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Is there a way to get a new IP address? I can't reach github (but can reach gist.github.com and help.github.com) and I have no idea why or how other than a block of some kind.
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| # ? Mar 26, 2013 18:52 |
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| # ? May 22, 2013 21:24 |
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Can you tell the modem-router or whatever that's on the WAN port to get a new MAC address? Or alternatively just leave it unplugged for about 24 hours? 
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| # ? Mar 26, 2013 21:45 |
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Cocoa Crispies posted:Is there a way to get a new IP address? I can't reach github (but can reach gist.github.com and help.github.com) and I have no idea why or how other than a block of some kind. DaNzA posted:Can you tell the modem-router or whatever that's on the WAN port to get a new MAC address? Or alternatively just leave it unplugged for about 24 hours? Not really, and absolutely not. Cocoa, have you tried tracerouting to those sites? Open a command prompt window and type 'tracert inserturlhere' and copy and paste it here. DaNza, MAC addresses are hard-coded into the device. It's called a physical address for a reason.
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| # ? Mar 27, 2013 02:59 |
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Cocoa Crispies posted:Is there a way to get a new IP address? I can't reach github (but can reach gist.github.com and help.github.com) and I have no idea why or how other than a block of some kind. No easy way, but if you unplug your RG and tell customer support that your RG won't power on, they'll drop ship you a new one. When you hook up the new one, it'll automatically draw a new IP address. Now one thing you have to look for now is that we're kinda scraping the bottom of the IP address barrel (Which is why everything will be migrating to IPv6 soon), and AT&T has bought a block of IP addresses that start with 172.xxx.x.xxx, now a lot of websites use the 172.xxx.x.xxx range for internal use only, and won't load if someone from outside with that IP address tries to connect to their site. Github may be one, so you may want to check on that first.
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| # ? Mar 28, 2013 12:23 |
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Lagman posted:No easy way, but if you unplug your RG and tell customer support that your RG won't power on, they'll drop ship you a new one. When you hook up the new one, it'll automatically draw a new IP address. This is sorta wrong. I haven't gotten a straight answer out of IP Services about how long the IP lease is for, but I can tell you definitively that a new RG or port swap won't give you a new IP, and this myth causes no end of problems and arguments. Seriously, Cocoa, traceroute it and see where it's dropping.
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| # ? Mar 28, 2013 13:52 |
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Lagman posted:No easy way, but if you unplug your RG and tell customer support that your RG won't power on, they'll drop ship you a new one. When you hook up the new one, it'll automatically draw a new IP address. Now one thing you have to look for now is that we're kinda scraping the bottom of the IP address barrel (Which is why everything will be migrating to IPv6 soon), and AT&T has bought a block of IP addresses that start with 172.xxx.x.xxx, now a lot of websites use the 172.xxx.x.xxx range for internal use only, and won't load if someone from outside with that IP address tries to connect to their site. Github may be one, so you may want to check on that first. Only 172.16.0.0/12 are private addresses, are there really that many sites that botched that?
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| # ? Mar 28, 2013 23:14 |
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Geekkake posted:This is sorta wrong. I haven't gotten a straight answer out of IP Services about how long the IP lease is for, but I can tell you definitively that a new RG or port swap won't give you a new IP, and this myth causes no end of problems and arguments. Seriously, Cocoa, traceroute it and see where it's dropping. You might want to tell that to our Tier 2 support team, as the iNID I swapped out at their prompting came up with a new IP address (Unfortunately, it was another 172.xxx.x.xxx IP, so it accomplished nothing). thebigcow posted:Only 172.16.0.0/12 are private addresses, are there really that many sites that botched that? Enough that AT&T has received enough complaints regarding the matter that they've actually sent out a information on what to do in that event. Unfortunately, it isn't anything more useful than "Instruct the customer to contact that website and bitch about it".
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| # ? Mar 29, 2013 02:33 |
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thebigcow posted:Only 172.16.0.0/12 are private addresses, are there really that many sites that botched that? The last company I worked for ran out of private subnets for VPN addressing for a client and delved into the 172.0.0.0/8 block (for most servers in the internal corporate network) because, and I quote, "most of those addresses are taken by Chinese ISPs and therefore won't have any effect." So, yes. Terrible things happen on corporate networks.
