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Reynold
Feb 14, 2012

Suffer not the unclean to live.
The 66 year old owner of the shop I work at is one of those anti technology people. He pays for every order we receive with a check. We aren't that big, but with something like 30 regular suppliers, plus rent and utilities, factor in the backordered items that filter in one box at a time, and special order customers, you're talking about writing fifty checks per month. He usually tries to get it all done on the same day as well.

The thing is, it INFURIATES him to have to write so many checks. He'll write one for Company X and then a single backordered item will arrive from them, complete with a small invoice and he will go OFF about it. "I'm only writing these motherfuckers one check a month, I'm not gonna keep doing this bullshit, if anyone contacts us about a past due invoice tell them to shove it up their rear end!"

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Reynold
Feb 14, 2012

Suffer not the unclean to live.

Cowslips Warren posted:

Needing extra cash for the holidays. How bad is working part time at amazon warehouse?

According to several coworkers who have worked there before, the money is good for sure, but they will take every cent of it out of your rear end. Be prepared for backbreaking repetitive labor. Also, get some gel insoles for your shoes.

Reynold
Feb 14, 2012

Suffer not the unclean to live.
I've worked for the same small retail business for the past eight years. I'm talking five people on the payroll at times between two small stores. Four years ago, I was promoted to assistant manager when the dude that had run the place at the time decided to go back to school. Two years after that he was gone, and I split the operation of the store with another manager whom I had trained to run the store in it's entirety, just like I had been doing. Around this time, the owner started totally losing it. He would flip out about inconsequential bullshit while ignoring serious problems, run his mouth about the employees to the others behind their back, routinely throw temper tantrums, became paranoid about customers possibly having ulterior motives when looking around or asking questions, started spouting the most insane racist conspiracy theories, would make up new rules and procedures for things like How to Flush the Toilet and Throwing Trash Away every goddamn day, and in general just loving up every aspect of his own business, the way I ran it, and pissing me off every moment of my day. I would even get phone calls early in the mornings on most of my days off, and even if I didn't answer, just the voicemails this fucker would leave, the condescending tone he would describe an issue he was having as though it was always something that I had hosed up that he was now having to take care of, and even though I wasn't working that day I had better call him back immediately would just RUIN my loving day. He just turned into this incredibly disrespectful rear end in a top hat and lost every bit of loyalty or respect I had for him. In the last year he has driven away every single employee (including the other manager) except for his own brother, and had to hire all new people and have me train them. Already they all hate his rear end and are looking for other jobs.

At the end of October, I told him I would work up through the end of December, and that after that I was quitting to go back to school full time. To my knowledge he never lifted a finger to find a replacement. I've saved up enough money to live comfortably for the next few years while I do this, and am already looking into what companies offer internships around the city in my chosen field for when I've got enough credits behind me. I do not know how things are going back there, and I do not care. gently caress that guy.

I haven't been this content in years. HAVE FAITH GOONS.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Faerunner posted:

If I ever hit a level of management where they want me to work 41+ hrs/wk, I'm quitting. Overtime or not, it's just not worth losing your entire LIFE to retail.


PCOS Bill posted:

I'd take OT on top of plenty of hours over unemployment.

I did the whole 70+ hours per week thing over the fall and winter in 2013-2014. I was making $11/hr plus 1.5x overtime. I also hated my life and drank heavily in what little free time I had, spent a ton of money on fast food because I didn't have the energy or time to cook, and did absolutely nothing with my life for the whole 6 month period. I was also being taken advantage of because while it was more money than I'd ever made before, it was nowhere near how much I should have been getting paid running two stores pulling in the money we were.

Not worth it at all. Work to live, not the other way around.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

PCOS Bill posted:

15 years ago I was doing 75+ hour weeks at around $7/hr for a few years in a row to get by and put some money away. You do what you have to to survive when you have nothing to fall back on. Not everyone gets the luxury of saying "No, I'm just going to not do that because I don't have to" because they have to work to live. poo poo, I didn't even have the luxury of it being retail, this was real manual labor. In the hot sun or the cold depending on the season.


