gwon posted:The only thing I have changed in this is usernames and company names, best ticket I've seen in ages. Now that is just godamn fantastic.
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Feb 24, 2009 16:21
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TheElectronicOne posted:This isn't a horror story or anything, but I recently switched jobs from "student tech support" to "student tech support who doesn't do anything". All I had to do was sign up to work in the library. People don't bring laptops into the library, so no more tickets, and no phone at the desk so no more phone questions. I pretty much read SA all day and occasionally lend out a pair of scissors. This "job" would get eliminated from a corporate setting in half a second. Can I apply for this job?
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May 30, 2009 08:54
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I would watch the hell out of a BOFH tv show. It could be like The I.T Crowd but more sadistic.
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Jun 16, 2009 16:15
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All of a sudden I've started reading "having" as "havening"... But only in this thread and many months since I last read about George.
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Jun 22, 2009 15:50
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I don't know where else to put this so here will do. I had the opposite of a bad ticket come in. The explanation of the (complicated) problem was long and detailed without going going off topic or including unnecessary details. Attached was a Powerpoint (I know, I hate PP but I'll let it slide.) It included annotated screenshots with red lines and circles indicating the problem areas and what was going wrong. Along with that was an explanation of what should be happening. This of course made the problem simple to fix and I complimented the user on his ticket when I got in touch with him. I'm still somewhat in shock since most of our tickets consist of "Thing broked".
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Oct 31, 2009 09:24
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DizzyBum posted:I keep getting automated phone calls from pay phones reporting their status to me. Hah, That's awesome.
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Dec 24, 2009 22:51
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12:04 Critical application broken, affecting 800+ users. 12:15 Email goes down. 12:28 Phone system melts, helpdesk cannot answer calls. I have no idea what the hell is happening but it's not my responsibility. I'm just glad the internet is still up, so I have something to keep me occupied. Hooray for being paid to surf SA. EDIT: In an unrelated matter, I just got a missed call from the helpdesk of the city public transport system. It was about a call I logged with them about being unable to log in or reset my pass for their accounting system. They were letting me know they were very busy right now and would get to my issue within the next 7 days or call me back. I logged the call 4 weeks ago and it was resolved 2 weeks ago. EvilMuppet fucked around with this message at 03:12 on Feb 12, 2010 |
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Feb 12, 2010 03:08
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I don't know where else to ask this question but I follow this thread daily and you guys all know your stuff: I have a job interview on Thursday and the job agency place seems to have given the impression I know the basics of AD (I know nothing) how hard is it to learn the very basics of AD? Are there any good beginners websites? (I'm well aware I can Google this but if anyone knows of a good quality site, that would obviously be better.) P.S Good luck Dick Trauma.
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May 11, 2010 09:32
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On tenter hooks waiting for the grand conclusion to the Dick Trauma Saga.
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May 21, 2010 02:35
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Finished up my first week of my new job as a helpdesk/general admin. Something is terribly wrong.... My colleagues are all friendly, intelligent and competent, as is my supervisor. The building is brand new and well thought out. The server room is pristine and well built. The network is robust and the workflow/incident management system/process is logical. I have a decent amount of responsibility and access. The company is well known and has worldwide branches. The opportunity to get company paid for certs exists. The pay is decent, the company pays for drinks on the last Friday of every month. It's easy to get to by public transport. I'm happy to turn up to work every day. Something is terribly, terribly wrong....
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Jul 9, 2010 16:36
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Laptops posted to Ho Chi Min City have been confiscated by customs, we have been offered an official and and "unofficial" way to get them back. HAH. Also does anyone know of a file host suitable for business? It's a 700mb file we need moved but it's going to a CEO so the download page can't have ads all over it.
