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Midelne posted:This page is caught in a time warp. It's just a jump to the left...
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| # ? Mar 6, 2009 17:22 |
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| # ? May 19, 2013 20:20 |
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ab0z posted:It's just a jump to the left... You wouldn't need to jump at all if you were using WOL. 
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| # ? Mar 6, 2009 17:23 |
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Midelne posted:T.G. called to tell me that she lost her printer. Verified that she meant in Citrix, instructed her to log out of Citrix and log back in. She said that wouldn't work and refused to do it. I volunteered to do it for her, walked down, logged her off of Citrix, logged her back in, everything worked fine. Resolved. It's actually quite amazing how many tickets are solved merely by the power of observation on part of the technician, rather than any actual troubleshooting.
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| # ? Mar 6, 2009 17:24 |
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Midelne posted:T.G. called to tell me that she lost her printer. Verified that she meant in Citrix, instructed her to log out of Citrix and log back in. She said that wouldn't work and refused to do it. I volunteered to do it for her, walked down, logged her off of Citrix, logged her back in, everything worked fine. Resolved. You don't have access to the Citrix management console? A couple clicks and I log them off remotely, none of this "I don't want to" business.
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| # ? Mar 6, 2009 18:36 |
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scottch posted:You don't have access to the Citrix management console? A couple clicks and I log them off remotely, none of this "I don't want to" business. Nope. We're the child company, and Citrix is only used to connect to the parent company's resources. We're the largest single chunk they've ever acquired though, and they don't seem to have a clue what to do with us yet. Consequently, many users have logins that allow them to connect to the parent company's resources via a web gateway (XenAppWeb.msi hooray), but some don't, and their help desk has never dealt with large-scale gateway users who need to actually use local resources at a workstation as opposed to the occasional sales rep who's connecting through a wireless access point at the airport. The long and short of it is that I don't have a domain login for the parent company's domain, much less administrative credentials for Citrix. I can do anything at all in our domain (Enterprise Admin), but that just means that all of my solutions have to come from this side of things and that I don't have any access to any of the proper tools for working with Citrix. Basically it's my entire job, repeated over again with slightly fewer users involved.
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| # ? Mar 6, 2009 19:18 |
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ProjektorBoy posted:It's actually quite amazing how many tickets are solved merely by the power of observation on part of the technician, rather than any actual troubleshooting. Most definitely. I'd say a good 10-20 percent of my daily tickets are solved by me remoting in having them reproduce the problem. Only to hear "ohhh what it worked htis time!!!" or "oh man I didn't even see that button before!"
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| # ? Mar 6, 2009 20:01 |
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A man walks into the " "Well," says the
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| # ? Mar 6, 2009 20:48 |
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xarph posted:All users lie. This is why I watch House, M.D. as if it was a show about IT. When I worked help desk in the AF, I actually had someone tell me "You ARE NOT HOUSE" after a few hours one day when I was trying to help him troubleshoot a customer's problem, and I suggested that the user was lying because users always lie. He refused to believe me and continued going off the user's story for a while and never got anywhere with the problem. Turned out the user was lying.
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| # ? Mar 6, 2009 20:55 |
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Sir Nigel posted:Computers in idle draw little power. Even high end gaming systems (C2Q/C2D with GTX 260/4870s and 4GB of Ram and 5 hard drives) draw a surprisingly little amount of power at idle. The power consumption goes down even further if you let them turn off the hard drives and monitor after 10 minutes. Bullshit. Tell you what, let's play guess the number. I've measured this system I'm on now at the socket. I'll tell you the specs, you can take a guess, and the answer is at the bottom. It's hardly top of the range: - Athlon64 X2 4400+ (socket 939) - Geforce 8800GT - 2GB PC3200 - 3 7200RPM harddrives - DVD-RW - Everything else (sound, lan, USB) is on the motherboard, which is an Asus A8R-MVP Connected extras: - Wired USB keyboard - Wired USB mouse - Wired Xbox 360 controller ...nice big gap... Power measured at the socket at idle, with all power saving stuff switched on: 130 watts Now granted, most workstations aren't carrying an 8800GT but every single one in my office is a dual core (proper dual core, not HT) machine. So if you're very generous and remove 50 watts for an idle graphics card that gives you 80 watts. The average office LCD is 20-30 and users NEVER switch them off, so that's somewhere around 100 watts, 85 when the monitor eventually goes into standby. That's 4kWh per workstation per weekend, just to allow the virus scanner to run.
