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Midelne posted:Because so many people every goddamn year die after accidentally asphyxiating themselves with their mouse cords. Reminds me of my favorite call ever. Lady told me her keyboard was electrocuting her.
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| # ¿ Feb 11, 2009 18:30 |
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| # ¿ May 22, 2013 20:14 |
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plainswalker75 posted:Another good one I had was where the hospital found flea nymphs in a keyboard, sprayed it down with FrontLine (anti-flea spray) and the letters all rubbed off. This is a tale of personal shame. Once upon a time I worked at a place that had about 20 HP Laserjet 5100 network printers they had bought god knows when. No one had ever bothered to take the big, full page "Look what I can do" stickers off the sides. I get hired at the point when the pages are falling away, leaving big blotches of yellow dried glue on the sides of the printers. Someone finally got tired of looking at this and complains to IT. My boss went to Staples and bought a spray can of some poo poo called Goo-Gone. He comes back, hands me the can and a rag, and says 'Go clean the printers.' Let me tell ya, Goo-Gone is some powerful poo poo. I didn't realize that it was dissolving the plastic until I had drat near rubbed a hole in the side of the printer.
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| # ¿ Feb 13, 2009 19:07 |
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Daylen Drazzi posted:
I've found this to be a really hard question for some users to answer, and I think it's because the phrasing of the question makes them think you are asking about the functions of the computer. Like, say the thingy is MS Word and you say "what is word doing" and they start thinking "I know when word is on the screen I push buttons and letters appear, but I dont really understand how or why. Why is the IT guy asking me what the computer is SUPPOSED to do?" Some users can work through that, some can't. My favorite question is "What are you trying to do?" Phrase questions so you are asking about the user and not the computer, and they tend to freak out less. The user knows what task they are trying to accomplish. If they get bitchy at that point you have a really good fallback position if you get a complaint, because they will be implying that they don't know how to do their job. Also, be more careful with jokes. Whether or not humor will go over well depends on more than just their mood at the time. Just because the user is in a good mood doesn't mean they are the type that likes to hear jokes from someone they expect to be professional, and some users, when upset or panicked, will feel reassured if the tech doesn't appear to be worried about the problem. I try to stay jovial but reserved an professional with every user until I get to know them better.
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| # ¿ Feb 23, 2009 12:39 |
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OK, can you tell me what the thingy does?
Listen, I just sell doors - I have no clue about anything technical. Fix it.
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One day we started receiving alerts from our monitoring software that the network utilization on the domain controller at one of our clients was at something obscene like 90%. First thought was that we were being DDoSed, but the internet connection was stable and we could still get to everything from outside. Ran a traffic capture to see where poo poo was coming from. Almost all of the traffic was coming from a single workstation in the basement of the building. A little background. The server was on the 2nd floor of the building, and the basement was set up as a machining shop. The office in the basement where this workstation sat was really a 10' tall box that had been built in the corner; the actual basement ceiling something like 16'. The workstation existed for the express purpose of running data collection software for the time clock that was down there. The database for this software resided on the DC. The data collection software really only needed to be run once or twice a day because the time clock itself held all the data until that happened, but the shop foreman was a lazy gently caress, so he always just let it run continuously. So I go look at this workstation and, sure enough, the time clock app is running. Shut it off and the traffic goes away. Called the manufacturer, who said that running data collection continuously can cause excessive traffic, but not nearly at the levels we were seeing. This alone also wouldn't explain why the problem started so suddenly. So I go back to the traffic capture and see that most of the outgoing traffic from the workstation is reporting TCP checksum failures. Figuring this almost had to be a hardware issue of some kind, I replaced the patch cable, changed the patch panel and switch ports in the server room, then replaced the NIC, then stuck a different desktop in and had the same issue. So I start looking at the cable run. This workstation was installed before our arrival, but at the same time as the time clock. Prior to that there was no network drops in the shop. The old IT people had come as straight down from the server room as possible for this run, then come over to the office. But instead of tacking the cable along the ceiling joists or something sane, they draped it over several florescent light fixtures, then WEAVED (as in, over under over under) the god drat thing through 6 power conduits. The company had bought and installed several new pieces of machining equipment which must have tipped the scales on the power, because when those drat things were turned off, traffic returned to normal on the workstation. So, yeah, that is the most idiotic single cable run I've ever seen. We had to run a new one to do it right because the old one would have been too short.
