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PUBLIC TOILET
Jun 13, 2009



nitrogen posted:

Ahh, yes. Spending the day installing an OS that EOL's in less than 2 months on bladeframe hardware that EOL'd 4 years ago.

This will end well.

http://www.youtube.com/watch?v=KSQyW_l8OgE

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PUBLIC TOILET
Jun 13, 2009



Svedka has grown on me quite a bit. It's cheaper than Grey Goose, too. I'm not one to drink liquor straight, though. I typically mix it with cranberry juice or maybe some Sierra Mist. Tequila shots and beers are my weakness. That poo poo sneaks up on you.

PUBLIC TOILET
Jun 13, 2009



rolleyes posted:

That still gives me nightmares.

And yeah I was aware of the sax prank guy, they're funny to watch.

gently caress I still hear this music when I have to call some companies for support. At least now I know where it's from.

PUBLIC TOILET
Jun 13, 2009



Dick Trauma posted:

My boss has suddenly remembered he's supposed to give me a review. I have to go see him tomorrow morning. After getting ambushed twice in a row at the last place I would be much happier getting no review, especially because I rarely even see this guy let alone work with him.

Just remember, if your boss ever asks you "Do you think I'm an idiot or something?", and you know he really is an idiot, don't tell him he is to his face unless you want to risk losing your job.

PUBLIC TOILET
Jun 13, 2009



stubblyhead posted:

Sounds like there's a story here.

There is but I've tried so hard to erase the finer points of it from my memory as to avoid having my head full of gently caress. What I remember is my boss having e-mail correspondence with a third party responsible for installing/configuring IP-based surveillance cameras. It reached a point where the third party essentially explained that because their gateway(s) are broadcasting on my boss' flat network (one big DHCP network across multiple buildings in multiple locations), they can't configure the gateway(s) the way he wants them configured. My boss essentially responded with "I'm not sure I understand what you're trying to tell me here", and I chimed in with a link to a Wikipedia article explaining what broadcasting is and how I perceive its role to be in this particular situation. He then proceeded to pull me aside and the first words out of his mouth were "Do you think I'm an idiot who doesn't know what broadcasting is? Really? A link to a Wikipedia article?".

Well sir, you are the one who apparently doesn't know how to properly manage a network in the first place and utilize any sort of VLANing that may be beneficial to all parties involved here.

PUBLIC TOILET
Jun 13, 2009



ptier posted:

This Friday before Christmas just got a whole lot more interesting.



The only way I'd get to be as lucky is if my boss didn't show up today.

PUBLIC TOILET
Jun 13, 2009



I almost got to leave early until my boss decided he wants us to try and test another building's WiFi access. At least we have a Patton Oswalt album to help ease the pain.

PUBLIC TOILET
Jun 13, 2009



Kaboobi posted:

Working on Christmas Eve.
A ticket hasn't come in.

I'm not working, but I'll share some with you.



Merry Xmas.

PUBLIC TOILET
Jun 13, 2009



Dravs posted:

I LOVE this rum. It has quite a strong vanilla kick to it that just goes down a treat! If you really want to spoil yourself mix it with some cola and pour it over some ice cream in a pint glass. Cola and rum soda float mmmmmmmm

That does sound dangerously good, but I've only been following the recommended recipes on the bottle itself. The one I've been sticking with so far is Sailor Jerry + Lime juice + Cola on the rocks. Although this one sounds like I'd be passed out after a single serving:

San Antonio Rose

1 part Sailor Jerry rum
1 part Milagro Silver Tequila
3/4 part fresh lime juice
1/2 part agave nectar

shake, strain, drink, don't support anyone for the rest of the day

PUBLIC TOILET
Jun 13, 2009



ZanderZ posted:

If you spend the extra time to write them a step by step email on how to set up said devices, they'll never ask you again. They'll assume, "Oh, he'll just send me directions and actually expect me to read them. I need someone who can just do it for me, no questions asked."

