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m2pt5
May 18, 2005

THAT GOD DAMN MOSQUITO JUST KEEPS COMING BACK


Arsten posted:

Ticket Opener: lcrumb
Ticket Description: users second quarter reports not printing right/garbled/everything is coming back without pricing
Ticket Status: closed
Ticket Remarks: u00741-examined reports/missing pricing/printer red ink empty for negative numbs/user said that she did not want red ink because she doesnt want to give boss the amount spent for last quarter/user dumped old red ink cart/requested we fill red ink reservoir with black ink/replaced red ink with red ink/reset printer/report printed properly/reported to supervisor/closed ticket
Ticket Bill: d00018

This is my favorite one so far. No negative numbers = good reports!

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bazaar apparatus
Nov 30, 2006

Whenever my body starts to feel sick, I just stop being sick and be awesome instead.

quote:

Ticket Opener: tr9
Ticket Description: user in data entry pool floor 3/keyboard missing from typewriter/smoith corona style/replacement keyboards not available take replacement
Ticket Status: closed
Ticket Remarks: u00741-took equipment e0t107 out to floor/keyboard cover down/showed user how to open and close keyboard cover/informed user that cover must be reattached at end of every shift to maintain clean desk policy/user did not like this/user did not allow for expedient leave time double bill ticket/e0t107 returned to closet/closed ticket
Ticket Bill: d00010

ahahaha I bet the user looooooved that

Arsten
Feb 18, 2003


m2pt5 posted:

This is my favorite one so far. No negative numbers = good reports!

Except that non-revenue-generating departments always had negative numbers. So no cost ever would print, not even the total, because the red was gone. Someone might think something was amiss when that got submitted to them.

quote:

Ticket Opener: tr9
Ticket Description: user in data entry pool floor 3/typewriter punching through checks put in for processing/no mfr on unit/computer driven typewriter
Ticket Status: closed
Ticket Remarks: u00741-test printed on check paper/only punches through on afegt letters/pencil stuck through rs232 cable/user denies knowledge of pencil/informed supervisor/closed ticket
Ticket Bill: d00010

Ticket Opener: halubert
Ticket Description: user cant print/printer on/printer light green/laserjet 3
Ticket Status: closed
Ticket Remarks: u00741-printer error/pc load letter/display leds inop on unit/user pointed to light on power strip/power strip light is indeed green and on/closed ticket
Ticket Bill: d00044

Ticket Opener: rpotrey
Ticket Description: request for new computer for user jhull/current computer too slow to use microsoft office/check out for upgrade
Ticket Status: closed
Ticket Remarks: u00741-current computer p166 32mb ram 585mb hdd/using office 4/motherboard supports 64mb/upgraded ram/system performing under expectations/old norton av installed by user not compatible with win95/uninstall crashed system/unbootable/backed up documents to share g under juhull folder/reinstall win95/reconfig for novell/set for system setup billing/remove local user ability to load programs/elevated for approval/u00499-removed group allowance for local installations for admins d00018
Ticket Bill: d00018

Ticket Opener: skeeneey
Ticket Description: user cant see network shares/user abusive/user refuses to try basic trshoot
Ticket Status: closed
Ticket Remarks: u00741-user verbally abusive/user refuses to relinquish workstation for troubleshooting/reported to supervisor/supervisor sent user home for day/network shares functioning properly/norton disabled/chat software installed/hard drive full/dumped tree for review/large pornographic image stock found/appended for review/informed supervisor/elevated for admin action/u00343-user computer cleaned of porn/user security reduced to core app set/forwarded ticket report to tracy
brannigan in hr/ticket closed
Ticket Bill: d00044

Ticket Opener: skeeneey
Ticket Description: user needs more security to perform job/insists needs web browser/evasive about purpose
Ticket Status: closed
Ticket Remarks: u00741-user noted in file as having 374 mb of pornography on hard drive in dec of 95/request denied/elevated for purpose review/u00499-spoke with cindy sheehan in hr/review approved no appropriate reason for user to have internet access/job function does not require/closed ticket
Ticket Bill: d00044

Ticket Opener: tr9
Ticket Description: user in data entry pool level 2/computer monitor has died/light will not come on/cant see if cord is plugged in due to file cabinet/bring hand truck
Ticket Status: closed
Ticket Remarks: u00741-user hitting degauss button instead of power button/monitor fine/ticket closed
Ticket Bill: d00010

