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I saw the time honored "our internet is not working" request arrive by e-mail the other day.
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# ¿ Dec 4, 2008 22:43 |
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# ¿ Apr 25, 2024 10:56 |
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Pavlos posted:errrr NO ! Why would you schedule a full system scan during the work day? Thrashing the hard drive is a great way to make a system unresponsive, and he's obviously trying to use it.
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# ¿ Mar 5, 2009 17:05 |
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nullandvoid posted:We house a system called OPERA. It's designed for hotels and hospitality enviornments. Sometimes, the help desk doesn't catch the name, and it turns to OPRAH. Holy poo poo I had to support this a few years back, talk about a total clusterfuck.
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# ¿ Apr 25, 2009 04:59 |
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Richard Noggin posted:I'm really not sure to be honest with you. I swear to God it's for the calendaring. Every time it's calendaring.
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# ¿ Jul 23, 2009 02:53 |
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Casao posted:Has anyone scanned it to see if it says anything interesting yet? It says Google. http://features.csmonitor.com/innovation/2009/10/07/google-barcode-logo-latest-in-doodle-line/
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# ¿ Oct 7, 2009 20:31 |
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chutwig posted:Basically most lawyers are the scourge of the planet. At least you can generally find an agony aunt in the paralegals somewhere, because they're as long-suffering as the IT staff. I escaped and returned to the academic world and haven't regretted that choice for a trillionth of a second. I got a family ticket over the holidays, in the form of an email stating my sister wants me to look at her laptop so make sure I have all my supplies (my MacBook, OS images, etc) with me. My sister passed the bar back in October(!) and is already turning into this. She presents me her personal MacBook at Thanksgiving and states that it's "running slow" and wants me to fix it. No other symptoms could be described. During the rush of the holidays I was not able to actually sit down and work on it, resulting in "oh my god this is so important how could you have not looked at this yet??!?" Luckily I'm still in the position I can tell her to fix her own goddamn laptop. NeuralSpark fucked around with this message at 14:38 on Dec 7, 2009 |
# ¿ Dec 7, 2009 14:35 |
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Farking Bastage posted:We used to have a nice house-wide Holiday party until the former COO managed to get a DUI and a coke possesion charge on the way home. Now it's departmental pot luck lunch and a White elephant gift. There are parties and then there are parties
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# ¿ Dec 9, 2009 16:12 |
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ShizCakes posted:ptf? Anecdotally: About 10 years ago, I was helping a local print shop with their Macs after school. One day one of their competitors released a little utility that allowed someone to drag a file onto the app, file out their order info, and press Submit. The file was uploaded to this company's server and an associate called back with their confirmation and a delivery time. Needless to say, the company I was helping was dead in 8 months because it became much easier to process jobs to this other firm. Drag, drop, send - no shuttling someone across town with a zip disk or a CDR. FTP requires usernames, passwords, and server names (or IP addresses, even worse) and that's SCARY! Email requires a single address, and it figures everything else out for you. Same logic.
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# ¿ Dec 16, 2009 21:33 |
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Tiny posted:I have to ask this here because it seems like a thread actively populated by the people I want to ask. Be glad they didn't take your program from you in one hand, and hand you your pink slip in another.
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# ¿ Feb 1, 2010 14:16 |
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sm8000 posted:I've seen 'jumps' but I've also seen 'jumped' over the lazy 'dogs' so either way. If you don't use "jumps" then only 25 of the 26 letters in the alphabet are used.
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# ¿ Feb 23, 2010 04:40 |
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Dick Trauma posted:It took me a year to get approval for the Belkin tool kit that costs eight dollars. In that year the only tool I had was a mini Phillips head screwdriver. You know, if I read about an IT guy going on a shooting rampage at his work place on CNN, I would shake my head raise a glass your way by default.
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# ¿ Feb 24, 2010 22:32 |
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IT Guy posted:As much as this would suck, I really don't understand why we don't see this often. "I'm not saying he should ... but I understand" - Chris Rock (abridged)
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# ¿ Feb 24, 2010 22:53 |
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Bolkovr posted:Travan tape drive I wonder what percentage of the the Geek Squad force could ID a Travan drive? Or could figure out how to use it if given 30 minutes.