I'm noticing this in the place I work. Since noticing it, I've taken the time to compile a wiki-sized folder of Word documents with instructions & pictures on how to resolve the most common IT issues that arise. This way we can simply respond to e-mails from users with those .doc file instructions and tell them "Read this and do it." I'm actually kind of surprised at how well this has worked. I've been doing it for a couple months now and I think I've only had 2-3 people actually request that I hold their hands the whole way through.

So I wholeheartedly recommend others start compiling instruction sets they can forward to people (or at least some kind of wiki system).

Also, I had an extremely unproductive day. The team and I sat around for hours today listening to our boss make a support call to the local fiber provider. There have been complaints about the speeds between some of our buildings via Level 3 fiber. As it turns out, the Level 3 support technician had to explain to my boss (the Director of IT) that he should configure the Gigabit ports on the switches so that they are forced to use 100 megabit full-duplex and disable auto-negotiation. Yeah. My boss had never done this until now, years later. OH MY GOD THE SPEEDS HAVE JUST INCREASED TENFOLD!!!111

When the gently caress is this guy going to get fired. I can't even begin to imagine how hard the Level 3 support technician was laughing at the end of that call. At one point the technician even asked my boss "Not to be rude, but do you know the difference between half-duplex and full-duplex?". My boss didn't give an answer but the Level 3 support technician did!

PUBLIC TOILET fucked around with this message at Dec 29, 2011 around 04:08

PUBLIC TOILET
Jun 13, 2009



Y2K12 is coming

PUBLIC TOILET
Jun 13, 2009



Sounder posted:

The length of time that XP will remain in the workplace is depressing.

But not quite as depressing as knowing that some software, in 2012, still doesn't support Vista/7 or IE versions newer than 6.

Try having to deploy Windows 7 workstations to randomly chosen departments and having to configure each new workstation manually from a sysprep state when you have a perfectly good WDS 2010 server you could be using.

Boot up machine, change BIOS settings
Choose a workstation name, random user name
Adjust power options to never sleep
Join the DC/AD
Move the workstation on the DC/AD
Go into Computer Management, enable the Administrator account, set a password
Delete the random user name account
Manually install Office 2010, hope it authenticates with the KMS
Run desired scripts to install applications
Hope you didn't forget anything

PUBLIC TOILET
Jun 13, 2009



mllaneza posted:

I dealt with cell reception issues at work once. Reception inside was loving awful from any carrier. People bitched a lot. IT management at corporate promised that they'd get some engineers out if the locale executives ever made a real stink. They did, I called my bosses boss and got told to deal with it. Welp.


I ended up putting up repeaters inside. They didn't really help.

They didn't happen to be Samsung branded cellular signal repeaters, were they? I've seen similar issues with Samsung ones while trying to eliminate a dead zone in one area of the building I work from. It didn't fix the issue for Sprint phones, but Verizon ones never had an issue to begin with.

PUBLIC TOILET
Jun 13, 2009



The latest posts motivated me to do a little digging of my own into my boss' surfing habits before my last day. I got so far as to attempt a log generation of his domain account's Internet traffic for the past several days from the ISA server. Apparently he never configured the additional MSDE logging so basically any logging of Internet traffic he's been doing has either been live, or from one big daily report that just breaks everything down into one steaming pile of uselessness. So when a manager requests him to look at an employee's Internet surfing habits, he basically has to do it on-the-fly and let it run in the background. The more digging I do, the more unsurprised/surprised I become at his level of incompetence. This is an administrator who likes to tell people that the network is "too secure".

PUBLIC TOILET
Jun 13, 2009



Well then, I guess before I left my previous job, I thought I was doing them a favor by researching an MDM solution for all their Apple poo poo and ending up pushing an Apple environment with a Mac Mini server that would integrate with the DC/AD. Turns out it would have just been a last "gently caress you" to them because it probably would have poo poo itself!

