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Oh we discussed it over the phone. He just screwed up is all. The CEO of their company called me back in a panic because his first thought was how horrible it will be for them to recreate the permissions but I calmed him down. I set him the task of determining when the last good backup is from and when the change happened so he can tell me just how bad our exposure is when we restore. The good news is that the defaults don't allow anyone to write, so from the moment this happened there's been no changes to the share. As long as the last good backup is reasonably close to that time then our exposure is minimal. Meanwhile I'm having an amazing hickory burger from Barneys. Free. Freeeeeeeeee!
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| # ? Jul 19, 2012 19:29 |
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| # ? May 24, 2013 18:56 |
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madmaan posted:Try to also realize that the only thing that matters in this game is your pay, title, and your vacation allowance. Anything else they throw at you is to distract you from why they aren't giving you more of either 3 things. Kensai's post reminded me of this. Anyone else get assigned massively "not my job" poo poo because their boss thinks they would have fun doing it? Thanks for tripling my workload and giving me an unrealistic deadline. I'm sure I'll enjoy the hell out of it*. I can be paid in fun! *it being the amount of liver damage I'll sustain drinking this project away later.
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| # ? Jul 19, 2012 19:36 |
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Domain controller with all the FSMO roles gets rebooted after testing fire alarms in the server room. It comes up, allows you to log in, and says "No domain found." gently caress. poo poo. DNS and DHCP both give errors. Group Policy gives the same error. Restarted the Workstation (and other 2 services that want to restart at the same time) and the server starts working flawlessly again. I was about half a second from seizing FSMO roles to my virtual DC. Anyone have any ideas what the hell would cause this?
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| # ? Jul 19, 2012 19:37 |
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EoRaptor posted:Yes, I just found out rolling out updated drivers from a 2008 R2 shared device requires admin privileges on the desktop. One of users has a corrupted driver for our new Xerox 7125. Our normal fix for this kind of stuff for our 7755 is to switch it from PCL6 to the specific driver and then back again on the print server, but the Xerox support website is currently down so I can't download it. Oh well, back to playing New Vegas DLC.
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| # ? Jul 19, 2012 19:43 |
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Paladine_PSoT posted:Kensai's post reminded me of this. Anyone else get assigned massively "not my job" poo poo because their boss thinks they would have fun doing it? FYI, bosses that do this are doing it for selfish reasons. Your boss is trying to look good by exploiting your abilities He is taking on work your dept isn't suppose to do to impress someone in his chain of command. Its sure fun when he is recognized for "thinking outside the box" and the like while you are working on stuff outside your paygrade without the benefits of it. My current boss has been a "leader of the" quarter nominee ever since my start day at my current company. I have no illusions why and I make it a point to make sure he knows as well. The easiest way to break this cycle is to have a meeting with your boss. Let he/she know that you understand that you are making them look good. Let them know that you will continue to do so as long as they are making efforts to reward you for it. Bosses love workhorses but few will have any motivation to reward unless they are nudged to.
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| # ? Jul 19, 2012 20:06 |
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My boss got an email from the IT people at the main campus. Our info desk receptionist has called to have her password reset 6 times in the past two days  Paladine_PSoT posted:Kensai's post reminded me of this. Anyone else get assigned massively "not my job" poo poo because their boss thinks they would have fun doing it? Being willing to help people is a great personality trait. If you let other people know you're willing to help, you're an idiot.
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| # ? Jul 19, 2012 20:17 |
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madmaan posted:FYI, bosses that do this are doing it for selfish reasons. Your boss is trying to look good by exploiting your abilities He is taking on work your dept isn't suppose to do to impress someone in his chain of command. The boss in question is the CEO 
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| # ? Jul 19, 2012 20:39 |
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Paladine_PSoT posted:The boss in question is the CEO Then in that case, you are just boned without lube my friend.
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| # ? Jul 19, 2012 21:43 |
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 What happened to the internet today? It went out for about 15 minutes. By the time I called the ISP it had come back up. Except in Office X, so I reset the switch a few times until it started working again. How many times did it take? 4 times IF YOU RESET A SWITCH 4 TIMES IT CAN WIPE THE CONFIGS! - Coworker and - Our IT Manager
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| # ? Jul 19, 2012 22:13 |
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Dick Trauma posted:Oh we discussed it over the phone. He just screwed up is all. The CEO of their company called me back in a panic because his first thought was how horrible it will be for them to recreate the permissions but I calmed him down. I set him the task of determining when the last good backup is from and when the change happened so he can tell me just how bad our exposure is when we restore. You can use robocopy to copy only permissions and not the data itself, if it's helpful. Probably something like robocopy <Source> <Destination> /COPY:S
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| # ? Jul 19, 2012 22:41 |
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We have a secondary data center and there's a bit of lag in replication so I decided we could use it as a disaster recovery drill. There was about a 30 minute window of exposure between that version of the share and when the permissions got bunged up. The techs and I were discussing Robocopy for just that reason. It really comes in handy.