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Jul 14, 2010 06:00
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Just as an update on my new job situation, everything is still wonderful. This is what work paid after work drinks looked like tonight: http://tinypic.com/r/1053bqg/3
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Jul 15, 2010 12:55
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thelightguy posted:Higher ups often want bullshit like that. It makes you look busy, and it gives them statistics to point at when they're justifying their(your) decision. As such, you want to report the maximum number of websites blocked, so of course you don't cull the list to get rid of false positives. He's got somewhat of a point though. Why are all those non porn sites marked as porn?
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Jul 27, 2010 07:03
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thelightguy posted:Because OpenDNS marks them as porn because they're literally the worst content filtering solution in existence? Open DNS hand wrote "Porn" on a printout?
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Jul 27, 2010 07:12
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less than three posted:lol, my work fired me for 'Violations of our blogging guidelines.' So what exactly did you do? Also: Good luck Dick!
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Aug 6, 2010 08:54
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I'm still in bizzaro I.T land here. We are doing a large internal move at the moment. We are about one desk short, the CIO just sent this email out: "For those of you that are observant, you may have noticed that we don't have enough desks for everyone - we are one short. That has prompted me to decide to give up my desk and simply steal one where-ever I can find one - most of the time I hope to be here in **** but will also sit on other floors with other groups." I mean what loving weirdo place do I work where the loving CIO volunteers to give up his desk? Also everything else is still great too. I'm going to walk in front of a tram or something, I just know it.
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Sep 10, 2010 07:34
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sfwarlock posted:It's like I skip past drunk right to hungover. I don't get happy or tipsy or buzzed, I just want to lie down in a dark quiet room until things stop spinning. You need to drink more, more often. I don't mean to keep harping om about my job but it's still awesome. Went to company paid drinks and laser tag on Friday, why? Because it was the last Friday of the month... 
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Sep 28, 2010 05:48
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Asking this here because this thread is like a concentrated I.T hive mind of sorts and I can't work it out. Simple thing, someone wants "Group similar task bar buttons" active. If she tries to go to properties she is denied because of lack of access. I have given her local admin and she still can't do it. Thing is if I log in as an admin on her machine the option is allready on, so I can't work out wtf.
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Sep 29, 2010 03:58
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Steve Moore posted:Sounds like a Group Policy or the like. Except it's turned on by default in GP. Also checked her registry settings and it's set to on in there too. E: Also it's on for everybody else just fine.
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Sep 29, 2010 07:00
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Marcade posted:When it comes to email sig, I always sign mine as (name),(rank/department),BSC, SSC. I wonder how many of us got what it's a reference to though?
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Oct 13, 2010 22:14
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Griz posted:I asked a customer "what color is the power light?" I can counter this with a customer claiming they did not know what a light was.
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Oct 20, 2010 00:49
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I added my linked In, It's years out of date and I couldn't be bothered changing much though.
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Oct 29, 2010 03:39
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Sorry for asking this in here but I read this thread daily and can't find anywhere else to stick it. I have no idea about HTML ETC, I have a HTML "Christmas card" that uses Flash. I need to get this file embedded into an email for a general mailout to the company. The guy that usually does this is away and I'm hosed if I can work out how to do it. Tried a few solutions from Google but nothing has worked so far. I can use Outlook 2003 or 2010. Help?
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Dec 2, 2010 00:11
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rolleyes posted:Trying to figure out if this is ironic, a veiled reference to this or serious. Our Christmas Party announcement was done like this and worked fine. I just have no idea HOW it was managed.
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Dec 2, 2010 00:30
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Had our work Christmas party on Friday. It's was 1920's gangster themed, it's the first dress up type party I've been to where the vast majority made an effort. There was a live band, comedians, a magician and poker/roulette. Also, beer... sooooo much beer.
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Dec 13, 2010 23:26
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So, the CIO handed me an envelope earlier. I was not expecting a Christmas Bonus this year since I've been here less than 6 months. It was not a bonus... it was however a pay raise of $6k from Jan 1.  EDIT: Everyone got a CD from the CEO for Xmas "Tom Petty's Greatest Hits" whaa..