PUBLIC TOILET
Jun 13, 2009



devmd01 posted:

Anybody need some LTO-2 tapes?



It's apparently against OSHA code to have those tapes that close to the electrical panel. I've seen people from my old job get yelled at by officials for that so that's why you'll see big electrical panels with yellow tape outlines on the floor in front of them. If you have something in the square on the floor made of yellow tape, OSHA will find you and cut you! (more like fine you and you cut them a check for said fine)

I think it's something like "there must be three feet of clearance in front of the panel at all times".

PUBLIC TOILET fucked around with this message at Jan 20, 2012 around 14:33

PUBLIC TOILET
Jun 13, 2009



devmd01 posted:

^ Yeah we're finally getting them out of there. Can't sell them, we have to be PCI compliant and all that poo poo. Pretty sure we've never, ever had an OSHA inspector except on the rare occasion during store construction.


Only up to the first level that ended right above the carboard! We waited until now to clear out the rest of the tape racks, because we're lazy.

Yeah I actually had an encounter with an OSHA inspector when I was responsible for leading a massive network cabling project on a new construction. I had borrowed a hard-hat from the foreman and lead guy in charge so it had his company's name on the front. The OSHA inspector saw my hat and stopped me thinking I was the guy in charge. I had to explain that I was borrowing a hat and that I wasn't the person he was looking for. Meanwhile behind the OSHA inspector were the electricians, drywall installers, plumbers, etc. sneaking off the job site because they didn't want to talk to the guy fearing for their own jobs.

Anything aside from that has been some random pissed off employee calling OSHA to report a violation. They would walk through the building, take a look at things, tell you to get them fixed, etc. That's how the whole issue of making sure the electrical panels at all buildings have three feet of clearance began.

PUBLIC TOILET
Jun 13, 2009



I used Kaseya for all of two days and that software still haunts my thoughts like a Vietcong warrior in a veteran's head. If I find out my new job uses that program I swear to gently caress I will go apeshit. It is the single most counter-intuitive application I had used in a long time. Rebuilding a forms printer from the 80s is more user-friendly than that program.

PUBLIC TOILET
Jun 13, 2009



This smells like an unlawful termination lawsuit waiting to happen. I hope it results in that because if a company did that poo poo to me, I'd be walking through their door with a lawyer.

PUBLIC TOILET
Jun 13, 2009



The first thought that came to mind was "are there really that many people out there still using pcAnywhere?"

PUBLIC TOILET
Jun 13, 2009



Antioch posted:

Due to a very bad manager and some terribly poor vacation planning on my team, this last summer I was on call from July 8th to August 26th. It sucked intensely, especially over summer, double especially because I had to lug my laptop and cellphone to the cabin and only get a *little* drunk over a week of camping.

The $36/day paid off in the end I guess, but I'll be hosed sideways with a rusty steam engine before I let that poo poo happen again.

This was part of the job offer I just accepted. Each member of the IT staff cycles through a month of being on-call. There's at least one different member of the team for each month so 12 people at the minimum. I won't have to worry about this for the next 90 days because I'm still in a probationary period. However, After the 3 months are up then I'll be in the queue for on-call duty. We'll see how that goes. From what I'm told, the on-call duty is only from 12am to 12pm each day. I've never actually been on-call before in my previous job (only to the Director of IT), but I still had employees calling me on my cell-phone because they had my phone number. They could never reach the director himself so they'd always end up calling me.

PUBLIC TOILET fucked around with this message at Feb 2, 2012 around 01:59

PUBLIC TOILET
Jun 13, 2009



I had to install a software update for a user today and I gave her a call just as a heads up that I was going to remote into her machine to do the update. I explained that in accomplishing the task, she would have to log off her machine for a brief period of time so I can install the update. Her response was:

How long will this take? Because I have an hour and a half left in the day to get a bunch of work done and then I'll be on vacation for a week.