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| # ? Jul 19, 2012 23:32 |
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I got a ticket because a person was moving their office. They requested I move their computer today and then the furniture would be moved tomorrow by moving guys or something. I went over and find her desk is half apart. "Oh I figured while you're here you can just give me a hand moving everything and then I can skip the moving guys tomorrow." So we moved her office - desk, filing cabinets, plants and all. It was a quiet day and I really didn't have anything else to do, and she thanked me after for helping her when I could have told her to screw off. I think she's just one of those people that think that man = muscle to be used, regardless of job function.
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| # ? Jul 19, 2012 23:55 |
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A phisher came in? Got a voicemail relating to the place I left a little over a year ago. "Hey this is Tim calling from Butts University, I'm the new IT guy for the farts department, I need to know about the servers, where they are, what their passwords are...we need to be able to give users permissions...give me a call back or email me at suspiciouslynamedaddress@gmail.com" Call up my buddy there. "So you finally found a full-time IT guy? Tim?" "Nope, nobody here named Tim." It would be nice if social engineers would keep their information up-to-date.
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| # ? Jul 20, 2012 01:37 |
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Crowley posted:This morning I was playing with my phone and noticed that the X9720 had poo poo the bed and was reporting a segment offline. A bit later my coworker sent out a company winde mail explaibing that a major part of our media archive was offine. This afternoon the correpondance from HP started ticking in, and now I'm just kicking back and reading through (yet another) horrible case about the X9729 How have you not finally replaced that lemon with something that functions? That many issues with anything and it would be straight back to the reseller and a replacement from a different company would be on its way.
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| # ? Jul 20, 2012 01:54 |
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Raere posted:I got a ticket because a person was moving their office. They requested I move their computer today and then the furniture would be moved tomorrow by moving guys or something.
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| # ? Jul 20, 2012 02:17 |
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coyo7e posted:Welp, you just hosed yourself good. Enjoy all the followup calls and the, "well you moved Maggie's desk for her, why won't you help me!?" The entire time I read the posts I had immediately thought of Moey, who I now think of as Movey. Welcome to your new job title as official transporter of desks, Raere!
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| # ? Jul 20, 2012 02:37 |
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notwithoutmyanus posted:The entire time I read the posts I had immediately thought of Moey, who I now think of as Movey. Nothing like breaking a sweat in the 68 degree office.
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| # ? Jul 20, 2012 02:59 |
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Wayyy back in the thread I mentioned I was moving cross country, update: Move went well, could not be happier, so sunny. On the job front, nailed an interview on Wednesday (Waiting on 2nd interview via vid conference to the states.) completely failed an interview today due to unexpected HTML and weird Word formatting questions.
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| # ? Jul 20, 2012 03:41 |
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coyo7e posted:Welp, you just hosed yourself good. Enjoy all the followup calls and the, "well you moved Maggie's desk for her, why won't you help me!?" I should have clarified - she's a big boss, one level below the COO. I could have said no but it would be wise not to. Luckily this building has very few offices, almost everyone is in a cube. We just played musical offices and everyone switched around. I only had to swap the computer for the other execs, she's the only one that did this to me. I should be fine until next year when they want to move again due to feng shui imbalances. Two of the executives who have 3 monitors already decided they want 4 now. 4 monitors. Four. I had a single monitor for my first six months here before getting 2, and I'm more than happy with that. I'll bet big money I have more applications open and am on the computer more than the execs. I'd say it's an e-peen thing but they're mostly women. Raere fucked around with this message at Jul 20, 2012 around 04:06 |
| # ? Jul 20, 2012 04:00 |
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Raere posted:I should have clarified - she's a big boss, one level below the COO. I could have said no but it would be wise not to. Luckily this building has very few offices, almost everyone is in a cube. We just played musical offices and everyone switched around. I only had to swap the computer for the other execs, she's the only one that did this to me. I should be fine until next year when they want to move again due to feng shui imbalances.
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| # ? Jul 20, 2012 05:10 |
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coyo7e posted:Okay, call her into your office the next time you are being relocated Hahaha, good one! No, IT will be in the cramped windowless hell until the end of time.
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| # ? Jul 20, 2012 06:05 |
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Thankfully windowless offices are illegal in my country.
