drives in them that are working, are all CD-ROM only. The phone will take several days, because the telephones are done by a different team. For that matter, we don't keep wireless accessories in stock, which he knows because he's ordered about about 18 things for the 4 people on his team in the last 6 months. I guess he's hoping the CDW fairy has some wireless keyboards up her rear end. Really, I'm just thrilled that he actually put in a ticket this time, instead of emailing my boss and trying to convince her that his piss-poor planning is a full blown IT emergency. I guess whatever she did to him the last time he did that stuck, because he sort of gets kind of quiet when I mention her name (I love my boss). Welp, that'll all get set up when I'm approximately drat good and ready. In the meantime, I found a thinkpad 800 series lying around that he might like. I'm the loving Sheriff today.
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| # ? Apr 28, 2010 02:06 |
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HorusTheAvenger posted:I like nice users, but they don't bode well with the new email-based help system... We have a similar system. It's called Helpspot. And yes every time they say thanks, it reopens the ticket.
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| # ? Apr 28, 2010 02:08 |
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| # ? May 22, 2013 05:28 |
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potato of destiny posted:I guess he's hoping the CDW fairy has some wireless keyboards up her rear end. But of course the CDW fairy has wireless keyboards up her rear end. If it's URGENT URGENT URGENT that this person gets a wireless keyboard, get one that's in-channel (as in, they have "x in stock") and overnight it. When you get a $40 keyboard with $38 shipping on it, and your supervisor asks why you're pissing away money, tell them it's the price that must be paid when you get basically zero warning whatsoever about a new incoming user. Hell, order the entire system overnight, make the CDW fairies bust their loving asses for your work. Or stop in at Micro Center and get the system there on a company credit card.
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| # ? Apr 28, 2010 03:36 |
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