Ticket Opener: jmestick
Ticket Description: user needs it to go over policies has questions
Ticket Status: closed
Ticket Remarks: u00741-user needs to talk to hr/i do not have information on health insurance options/referred to tracy brannagan/closed ticket
Ticket Bill: d00018

Ticket Opener: jdarcy
Ticket Description: user requires access to notes email of user kdarcy/says she is his boss
Ticket Status: closed
Ticket Remarks: u00741-users seem related/elevated for action/u00499-contacted cindy shehan in hr/jdarcy is not a member of kdarcys department nor his supervisor/user insists she needs it/referred her to cindy sheehan regarding access policies outside of subordinates/ticket closed
Ticket Bill: d00051

Ticket Opener: hninera
Ticket Description: user requests access to financial reports for his department
Ticket Status: closed
Ticket Remarks: u00741-users security level insufficient for financial records/request denied/elevated for review/u00343-contacted cindy sheehan/user new hire in admin for data entry coordination/financial records wrong/informed supervisor/supervisor requested computer access revoked for hninera/removed security for hninera/ticket closed
Ticket Bill: d00018

Nigger Goku
Dec 11, 2004

あっちに行け


Oh jesus these are brilliant. They're like a script to some 'The Office'-esque comedy.

Ashex
Jun 24, 2007

These pipes are cleeeean!!!

Careful with making these public, you're just writing the script for "The IT Crowd"

KomradeVirtunov
Sep 14, 2007


I don't know if I'm more horrified by that ticket system or that there's a "clean desk policy" that is apparently enforced by IT.

admiraldennis
Jul 22, 2003

I am the stone that builder refused
I am the visual
The inspiration
That made lady sing the blues


Arsten posted:



These are all amazing.

Strong Sauce
Jul 2, 2003

You know I am not really your father.

Seriously people can't wait until they go home to download their porn?

Mikey-San
Nov 3, 2005

I'm Edith Head!

Strong Sauce posted:

Seriously people can't wait until they go home to download their porn?

man all i gots at home is this mo-dem but they got a fancy internet at work

time for tits, gently caress a status meeting

MrMoo
Sep 14, 2000


Mikey-San posted:

time for tits, gently caress a status meeting
Quite popular with middle-management and sales for some reason

Strong Sauce
Jul 2, 2003

You know I am not really your father.

I guess its too much to ask them to use a flashdrive? I mean if they don't take it home then when do they use it...

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Strong Sauce posted:

I guess its too much to ask them to use a flashdrive? I mean if they don't take it home then when do they use it...

In case the dates and the descriptions of P166's with 32MB RAM didn't clue you in, this was in the early 90's.

Arsten
Feb 18, 2003


Ashex posted:

Careful with making these public, you're just writing the script for "The IT Crowd"
I never said these were public domain. And if anyone here is a tv producer, please send money so that I can feed my family you soulless whelk.

KomradeVirtunov posted:

I don't know if I'm more horrified by that ticket system or that there's a "clean desk policy" that is apparently enforced by IT.
Actually, IT was the police for a lot of things there, simply because they had access to go everywhere. Those ticket bill numbers are departments. If your ID badge said you belonged to data entry (d10) and you showed your face in the admin area, you were suspended without pay for like a week. So, we enforced the clean desk policy, the "plants must be green" policy, the "binders must be labelled vertically with no more than 22 characters in size 14 font" policy, and, my favorite, the "bathroom breaks can't take longer than 15 minutes" policy. That last one netted me a very nice analogue stop watch from the company. Yes, I'm serious. If I wanted, I could watch someone go into the bathroom, click my stop watch, then report them for taking too long. Despite never reporting a single person, I almost always had that watch so I could time how long things were taking. It netted me a "You're a team player!" award, which I think I still have in storage, somewhere.

Strong Sauce posted:

Seriously people can't wait until they go home to download their porn?
Dude, I'm hard NOW. And that bitch will be home when I get there. I'm cranking it off HERE. So what if the bottom of my desk gets lower to the ground.

Strong Sauce posted:

I guess its too much to ask them to use a flashdrive? I mean if they don't take it home then when do they use it...
I was employed there from mid 94 to mid 98(ish), and it was my first IT job. I think when I was leaving, you could get a 32MB flash drive for around $120 or $150. Plus, the very few things that had USB were USB 1.11.0. Even JPGs strain to save at any decent rate on USB 1.1 1.0.