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| # ¿ Feb 25, 2009 16:55 |
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nene posted:Not that it's a ticket, or much consolation, but I've just discovered that one of the air conditioning units cooling our rather large UPS has turned itself into a solid beachball-sized icecube. I hate air conditioners. One of my clients is a non-profit, which means they don't usually have the money to make anything fancy, which means the network and every computer on it looks like it came out of a goon's basement. It also means the maintenance room, which houses two huge air conditioners, doubles as the server room. Every humid day in the summer those things produce enough condensation to cover the floor. Management wouldn't let us do much, and wouldn't call the AC people to fix it because no money, even after we said, "YOUR loving SERVER IS SITTING IN A POOL OF WATER YOU DIMWIT!" We finally went and stole some dollies from their garage to set everything on. At least its off the floor now 
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| # ¿ Mar 3, 2009 17:43 |
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This reminds me of a story that I find kind of hard to tell, so bare with it. One morning, a client stopped receiving email. They weren't blacklisted, the server was up, internet connection was up, everything seemed to be working fine. So we went to mxtoolbox.com and used their little mx lookup thing. Instead of returning the client's public IP address, it returns an address I've never seen before. This address turns out to belong to GoDaddy. So now I'm thinking, how the gently caress did that get changed? Here's the short of it. One of the employees was the guardian of the credentials for their account with the registrar. He was going on a business trip that weekend and decided he wanted (his reasoning, it doesn't make sense to me) to be able to receive email to a different email account while he was outside of the company. So he logged into the GoDaddy account and registered a second domain name. GoDaddy took it upon itself to automatically modify the existing MX record to point to this new A record. By default, the new record resolved to one of GoDaddy's smtp servers. Here's the best part. The fucker registered the new domain BUT NEVER ACTUALLY CREATED AN EMAIL ADDRESS! And he could have just used Outlook Web Access anyway! In fact, I know he knew about OWA because I know he used it on a regular basis. evern trying to tell this story gives me a headache because his motivation and actions are so asinine and removed from each other. \/ \/ \/ He had the credentials because he was apparently the person who originally opened the GoDaddy account. We changed them after this incident. Not only does his behavior blow my mind, but the fact that the MX record was changed automatically also (I am almost certain he wouldn't have done this, even by accident). afflictionwisp fucked around with this message at Mar 5, 2009 around 05:17 |
| # ¿ Mar 4, 2009 21:03 |
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rolleyes posted:More likely trying to make herself feel important because she's not just a secretary, she's the president's secretary. If she's anything like the secretaries at a few of the places I've worked, its because the president practically makes her run his life and has driven her completely neurotic.
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| # ¿ Apr 27, 2009 17:36 |
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Delicious Sci Fi posted:The amount of times I've heard her start a sentence with "Well my husband, the programmer, thinks ..."  as gently caress.tommej posted:Not really an IT ticket but..
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| # ¿ Apr 27, 2009 19:07 |
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Griz posted:they could just call Best Buy and pay $50 for a Geek Squad guy This is...just a really terrible idea. No offense to the guy who said he works there, but every person I've ever had to deal from GeekSquad has been, not only unskilled, but completely unprofessional. Down right creepy. I'd be scared to let them near even the smallest business network. I help my niece with her computer occasionally. She had picked up a variant of that winantivirus 2009 bullshit while she was away at school, I couldn't help her over the phone so she had to call GeekSquad. She told me later that the fat bastard showed up at her dorm wearing soiled clothes and smelling like sweat, and started asking her all kinds of details about her personal life, way beyond what would be considered polite small talk. I can't remember everything, but I remember he asked her what time she goes to sleep at night. She was so freaked out that she grabbed some random person out of the hallway so she wouldn't be alone with the guy.