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| # ? Mar 7, 2009 00:02 |
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rolleyes posted:Wattage fun. Given you've got the capability to measure, how low will your pc go with all the idle power saving features turned on and activated, hard drives stopped, graphics output stopped etc.
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| # ? Mar 7, 2009 00:11 |
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Kaso posted:Given you've got the capability to measure, how low will your pc go with all the idle power saving features turned on and activated, hard drives stopped, graphics output stopped etc. All the power saving (processor scaling etc) is already switched on. The primary harddrive is never going to turn off regardless of the setting because Vista loves to keep chugging away. I can't get the others to stop on demand either (indexing or stuff I guess) but harddrives are ~6 watts idle (not stopped) so take 12 off. When I set display suspend to 1 minute and wait for it then power drops to ~115 watts so I guess you can blame Aero for that. That would give you ~105 watts if you could ever get the harddrives to stop. For reference, running the Crysis demo at a glorious 640x480 slideshow pushed it up to about 170-180.
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| # ? Mar 7, 2009 00:22 |
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rolleyes posted:Now granted, most workstations aren't carrying an 8800GT but every single one in my office is a dual core (proper dual core, not HT) machine. So if you're very generous and remove 50 watts for an idle graphics card that gives you 80 watts. The average office LCD is 20-30 and users NEVER switch them off, so that's somewhere around 100 watts, 85 when the monitor eventually goes into standby. You know, the Core 2 architecture is massively more efficient than the Athlon X2, reducing the wattage a good bit. For instance, you're running a 110 watt TDP cpu with outdated power saving. The Core2 has a TDP of 65 watts, almost half of yours. 8800GT's TDP is also 110 Watts, compared to the non-existant TDP of an onboard graphics chip. It also has a lot less focus on power saving. You're basing your assumption on your outdated system when the newer systems use significantly less power and have significantly more efficient power saving.
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| # ? Mar 7, 2009 05:55 |
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Of course your mileage will vary with what is in your system. I know the ones I have at work here aren't monsters. Here is a nice article on power consumption from some university: http://windows.uwaterloo.ca/Hardwar...Consumption.asp How much power does your PC Consume? Much discussion has been generated as a result of the August 14th 2003 power failure, and subsequent requests to conserve power, as to how much power a PC workstation or server consumes. The main question being asked is whether-or-not it is better to power it off at night-time. In response IST has does tests and would like to present the following pros and cons relating to powering off your PC. According to tests conducted by IST, Hardware Support, tests showed the following. On a Pentium 4, 1.7GH machine: during boot power in watts is close to 110w during idle, no power management,. close to 60w during full power saving, no hard disk spin, machine in sleep mode, 35w The monitor consumption was not included in these tests. Also, number will vary depending on the processor you have and what other peripherals you may have connected. This means that each PC consumes roughly the same amount of energy at it's highest usage level as a 100w light bulb. A Sony 17" monitor, by far our most common, consumed 75w when in use. When power-saver mode kicks in (and the monitor goes black with a yellow indicator light) the power consumption is negligible to the point that our test equipment did not even register any power use. The total power consumption of a typical PC and monitor does not consume more than 175 Watts of energy at its highest rate. At night time when your PC is "sleeping" it only consumes 35 Watts. As mentioned power consumption varies depending on hardware. There is a PC Power Consumption Calculator available online at: http://www.distortionwave.com/power.html if you wish more details. The bottom line is you would conserve more energy by shutting off one 40 Watt overhead florescent light bulb than your PC at night time. To power off or not? There are several factors at play here. They include