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| # ? Mar 29, 2013 04:05 |
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Randuin posted:The only reason I'm with Time Warner right now is because U-verse's complete inability to provide anything faster than 24mbit The reason I'm with cable is that AT&T pissed me off so much in just about every way possible from the start with DSL four years ago. I'm not trying to be a hater, it's just that I cannot conceive continuing business in any way with AT&T after their support has been so piss-poor. The people pitching (kinda' aggressively, I might add) U-Verse act like AT&T's DSL is run by a completely different company and U-Verse is a magical fantasy land where the service and support is so much better, even though it's still AT&T. I don't buy it. Three-Phase fucked around with this message at Mar 29, 2013 around 11:41 |
| # ? Mar 29, 2013 11:39 |
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, but it reflects poorly on the forums. 
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Three-Phase posted:The reason I'm with cable is that AT&T pissed me off so much in just about every way possible from the start with DSL four years ago. I'm not trying to be a hater, it's just that I cannot conceive continuing business in any way with AT&T after their support has been so piss-poor. The actual service itself is much better because it's actually installed by a technician who runs a new Cat5 line to wherever the router is going (Or at least they're supposed to). The customer support is still absolutely balls, even the customer support that us techs have to contact when something is hosed on the account.
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| # ? Mar 29, 2013 12:09 |
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Lagman posted:You might want to tell that to our Tier 2 support team Let's, uh, let's take this to PM!
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| # ? Mar 29, 2013 14:15 |
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Three-Phase posted:The reason I'm with cable is that AT&T pissed me off so much in just about every way possible from the start with DSL four years ago. I'm not trying to be a hater, it's just that I cannot conceive continuing business in any way with AT&T after their support has been so piss-poor. That said, it was still AT&T and used the same abysmal billing department. I switched to CC Business Class when I moved, and I absolutely would not switch back to U-Verse now given the choice. Both the service and support on my cable line are significantly better, although that may be regional and related to my area.
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| # ? Mar 29, 2013 15:04 |
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grumperfish posted:When I switched to U-Verse I actually found the service and support to be much better than AT&T's DSL division (relatively-speaking - it still wasn't perfect). As far as I understand it. ATT is not the Ma Bell in the least as it was in the past. Different divisions make up the same company, but they are all individual. You don't call ATT Wireless expecting to talk to someone from ATT MIS, do you? That said, Uverse support tier-1 techs are the same phone-grabbers as DSL. From there up, it's way different.
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| # ? Mar 30, 2013 03:36 |
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I had uverse turned off today  . We've moved to a neighbor hood where it is unavailable.Is there a thread like this one for Time Warner? I seem to be missing it..
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| # ? Apr 1, 2013 17:36 |
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Well I just realized that all my problems with u-verse on demand went away when I killed the not-very-active bittorrent client I had running in my house. Is this a common thing with a known workaround or do I need to take this up with uverse support (oh god please no).
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| # ? Apr 1, 2013 17:40 |
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Kaluza-Klein posted:I had uverse turned off today Somewhat off topic but is there one for choosing a satellite tv provider? Uverse basic television offers way less that what you pay for plus internet.
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| # ? Apr 1, 2013 21:13 |
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? stantman orange and it is lvl 98 rare 
add me on steam
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Remulak posted:Well I just realized that all my problems with u-verse on demand went away when I killed the not-very-active bittorrent client I had running in my house. Is this a common thing with a known workaround or do I need to take this up with uverse support (oh god please no).
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| # ? Apr 2, 2013 01:36 |
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grumperfish posted:You can get a separate DD-WRT/Tomato-equipped router and set it to DMZ+ mode, which will help out along with restrictive BT settings (low concurrent connections/no DHT). Asking U-Verse support for bittorrent assistance probably won't get you anywhere. Exploring QoS options might help somewhat with the on-demand side. QoS won't help, the built-in router (assuming 2wire) just has a tiny, tiny NAT table compared to other devices. The fix is to throttle way back on concurrent peers/connections in the BT client.
