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I'm new to these parts of SA. Please be gentle. So anyway, there I was minding my own business when all of a sudden... a ticket came in.
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# ¿ Oct 13, 2010 17:00 |
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# ¿ Apr 27, 2024 15:38 |
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Dick Trauma posted:Holy poo poo, is this person really talking about typing an "I"? Blow his mind and add roman numeral "V" to his password! yes my reply was "uhhhh you mean capital "i" What's worse is that they could have just copied the password from the welcome e-mail they get. It's some ridiculously long thing like "X34nms6dIdljdfNe5adn" Why would you even attempt to type that? I forwarded the ticket to my boss and he replied, "Sorry but we only hire Romans to do our work. They're stronger, smarter, and are equipped with the proper keyboards." I bought him lunch for that one.
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# ¿ Oct 14, 2010 00:20 |
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I was just asked to remote into someone's home computer b/c they're having problems and need to submit a job. Connection made, screen up, OH MY gently caress!!!!!!!!!!! You could literally SEE the virus' ravaging his computer. 10,000 open windows and counting (scat porn pop-ups), thousands of e-mail's being sent/blocked/returned, etc... I immediately disconnected and told him that we couldn't save it. He should probably stop searching for child porn and go bury that computer in the backyard before I call the police.
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# ¿ Oct 14, 2010 15:54 |
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Hawzy posted:Calling the Police for browsing child porn is kind of a serious accusation. Especially from what you've said in your post you have exactly no proof at all that that was happening. we were already joking about the pop-ups and he knows I was being sarcastic. then he made a joke about liking midget porn / child porn because "the files were smaller"
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# ¿ Oct 14, 2010 18:49 |
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Telex posted:It's like people know why things suck, but they just don't realize it. gently caress AOL! (see my previous post) Although I find that generally, the people who use AOL are actually worse than AOL itself in terms of causing problems.
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# ¿ Oct 14, 2010 21:46 |
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chutwig posted:At my old job at a law firm, I used to run a PowerShell script once a week that would spit out the top 25 mailboxes by size (curiously enough, the more your seniority increased at the firm, the larger your mailbox would get). I watched one senior partner's mailbox increase by roughly 500MB every time I ran the report, and there was not a drat thing I or anyone else could do to ask him to pare it down a bit. It was somewhere north of 15GB in size when I left that job. psh just do what I do: delete that poo poo off the server. then call them a loving moron for not backing up their e-mails and leaving it on the server. I have a 2gb tolerance limit for most people. one very special gets more than that but only because I forced her to back up her .pst file daily. If she's patient to wait the 35 mins - 1hour for her mail to backup, then I'll let her keep it out of sheer hilarity.
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# ¿ Oct 15, 2010 22:27 |
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The Fool posted:I'll just say that you don't want to delete 8 gigs of e-mail from someone mailbox when they have the power to fire you on the spot. I know better than that But seriously, sometimes you just have to have a "horrible server failure" to thin the herd a little. There's no reason that 25 people should amass almost a terabyte of e-mails. Most of the time it's because people don't take out their trash. I can do that for them and not mind since I administer their accounts anyway. But some people just refuse to delete anything, ever. They must be punished.
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# ¿ Oct 16, 2010 04:21 |
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Dick Trauma posted:Ahaha Tony just told the CIO that we can go ahead with putting Win 7 on new PCs because our copy of Windows 2008 Server Enterprise came with an unlimited volume license for Win 7! I'm sorry but WHAT THE HELL? I've been trying to make sense of this since yesterday. I can't.
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# ¿ Oct 19, 2010 15:53 |
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Rohaq posted:I would contribute a buck towards this. agreed. I've been trying to convince my friend Joe to get on here. His day-to-day sufferings are usually just hilarious enough to prevent me from taking a long drive off a short cliff. Between the worthless(lazy?) stinky dude with whom he shares an office and the noob from Barbuda who apparently has never heard of Google, It makes for much lol's.
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# ¿ Oct 19, 2010 16:10 |
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CapMoron posted:I can't either. With what install key is he going to do this with? It's not like in XP where you could use any old valid volume license key and wouldn't have to worry about it phoning home (or at least a KMS server) in some manner. exactly. Kyrosiris posted:A ticket resolution came in... Yea so why are you getting the bill exactly?
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# ¿ Oct 19, 2010 19:55 |
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Griz posted:I asked a customer "what color is the power light?" this remind me... did I post my "how can I tell if it's ON?" ticket?