I will pull more of these out this morning and post them a little later. But, for now, I'll leave a bit of trivia:
-u00741 is me (duh, easiest to search on)
-u00499 was my boss. This guy taught me a healthy hatred of all idiots, and was what molded me for my evil reign of sys/net admin later on in life. He was what I became. I need to send him a "thank you" card or something.
-u00343 was the head of IT. He worked on ancient networks in the 70's, and kept working on them until the time I worked for him. He was like 60 at the time and a complete rear end in a top hat to everyone who didn't have two braincells to rub together. He told the CEO once that he couldn't find his rear end with both hands and a ballistic missle locked onto a transmitter in his colon. The CEO, for some reason, tried to have him fired at least two dozen times while I worked there.

Arsten fucked around with this message at Dec 6, 2008 around 16:09

Arsten
Feb 18, 2003


Here are a few more. I got called to do something at work.

On the positive side, I found an export function that has CSV! Soon I'll be able to pull these out a heckuva lot faster!

quote:

Ticket Opener: chart
Ticket Description: user cant find development programs on his security profile/needs for program development
Ticket Status: closed
Ticket Remarks: u00741-user is not a programmer why does he need development tools/contacting user/user says he was promoted to lead application designer for hr/hes great in excel formulas wants to learn C/request denied/user not a programmer
Ticket Bill: d00023

Ticket Opener: shavol
Ticket Description: user cant access network/cord plugged in/amber light solid/wfw
Ticket Status: closed
Ticket Remarks: u00741-user doesnt have a network card/user is not required to have network access/network cord was stuck into floppy drive amber light was lock light/remoed network cord from office told user to not try to modify equipment/closed ticket
Ticket Bill: d00018

Ticket Opener: uhenae
Ticket Description: user hard to understand/he seems to be talking about his de computer not properly syncing records
Ticket Status: closed
Ticket Remarks: u00741-user led me to bathroom/said in broken english that computer is not syncing/the toilet isnt flushing/informed user to call ext 089 next time/will tell janitorial this time/closed ticket
Ticket Bill: d00010

Ticket Opener: hninera
Ticket Description: user not able to find reporting package on his computer for department
Ticket Status: closed
Ticket Remarks: u00741-user is not listed as reporting/asked his supervisor jgirtrell/supr unaware of request/request denied
Ticket Bill: d00018

Dmar
Aug 19, 2004
yarg

Arsten posted:

Ticket Opener: uhenae
Ticket Description: user hard to understand/he seems to be talking about his de computer not properly syncing records
Ticket Status: closed
Ticket Remarks: u00741-user led me to bathroom/said in broken english that computer is not syncing/the toilet isnt flushing/informed user to call ext 089 next time/will tell janitorial this time/closed ticket
Ticket Bill: d00010

This is incredible.

WickedMetalHead
Mar 9, 2007
/dev/null

Arsten posted:

Ticket Opener: shavol
Ticket Description: user cant access network/cord plugged in/amber light solid/wfw
Ticket Status: closed
Ticket Remarks: u00741-user doesnt have a network card/user is not required to have network access/network cord was stuck into floppy drive amber light was lock light/remoed network cord from office told user to not try to modify equipment/closed ticket
Ticket Bill: d00018

This is awesome.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Arsten posted:

Ticket Opener: uhenae
Ticket Description: user hard to understand/he seems to be talking about his de computer not properly syncing records
Ticket Status: closed
Ticket Remarks: u00741-user led me to bathroom/said in broken english that computer is not syncing/the toilet isnt flushing/informed user to call ext 089 next time/will tell janitorial this time/closed ticket
Ticket Bill: d00010

What the gently caress is going on here?

thelightguy
Feb 6, 2007

Well there's your problem.


Wombot posted:

I AM SO SICK AND TIRED OF YOUR TOTAL LACK OF CUSTOMER SERVICE!!!I AM STILL RECEIVING THE SAME F***ING ERROR AND ALL OF YOUR A**ININE SUGGESTIONS HAVE DONE ABSOLUTELY NOTIHING!!! NOTHING!!! NOTHING!!! TO RESOLVE THE F***ING ISSUE. FIX YOUR G** D***ED WEBSITE SO THAT I CAN DOWNLOAD AND INSTALL MY GAME. AT THIS POINT I AM READY TO REPORT THIS BULL**** TO THE FTC AND SEE WHAT THEY CAN DO TO FORCE YOU TO ASSIGN AN AMERICAN WHO CAN READ AND SPEAK AMERICAN TO RESOLVE THIS ISSUE AND NOT JUST SOME LOWLIFE FROM A FOREIGN COUNTRY WHO DOESN'T KNOW WHAT THEY ARE TALKING ABOUT. I WANT A SOLUTION NOT STOCK ANSWERS FROM YOUR KNOWLEDGEBASE WEBSITE. I HAVE TRIED EVERY SOLUTION YOUR HELPLESS WEBSITE HAS SUGGESTED AND I CANNOT DOWNLOAD MY GAME. I HAVE BEEN ABLE TO DOWNLOAD OTHER GAMES FROM YOUR WEBSITE SO I KNOW IT HAS SOMETHING TO DO WITH THE WAY YOU HAVE SET UP THE DOWNLOAD FOR THIS GAME. FIX IT G*** D*** IT. NO MORE BULL****, NO MORE STOCK ANSWERS. READ THE ERROR CODE FIGURE OUT WHY YOUR WEBSITE DOESN'T WORK AND FIX IT!!! FIX IT!!! FIX IT!!! I DON'T WNAT ANOTHER APOLOGY I WNAT A SOLUTION, YOU KNOW THAT'S WHERE YOU DO SOMETHING THAT FIXES THE ERROR. TRY THAT INSTEAD OF CONTINUING TO PRACTICE YOUR ILLETERACY ON AN UNSUSPECTING AMERICAN PUBLIC.

(Censorship his)

I know this is old, but did he seriously censor "asinine"?

duz
Jul 11, 2005

Excellent. The Arkham Asylum
shower cam is operational.

Strong Sauce posted:

Seriously people can't wait until they go home to download their porn?

rolleyes posted:

In case the dates and the descriptions of P166's with 32MB RAM didn't clue you in, this was in the early 90's.

I know a guy that worked in IT Security for a Fortune 500. He said they were firing people weekly, sometimes daily during the busy months, for downloading porn on work computers.
This was two years ago.

Ashex
Jun 24, 2007

These pipes are cleeeean!!!

duz posted:

I know a guy that worked in IT Security for a Fortune 500. He said they were firing people weekly, sometimes daily during the busy months, for downloading porn on work computers.
This was two years ago.

You would think they would install a filter.

Nodoze
Aug 17, 2006



Arsten posted:

Ticket Opener: shavol
Ticket Description: user cant access network/cord plugged in/amber light solid/wfw
Ticket Status: closed
Ticket Remarks: u00741-user doesnt have a network card/user is not required to have network access/network cord was stuck into floppy drive amber light was lock light/remoed network cord from office told user to not try to modify equipment/closed ticket
Ticket Bill: d00018

This is incredible


edit: the one about the person putting the cd in on the bottom side of the tray is mind boggling

Nodoze fucked around with this message at Dec 6, 2008 around 17:11

Morgan_
Dec 12, 2004


I work in a IT dept at huge biometrics company, so we have a little bit of everything going on. A philosophy major, business majors, EE majors, CS majors, accounting majors, tech school people, etc.

Guess which ones tend to be the biggest pain to deal with? It isn't the hardware engineers or even the software engineers... It is the people who attended tech schools who now work in our call center.

My only guess is that they have to deal with people over the phone everyday that don't respect them...

Jo
Jan 24, 2005



amerrykan posted:

Technicians who insert carriage returns
into their case notes rather than just
letting the field word wrap, and you can
tell just how big their input field is.
I wonder if they sometimes try to go too
far, see the text wrap to the next line,
backspace it, press enter, and then
continue on.

I'll one up that. Our webmail application automatically INSERTS returns at the border of the input field. Makes me want to stab the people that built it. Better yet, if someone responds, the auto inserted '>'s will sometimes push the line past the edge

>> resulting in return mail that
> looks
>> something like this thing.

duz
Jul 11, 2005

Excellent. The Arkham Asylum
shower cam is operational.

Ashex posted:

You would think they would install a filter.

They did. For some reason they couldn't use a whitelist so there were plenty of ways around it apparently.

i_heart_ponies
Oct 16, 2005

because I love feces


At my first network job we were all on walkie talkie for dispatch. I was out smoking on my break when the receptionist for the company starts frantically looking for us...

"Bob or Nico, Bob or Nico, come in please"

"Go ahead, Diane"

"Yes, uh, the downstairs women's restroom is out of toilet paper."