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| # ¿ Apr 29, 2009 12:42 |
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Diocletian posted:Oh yeah? 90 personal printers for 90 loving users, beat THAT poo poo. No, this does not count the 4 Lanier machines for big jobs OR the ~40 others for our off-sites, just monochrome laserjet printers on every desk in corporate. Why yes, they were all bought at the same time. And yes, I do sometimes have 5 printers grenade themselves in a week...Yeah, there are a few who complain that they have to get up and walk 10 steps to the nearest printer for a few days... Beaten. Approx. 200 regular employees, every single one had a desktop printer. On top of this, each of the 6 departments had 3-5 LJ 5100 network printers, and most had an additional color laserjet network printer. We had 8 more 5100's sitting in storage in various states of being broken. Was a gov't. company.
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| # ¿ May 8, 2009 12:26 |
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Must be nice to have that kind of authority. Was rooting around in my archive of bullshit, ran across a wonderful email I saved ages ago. I've posted in this thread about the VP who had a habit of smashing his laptops whenever he forgot his password, but I can't remember if I've ever told this whole story. The last time he did this during my time at that job was right before he and several of his staff were supposed to be going to Europe for something. We couldn't get a new replacement before he left so we had to give him one of the few we had on hand for loan-outs, screwing a very nice lady who booked one in advance from having a laptop for her trip. His first day over there he couldn't get logged into Citrix, so he stomped on the laptop. But mister high and mighty VP had to have his OWN laptop while he was in Europe on his mister-important-vp-type business trip, so he commandeered one of his tag-alongs. Something else pissed him off, so he put his fist through the LCD screen. He also managed to demolish the nice international blackberry that had been loaned to him by the telecom department. So, when he got back and had to return the smoking ruins, he sent us an email to us. It had no subject line and read simply, 'Please come to my office. I've been a bad boy.' Fucker was smiled when I asked him what happened. He thought it was funny that he had purposefully destroyed several thousand dollars worth of equipment. Of course, the money came out of our department's budget, which prevented several peons who were still using clunky as poo poo Dell GX110s from getting new computers.
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| # ¿ May 9, 2009 00:42 |
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Casao posted:If he brings in more money than he costs... Actually, it was a government agency and, as I understood it, Bush appointed the company president (edit edit: this guy was a piece of work, too. he had an honorary doctorate in some bullshit, but would jump on your case in a heartbeat if you failed to address him as 'doctor'), and the VPs were appointed by him. I came on board in '03 and everyone who had been there for a while said that the Clinton people all listened real well and worked with IT. IT had organized an orientation meeting for Bush's people to go over network policy, they literally stopped the meeting and said, "Whatever we say, you do. Whatever changes we want, you make. Network policies do not apply to us." Contractors were lower than poo poo to these people. Edit: that's not to say all the VP's were all total dicks. It may sound sexist, but the women among them were pretty nice most of the time, but none of them would put up with being told no. The rear end kissing I had to do in that place was so severe that, since then, writing cover letters makes me physically ill. afflictionwisp fucked around with this message at May 9, 2009 around 02:21 |
| # ¿ May 9, 2009 02:11 |
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krylex posted:You know that there's a fraud/waste/abuse hotline that supercedes all government agencies in cases like this, right? One phone call and he would have been in a world of poo poo, regardless of how high up he is. Would like to say so many things right now, but will not turn this thread into LF: Nerd Edition
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| # ¿ May 10, 2009 13:50 |
