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Just signed up for U-Verse tonight with just the internet portion. I'm coming from Time Warner after being sick of their poor customer service and billing/sales department that will do anything to pick up a sale. We signed up for the 6 down/1 up plan and I've got a few questions about the service and the install in general. 1. I live in an apartment with only one phone jack located in a central spot in the apartment. With only internet being installed and two computers and an Xbox that currently runs hardwired from our router that is on the other side of the room, could this pose some problems? 2. Am I going to notice a huge difference going from TWC (In which I had a 7 up/some amount down plan) in terms of general usability of my internet? I play a lot of XBL/PSN, but mainly Rock Band or 1 vs 100 and I stream a lot of content from Netflix on my Xbox. I ask just out of curiosity, as I've never had any form of DSL before. 3. My Order Email says that my install is for 1pm this Thursday. Is that a firm time that I will either have someone show up at my house with or get a call from someone saying they'll be over shortly, or is it the beginning of a 4 hour time window like any other install is normally quoted as being? 4. What can I expect out of an install? I know someone 18 or older has to be here, and that's no problem at all. I just want to have a general idea of what to expect. Our TWC install was basically the installer showing up at the door, dropping off a Cable Modem, going outside to somewhere in our complex and checking something, coming back in and making certain that the internet worked and taking our first month's bill and install fee. Edit: I guess as a curious 5th question, what are the odds of getting FTTH/FTTP on a new install? From some of my reading online, AT&T is doing some installs as FTTP, but not all. If it makes any difference, City/State is Columbus,OH and zip is 43228. bulbous nub fucked around with this message at Jan 23, 2010 around 08:37 |
| # ¿ Jan 23, 2010 08:05 |
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| # ¿ May 20, 2013 08:02 |
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Thanks for the answers to my questions everyone, I really appreciate the information. I checked online for my appointment status and it's a two hour window from 1-3, so that's all good and set. I just have one follow up question, Lagman. You mentioned using a PlugLink to get the ethernet signal from one side of the room to the other using just an electrical outlet. Does AT&T provide these free of charge or are they an additional charge each month?
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| # ¿ Jan 24, 2010 21:20 |
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