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love truncheon
Feb 1, 2006
toot toot!

s0meb0dy0 posted:

Exactly, someone who is tech saavy will describe the problem, what they've tried to fix it, and any ideas as to what is causing it.

I'll never call tech support and say "this doesn't work". I'll say "this doesn't work, but I tried doing it in a different way and it did, so I think this is the problem...."

I got quite adapt at lying to tech support. If you called and said something like:
"My linux box has lost its internet connection. PPPOE discovery packets get no response, I must have lost line sync"
they would tell you that linux wasn't supported and to try a windows box. If you called and said you had no internet, the little orange light on your dlink was blinking but usually solid they would try to help. You just had to time the gaps between when they said to reboot the modem and your canned response.

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love truncheon
Feb 1, 2006
toot toot!

Midelne posted:

We use an ancient COBOL billing program that requires printers to be programmatically added, so the same server also functions as a print server to make sure everything stays exactly the same forever because otherwise the Billing system would crash.

Billing and printing! Somewhere I worked before they "went paperless" needed the billing system to print invoices. The only printers were in the office, whereas the billing system machines were all co-lo'd. So the obvious solution was to setup a print server on a machine in the office and have the billing servers print via that. You'll just have to imagine there was some security on this. We only found out that the guy who set this up used their own laptop and just made sure they were in the office on the first few days of the month, when they went on holidays Cue a few hours of madness trying to find out what had gone wrong.

love truncheon
Feb 1, 2006
toot toot!

From a few days ago. An otherwise nice and intelligent lady who employs my work to manage many many expensive machines.

Technical Analyst posted:

Subject: ssh Problems.

I think I might of change a file to the wrong level of permissions (ie chmod).
Maybe it was /*

(I just don't want to say that out loud).

heheheh

love truncheon
Feb 1, 2006
toot toot!

nene posted:

"Here we go, just cleaning out your mailbox now, can you try that please?"
"Hey, where have all my emails gone! What have you done!"


(Yes, there was a backup)

Ha ha ha. That used to happen all the time when i was going desk support for a hosting company. Over time I was smart enough to have a shell script that would just move their maildir out of the way and re-create an empty one. If they didn't yell or threaten to sue for the rest of the day then I'd rm it.

love truncheon
Feb 1, 2006
toot toot!

The Merkinman posted:

Why are so many enterprise computers still running IE6? I don't expect them all to upgrade to IE8, it was only released today. But not even IE7? The only answer I heard from our local IT guy was a security issue, which makes it seem the IT feels IE6 is more secure than IE7.

The buttons look different! My Ask Jeeves toolbar is now below the Yahoo toolbar! Why is there a yellow flashing bar where there wasn't one before! Why can't i download my comet mouse pointers! Why does the WHOLE SCREEN FLASH when my fat hand roll press ALT by accident! My retarded sister's geocities page from 1998 no loger centre's correctly!

Otherwise known as the fear of change.

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love truncheon
Feb 1, 2006
toot toot!

TokenBrit posted:

I've managed to ram a 3.5mm audio connector into a USB port, shorted the GND and +5V and my PC shut down. Gave it 30 seconds, booted it up and it has worked fine ever since

Excess voltage detected! I've done that a few times in the dark, desperate to get my microphone plugged in.

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