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# ¿ Mar 8, 2010 05:32 |
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enotnert posted:snip This wasn't ClientLogic was it? I did the same job for about 4 months before I said "screw this, I'm going back to school". I got to teach someone how to right click before troubleshooting their USB DSL on Win98.
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# ¿ Apr 4, 2010 02:33 |
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Technogeek posted:Crossposting this from the WoW forum because I'm sure people here will want to recoil in horror as well: Writing a loop in LUA that hard-locks the WoW client was really easy back in the day. I wonder if one can still do this.
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# ¿ Apr 9, 2010 15:05 |
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Dick Trauma posted:Welp, not going to be working here much longer. I reported the company to the BSA. I was going to just keep my mouth shut, keep my eyes closed and slog along like a good drone, and yesterday while we were down a person and I was swamped with handling the workload of three people my boss decided to stage another two hour disappearance. T-Mobile went down and I started getting hammered with calls from our Blackberry users and in the middle of it he had the nerve to start PIN'ing me messages telling me to call T-Mobile. Not the shooting rampage I had envisioned many pages ago. Congrats on restraining yourself.
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# ¿ Apr 27, 2010 17:59 |
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Orgophlax posted:You forgot:
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# ¿ Apr 27, 2010 18:34 |
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frogbert posted:gently caress that hottie from down the hall on your desk.
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# ¿ May 13, 2010 05:51 |
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Steppo posted:Our development group, including our DBA, know gently caress-all about hardware i've got a buddy from college like this. Sits down and learns Direct3D for fun, that type of software nerd. But I know that if he tells he's building a new machine I'm going to end up driving the 3 hours to his place one weekend to put it together for him.
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# ¿ May 22, 2010 13:57 |
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este posted:That thing should not be. "What do you mean the printer burned the office down?"
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# ¿ Jun 3, 2010 05:01 |
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Them: "My machine keeps crashing, and you come log me in" (new person who was given their credentials two days ago) Me: "Sure, what were you doing?" Them: "Just reviewing some of the video on the file share" Me: "Did the interface become unresponsive or did it gray screen?" Them: "..." Me: "..." Them: "Yeah" <walks away> Me: "Well OK I'll just log you in"
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# ¿ Jun 3, 2010 21:05 |
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ErIog posted:I'm using NetInstall to dole out pre-configured machine images that I can update regularly. I chose not to buy Apple Remote Desktop since it basically does everything through SSH, anyway. I can preconfigure SSH access for these clients in my image, and then be able to image them all with a shell script when I need to. We work a lot with Adobe Creative Suite, and so being able to re-image a machine conveniently is very important since that's almost always going to be much faster than any uninstall->reinstall process on any Adobe Software. I'm going to recommend DeployStudio, as it's way more configurable enabling you to get away from monolithic images if you want. Plus I just hate System Image Utility as it was completely broken for SO LONG. ErIog posted:There were a few stumbling blocks to get the thing set up. The Server Admin panel in OS X server seems to be buggy. Did you have a forward and reverse entry in your DNS for the OS X server when you configured it? A bad / lack of a DNS record is what usually causes this, and will give you no end of trouble in Open Directory.
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# ¿ Jun 11, 2010 12:53 |
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ErIog posted:My test client also had zero trouble seeing anything on the Mac server except for that. My test client had more trouble seeing my domain controller during login to be able to authenticate AD users. I've got it all worked out now, though. I'd also set a preferred DC in AD's Directory Service plugin settings. If you have a larger organization with more than one controller, it will inevitably pick the DC that is farthest away / on the slowest link to authenticate against. I had client who's Mac desktops were authenticating from Texas to a DC in Bangkok. The flood of "Why is it taking 25 minutes to log in?" tickets was truly impressive.
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# ¿ Jun 11, 2010 15:55 |
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ErIog posted:Linksys hardware There's your problem. That's like a recipe for nightmares.
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# ¿ Jun 26, 2010 15:48 |
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I was on-site this morning for a planned outage of client's 300 TB production SAN. I walk into the server room and hear a "wham wham wham". I find one of the client's admin using these: http://www.lowes.com/pd_15576-16878-60174_4294857565_4294937087?productId=1036697&pl=1¤tURL=/pl_Hammers%2B_4294857565_4294937087_ and a pry to pop the heads off several M8 screws that where forced into M6 holes in the rack. This was 5" from several production SAN RAID enclosures. So much for the read heads.