the following: There is virtually no power-saving advantage to powering off your CRT monitor. The energy consumed to keep your tube warm may extend the life of the monitor itself and in the end may save the University more by leaving it on. If your PC is managed: You are better off leaving it on as operating system patches will be delivered to you overnight and your PC will be patched by morning. If you power it off patches will still be delivered but not applied until the next scheduled application time. In Academic Support this is 5am the next morning. In terms of Virus Protection, you are again better off leaving your PC on. Virus definitions will arrive overnight and a full scan of your PC will happen at that time. If you power it off you will still receive virus definitions when the PC comes up, but you will have missed the scanning window and have to wait until the next scheduled scan. If this time is again at night time, your PC may never actually get scanned. To make matters worse, if you turn off Real-Time Scanning, (the feature that scans a file when it is opened) you could easily be infected. If your PC is client managed (meaning you manage it yourself): Obviously the sooner you patch your operating system the more protected you are from viruses and hackers that will take advantage of it. Windows XP has the ability to automatically do Windows Updates. If this is not utilized do manual updates on a regular schedule. Since you are choosing the method and the schedule you are the best one to decide whether-or-not to leave your PC powered up. The same is true of anti-virus updates. Choose a schedule that best suits your work schedule and make sure your PC is powered on then it is scheduled. Some hardware like Hard Disks fail less when they are never powered off. There may be a hardware cost associated with powering your PC every night. According to the Daily Bulletin on Monday August 18th, "On a typical workday, UW is using about 13 megawatts of power". According to Dennis Huber (vice-president administration and finance), is quoted in this same bulletin as saying: "The "base load", or minimum consumption, is about 4.5 megawatts". This means if the 1000 Academic Support department PC's that IST administers were all left on overnight they would only consume 35 kilowatts or ¾ of 1% of total load.
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| # ? Mar 7, 2009 09:33 |
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That's still based on ANCIENT parts. Really, a Pentium 4 1.7ghz and 17" Sony CRT monitors are not anywhere near the standard now, and are nowhere near as efficient with powersaving.
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| # ? Mar 7, 2009 19:33 |
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Casao posted:That's still based on ANCIENT parts. Really, a Pentium 4 1.7ghz and 17" Sony CRT monitors are not anywhere near the standard now, and are nowhere near as efficient with powersaving. Thing is, if you put any system into "Sleep" mode, it's power use is negligable. Hell, if you really want to conserve, put it into hibernate. It's basically off.
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| # ? Mar 7, 2009 19:51 |
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PopeOnARope posted:Thing is, if you put any system into "Sleep" mode, it's power use is negligable. Hell, if you really want to conserve, put it into hibernate. It's basically off. There's no basically about it, hibernate is off.
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| # ? Mar 7, 2009 20:14 |
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You guys spend all this energy arguing about power consumption and you are actually surprised when clients get irritated with you?
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| # ? Mar 7, 2009 20:54 |
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Menacer posted:Assuming each of these use 150W, and you could shut them off for 12 hours a day if you didn't need them all up for maintenance, and using the average commercial price of power in the US (7.06 cents/kWh), you would save about $1900 per day by having them off. $1900? Who loving cares? Let's run the numbers in reverse. Let's assume those 15,000 workstations are associated with 15,000 employees, all paid $6/hour. 6 minutes of downtime a week for all users would cost $1900/day. Labor costs suck worse.
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| # ? Mar 7, 2009 22:13 |
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Zhentar posted:$1900? Who loving cares? Ha ha holy poo poo $6/hr.
