mllaneza posted:

..of everything. Canon's OS X drivers are special snowflakes that don't work right if I push them over the network, and they haven't bothered to let Apple put the drivers in Software Update.

I'm kinda cheesed the Xerox rep hosed up his presentation, they employee people who can write drivers.

Aunt Beth posted:

Ooh, gosh. Hi KillHour and Guy Axlerod. Always lovely to see fellow ROC goons around the forums.

Anywho, chiming in a bit late to the helpdesk software conversation, but one of my former employers used Service-Now. It was a nice suite, very very full-featured, touting its ITIL compliance and all that nonsense. It was extremely customizable and had pretty drat good customer service. Don't read too much on their homepage, which must have been designed by an intern, since they tout "Web 2.0" as one of their signature features. That lunacy aside, it's pretty nice. There's even a live, free, sandboxed install of the software for people to go play in. They don't even ask for an email or anything.

rscott posted:

Funny part about all my fuckery is that it landed me an internship my junior year of high school doing IT work for the subcontractor that supported the school district, which is where I really cut my teeth as a help desk monkey.

modeski posted:

Well, you would insist on reading about Linux and changing the Windows 98 splash screen. Maybe that'll make you think twice about being a terrorist: colbert:

Sadly I bet that's not far off the truth.

madmaan posted:

I hope you learned a valuable life lesson: DENY EVERYTHING, FEIGN IGNORANCE

Factory Factory posted:

Switch to "poo poo you come across daily that pisses you off..."?

HalloKitty posted:

Jesus christ, that would have been soul crushing. I'm sure you needed a stout drink after..

Migishu posted:

Welcome to IT, choose your addiction: Alcohol, weed, cigarettes, or a combination pack.

Factory Factory posted:

When you turn off a DisplayPort monitor, that shuts down the DP-DP link and Windows sees it as removing the monitor. DVI and VGA will keep the link alive (not in the sense of affirmatively acting to do so, but in the sense that screen detection is more rudimentary in those standards and mostly relies on "Is the cable plugged in on both ends?").

There seem to be a few bugs related to this and sleeping where the video card will lose connection with the EDID info on the monitor. This makes Windows dump settings down to 640x480 until you force a redetect, unlug/replug the monitor, or sometimes even until you reboot. But I can't say beyond this. AMD referred me to Dell for troubleshooting the monitor itself, and then Dell wanted two weeks to set up a fake order from their online store for me so they "could" honor my screen's warranty.

I switched to DVI. Love DP on my laptop, can't stand it for an always-there connection.

Cthulhuite posted:

Also, YOTJ sucks. I just got canned.

AlexDeGruven posted:

Additionally, in the gun space, you never "Shoot to kill" when you shoot someone. That's a quick trip to jail, regardless of your or the other person's intent. You always "shoot to stop", which is aiming for the center of mass and the most effective way to stop someone doing ill (a side effect of "shoot to stop" is that it tends toward the fatal anyway, since most of the vital organs also reside in the center of mass of the human body).

coyo7e posted:

This is pretty loving creepy.

BangersInMyKnickers posted:

yeah invading someone's accounts is totally cool when it is a college babe. no fatties.

Factory Factory posted:

I think people jumped to the conclusion that her privacy was invaded, rather than somebody noting that a dumb kid had given her laptop to somebody without considering that she had left a private account filled with personal info logged in front and center.

dvgrhl posted:

Windows Vista was banned for us to ever install

dvgrhl posted:

IE6 dependency. I'm pretty sure the main issue was that our financial software required IE6 and there was no plans for supporting IE7 anytime soon from the vendor at that time.

HalloKitty posted:

Quite, but just in case you didn't know about this helpful little trick: shift right click a folder, open command window here

If it's on a unc path, then it automatically maps a drive before opening the command window, and disconnects it after you close

Bobulus posted:

Having worked in food service, done support for companies that make food products, and having siblings who work in high-end food venues, I can pretty-much guarantee that this poo poo happens everywhere, we just all pretend it doesn't.

Thel posted:

Even leaving aside the bit about the hospital, I pull out gloves and wipes any time I work on a computer that's been anywhere unknown.

That said I'm pretty sure my keyboard at home is probably one of the scungiest things known to man, so that probably makes me a hypocrite.

Salt Fish posted:

Wow; thats really overly sensitive. There is nothing on a computer that is going to hurt you. If you wash your hands before each meal you are essentially 100% safe unless you are 100 years old, have AIDS, or an otherwise compromised immune system.

Have you ever kissed someone? Guess how many germs you ingested.

Have you ever smelled a flower? Guess how much plant sperm is in your nose.

EvilMuppet posted:

The company I had an interview for last week that I thought I flubbed, just called with an offer. Just waiting on a reference check and I'm in

FISHMANPET posted:

Weird YOTJ for me...

Basically, my boss told me and my co worker to go out and get job offers for much more than we make now, so that he can pay us much more than we make now.

Policy says raises are basically impossible for us, but a retention bonus is easy-peazy.

Jedi425 posted:

Why would... why... what?

Why would he try to dodge work by staying at work? Tony's even terrible at being awful.

Rohaq posted:

What's his suggestion then? Should you spend your time investigating something that's 99% likely to be user error, which only requires John to be told what to do for next time, then left, or does he want to spend hours on a wild goose chase looking for an error that doesn't exist?

If it's the latter, mark it as 'has resolved itself' (people have had no problems since, right?), and leave it.

teethgrinder posted:

You know she means a headset to sync to her cellphone. You're just being difficult.

ZeitGeits posted:

My coworkers and I only realized today that the hell is going on. Before that little meeting with the CEO and an admin from the main office we just assumed no one is interested in our input.

The rest of the company still has no idea what the hell we were forced to do in order to keep the systems here running but I'm ready to unleash the Kraken. We were ordered to bypass my boss and given the names of people responsible for the different technologies (AD, Exchange, Storage, etc.) They will have no idea what hit them.

Still: overworked, underappreciated me is now responsible for establishing and maintaining an information exchange between different regions across various projects. That's not my loving job. That's the whole loving reason for having a manager.

serewit posted:

While watching the All Ticket queue...


That'll be a fun one.

couldcareless posted:

No internet, no contact info. Good luck

EvilMuppet posted:

Been at my new job for a week. Why would a company lie about what sort of duties a job will entail? I applies for a level 1 and 2 role not a level 0 callcenter tardbargelar job, gently caress you.

Back to the recruiters I guess.

Crowley posted:

This is the absolute truth. I'd much rather hire a certless guy who's been working with a specific technology for years and some cert holding PFY with no experience.

Doctor Zero posted:

Get into an IT-based Temp agency. They just need bodies and if you can walk and chew gum at the same time and are willing to learn, they will probably find you something. Warning: it's going to be dumb poo poo with terrible hours at first, but that's the price of admission.

Guy Axlerod posted:

I live in Rochester. I can think of a couple IT staffing companies that work in the area, even if they aren't exactly temp agencies as you would typically think of.

Can I shoot you an email or something?

Rohaq posted:

stubblyhead posted:

I strongly recommend the resume goon; he will rewrite the gently caress out of your resume. The amount of response I got from applications went way up after working with him for a while. It's only about $100, and worth every penny.

Digital_Jesus posted:

So you're in Buffalo Eh ?

Wanna go grab a beer and commiserate ?

CoronaX posted:

I always wonder the same thing he is actually a piece of poo poo that serves no purpose in life or work. Also, none of the females in our office can ever get along. We have gone thru at least two different female project managers and probably four female secretaries because they keep pissing off the same females. I've always said this place needs to be on a reality TV show.