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Between this thread and the 'poo poo that pisses you off' thread, I think I've already told the worst of the specifically IT related stuff. There are some other stories I could tell, but I'd have to give too much detail, which is of real concern to me because, technically, I should have had a TS clearance to work there. There was plenty of stuff around that was labeled top secret. Not NSA top secret or skunkworks top secret, but still classified and related to something everyone here has read about. But the Bush people didn't want to pay for new employees to get cleared, so their new 'policy' was that no classified material was supposed to be saved in electronic form on any computer. Which I guess meant people were supposed to type a document, print it, then not save it  . Worked about as well as Prohibition. Edit: Because of this attitude, no one ever really bothered to say what data was classified and what wasn't. Some things were obvious, but not everything, so I really don't know how far I can legally take story-time. Of course the VPs still wanted their personal PDAs synced with their work computers along side their company blackberries. Also, I have no idea who you mean by the ombudsman. afflictionwisp fucked around with this message at May 10, 2009 around 23:49 |
| # ¿ May 10, 2009 23:30 |
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See, that's the most hilarious part. Everyone, including management, knew how batshit crazy the extra work would be, so there was absolutely zero real implementation. It was a line added to my company's contract specifically to avoid paying for background checks for new contractors (gov't employees still had to get clearance, of course). Edit: \/ \/ \/ I imagine your avatar reading this. It sounds like an email and older lady would write. afflictionwisp fucked around with this message at May 11, 2009 around 17:29 |
| # ¿ May 11, 2009 03:16 |
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This is a bit of a saga, wall-of-text but I need the catharsis. Once upon a time (late 2007) a crazy person asked us to do some work for her company. She had gone to Dell to get a proposal to do some upgrades to her network. The proposal they gave her had them deploying an SBS 2003 box, dumping their off-site backup company, and migrating their email to Exchange. So she's got this server sitting there and suddenly decides she doesn't want Dell to actually do the work, finds our phone number somehow, and we agree to deploy the server along with some RAM upgrades to desktops to get them running a bit better. The backup solution Dell had sold her was some poo poo version of Yosemite Backup. I don't like it, but she had already dumped the service with the very reliable, cheap, and local off-site backup company, so she's gotta use it. Too cheap to buy more than three tapes. So we get this server running, and she's pissed. I can't really articulate why anymore because it's been too long, but as you can probably guess Dell sold her a bunch of poo poo that didn't really accomplish her goals, and it's our fault. There's a sit-down between her and my boss, things are ironed out, and she stays a client for a few months while we work out some of the kinks in the new network until she gets herself back into 'nothing works and it's all your fault I'm only paying half this bill and I'm only going to pay it four months late after you've called us 10 times to complain' mode, before she eventually just fades away and stops calling. We didn't like her that much anyway. It's now mid-summer 2008 This woman was so nuts that passing the blame was a way of life for most of the people that worked there, and I actually don't hold it against them because it was the only way anything got done. She's a micro-manager and a control freak of the most obtrusive kind. #2 on my list of all time worst users. Four and a half weeks ago, she calls us up. Backup had been flakey for a few weeks and finally stopped working, and it's our fault. I would have told her to gently caress off, but business is short, so boss-to-the-rescue. lovely Dell tape drive has failed, so we get a warranty replacement, install it, test backup, test restore, happy happy. Three and a half weeks ago, she calls back. Backups aren't working and it's our fault. Test backup, test restore on each tape multiple times, only time anything fails is when the wrong tape is in the drive, so we figure it's them not following the tape rotation. We ask them to be extra special careful for a couple days so we can rule that possibility out. Problems continue and they swear they are using the right tapes, so a call is made to Yosemite support. Turns out there is a known issue with that version of YB and server 2k3 SP2. It doesn't NOT work, but eventually it starts loving up. 'Buy our expensive as poo poo new version.' Bitch-on-wheels is reluctant to spend money right now, understandable, and decides to go back to the reliable, cheap offsite backup that they should never have dumped in the first place. We're ready to have done with her, so boss-man gives her a huge discount on the bill to avoid dragging out the payment process. It was only 7 hours labor anyway. She doesn't want to pay. She doesn't think we should have done that much work. We obviously knew after the first hour (spent diagnosing the failed drive) that we didn't know how to fix the problem. We should have told her so she could have found someone competent to do the work. God drat piece of dog poo poo cheap skate bitch. Just pay your loving bill so I never have to speak to you again and I swear if my boss ever takes a call from her again I'm quitting.