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| # ? Mar 7, 2009 22:23 |
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thelightguy posted:There's no basically about it, hibernate is off. Well, its usually acpi G2 Soft-Off, things like network card and keyboard can still be powered for Wake-On-{Keyboard|LAN} depending on the current bios settings. (But that's the same power-level as a pc shut down normally would be at with the same bios settings)
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| # ? Mar 7, 2009 22:25 |
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Kaso posted:Well, its usually acpi G2 Soft-Off, things like network card and keyboard can still be powered for Wake-On-{Keyboard|LAN} depending on the current bios settings. The only difference is that the operation of the system is preserved by dumping the ram to disk.
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| # ? Mar 7, 2009 22:27 |
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Casao posted:Ha ha holy poo poo $6/hr.
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| # ? Mar 7, 2009 22:47 |
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guppy posted:That's approximately the federally mandated minimum wage -- or was? looks like it went up and I didn't notice? -- but if your employees are paid more it just proves the point even more sharply. Yeah, I just don't know anybody that makes $6/hr, even people in retail. Nobody I know in an office makes $6/hr. I don't know why, it just amused me to see it. Yeah, leaving PCs on 24 hours a day isn't really a bad thing anymore, especially with backups, anti virus, updates and everything else that goes on in an office. They have to happen, the cost of lost productivity from turning on/off is nothing compared to the cost of having an IT guy fix it.
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| # ? Mar 7, 2009 23:16 |
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I just started a contract at a public contractor for the government and it is the first time I ever worked in such an enviroment. It's my third week, and my soul is already crushed. I am replacing lots of the manual work so it's automatic (possibly putting one guy out of the job  ) but I see getting the permissions will be like tossing the one ring into mount doom all the way from hobbitville. I am taking the strategy where I make friends with the more senior people (but they are just awesome to talk with anyway) so they know I am not the guy with 20 years windows experience just because I used windows. No, I actually did this same exact work at other places. Any other advice from people who also have to deal with the government to make this contract a bit easier to handle?
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| # ? Mar 7, 2009 23:27 |
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guppy posted:That's approximately the federally mandated minimum wage -- or was? looks like it went up and I didn't notice? -- but if your employees are paid more it just proves the point even more sharply. Federal minimum wage is 5.35 per hour. That is, of course, boosted up by well meaning (but clueless) state legislatures, so your state may vary in what they consider "minimum wage". For calculation purposes, for each dollar per hour per person, it costs 2.5 cents per minute of work not performed. This takes into account their benefits cost, which is not their rate of pay. Calculation: ((BaseRate * BenefitModifier)/60). The benefit modifier is between 1.00 and 1.75, depending on your business and the benefits offered. My company is at 1.48 for 2008 (so I'll use that in my calculations). Thus, ($1 * 1.48)/60 = 2.466 cents per minute per dollar per hour. Say you have a pool of three people, making $18, $20, and $22 per hour who take the first and last 15 minutes of each day to do job-related warm-up and cool down (changing out of uniform is common, for instance). That means it costs $45.00 per day or $225.00 per week for them to perform a job-related, zero-productivity task. (((((18*1.48)/60)+((20*1.48)/60)+((22*1.48)/60))*2)*5) This means that it costs $6.75, $7.50, and $8.25 (respectively) per 15 minute block of these three individuals just sitting around shooting the poo poo. If these three are self-moderated in the job, that could happen a lot. Now, say each of these individuals have a computer. At full load one of my company's computers will consume no more than 175 watts (sorry, no GF 8800 to blow away the alliance in WoW). That means each computer, running at full tilt here, consumes 4.2 kWh per day. Since the US average power rate is 8.94 cents per kwh, which means it costs, per computer at full load, roughly 38 cents every day to operate that computer. Granted, these are designed for efficiency, so let's say that it's $5 per day per computer so that we can have monster AlienWares fitted with cathode lighting! Still not approaching any employee in terms of cost for the waste. TL;DR = Employees are the most costly part of pretty much any business.
