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Lights
Dec 9, 2007

Lights, the Peacock King, First of His Name.

Stacie posted:

Hey guys, we added a new coupon code 'goons' which will give you 50% off on any product we offer (except service extras) when selecting a monthly billing cycle.

Pretty much allows you to purchase a shell hosting or a web hosting package for under a buck.

Enjoy and let me know if you run into any problems.

http://www.amdwebhost.com

Just ordered an account from you guys, the deal seems pretty good. I had to put my paypal order through to get it into the sales queue, do you guys just issue a refund for the discount amount after the order is processed?

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Lights
Dec 9, 2007

Lights, the Peacock King, First of His Name.

So I have a really irritating issue that I'd like to ask for some advice/opinions on.

A company that I do contract work for recently switched ISPs. They host their own Exchange server. Now that they've switched ISPs and have a new static IP, email to certain external mailservers bounces due to a lack of reverse-DNS. So this should be simple, right? Email the ISP and ask for a PTR record to be set up, right?

Except that the ISP claims that they run no nameservers for their IP space and says we have to contact our forward-DNS providers (who do not own the IP block.) I've been going back and forth with the ISP's support person on this all morning and haven't had any luck.

Are there any options for enabling rDNS if the ISP isn't running nameservers? Or should I be trying to bark up the management tree to explain to them that it's their responsibility to be running nameservers for their IP blocks?

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