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| # ¿ Jun 3, 2009 01:36 |
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Blue Footed Booby posted:Now you're obligated to tell us about #1. quote:To: Customer Support
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| # ¿ Jun 3, 2009 15:39 |
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W3bbo posted:The worst support case I've dealt with was January 2008 when I worked part-time for a local IT shop, I was tasked with rolling out a proper AD network on a small business's LAN... overnight ready for the next day. This involved backing up, reformatting, then reinstalling about 6 desktops. I woulda told them to gently caress off right here. quote:I had to torrent the software/OS ISOs the night before and use keys/licenses provided by the previous IT provider You shoulda told them to gently caress off right here. quote:who sabotaged the client by putting a virus on their LAN server because they didn't pay him his invoices. They shoulda told each other to gently caress off (through lawyers) right here. quote:I finished the job around 4am and slept a good 14 hours after that. I got £120 for the whole thing You got hosed right here.
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| # ¿ Jun 4, 2009 10:03 |
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ab0z posted:Rambus was a great technology that failed to take off due to price fixing in the memory industry. Nowdays with 2GB sticks of DDR2 costing less than $30, the prices for a (now obsolete) and rarely used memory type are naturally going to be a shock. Phuzion posted:gently caress. That. poo poo. To contribute. I went to a residence yesterday to fix a wireless network. Not normally what we do, but the family is friends with the boss and they're nice so whatever. Their daughter rescued a baby bird this spring, but its not a baby anymore so they are trying to get it to go on it's merry way. Only the bird doesn't seem to understand that it isn't people. It loves riding around on the girls shoulder. Yesterday morning it was apparently pissed because it was hungry but didn't want the food they had given it, so it was flying all over the god dammed place. Then I show up, and I'm new so I'm very interesting. So yesterday I troubleshot a wireless network with a bird on my head. New experience for me. Didn't get crapped on. afflictionwisp fucked around with this message at Aug 5, 2009 around 12:44 |
| # ¿ Aug 5, 2009 12:38 |
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I genuinely had no idea that Rambus ever released a new architecture. I knew they were still around in some regard, but never payed much attention. As long as they keep the gently caress away from the main memory market...
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| # ¿ Aug 5, 2009 23:11 |
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coyo7e's user posted:NOT SURE I FOLLOW THIS. I HAVE ACCESSED ALL MY xxxx OUTLOOK INBOX EMAILS AND THE SENT EMAILS FROM 11/27/07 ON FROM THE DESKTOP IN MY OFFICE. THESE ARE THE SAME EMAILS THAT CAN BE RETRIEVED FROM xxxx'S WEBMAIL. IT WAS MY UNDERSTANDING THAT THE EMAIL FILES WERE FOUND ON THE NETWORK RATHER THAN THE PC, WHICH WOULD EXPLAIN WHY THERE WERE NO EMAIL FILES ON THAT PC. All caps aside, this part seems like a pretty reasonable response. His understanding of email ends at "the messages reside on the server", and you told him you were searching for the missing messages on his desk/laptop without explaining why. I have this conversation on a semi-regular basis when someone accidentally archives emails.
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| # ¿ Aug 12, 2009 02:14 |
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A complete and detailed explanation of every issue is a waste of time, but the people calling us are already stressed so there is no need to make things worse. A simple 'here's what I'm doing and why', when asked for, can do a lot to calm people down. Ratbert90 excepted, I doubt most of us work for the military. "Shut up and follow my orders" isn't going to win friends. edit: \/ \/ all I'm saying is that it's worth making the effort. Sometimes it doesn't work, but it does a surprising amount of the time, and the good will you build with your users is extremely useful when something more serious happens. afflictionwisp fucked around with this message at Aug 12, 2009 around 13:36 |
| # ¿ Aug 12, 2009 12:50 |
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Am I the only person here who doesn't drink like a fish?
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| # ¿ Aug 12, 2009 14:22 |
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Lord Commissar posted:I get calls all the time about them, but I can't fix them because we don't have any way to remote in. Just to throw more wood on the fire, we've been using Mac HelpMate for a good while for our mac clients. It's a little troublesome if you have multiple sites, but it works nice.