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| # ? Mar 8, 2009 00:08 |
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It actually WAS $5.15 and it has just been raised, in increments. It was raised to $6.55 last July and the final raise in July 2009 will top it out at $7.25. http://www.dol.gov/esa/whd/flsa/
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| # ? Mar 8, 2009 00:40 |
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Arsten posted:Federal minimum wage is 5.35 per hour. That is, of course, boosted up by well meaning (but clueless) state legislatures, so your state may vary in what they consider "minimum wage". Haha, those silly legislatures. Don't they know the free market solves everything, and if they just stopped mandating a minimum wage all retail workers would be making eleventy billion dollars a year?  As for power consumption: those stats make me feel better about it. Can I still put my computer in standby though? As a compromise? 
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| # ? Mar 8, 2009 03:21 |
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Sister Miyagi posted:Haha, those silly legislatures. Don't they know the free market solves everything, and if they just stopped mandating a minimum wage all retail workers would be making eleventy billion dollars a year? I wish you guys would take your bickering, espescially the political bickering, to the appropriate forum. Anyways, I get an emergency call this morning about 10am from a location manager. Main business app is malfunctioning. I am barely awake and log in myself and ask what they are trying to do and lo and behold, they are right, what they are trying to do wont work. So I fly up to the main office. Place an after hours support call in to the application vendor. Start the phone calls to upper management to start initiating the disaster recovery procedures, only to have one of the people in the support chain stop me. Apparently the problem is a known issue, with several workaround, that was caught quite a bit earlier this week. The Locations staff and namely management was just too stupid to report that to the weekend staff and the weekend staff was too lazy/stupid to attempt the task through any other means. So here I am talking calling Operations Managers and initiating 165 dollar an hour vendor support calls because this location is basically a gaggle of flipping fools. Sometimes I HATE users. Syano fucked around with this message at Mar 8, 2009 around 03:55 |
| # ? Mar 8, 2009 03:52 |
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user called in because their cash registers were all offline and the server was giving some weird errors. upon further investigation, we discovered that they'd installed three or four different antivirus programs on the server and not bothered reading our documentation on antivirus exclusion settings, and the antiviruses had deleted various critical files and registry keys. the whole thing had to be reinstalled and they were down for two days.
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| # ? Mar 8, 2009 04:31 |
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Sister Miyagi posted:Haha, those silly legislatures. Don't they know the free market solves everything, and if they just stopped mandating a minimum wage all retail workers would be making eleventy billion dollars a year? In a non-managed environment, there's no reason to not turn it off when you're done. XP can come up quick if you don't have a bunch of crap opening on startup. Vista was a bit sluggish, but acceptable. And Win7 comes up blazing fast. In a managed environment, what I tend to do is tell everyone to leave their computers on and have each system configured to start up/shut down at set times. Implementing this in a large-scale is a pain in the butt, but it's also a great asset. The BIOS will start the system at a set time (6:00am!), and a Windows server (or each Windows client, if you're CRAZY) can be set to send shut down at a certain time every day. So, say, Saturday through Thursday it shuts everything at 6PM, but on Friday it sends shutdown at midnight so that everyone can pull virus and WU and electronic LSD hits or whatever your networked systems need. As for the point about minimum wage and free markets, I never said that. But it's a reality that if your area is not supporting jobs above minimum wage, raising the minimum wage will do nothing but inflate the dollar around your area. And, since businesses are on the ball, they will usually raise costs BEFORE the wage hike takes effect, so it's not like your minimum wage toadies even tread a little higher. They tread a little lower. It's best to try and goad businesses into the area with tax breaks or organized crime hits on juicy targets in business.
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| # ? Mar 8, 2009 04:54 |
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A ticket came in: The forums software is broken - LF posts are mixing in with SH/SC threads.