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# ¿ Oct 20, 2010 17:08 |
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AlmightyBob posted:Tell him Ford Rangers used to have Mazda engines back when they were good trucks. and transmissions.
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# ¿ Oct 21, 2010 17:10 |
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Monsoon posted:poo poo we're still having issues supporting IE8 (which people are not supposed to install in the first place) because some lazy developers haven't gotten around to fully supporting it with their apps. Not to mention the fact that IE9 is still in BETA. Had to put this message up recently when we learned that IE9 would just crash any time it tried to run a script we use. quote:Please do not use version 9 of Internet Explorer to do any work. IE 9 is still in beta version and we do not fully support this browser. We have had some issues with saving reports, etc... So it's best to not use IE 9 until it's out of beta and is supported by us.
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# ¿ Oct 21, 2010 21:42 |
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so a ticket came in... well a direct e-mail but anyway:quote:Can you PLEASE fix my iTunes? I downloaded winamp and renamed the shortcut "iTunes"
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# ¿ Oct 24, 2010 22:14 |
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thelightguy posted:So you replaced a big, bloated, but generally functional media player with a adware/spyware/virus host that just happens to come stock with a few plugins that actually play music without installing 2004's bonzi buddy of the month addon? pretty much... then I turned on the visualizer to default on fullscreen max settings. doubleclick an mp3... crash a computer
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# ¿ Oct 25, 2010 18:16 |
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Wiggly posted:They probably still have Exchange 5.5. this made me vomit into my coffee mug.
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# ¿ Oct 26, 2010 16:24 |
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Derpes Simplex posted:Firesheep. wow i was just explaining this to a friend. haha couldcareles, that job sounds perfect for me, a little bit of everything for hopefully more than 28k/yr (yes I am grossly underpaid) but I don't agree with the way they are going about doing things. You need to get your ducks in a row and make sure they get their priorities straight. You do not want to be plunging a toilet for the old smelly man on the 5th floor while simultaneously on the phone with some irate person who can't d/l their porn fast enough.
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# ¿ Oct 27, 2010 19:03 |
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MJP posted:Any words of wisdom/warning? there's no such thing as never being on call.
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# ¿ Oct 27, 2010 19:28 |
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quote:Hi wtf? I work for an inspection management company. Do I even waste my time by replying with the Apple support URL?
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# ¿ Oct 28, 2010 04:21 |
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Steve Moore posted:Send him to https://www.anandtech.com or forums.anandtech.com lol riiiiiiiiiiiight and then get an angry response to the tune of "I DON'T UNDERSTAND WHY YOU loving IT PEOPLE CAN'T JUST ANSWER MY GODDAMN QUESTION!!!" no thanks.
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# ¿ Oct 28, 2010 05:00 |
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Keldawn posted:Supporting family members is the worst. Working alone in IT for a company and having to head over to a mansion to troubleshoot computer problems during my lunch break really isn't what I would like to do. Story of my life my friend. Except mine extends a bit beyond family members. Here it comes... Our IT dept consists of the CTO and me. So the two of us are responsible for everything:
The worst part is: I have been volunteered by the CEO to be the SOLE IT guy for his pet charity organization. So when the internet goes down at 6pm on a Friday, they call me and not Comcast. No I don't get paid for this ^^^ It's pretty much my worst nightmare. Said charity is also in the middle of moving, so I get to run the Network cable for their new location. Hooray?