<<pause while we both crack up off mic>>

"Uh Diane, IT stands for 'information technology' not 'instant toilet paper'. You have to talk to Operations on 4 about that."


For the rest of the time I worked there, we referred to ourselves internally as "Instant Toiletpaper".

Arsten
Feb 18, 2003


OK, so bad news. Apparently, "CSV" when this thing was designed is completely different than what CSV has always meant to me. Easily-exported isn't going to work because it's not going into Excel for copy/paste action.

I'll pull more out the painful way and post them tonight.

daveslash
Jan 8, 2002

enemy light post spotted

Arsten posted:

Ticket Opener: skeeneey
Ticket Description: user needs more security to perform job/insists needs web browser/evasive about purpose
Ticket Status: closed
Ticket Remarks: u00741-user noted in file as having 374 mb of pornography on hard drive in dec of 95/request denied/elevated for purpose review/u00499-spoke with cindy sheehan in hr/review approved no appropriate reason for user to have internet access/job function does not require/closed ticket
Ticket Bill: d00044
Holy poo poo this guy was busy. 374 mb is a ridiculous amount of porn in 1995.

mllaneza
Apr 28, 2007

Veteran, Bermuda Triangle Expeditionary Force, 1993-1952

Superhaus posted:

I pushed her keyboard drawer down, as she had it jammed up against the underside of the desk.

Even better is when one of the jammed keys is causing Windows to beep frantically. I had one poor woman call me twice in an hour with the same damned beeping noise. She had the decency to be humiliated after the second time. Stuff lying on keyboards is another source of calls-that-will-get-someone-called-a-moron-eventually. I have a fantastic "bedside manner" when I'm making a desktop call, but I'm the IT manager (I'm the only full-timer in IT, and orders of magnitude better than the last guy) so I can get away with apply an icy stare while someone works out the inanity they've just committed.

To improve on an already wonderful support environment, my two problem users went in the first round of layoffs. One was the "email complainer" and "personal laptop" guy. His philosophy on email was pretty much that if he's hit send, they've read it and anything slower than that is a problem. The personal laptop was his wife's actually and it was dropped on my desk first thing one morning accompanied only by the words "fix it". The other "dearly departed" was a woman I wouldn't have invited to her own going-away party. She was a whiner and a project manager although often actually competent. But that didn't stop her from interrupting my lunch once to complain that her laptop had lost network connectivity. Turns out she had caps lock on, as was clearly indicated in the authentication dialog that had stumped her.

Thank loving God we don't lock accounts after repeated failures. I think we'd be ok at the new place, but my last job (major advertising office in San Francisco with an international reputation) was plagued with lockout tickets. Well, the holding company that owned us (one o the big three in advertising) was taking NO chances with Sarbannes-Oxley compliance so you needed two signatures for an ftp site and passwords were on a 90 rotation with no re-us; this lead to "lastname##" passwords. And people still forgot them regularly. To cap things off, the master directory in London was pushing stale data back to use. Stale data like account lock status and passwords... Once. A. Goddamned. Hour. (or so). Worse, there was a window when they'd actually catch the change so it'd work about half the time. And the window wasn't regular so we couldn't just only unlock accounts between 10 and 30 minutes past the hour (for example). That system drove users to profanity on a daily basis. And London didn't give a poo poo about the colonies so they took six months to do anything about it.

I respect some of the guys who run that place, but it's a loving clown college. Some guys I'd turf out, a few I'd give generous severance packages so they can recover from being massively burned out.

CUNT AND PASTE
Aug 15, 2004

~see my amazon wishlistu~


Summary:
IE is not working

Notes:
IE isnot working, displays error on all internet pages.
Added dns suffix same error
checked proxy settings all ok
Clear temp files cookies history same error
spoke to lead approved escalation to tier 2
see attachment

Attached:
I wonder.txt

--
I wonder..
I wonder if there's a reason for this. All of this.
I wonder if there's a place for all of us. A place to feel needed. A place to belong.
--

I looked the guy up in the address book and then found his LiveJournal on Google. He likes some gay, fit J-Pop star named Shige way too much, and writes "NC-17" fanfic accordingly.

Ryokurin
Jul 14, 2001

Wanna Die?

I love users who call in with a problem, explain it half assed and then call back to complain on how you got it wrong in the description of the ticket.

user says the following: The big monitor has a blue blob on the screen that won't go away. I think it needs to be checked out.