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| # ? Mar 8, 2009 06:07 |
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EVIR Gibson posted:I just started a contract at a public contractor for the government and it is the first time I ever worked in such an enviroment. Is government work in the US the same as it is in the UK? Are most of the end users just one evolutionary step above Downs victims, who need a written procedure to do every slightest thing, especially when a computer is involved, and call the helpdesk as soon as anything happens that deviates from the procedure, even when it's an error message that tells you exactly what to do to resolve it. If so, my best advice to you is to document and get them to sign off on exactly what you will be providing in advance and make it clear that any alterations will require additional time and/or money to implement, so if they want anything adding it would be best to mention it now. Try not to succumb to every feature request that gets sent your way. You will be getting them from all kinds of people, via the management chain, throughout the project and after the project is completed, most of them will come from some pleb right at the bottom of the chain who doesn't have a loving clue about anything, but since their managers are only marginally less retarded it's seen as a good idea, works it's way up and during this process it morphs from "the brainwave of some idiot" to "vitally important mission critical functionality". In this environment a "Print" toolbar icon is vitally important mission critical functionality that will stop a person from working, because they're too stupid to know about File>Print despite having worked there for 20 years and being the "go to" person for the less experienced staff if they have problems. Try and figure out how to explain to someone why what they want is a bad idea but you need to avoid making them feel stupid. If it is actually a good idea, fall back onto your documentation that they signed off on. "Yes we can do that, but it will take an additional X weeks and cost an extra $Y. If you want to go ahead I will get a revised spec to you this afternoon for you to sign" Remember that the civil service is where people go to work if they can't hack it in the private sector. Read this thread carefully and note that most of the people posting work in the private sector. The people being complained about here are going to be the cream of the crop of your users. I loving hate doing government work. Edit: Just to clarify. There are some people in the civil service who are very intelligent and do a good job. However none of them will be involved with your project. Lum fucked around with this message at Mar 8, 2009 around 17:26 |
| # ? Mar 8, 2009 15:26 |
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PopeOnARope posted:Thing is, if you put any system into "Sleep" mode, it's power use is negligable. Hell, if you really want to conserve, put it into hibernate. It's basically off. Yo know this argument started because they were talking about pushing updates when the workforce wasn't there? What good will it do you to hibernate all the machines?
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| # ? Mar 8, 2009 16:55 |
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Lum posted:UK government work Oh god, local government and their IT policies. I don't know if it's like this in the states, but over here every department within a county council acts as a seperate entity and charges any other department for it's services. Including the IT department. And the helpdesk. Yeah. Just to spell the monumental stupidity out out, that means that a user logging a ticket costs that user's department money. This means that nothing ever gets logged until it's gone from being annoying, to disruptive, to dangerous through to critical and beyond. Worm infections don't get logged until the entire department is brought down (and as Lum made clear given the state of the users this will happen), people will systematically run every single printer out of paper before logging a request for more so that they can get them all done with one ticket, etc etc. What a clusterfuck. I happen to have a friend who works there. He does lots of statistical stuff and churns out reports on whatever another department is paying him to churn out reports on. Most of these are done using Crystal Reports. Which regularly requires upgrading. Which can't be upgraded without uninstalling the old version and then installing the new version. Quite apart from the  factor of modern software not having the ability to update itself, this obviously requires local admin rights which he obviously does not have. This process has to be done by the helpdesk, which costs the department several hundred pounds every time it needs doing.Not related to IT, but he also recently had to reapply for his own job since he was becomming full time rather than contact. Fair enough, right? No. There were no other candidates and his current boss was not only on the interview panel but pretended he didn't know him throughout the interview. Ladies and gentlmen, this is your council tax at work.