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| # ? Jul 20, 2012 07:37 |
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Raere posted:Hahaha, good one! No, IT will be in the cramped windowless hell until the end of time. Negatory, my office is nice and window-y. South facing windows, so it still gets too hot inside, but that's what the air conditioned server room is for! An automated systems monitoring ticket came in: Our System Center Configuration Manager install shat itself. It never did install quite right the first time, but we got the user state migration tool to work correctly, and were able to use the patching system, software deployment and USMT goodies just fine. Until I had to reboot and learn that the loving domain wide service had a 30 day password reset policy, and now the password no longer works. Apparently if you leave a server on forever and ever, the user tokens never get invalidated, which means you don't notice the problem on your 97 day uptime server until you have to reboot on patch Tuesday for some high importance security updates. Also, never ever document your service passwords anywhere, so there is no chance in hell you can administratively reset it to the old one and disable expiration. Additionally, gently caress you SQL for not supporting managed service passwords. After 16 loving hours of arguing with cryptic logs, unhelpful technet forums posts, relearning what did the first time we installed everything, and what the gently caress we did wrong during the original install, and correcting 4 different SQL services, it's fixed. Apparently 'Server can't see SMB_STATE_SHARE: Error 500' means "you should add LOCAL SERVICE to the full control list for the state store folder". It loves to reset the loving permissions to it, so I added local service to the default administrators group, gently caress it. Next I'll just use a computer specific GPO to force the permissions to work properly on boot. And apparently you have to monitor status logs and some other poo poo to insure the service uninstalls gracefully and completely, otherwise good loving luck adding it back in. It took me two tries to learn that when it disappears out of the management console, that doesn't mean it's done uninstalling. After that, the next 3 reinstalls of the service were just to figure out what log entries were supposed to be there, and which were not. Once I learned what the correct heartbeat log entries for the System Migration Point were, it was easy to see what was hosed up and fix it. But now all the features except DHCP and WINSOCK BINDs in AD are corrected, and that's a reasonably trivial fix in AD once I get around to it. Now to praise Satan's glorious name that I got this poo poo done before our next 20 laptop rollout. With delicious cider, lots of delicious cider. Also, if any Server 2008 R2 admins are experiencing issues on servers where the usable ram trends toward zero as the servers hum along for a week or two, there is an easy fix for it. Download Sysinternals RAMMap, and look at the Metafile usage. There is an odd bug where 2008R2 and Win7 won't release the Metafile data from active pages. This leads to running out of ram, and then bad poo poo happens. If it's more than ~50% of your total system ram, you can purge it to Standby and free it up for useful poo poo by emptying the System Working Set. My DFS file server went from 'has to reboot every week or two' to 'pres the butan whenever ops manager says it has less than 70% ram free'. Much less of a pain in the dick, since that's where all our business critical files are.
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| # ? Jul 20, 2012 08:05 |
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Moey posted:How have you not finally replaced that lemon with something that functions? That many issues with anything and it would be straight back to the reseller and a replacement from a different company would be on its way. HP won't do that, but they have given us a sizable amount of money for another storage to replace it, we negotiated with them for a while and got that turned into a huge discount on an EVA instead. I still wouldn't buy storage from HP again - except for EVA.
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| # ? Jul 20, 2012 10:11 |
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EvilMuppet posted:Wayyy back in the thread I mentioned I was moving cross country, update: Move went well, could not be happier, so sunny. Any IT job where they ask you word formatting questions at your loving interview is not worth having. You dodged a bullet. Keep looking for that next interview. Even if you take a job on you don't think is perfect, keep looking until you find something great.
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| # ? Jul 20, 2012 12:39 |
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madmaan posted:Any IT job where they ask you word formatting questions at your loving interview is not worth having. You dodged a bullet. Every time I've been asked some dick word or excel question in an interview I say this line. . . "I don't know how to off the top of my head, and if you don't use that function daily I doubt you do either. I personally would pull up google and ask it how to do said function" Then I don't answer any call backs.
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| # ? Jul 20, 2012 13:00 |
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Our office has the most windows of any office in the building. So naturally we keep the lights off and the blinds closed.
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| # ? Jul 20, 2012 13:09 |
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The goto answer for something obscure should always be "I have no loving idea but here is how I would go about educating myself on the answer..." because a good IT person doesn't necessarily know everything, but knows how to find the solution.
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| # ? Jul 20, 2012 13:44 |
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I sit right in front of an eastern-facing window (as in my desk is pushed up against it), and I keep the blinds closed most of the time. Can't see my monitor with the sun in my eyes.
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| # ? Jul 20, 2012 13:45 |
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psydude posted:Our office has the most windows of any office in the building. So naturally we keep the lights off and the blinds closed. For security reasons my building has no windows, only skylights. 