I type basically the same thing verbatim because trying to clear it up usually brings a call. But yet she calls again anyways. Clearly she wasn't paying attention as she thinks I'm someone else.

user: The last guy messed my ticket up. Its not a blue blob on the screen, the entire screen is blue! And I need you to resend it all, I got to put it on my daily progress report.

At least this time I actually got the name of the monitor out of her as before all she could tell me was the big one.

Trinitrotoluene
Dec 25, 2004



Things I have to put up daily within the small company I work for (remote tech support):

1) Explaining why not applying any windows updates ever (including server updates) to our customers (over 50 small companies) is a bad idea and will ultimately end in pain.

2) Explaining that having the same admin password and username at all the companies is a bad idea.

3) Explaining that having the same password for remote access to routers (sitting on port 80 accessible to the entire internet) is a bad idea.

4) Explaining that allowing users (solicitors/accountants/property developers) to have passwords of 'password' and 'letmein' is a bad idea, especially when these users have access to VPN's and Outlook Web Access.

5) Explaining that adding "Domain Users" to "Local Administrators" is a bad idea.

6) Getting shot down by my manager and head technician when I tell them they are being incompotent by keeping all the above going.

For those interested in the reason for no windows updates of any kind: "There is the potential to kill a machine" and "The machines are behind routers so they will all be OK". I poo poo you not.

I hate my job.

MrMoo
Sep 14, 2000


Trinitrotoluene posted:

Things I have to put up daily within the small company I work for (remote tech support):

Pretty much every small company in the world is like this though.

feld
Feb 11, 2008

Out of nowhere its.....

Feldman



Trinitrotoluene posted:

5) Explaining that adding "Domain Users" to "Local Administrators" is a bad idea.

My company just got acquired by a huge company that's very well known. I'm in the process of joining our networks and soon we'll be dumping our Windows domain and joining theirs.

I about poo poo myself when I heard them say "every user is Local Admin on their PCs". This company has ~3000 employees and offices in many, many countries. Why on earth they would allow this to go on is beyond my comprehension...

Oh well, it's not my problem to worry about. I'll be assigned to the Linux team full time soon anyway.

nene
Jan 5, 2007
Mad Scientist

It's not exactly a ticket, but a few months ago the desktops department got a hardware request form asking for a "blueberry"

What's worse is this doesn't seem to be an isolated incident, according to head of desktops they've also received recent requests for a "gooseberry"

Now can someone please let me know what it means when a network is "lumpy" Other than you didn't stir it enough.

Ratmtattat
Mar 10, 2004
the hairdryer

I did like it one time when I arrived to a person's desk because they were complaining of a sticky keyboard. They could have at least had the decency to throw their Dr. Pepper can away in a different trash can before lying to me and saying that they have no idea why it's sticking.

EVGA Longoria
Dec 25, 2005

Let's go exploring!


nene posted:

It's not exactly a ticket, but a few months ago the desktops department got a hardware request form asking for a "blueberry"

If it's good enough for Jay-Z, it's good enough for me.

haljordan
Oct 22, 2004

the corpse of god is love.


Ratmtattat posted:

I did like it one time when I arrived to a person's desk because they were complaining of a sticky keyboard. They could have at least had the decency to throw their Dr. Pepper can away in a different trash can before lying to me and saying that they have no idea why it's sticking.

You WISH it was just Dr. Pepper.

Chivas Aribas!
May 21, 2007


I really wish the head of the company wouldn't forward me every "LOOK OUT IT IS A NEW VIRUS THAT WILL BLOW UP YOUR COMPUTER AND KICK YOUR DOG!" emails. With the exact same message.

"Better keep an eye out for this"

Spazz
Nov 17, 2005

Embrace this moment.
Remember, we are eternal.


I seriously just had one of the teachers ask me about a car problem.

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ADBOT LOVES YOU

Chunky Monkey
Jun 12, 2005
Kill the Gnome!

Turns out the last user had the wrong drivers installed on her computer. Anyways, heres my gem for the day

User complaining that her new printer is giving her an error. I called HP and we need to send the printer back for repairs.

The problem? She refuses to send me the printer so I can send it in. Says "This is our main printer and I need it" I told her she could put a request to have the data run to other printers and her answer was "They are too slow". I told her if she doesnt send it in I cant fix it, and wouldnt she like to print slowly than not at all? She demanded to talk to my supervisor. Its gonna be a looong day...

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