Like I said, some people don't get that luxury of choice. I don't know anything about Faerunner other than she works for a big box retailer, but knowing the city we both live in her options probably aren't that hot for someone without experience outside retail, so I hope she has other skills or a degree if she decides a single hour of overtime expected of her is her breaking point.

Yeah it sucks that people sometimes don't have much of choice between busting their asses constantly for little pay and losing all of their poo poo and starving to death. All I'm saying is working that much blows.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

beepo posted:

I would be surprised if the savings isn't automatically calculated when the sales tag is created. I would think the most likely story is that they meant to put in sale for $2899 at $100 off but missed a digit typing in the price.

This is most likely the case.

Anyone who thinks this is more than a simple mistake is a loving idiot. The people demanding they honor the price are loving idiots. The business management offering them anything at all in the way of compensation are loving idiots.

Reynold
Feb 14, 2012

Suffer not the unclean to live.
As a former retail manager, I've been in countless situations where customers have come to me with bullshit claims about this or that. If they spend decent money, or are fairly cool about things, I will let stuff slide for the sake of customer satisfaction, or to get someone who is just having a bad day out of the store, whatever. I was never personally invested (even at a small business for which I would be held accountable by the owner for every little thing), with the money made or lost, because it made no difference to me at all. If I sold a ton of poo poo every day, or just showed up and stood behind the counter, making no extra effort and barely selling enough to keep the lights on, I made the same amount of money.

Some people are just assholes. They are usually easy to identify, because you have no idea who they are, and they are mad as hell about something that you don't know about, which also happens to be your fault. They are either rude, willfully ignorant, or just trying to take advantage somehow, and catering to them only makes things worse. I'm not saying it's everyone in a position of authority's personal responsibility to shut down every idiot that tries this sort of thing every single time, but there are always standout cases where people go above and beyond what is considered acceptable behavior, and those people are loving idiots who don't deserve poo poo.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Saeku posted:

Agreed with not really being invested in individual obnoxious customers, but I care a lot about the profitability of this business because it treats its staff well (good pay, flexible hours, awesome coworkers, autonomy for the management team, a generally enthusiastic atmosphere.) I'm there to make the numbers go up, so that this sweet job can continue to exist and I can get more raises.

The store I ran offered me none of those things, but I'm sure if it was a nice place to work where I was paid reasonably and didn't have to put up with a pissed off rear end in a top hat owner trying to control every moment of my day, I might have developed a different attitude.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Faerunner posted:

Lesson learned: don't volunteer for poo poo at work unless it's off-the-clock and fun, like a local beerfest or a research trip to Hawaii.

The whole time I was reading this I was just thinking "Who the hell volunteers for poo poo like this? Doesn't he know this will go nowhere and mean nothing?" When people want me to do more stuff, they have to pay me more money.

Reynold
Feb 14, 2012

Suffer not the unclean to live.
What makes you think he doesn't pull poo poo like this all of the time, if not worse?

Call the police, make a report. Find out if the act was caught on camera. If it was, the police will want a copy. If you can, press charges. Anything less is you enabling his behavior. Sorry to put it on you like that, but there it is. You have to either choose to bring the hammer down, or let him walk. If he's never been documented as having done something like this before, they probably won't be able to do much. If he has a history, he might spend some time in jail, in which case he deserves it. gently caress em.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Kalsco posted:

Retail blows.

Don't take that shift. It's not your responsibility to cover for other people at a job you hate. You're leaving anyway as soon as you can, and in my experience, the kind of person who would neglect to mention that they were on vacation and wouldn't be working their scheduled shifts until they're already gone isn't gonna count you covering for them as a favor that needs to be repaid. gently caress em, spend some time with your friends, and enjoy your Sundays off.