It should only take about five minutes, mam.

Oh! Well then go right ahead!

Amazing how fast a woman's tone will change when you explain to them that it won't take long to do your job in an effort to help them do their job.

PUBLIC TOILET
Jun 13, 2009



the spyder posted:

Today I am upgrading our 2003 SBS environment to a new domain/Server 2008R2 setup on one of the nicest weekends of the year so far, alcohol recommendations?

Jack Daniel's Tennessee Honey

PUBLIC TOILET
Jun 13, 2009



Moey posted:

I really did not enjoy it either.

If I want something like whiskey, I will drink whiskey. If I want something sweet, I will drink sambuca or something similar.

I don't know, I'm kind of enjoying the whole JD honey with cola thing. I still very much prefer Sailor Jerry rum with cola and a splash of lime, but man that poo poo kicks my rear end the following day. Whiskey on the other hand is the opposite. I drink it a bit more slowly, I don't get the urge to kill somebody, and I feel fine the next morning. Fortunately when it comes to all alcoholic beverages, I don't wake up with blood on myself and a dead hooker in the bed!

But seriously, JD honey is pretty drat good. I'm curious to try it with some Dr. Pepper.

PUBLIC TOILET
Jun 13, 2009



That post about the goon's new boss asking him to write what his job actually is brings back humorous memories of my old job. Just before I put in my two week notice, my old boss asked everyone in the department (including me, having worked under him for six years) to write him a paper telling him what each of us want our job responsibilities to be.

Seriously. Guys, don't put up with lovely bosses. Just leave them screwed over.

PUBLIC TOILET
Jun 13, 2009



I've been working on a support ticket at my new job and every time I show up in the affected department, one of the nurses sings to me. This is my second week on the job. She sings about how attractive I am and how she wants to be my African American girlfriend.

This job is already more amusing than my last one.

PUBLIC TOILET
Jun 13, 2009



Dick Trauma posted:

This would be pretty cool!

After starting my new job, I'd say yes, I would expect this sort of information. This was the first time I've ever received a four page packet in my orientation explaining societies/traditions/religion/how to greet people compared to the U.S. It went so far as to explain specific do's and don'ts about what kind of food is deemed religiously acceptable to eat.

PUBLIC TOILET
Jun 13, 2009



I love those people who tell you "I'll be back in the office after 2:30pm so can we tackle this IT issue on my computer after that time?"

You then call them back at 2:50pm because you finally finished resolving an unrelated problem and the response is "I thought we agreed that you were going to call me AT 2:30PM, it's now 2:50PM and I have to attend a meeting at 3PM."

First, you didn't tell me to call you at exactly 2:30pm. Second, you never told me you were going to be in a meeting at 3pm until this very moment. Fix your loving communication and stop being an rear end in a top hat.

PUBLIC TOILET
Jun 13, 2009



Switched from Verizon to Virgin Mobile, paying $50 per month for the unlimited plan, no contract, and I had even picked up the Optimus V on sale for $80 or so from Target. I have signal strength issues from inside some structures, but it's typically only 1 or 2 bars. The only time I had no reception was when I took a wine trip to the finger lakes in New York. When I compared my Virgin Mobile plan with my girlfriend's Verizon plan she was stunned. I wasn't, it's Verizon. They should just sell big rubber dicks in their stores so when a customer signs a contract, they slap the rubber dick right on top of it and say "prepare to be hosed for 2+ years!"

PUBLIC TOILET
Jun 13, 2009



Found out last night from a former co-worker that my former boss was involved in an important meeting between the company's DMS vendor (ADP) and CRM vendor (DealerSocket). Prior to the meeting, he had bitched at DealerSocket to stop retrieving information from the DMS system. Apparently there's a bug where random DMS information for customers is randomly disappearing (including mine) from the system. This started happening after they implemented the DealerSocket solution. So DealerSocket went along with the request and stopped retrieving DMS information.