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| # ? Apr 2, 2013 01:44 |
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ragzilla posted:QoS won't help, the built-in router (assuming 2wire) just has a tiny, tiny NAT table compared to other devices. The fix is to throttle way back on concurrent peers/connections in the BT client. This is exactly right. The available NAT sessions on the 2Wire (and NVG) gateways are 1024. BT/Steam/anything that uses a lot of sessions will screw with your On Demand, as well as your overall speed (obviously). I have an idea of how to get around it, but I've yet to find anyone willing to experiment with their own service to find out.
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| # ? Apr 2, 2013 02:29 |
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Geekkake posted:This is exactly right. The available NAT sessions on the 2Wire (and NVG) gateways are 1024. BT/Steam/anything that uses a lot of sessions will screw with your On Demand, as well as your overall speed (obviously). I have an idea of how to get around it, but I've yet to find anyone willing to experiment with their own service to find out. I'm game for this. I'd love to not fill up my NAT table every half hour.
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| # ? Apr 2, 2013 19:14 |
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Do you get around the maximum 1024 NAT table thing if you use the DMZ+ mode or does the router still handle those things even in that mode?
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| # ? Apr 2, 2013 19:17 |
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Back of the Bus posted:DaNza, MAC addresses are hard-coded into the device. It's called a physical address for a reason. Depending on the router, I was talking about this actually. 
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| # ? Apr 2, 2013 19:19 |
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DaNzA posted:Do you get around the maximum 1024 NAT table thing if you use the DMZ+ mode or does the router still handle those things even in that mode? Nope, it still translates the addresses, which in my opinion is the stupidest design possible. The gateway translates it's external IP to the same IP on the DMZ'd device. DaNzA posted:Depending on the router, I was talking about this actually. Oh yeah - virtual MACs are a totally different thing. Problem is, ATT records the gateway's MAC and if you change it, you won't get service. You could go ahead and change it on anything else if you want, though. Back of the Bus fucked around with this message at Apr 2, 2013 around 19:27 |
| # ? Apr 2, 2013 19:25 |
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Geekkake posted:Let's, uh, let's take this to PM! That's a complete joke. I had problems where some web sites would resolve, others wouldn't. (It went away on its own after a day, other people in Cleveland Ohio had this routing problem.) It turns out only the Tier 1 folks can talk to Tier 2 via a chat, and end users will never speak with Tier 2. (Someone tell me if this is incorrect.) With my cable company I was talking to a knowledgeable Tier 2 person in about five minutes. Hell, the Tier 1 people were much more competent than the AT&T Tier 1 people I dealt with. I have no idea why people do any business with AT&T. By the way, any recommendations on the most painless and reliable way to kill my DSL line? I've heard the people at AT&T retentions are the most competent people to get a correct DSL cancellation, make sure to get a confirmation number, and make sure to call back to confirm it's shut down. I've heard so many AT&T horror stories about people's DSL lines never being cancelled and getting hundreds of dollar bills sent to collections. Three-Phase fucked around with this message at Apr 3, 2013 around 00:38 |
| # ? Apr 3, 2013 00:36 |
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Off-topic, but Three-phase, you're a Cleveland goon? Wanna come over and tell me about electricity over beers?
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| # ? Apr 3, 2013 04:37 |
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Check your PM.
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| # ? Apr 3, 2013 10:24 |
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Back of the Bus posted:Nope, it still translates the addresses, which in my opinion is the stupidest design possible. The gateway translates it's external IP to the same IP on the DMZ'd device. Ah ok. On the older DSL or cable setup where the modem can run bridge mode with a router/device behind the modem getting dynamic IP address, changing the routers wan port will also mean getting a new IP address. But yeah it doesn't seem to work in this case and the way this whole thing is setup seem to be terribly broken.