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Dec 22, 2010 02:15
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A ticket came in... actually no it didn't it's dead in here because no one but I.T is here. Company paid pizza for lunch and now I'm sitting at my desk drinking single malt and playing AOE 2 LAN. Yesterday I answered 3 calls and went to the pub for a 3 hour lunch, came back to our desks and had a CS LAN. This week is the best week.
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Dec 31, 2010 04:25
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SmellsOfFriendship posted:If you guys are referring to kensei's post on the previous page, he is talking about #oregoons on synirc I keep forgetting! And.... I'm in [/quote] Someone set up a #SHSC channel.
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Jan 27, 2011 00:29
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Arsten posted:Holy poo poo, people. I couldn't work in any country that actually wanted me to leave work. You have some sort of weird mental issues, seriously go see someone about that.
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Mar 23, 2011 04:52
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Getting closer to deploying the 600 desktops, I may have to catch some awful disease and not come to work next week. Unrelated but an odd little black box turned up at the helpdesk. it's a bit smaller than a pack of cigarettes. It has a switch and a green blinking LED on one end. On one side are two discs of metal one of which looks like copper, the other of which is magnetic. Inside is a 9v battery. Here are some horrible phonecam pics, what the hell is this thing???:   VVV Fine, I'm switching the internet off.
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Apr 7, 2011 08:52
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Javid posted:Are those copper BBs in fiberglass resin? Do you have a radio or cell tower? It's somebody's TOWER BUSTER. Fighting your evil RF waves with the power of orgone! Holy poo poo, that's exactly what it is: http://www.worldwithoutparasites.com/components.html What a weird thing to randomly turn up.
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Apr 7, 2011 10:13
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Day one of massive upgrade week: Things went... not as badly as they could have gone. The only real problems so far have been: 1) "That guy" but that was to be expected. 2) The Dell hardware installers forgetting to bring any Phillips head screwdrivers. 3) Being given a standard image instead of the helpdesk image I was expecting and having to source and work out how to install/config everything we use. Took he half the day but I got everything going, except I can't get AD working quite right. I have the "Find Users And Computers" module/control panel installed and set up but it's missing the Exchange tabs when I view a user. I'm sure it's something simple I'm missing I haven't been able to find an answer on Google. This is on a Win7 64 box. Any help?
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Apr 11, 2011 11:37
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peak debt posted:Did you maybe install a beta version of the RSAT? The final one has the Exchange stuff integrated. This is the one I installed, is it the correct one? http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=7d2f6ad7-656b-4313-a005-4e344e43997d
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Apr 11, 2011 22:43
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Some time back in this thread somone mentioned a program that let's several IE versions run simultainiously but I can't find it. I need to run IE7 alongside IE8 on a WIN7 64 boz. Does anyone know what it was? Also a call came in... all of them all at once, so buisy, godamn.
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Apr 13, 2011 01:34
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Moey posted:Want some of mine? I'll give you the one with involving the impatient lawyer. That's always a good time. Wait, that's MY ticket.
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May 17, 2011 23:09
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A ticket came in to create a user... with one name. It was not a mistake he really only has a single name. He's from Singapore, is it at all common to only have a single name there or is this guy just really weird?
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May 26, 2011 06:13
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Wish me luck for year of the Job, my 12 month contract is up at the end of the month so they have to readvertise it and I have to reaply. This is the first job I have ever actually liked so wish me luck.
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Jun 3, 2011 03:33
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So much for year of the loving job, my 12 month contract is up and the hot chick temp who's been there for 3 months got the new one instead. gently caress.
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Jun 14, 2011 07:18
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I've been looking for new work since my contract is up on the 1st. Days searching: 2 Number of interviews lined up: 2. A good start but not getting my hopes up yet.
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Jun 17, 2011 01:13
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Slightly less depressed about my contract not being renewed, had one interview on Wednesday, another today, three on Monday and waiting to hear back from another place about an interview with them.
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Jun 23, 2011 06:59
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