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| # ¿ Aug 22, 2009 01:44 |
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-June- Woman in Marketing, "Hey, boss, we really need to buy Adobe CS4 soooooo bad because we could make our lovely monthly corporate news letter that no one reads look sooooo much better using CS4 than we can with the 4 year old version of Quark we are currently using that is perfectly adequate for our needs. We need it RIGHT loving NOW so we can use it for this month's issue!!!" Boss, "Hey, IT guys, lets buy this GX software they are talking about, but lets wait till August, cause we'll have money then." -August- Woman in Marketing, "What is this poo poo? CS4? Why do we need that, we stopped doing the newsletter in July because no one was reading it anyway." Also, not really a ticket, but I found out today that on Saturday one of the users at a different client took it upon herself to shut down and disconnect the domain controller so she could vacuum the inside. It's a small office, the server is near her desk, and I've complained about the dirt around it before to the boss, but this user answers phones all day. The only reason she has to even touch the drat thing is to put a tape in each morning. What possessed her to do this, I haven't any idea, but she's probably canned at this point. 
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| # ¿ Aug 25, 2009 21:14 |
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Syano posted:Yeah right, wishful thinking. Bosses dont fire people for mistakes they themselves would make It was brought to our attention because the boss basically cornered my boss and demanded to know if we told her to do it. Dumbo and the boss's wife also had a yelling match over the weekend about it. They're looking for a reason. Midelne posted:This is what should properly be referred to as a failure by personnel to properly secure access to vital resources. This is a company of 8 people in an industry that is doing worse than most right now. There is also quite simply no space in the building for a proper server room. We couldn't even put a lockable rack in without moving all the cable runs, so that part probably won't change, as much as I'd like it to. I want to know how she moved the god dammed thing to begin with. She's a scrawny lady who has trouble lifting boxes of paper from Staples, and this server is an older Compaq tower that weighs a loving ton.
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| # ¿ Aug 25, 2009 21:36 |
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OMGLOLetcetc posted:but at the same time I wish it was ultra-complicated so I could at least feel like my expertise didn't go to waste. You must be new here.
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| # ¿ Aug 26, 2009 21:13 |
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Lord Commissar posted:since we're talking about printer hate in here (again)...HP...gently caress you, HP. Laserjet P2015dn. Bought several of these things for clients when they were a current product, only to find out that there is a bug in the firmware that causes the printers to spontaneously lose its IP configuration. Fortunately, HP has a patch. Unfortunately, only printers whose serial numbers start with one of a select few strings of digits can actually be flashed. Guess which we had. Seriously, why would you release several versions of the same printer, and have the only some of the be flash-able?
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| # ¿ Sep 2, 2009 23:40 |
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Woman who vacuumed the server posted:The server was running slow so I looked and saw that there were a lot of services enabled. Can you please go through this list and see what can be disabled to make the server run faster. I've already disabled a number of these "Trend Micro" services; there were 11 of them and we don't need that installed so many times. How the gently caress did she figure out how to get into services? Why was that the first place she looked? Why the gently caress wasn't she fired after she screamed at the boss because she vacuumed the server last time? gently caress.
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| # ¿ Sep 11, 2009 23:27 |
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Midelne posted:Get out. My anger and confusion at her behavior is tempered by the fact that I secretly want her to irrevocably break the server. It is old and I've wanted to replace it for about 2 years, but no one has ever wanted to spend the money. This way she would HAVE to be fired, and I get to replace that poo poo server. Everyone who matters wins.
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| # ¿ Sep 11, 2009 23:53 |
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Syano posted:It is incredibly easy to modify the Exchange 2003 OWA page to accept username only as the login name. I actually thought this was the default behavior, since that's the way it's been on every exchange server I've worked on.
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| # ¿ Sep 13, 2009 16:20 |
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Midelne posted:I think I'm not going to bother with the examples I've put together up front. If he asks for them, I'll have them available; if he doesn't, I'll probably assume he's having the meeting with me so that I'll stop bringing this up. We will see how it goes.