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| # ? Apr 3, 2013 10:32 |
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Three-Phase posted:That's a complete joke. I had problems where some web sites would resolve, others wouldn't. (It went away on its own after a day, other people in Cleveland Ohio had this routing problem.) It turns out only the Tier 1 folks can talk to Tier 2 via a chat, and end users will never speak with Tier 2. (Someone tell me if this is incorrect.) With my cable company I was talking to a knowledgeable Tier 2 person in about five minutes. Hell, the Tier 1 people were much more competent than the AT&T Tier 1 people I dealt with. I have no idea why people do any business with AT&T. I've been PMed by someone here who informed that that I should have been able to talk to Tier 2 at AT&T over the phone. I really should scan the "Hey, guess what? We're moving you to UVerse!" letter I got a few weeks ago. I called up to ask when my DSL was going to be disconnected, and they told me they didn't have a date for that despite the warning on the letter that I needed to "Call Now to Prevent Service Interruption". I guess they didn't specify when it was going to be interrupted, to be fair. (That's like a psychic telling you you're going to die someday.) I understand needing to phase out DSL, but that seems like a scare tactic. Tell me if I'm off-the-mark here. I just had to say my peace. Three-Phase fucked around with this message at Apr 7, 2013 around 20:26 |
| # ? Apr 7, 2013 18:36 |
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Some areas are being forced to switch (this is mostly in California) because they're upgrading the Central Offices. This is the first I've heard of DSL customers being contacted by mail saying the switch is happening now when it's not actually happening, though. Typically, DSL customers will just get a call from the Sales team letting them know that U-Verse IP-DSL is now in their area and they might be able to switch to get a higher speed package. It's entirely possible that they screwed up the timing of the mail-out, though, and sent them out before actually running the batch orders, so you might want to try again in a week just to be sure. Sorry for not posting the Tier 2 thing, I forgot all about it. If you're talking to a Tier 1 agent, you can always request to speak with Tier 2 and it's policy for the agent to transfer you. If they don't, my recommendation is to write down their ID and request to speak with their supervisor, because that's a big no-no. However, talking to Tier 2 isn't necessarily as effective as it used to be, as they're moving a lot of those positions overseas. Customer-facing chat Tier 2, for example, was supposed to transition to India today in its entirety.
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| # ? Apr 8, 2013 14:36 |
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So, what's the cutoff for calling AT&T up to complain about ping? I understand that the nature of the technology means that I won't ever get as good a ping as I would with cable, but this seems less than optimal:code:EDIT: gently caress, tables. I deleted some weird IP repeats in lines 11 and 12. Boxman fucked around with this message at Apr 16, 2013 around 22:15 |
| # ? Apr 16, 2013 22:13 |
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Let's talk running routers behind the AT&T router. I connected my WRT54G to the U-Verse router and designated it the Super DMZ device. I connected my other devices to the WRT54g. The actual internet functions of the router seem to work fine, but DNS seems to be totally hosed (so I have an internet connection but I can't actually get anywhere.) On my PC (which I use a static IP with) I changed the DNS server to 4.2.2.2 and it worked fine. What do I need to do do get DNS working between my own router and the AT&T one? Edit: Figured it out. The 2wire loses its poo poo if X is the same in the 192.168.x.y scheme between the router and the modem. I changed my network to use 192.168.2.Y and now it's working beautifully. LeftistMuslimObama fucked around with this message at Apr 21, 2013 around 16:36 |
| # ? Apr 21, 2013 16:09 |
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Kaluza-Klein posted:I had uverse turned off today I pop into this thread on occasion (as it's not TWC). If you live on the East Coast (NY City and Carolinas specifically, I have access to Upstate NY and New England's stuff, but not much), shoot me a PM. The western region (Basically Ohio and west) I can only give general advice as I don't have access to their billing systems.
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| # ? Apr 21, 2013 17:10 |
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Comcast offers 50Mbps vs 24Mbps for Uverse. I'm on Uverse and thinking about switching. Is there anything remotely close to that speed coming down the line? It was fine when it was 24 vs 30, but double is a pretty large jump.
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| # ? May 20, 2013 02:54 |
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| # ? May 22, 2013 21:24 |
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Not really. I've heard rumors of 45 Meg but I'm not sure if that's total circuit speed or Internet. Probably total circuit since I've heard pair bonding with that same rumor. I'm fiber to the premise and can't even get the 24 meg tier. I'm limited to 18. Figure that out. TWC has 50meg here but I like the AT&T tv service better
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| # ? May 20, 2013 03:07 |
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