In the current meeting, he was bitching at DealerSocket because they weren't retrieving information from the DMS system and they need it to, otherwise the customer information from the DMS won't make its way to the CRM system.

The former co-worker was shocked that the DealerSocket representative in the meeting wasn't laughing his rear end off or making a comment like "uhhh we're not accessing the DMS because you told us not to, remember?".

Year of the mother-loving job. So happy I don't work there any longer.

PUBLIC TOILET
Jun 13, 2009



totalnewbie posted:

Reverse ticket:

Email came in asking everyone to not connect their smartphones, etc to the company wireless network because the DHCP scope ran out of addresses. I work in an office of 100 people at most.

Am I right to be extremely puzzled by this problem our IT department is having?

That's nothing. 400+ user network at my old job with a lovely IT director. This is one of the last screen captures I took before I finally left for good. I now have two golden rules for any IT job:

1.) Don't work in an IT department where your boss is a ginger
2.) Don't work in an IT department where your boss has a pedostache

PUBLIC TOILET fucked around with this message at Mar 13, 2012 around 03:58

PUBLIC TOILET
Jun 13, 2009



Psh, I work in healthcare now and we have an SMS package that pushes Firefox to whoever wants it. I don't see what the big deal is. My last boss was just like that, he never wanted any non-Microsoft application installed on anything unless it was absolutely needed. Hell we didn't even allow people to install any software, I had to do it for them. Users were locked out so they couldn't see anything in My Computer and couldn't access Add/Remove Programs.

PUBLIC TOILET
Jun 13, 2009



Potato Alley posted:

We're paying our guys between $20-25 an hour for helpdesk on-site stuff, as a small MSP in the Bay Area. (This is probably low - my boss is pretty cheapskate sometimes). The good thing about hourly is not having to do work that you're not really getting paid for, unlike sysadmin idiots who work far too much on salary and know they're only screwing themselves but keep doing it anyway because they feel responsible for making poo poo work correctly (me).

That's definitely low for the Bay Area. I'm in a severely economically deprived area making that much now (my old IT job was $18 per hour). If I think about the Bay Area and how expensive everything is, I'd say you should be paying almost double what I make. Your guys should be making $40-50 per hour.

I actually prefer salary more than hourly. Maybe I'm just crazy or maybe I just feel more laid back now than the last lovely job.

PUBLIC TOILET
Jun 13, 2009



Dick Trauma posted:

I've been gone from the old job for over a year but I got a call today from one of the admin assistants because she couldn't get help from Tony. She had questions about adding accounts to her home Windows machine and iPad/iPhone stuff. Crazy.

I've been gone from my old job for almost 3 months now and I've already run into multiple people from that place. One of those people was actually at my new place of employment. The most recent encounter was when I had to stop there to help my girlfriend. They were trying to overcharge her for service on her vehicle so I said "stay there, I'll be there shortly." I arrive, the employee she spoke to immediately changes her tone once she realizes who I am (I recognize her anyway). Once she helps out my girlfriend, she and the other employees start going on about how the system has been completely hosed since I left. An important application server continues to go down randomly throughout the day and nobody is supporting the laptops I had customized. Apparently they've been using Post-It notes instead of the application because it hasn't worked since I left. They also said more people have since left the company.

I don't miss that place at all. I'm almost tempted to e-mail the CFO and go on about all of these experiences from outside of the company and ask him why nobody seemingly gives a poo poo anymore.

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PUBLIC TOILET
Jun 13, 2009



I like that feeling I get when I see an opportunity to red tape a guy on a support request simply because he was a complete dick the entire time I had to help him with a different, unrelated request.

"Hey just following up with you on the status of this request. What's going on?"
"Yeah, change of plans, we're actually going to take the system from a different site rather than buy a new one."
"Oh! Well that's going to require you to submit a new support request as that's fundamentally different from the original you submitted!"

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