I told them that after shipping, the 7 spools they need is about what I make in a pay period, so there's no way I can buy it for them. I think I'm just going to talk in there, plug in an extension cord, and attempt to bite through it. P.S. these are the same people that are twisting my arm to build them a custom Filemaker Pro database and manage it for free. (Filemaker quoted them $60k just to build them a basic one) Before all of you start with the "why the f are you still working there," I have a long list of very unfortunate reasons including; the CTO is a close family friend, and I can't leave the area till I'm off probation. You'll be glad to know, however, that I'm going on vacation to Mexico for 2 weeks next month. When I come back to what I can only assume will be the apocalypse of IT failure I'm asking them to double my pay (to almost $50k) or I'm giving them my 2 weeks. [Sorry for all the smilies. Please don't hate me]
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# ¿ Oct 28, 2010 15:54 |
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Bardlebee posted:Do you at least get paid overtime Gnarly? I'm salaried @ 28k around 25 after taxes... (hoping I don't owe more @ end of year) So no, no overtime. And yes I work way too many hours; sometimes 2x a normal work week. AlexDeGruven posted:Easy answer to #3 - No. seeing as how that's about what I make in a pay period... yea def not. They also asked if I could buy them a rack server to run the Filemaker Pro they want me to build. Sarcastically, I said I'd see if I could sell my house and live in my car so I can donate the kind of money they require. Sadly, I'm pretty sure they thought I was serious. Count Sacula posted:You are doing all this for ~$12/hr? Dude, get you a cert or two and roll on out of there. Generally you can get at least $20/hr or equivalent with a modest amount of experience, but I guess it depends on the market where you live. Does the probation thing affect your getting hired elsewhere? I live in the internet capital of the world and the job market reflects this. It's tough to get a job without being really good in your field or getting a govt job. The govt job is out until I finish this probation and get the charges cleared. Also, it is a requirement of my probation that I retain employment. Basically: If I get fired, I go to jail. If my boss calls my probation officer and says I'm slacking, I could probably go to jail. etc... CitizenKain posted:He isn't a close family friend if he's leaving you out to dry like that. More importantly, he isn't your friend. Unfortunately I am a do-it-all and actually am licensed to do contracting and electrical work But yea, my boss still thinks he's doing me a favor. OatmealRocks posted:HOly are you kidding me. I would ask for 60k go for the nuts. Seriously you are the biggest doormat ever in the eyes of C-Level. Yea I am all too aware. I'm not usually THIS bad of a doormat but I'm kind of between a rock and a hard place at the moment.
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# ¿ Oct 28, 2010 20:29 |
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Crowley posted:Speaking of this.. would there be any interest in linking up in there amongst the goon IT regulars? that's not a terrible idea actually. I'd be down. Count Sacula posted:Dude, if what you are saying is accurate, you are worth over 2x that amount. Network yourself - get on LinkedIn, start talking to recruiters, and just start applying for jobs on Dice, CB, etc. Get your name out there and with that exp on your resume you will be fine unless you live in a really small bunghole town. Even then it will be good experience for when your probation is over and you can move. Yea I could probably find a helpdesk job for anywhere @ a minimum of $40k. My problem right now is I just can't switch jobs till my probation is up. My probation officer really wants a piece of my butthole for some reason. So if I spend more than a day unemployed or gently caress up even the most mundane detail with changing jobs. I'm hosed. That's why I took the job in the first place. I HAD to have a job by the end of the week or he was going to take me back to court. How terrible it is to waste a year of your life over a misdemeanor possession charge.
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# ¿ Oct 28, 2010 20:45 |
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Dick Trauma posted:I had to cross-post this from the iPhone thread because it scares me that this person might be in I.T., or that one of us might some day be obliged to provide this person with tech support. oh my... I hope by "set-up" he really means "getting flash to work"
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# ¿ Oct 28, 2010 20:52 |
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Count Sacula posted:The war on drugs wins again! Like 2 weeks or something... mllaneza posted:His manager's expectations are "this guy can do whatever I tell him to or he can go to jail". There's not a lot he can do. Well... it's not so much that. It's more like: well yea you don't HAVE to do this for us. But you're going to look like a ginormous cockmongler and piss off the CEO, CTO, probably most of your fell employees and not be included in anything. "Don't even think about asking us for a favor after refusing to help and I hope you don't need a job recommendation." chizad posted:If your probation officer really has it out for sure, surely there's some other bureaucrat you can talk about the situation. At least, I'd sure as hell hope it's not possible for a probation officer with a stick up his rear end to completely gently caress someone for the most minor infraction without any oversight. He almost sent me to jail 2 months ago saying that I missed a random drug screening. I didn't. And even though I had 2 people confirm that I peed, had the test results, and the sign in sheet, he still was a complete rear end about the situation and said that "I owe him a big one" for not sending me to jail. First of all, he doesn't send me to jail... the court does. Second of all, he's basically right: he can take me back to court if I so much as fart in his office. And I have a number of arrests and dropped charges so I'm sure the judge would have no problem putting me away this time.
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# ¿ Oct 28, 2010 22:41 |
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rolleyes posted:Well I joined the group but I can't actually view anyone as we're not connected in any way, mostly hampered by the fact that you're in the US and I'm not I imagine. So a ticket came in: User needed help uploading pictures. Long story short: the conversation ended with: quote:Me: Alright so that's how you save them to your desktop.
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# ¿ Oct 28, 2010 22:57 |
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pienipple posted:Do these people think money grows on trees? Don't even get me started. They don't even need a database tbqh. They have a few families that they basically give rations to every month (donated clothes and food) and the rest gets sold in a thrift store. They don't even want to keep track of inventory just the 30 families that get a certain $amount$ of donated stuff every month. The point is... they're not GOING to spend any money on anything. They expect other people to just give it to them.