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| # ? Jul 20, 2012 14:22 |
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Sirotan posted:For security reasons my building has no windows, only skylights. Joke's on you. Spies and assassins love entering through skylights.
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| # ? Jul 20, 2012 14:27 |
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psydude posted:Joke's on you. Spies and assassins love entering through skylights. It's true. A building we now own had someone climb up onto the roof, break out a skylight and firebomb the place a few years ago. Luckily it happened at night and no one was hurt. And the guy that did it is now in prison.
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| # ? Jul 20, 2012 14:31 |
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Sirotan posted:It's true. A building we now own had someone climb up onto the roof, break out a skylight and firebomb the place a few years ago. Luckily it happened at night and no one was hurt. And the guy that did it is now in prison. At an old place of work we had a break-in through the skylight one night. Unknown to the thieves they managed to trip not just one, but two laser-tripwires on their way onto the premises (set up because we knew the skylights were a weak point), and when they got inside thy could only smash their way into the inner courtyard with their stolen goods, and was beating each other up for not bringing a longer ladder to get out with when the police arrived.  Edit: I currently sit right in front of a north-facing wall of one-way windows I like it.. except you have to remember that one-way windows only works when it's slightly lighter outside than inside, so when I'm working late or in the afternoon during winter I'm sitting in a bright spot of light - so I have to remember to wear pants or at least not thigh-high skirts. We're moving to a new location while they rebuild the IT department and add it to the new sets we're building in August, so for half a year I get a corner desk in the middle of the newsroom. I foresee a huge increase of user-interaction, but that's fine with me. Most people here are friendly and intellectually competent - completely unlike my old job where they would howl like wolves, shake their fists and fling poo at any computer that wouldn't behave like they expected it to. Crowley fucked around with this message at Jul 20, 2012 around 15:06 |
| # ? Jul 20, 2012 14:59 |
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Raere posted:Two of the executives who have 3 monitors already decided they want 4 now. 
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| # ? Jul 20, 2012 15:03 |
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GWBBQ posted:I guess I have a huge e-penis and it will only get bigger when I put in the projector. I should be adding to the liquid crystal shrine at my desk soon. I'll make sure to add some pics one it gets finished (currently 3x24" monitors, but adding a 55" Sony LCD on the wall above my desk for monitoring software. Lets hope it doesn't burn my eyeballs out Edit: A text came in from a friend, to help his parents out with some computer issues... What is the best way to convert some Outlook Express files into a PST for free? Only small "gotcha" is that the sent items DBX file has hit the 2gb limit, and recovering what is in there (it isn't currently showing in Outlook Express becuase its hit the size limit) would be ideal. Moey fucked around with this message at Jul 20, 2012 around 15:53 |
| # ? Jul 20, 2012 15:42 |
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Call came in from a branch. Woman complaining because they lost connection to the office this morning. There is some ridiculous weather outside on this end and a power flicker must have knocked the router their VPN is on out for a moment, it was back up shortly after I picked up the phone. Her response to this was: "Well do something about it or I'll be calling back" Sure thing lady.
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| # ? Jul 20, 2012 15:58 |
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Moey posted:Only small "gotcha" is that the sent items DBX file has hit the 2gb limit, and recovering what is in there (it isn't currently showing in Outlook Express becuase its hit the size limit) would be ideal. I wonder if Windows live mail would handle the large mbx better. If you could get it imported you could export to outlook from there.
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| # ? Jul 20, 2012 16:20 |
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Her: I need to know if these invoices were received Me: Any documents submitted but not received would result in a manually drafted error notification Her: Where are you sending these notifications, we aren't getting them!
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| # ? Jul 20, 2012 16:23 |
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Splashy Gravy posted:I wonder if Windows live mail would handle the large mbx better. If you could get it imported you could export to outlook from there. Looks like Live Mail can do that, I'll give that a shot. Thanks!
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| # ? Jul 20, 2012 16:43 |
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| # ? May 24, 2013 18:56 |
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Just got 3 phone calls with people freaking out about someone reporting a swarm of bees at our facility from one of our sister facilities. It is Friday almost everyone is gone and tied up in meetings and such.. One of the other guys here did a walk around no bees... 20 minutes later one of the maintenance guys comes over to check it out.. turns out he is allergic to bees.. Why the gently caress would you even come near a building that someone told you has a swarm of bees at it if you are allergic, that is a straight up gently caress NO there. I'm not allergic to bees but I'm not gonna go look myself either..and I'm not going to do gently caress about it even if there are bees, that is pest control poo poo which I'm not even remotely tied into. Anyways wonderful start to my day! Jotto fucked around with this message at Jul 20, 2012 around 17:07 |
| # ? Jul 20, 2012 17:04 |
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