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| # ? Mar 8, 2009 18:13 |
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rolleyes posted:Oh god, local government and their IT policies. I don't know if it's like this in the states, but over here every department within a county council acts as a seperate entity and charges any other department for it's services. Including the IT department. And the helpdesk. Yeah. I didn't know that, and it explains a lot. Our support contracts basically give them unlimited calls for a flat fee, yet I've often had to investigate stuff that went wrong six months ago. I always assumed that it's just because they didn't notice (usually it's because the archive software has stopped archiving) but now there is another possible reason for it. quote:Not related to IT, but he also recently had to reapply for his own job since he was becomming full time rather than contact. Fair enough, right? No. There were no other candidates and his current boss was not only on the interview panel but pretended he didn't know him throughout the interview. This one is due to equal opportunities laws. They have to advertise and interview for the job (since it's not a promotion) even if they have a candidate lined up already or they can face prosecution for discrimination. They want this person in this job and this is the only way they are allowed to go about it. It wastes everybody's time, it's not unique to government work, and is the reason why half the jobs you see advertised are not real jobs at all. For bonus points the manager often can't be bothered to do all this work himself but will pay a recruitment agency to collect candidates to interview, wasting even more money. Slightly more on-topic but another problem you have is it's virtually impossible to fire someone just for being useless. The only way to get rid of them from your team is to recommend them for a promotion. This is why there are so many idiots in the chain of command, and why EVIR Gibson is going to find himself nicely shielded away from ever having to deal with the competent staff at his customer. Again, this is all assuming that the US civil service is similar to the UK one. Lum fucked around with this message at Mar 8, 2009 around 18:34 |
| # ? Mar 8, 2009 18:32 |
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Lum posted:
We are a private company severing a government contract. Means I am hired as a contractor by the company and not the government just like any other normal employee at this private company is a contractor to the government. But it is an old company and I found out unless you just lie all the time and sleep at your desk, as long as you show some iota of effort, you cannot be fired. I am seeing it might be a different experience for each private->govt relationship and the.. ugh, I hate to use the word, "culture" that has been developed.
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| # ? Mar 8, 2009 18:48 |
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Lum posted:This one is due to equal opportunities laws. They have to advertise and interview for the job (since it's not a promotion) even if they have a candidate lined up already or they can face prosecution for discrimination. They want this person in this job and this is the only way they are allowed to go about it. It wastes everybody's time, it's not unique to government work, and is the reason why half the jobs you see advertised are not real jobs at all. For bonus points the manager often can't be bothered to do all this work himself but will pay a recruitment agency to collect candidates to interview, wasting even more money. Which is also why when you look in the jobs sections of field-specific magazines you'll see adverts which specify very precise details. If the person you have in mind for the job speaks a few languages, bung those in! If they're from abroad, say they must have experience living in xyz.
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| # ? Mar 8, 2009 18:51 |
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TokenBrit posted:Which is also why when you look in the jobs sections of field-specific magazines you'll see adverts which specify very precise details. If the person you have in mind for the job speaks a few languages, bung those in! If they're from abroad, say they must have experience living in xyz. If a recruitment agency is involved, then half the time those precise details will be obliterated as the agency just wants to collect as many people as possible. The other half of the time the advert will be run unchecked and you get stuff like "requires 5 years experience with Windows Vista", but that's a rant for the "poo poo that pisses you off" thread.
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| # ? Mar 8, 2009 19:15 |
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todays broken english ticket. Yes, I may need the user name and or computer name. I need your help urgently! There is an issue about one user that she is trying her account locked out and maybe the account have had her password changed without permission. So, I need you allow me to see the event logs from GC to investigate what is happening!. I would like to see if someone is trying to know her password or something like as well. Please, could you help me ? I have urgency in this case because we need to give feedback for the partners as soon as possible. Do you need the user name or her machine name ? I will appreciate if you give all event logs to investigate that.
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| # ? Mar 9, 2009 19:41 |
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| # ? May 19, 2013 20:20 |
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W00t3ver! posted:todays broken english ticket. Yes, I may need the user name and or computer name. Wow, seriously? I would kill for tickets in that level of English.
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| # ? Mar 9, 2009 19:46 |
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