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| # ¿ Sep 14, 2009 15:50 |
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Libal posted:Yes but the person who wouldn't ask or Google was the guy in IT Was the person new to the industry? Some new people I've worked have a fear of appearing like they don't know what they're doing if they ask questions. More IT departments than you would think actually foster that idea, too. Hell, in my 3 month review at my first IT job, I was criticized for asking my fellow techs questions about the network layout; I didn't stay in that job long.
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| # ¿ Sep 17, 2009 21:16 |
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Phuzion posted:Ok, to everyone who has posted the "I get a word document with a picture pasted in it" tickets, I may have just found the grand-daddy of them all. I want to see what the quality is like on that final paper copy. Was it even readable?
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| # ¿ Sep 23, 2009 16:17 |
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HypeTelecon posted:At one of the branch sites I recently performed maintenance on...the demarc was in the women's bathroom. I don't think any women worked at that office (was a warehouse), but still it was kind of awkward. We did a little bit of work for a small company recently that makes granite counter tops. The demarc was in the bathroom, router and switch gear sitting on a shelf right next to the sink. They needed water to cool their tools, but office and warehouse had been built out before they moved in, and since they didn't want to pay to add spigots to the warehouse, they had put a splitter on the sink faucet and had four garden hoses hooked to it, running out to the various saws. Fuckers leaked all over the place. They let us move the switch gear to the other side of the room.
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| # ¿ Sep 27, 2009 01:29 |
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AlexDeGruven posted:To all the managers out there: Client: "Afflictionwisp, you'll be a pretty good tech some day, but you need to stop wasting time looking up error messages and just fix the problems." Guy was an accountant. God dammit, that was well over a year ago and it still pisses me off.
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| # ¿ Oct 2, 2009 12:46 |
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Arsten posted:If you know what's good for you, you won't ever bring this up. You can get lucky. At my first job, they had a phone manager, her name was jackie. she was an old woman, fat, blind in one eye, cynical as hell, convinced of her own divinity, and she was right. She had a great system of dealing with users - she did everything she could to intimidate the hell out of them. everyone at the company was either afraid of her or hated her, but she was drat good at her job. I loved Jackie, she was like the big black aunt I never had. One day, her superior gave her a hard time about something, I forget, so she decided that she was retiring at the end of the week. Dumped all the poo poo for the entire phone system and hundreds of international cells right in his lap. God, how I laughed. A month after she quit, she found out she had cancer. Died shortly thereafter.
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| # ¿ Nov 2, 2009 22:29 |
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Karanth posted:This story is giving off at least two conflicting morals: I was hoping it would just come off as really depressing. I wish I could tell some stories about Jackie, cause this thread would have loved her, but I don't really have any. She was the kind of person you just had to meet. When I wanted to get away from my job for a bit, I'd go hide in her office cause everyone was too nervous to knock on her door, we'd just sit there and make fun of people.
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| # ¿ Nov 3, 2009 01:03 |
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Dick Trauma posted:People cheered The Cleansing. Out of curiosity, was there a reaction from him when he returned? I think I've mentioned her before, but I once had a user who was obsessed with perfume. Kept several bottles at her desk. She used so much of it that if you scraped your fingernail across her keyboard, you would come away with a film of it. And she kept a space heater under her desk that was always on way too high. The combination made that office one of the worst places I've ever worked. I always made her calls the last thing of the day because once you were in there, you couldn't get the smell off without a shower. Also, gently caress people who use excessive amounts of hand lotion at their desks every day.
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| # ¿ Dec 8, 2009 14:08 |
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| # ¿ May 22, 2013 20:14 |
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Dick Trauma posted:EDIT: My boss gave me a christmas gift this morning. It was a box of Hawaiian Host macadamia nut chocolates. The same box our PC vendor gave him last week. This is the funniest thing you've posted. It could only be better if he took the time to wrap it, so you would have that small moment of surprise and confusion as he watched you unwrap it, only to switch to deep insult before his eyes. On the topic of bonuses, my christmas bonus was getting my hours cut to 2 days a week. Happy Holidays!
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| # ¿ Dec 22, 2009 22:10 |
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