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# ¿ Oct 28, 2010 23:05 |
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CaladSigilon posted:Being salaried doesn't necessarily mean you aren't due overtime. Check your state laws. Virginia http://www.dol.gov/whd/regs/compliance/fairpay/fs17a_overview.pdf
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# ¿ Oct 28, 2010 23:32 |
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BangersInMyKnickers posted:it's okay because you have a Right to Work! Doesn't that freedom feel good? I also have a right to be fired on the spot without cause or reason.
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# ¿ Oct 28, 2010 23:50 |
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mllaneza posted:Unless you're a "white-collar" IT worker, programmer, developer, analyst etc., you get overtime no matter how highly paid you are. Have fun with the claim ! Try not to spend all of your back OT pay on booze, get a bag of chips or a sandwich or something. IT is inherently not blue-collar. Hence the computers section. I meet all the requirements of the exemption: quote:The employee must be compensated either on a salary or fee basis (as defined in the regulations) at a rate not less than $455 per week That's k though. The wrath of my passive aggressive self righteous indignation shall be glorious. In other words; the 39h59m a week that I will clock after giving my 2 weeks are going to be quite entertaining.
Anyone else have any other creative suggestions? Of course nothing that will actually interfere with me doing my job. I want to be funny not incompetent.
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# ¿ Oct 29, 2010 06:16 |
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TheGopher posted:That is not correct. You can be fired for ANY reason, not no reason. All wrongful termination laws etc. still apply to you. For instance, you can be fired because they decided the email you sent out last week was not up to company standards, but they could not fire you because you refused to clear out the asbestos in the attic. Not quite that either. I can be fired at their whim as long as they don't give a discriminatory answer. Race/age/sexuality discrimination laws still apply. "Hey, happy Friday! You're fired." -"What the gently caress? Why" "Because you're a fa... Your services are no longer required."
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# ¿ Oct 29, 2010 13:44 |
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Count Sacula posted:Out of curiosity, what part of VA are you in? NOVA. Specifically Woodbridge. (Lakeridge-esque not Hoodbridge)
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# ¿ Oct 29, 2010 15:31 |
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AlexDeGruven posted:That's at-will employment, not right-to-work. Someone get this man a CI-GAR! which means I can also leave under no obligation. (I don't even need to give 2 weeks notice)
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# ¿ Oct 29, 2010 15:33 |
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RadicalR posted:Holy poo poo, a Woodbridge goon? Edit: lets take this to pm?
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# ¿ Oct 29, 2010 16:40 |
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^^^Yea guy in the cubicle behind me got told to gently caress off last friday. They didn't even give him a chance to collect his stuff. Just escorted him out and said we'll box it up for you.Ted Stevens posted:Woodbridge... I feel sorry for you. After a long, hard day of work, what do you do over there? Peruse the Ikea warehouse? I'm in Arlington, myself and it's a vast improvement over Vienna where I started. good luck. yea woodbridge is pretty lame. there's nothing here. that's ok though... I have a garage so I pretty much spend all my free time/money wrenching on motorcycles. Unfortunately because of my job I don't have much in the way of spare time OR money. So I really just have a garage full of motorcycle parts
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# ¿ Oct 29, 2010 17:38 |
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Ted Stevens posted:I'm not available at all this weekend. I'm going to the Stewart/Colbert rally. myself as well. I can't wait to answer a "Charlie the server is down" with "wow that sucks for you. I'm drunk in DC " Edit: I'll be the rear end in a top hat in riot gear and an american flag.
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# ¿ Oct 29, 2010 19:34 |
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Farking Bastage posted:Never bitch about holidays till you work for a hospital and have to use personal leave time to be off on Christmas. or if all the PTO in the world still won't let you get off for xmas
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# ¿ Oct 29, 2010 20:21 |
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Dick Trauma posted:...and he shows up dressed as John Travolta's character, leather jacket, jeans, pompadour, etc. Ah yes, Tony, the leading man and the three of us as his servants. HAHAHAHAHAHAHA!!!!!!!! He just made all of you his bitch. That's a real dick move though. You need to arm yourself with as many gay Travolta jokes as you possibly can.
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# ¿ Oct 29, 2010 20:25 |
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Javid posted:wow. just... wow (USER WAS PUT ON PROBATION FOR THIS POST)
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# ¿ Oct 29, 2010 22:49 |
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# ¿ Apr 27, 2024 15:38 |
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touche
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# ¿ Oct 29, 2010 22:57 |