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# ¿ Jun 27, 2010 06:07 |
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The Fool posted:About 10 years ago, the university I was attending had every computer on campus with public IP's. This is still very common in higher ed. I can think of several schools that are still like this.
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# ¿ Jul 8, 2010 01:51 |
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IT Guy posted:7:34am - "Hey, can you switch my mail back to using Mail instead of Entourage?" This is really an improvement though. Entourage uses a monolithic e-mail database and once it gets corrupted (which happens frequently) you have to rebuild the entire application profile on the machine. NeuralSpark fucked around with this message at 13:06 on Jul 9, 2010 |
# ¿ Jul 9, 2010 13:02 |
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enotnert posted:I'm just taking a wild guess you've never had mail.apps database poo poo the bed. . . Never had a problem with Mail, only Entourage.
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# ¿ Jul 9, 2010 14:52 |
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Guy Axlerod posted:They had a web filter to keep themselves from looking at bad sites? Even being on the same INTERNETS as the porn sites without a filter could let the evils in.
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# ¿ Jul 12, 2010 22:37 |
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waffle iron posted:That gives them 2.5 years to figure out an upgrade path. 2.5 years for contractors to fleece the fed for all they can, and then declare the project a failure leaving nothing changed and the tax coffers that much lighter.
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# ¿ Jul 29, 2010 03:17 |
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Balzac Jones posted:Oh, I know. I guess I should have been more specific and said all PowerPC-based Macs need to GTFO. Educational pricing for 10.6 was 9$ per unit when it first came out, but some people weren't quick enough to get on it. Apple really doesn't care about the whole 10.6 will upgrade a 10.4 install either. you've already bought their larger-than-pc margin hardware.
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# ¿ Jul 29, 2010 19:16 |
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At some point flipping burgers is better than the effects of a toxic job. I quit one of these when I started getting night terrors from the stress, at age 26. Those are supposed to stop when you're a kid. Sure when you're flipping burgers you come home smelling of pickles, but you're done when your shift is over. No on-call, no nothing.
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# ¿ Aug 5, 2010 02:45 |
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waffle iron posted:Dick, I suggest you send the help desk guy a gift basket to be delivered his first day back. Man, as pissed as that guy is going to be? Get some hard liquor and narcotics delivered to him by a high-priced escort.
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# ¿ Aug 5, 2010 03:16 |
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waffle iron posted:I left the contents of the basket as an exercise to the reader. At the bottom place a small caliber single shot pistol. "Tech support is unavailable as they are currently in a K hole, please leave a message"
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# ¿ Aug 5, 2010 03:51 |
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enotnert posted:There is nothing protecting the networking ports on 99% of these machines on campus, and being by a nice secure power brick you can hide a big janky laptop behind them and record data all day long. You can also use another tweak we put in to bypass the return info, and just have the laptop spit it out. Empty out a drink machine in minutes. I'm glad to see we weren't the only ones that did this. Ours transmitted your student ID (your SSN) from your card to the server, and the server sent back a YES / NO based on your remaining balance. The vending machines also accepted YESs without actually asking for a check. Queue us building a biscuit block with a little red button and some CAT3 that you could plug into any vending machine on campus.
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# ¿ Aug 11, 2010 01:32 |
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enotnert posted:the lock on the students dorms This is terrifying.
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# ¿ Aug 11, 2010 16:47 |
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Julianus posted:We are rude because we are smug. Most people in Paris think everything is happening there. Sounds like New York.
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# ¿ Aug 12, 2010 15:06 |
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Jonny Nox posted:Is your password God? It's a "secret".
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# ¿ Aug 29, 2010 04:15 |
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afflictionwisp posted:An employee just let their kid poo poo all over her office and she wasn't fired? God drat, every other time I have occasion to post in this thread it involves commenting on some kind of health hazard. $5 says the rugrat wore a diaper when it was at home. It can't poo poo all over her carpet, but the office is fine. EDIT: Why the gently caress was she allowed to bring her kid to work anyway?
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# ¿ Sep 2, 2010 23:50 |
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# ¿ Apr 25, 2024 10:56 |
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MA-Horus posted:Oh god I never thought I'd be wishing for the good old days of corporate IT. I read something years ago about how the piracy rate there is something like 90%, but everyone just accepts it.
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# ¿ Sep 5, 2010 14:29 |