Reynold
Feb 14, 2012

Suffer not the unclean to live.
I got tired of my lovely retail management position (that I had sunk nearly a decade into) and found a new job by taking a few classes at the local community college for one semester, which I then put on my resume as "enrolled in _____ program at _____ Community College" and sent to every goddamn job opening I could find in the field the classes applied to. By the end of that first semester, as in before I had so much as finished a single class, I had received half a dozen job offers. Now I make $10k more per year in an entry-level position with a lot of chances for advancement, great benefits, and all the overtime I can handle while working for one of the largest and most influential corporations in the world. Oh, and my dress code is "Don't wear anything so loose that it might get caught in a moving machine." My advice is to slap together a few online courses in something you're vaguely interested in, and use them to help get out of your current situation.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Anora posted:

Do higher up bosses apprieciate getting e-mails from the poo poo fish on the chain if it could save the company some money?

I also don't know if federal Whistle blower laws cover them finding out through a fairly easy deduction that I turned them in, and then firing me because of that, but based on some other thing.

No. They will not appreciate your efforts, since if they're the kind of regional manager (or whatever) to let this poo poo slide for so long, they don't care at this point, and are probably the type of rear end in a top hat who will see it as you going "outside the chain of command" and make sure you're somehow punished. And while I'm not sure about the laws either, I can tell you with 100% certainty that your time will be better spent looking for a different job instead.

Also, it seems to me like you're pretty caught up in that place. I've been in such a situation as an assistant manager before. You may care about things being done properly, want to improve the place, and just want to do your job without bullshit hassles and rude coworkers, but given the list of grievances you've outlined here, it's plain to see that this is not the kind of place where such things are rewarded. You're beating your head against a brick wall. I'd be looking for a way out if I were you.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Leal posted:

So tonight ended on a rather frightening note. A guy came in right before we locked the doors, like down to the minute. The front supervisor thought he was suspicious and wanted us to find him cause he didn't leave after we locked the doors. And she was absolutely right, he was hiding in our warehouse on the second floor under some shelves. My manager and I found him, and the second my manager called out to him I saw the guy reaching into his pocket. He (for some reason) pulled out his phone but my god, that second was the scariest situation I've been in. He could of had anything in that pocket, a knife or a gun, in fact the guy had a can of mace hanging off his pocket. He left with no resistance, and hopefully he wont be back again.


Its scary cause the guy was either A: Waiting for us all to leave, grab some stuff then run out the door or B: Waiting for the supervisor to drop off the cash box (the 2nd floor warehouse overlooks the entrance they take into the office) and ambush them. Not just that, but for a minute or 2 I was in the warehouse with the guy alone until my manager came in and suggested we looked upstairs.

I really don't understand why people do this sort of thing. I'd have told my manager to go gently caress himself, and called the police.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Leal posted:

Oh hey, guess who decided to return to our store at 5 in the morning? Chucked a brick through a window, walked to electronics and smashed the glass display there and made off with some tablets.



There was a window here, it is gone now.

:hf:

I bet your douchebag manager is sure glad they had you help hunt down a potentially violent and unstable man in the back room instead of calling the police and having him arrested now, boy howdy.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Hostile V posted:

How do you guys deal with that job-hunt block?

indeed.com and lies. Get creative. It seems to work for many industries.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Spoggerific posted:

About a month after we replaced our store's wetlab, our head photo specialist got a call from our store manager where she was told that she had to take a $3/hour paycut or quit, and requested she make the decision within a couple hours before the store manager left for the weekend.

I know that companies exist to make profit and paying for an unnecessary position is a waste in their eyes, but drat does it suck when you see one of your friends get cut a lovely deal like that in front of your own eyes.

On the opposite side of things, I've had friends who worked elsewhere, and even fellow employees and subordinates express to me that they don't want to quit someplace, or reduce hours while attending college, because of how it may adversely effect the company. Like, they're genuinely afraid of people being annoyed with them for not working full time retail while attending school full time as well, often an hour or more away. I've always given the standard "You gotta look out for yourself" response (even to subordinates, because gently caress retail), but it just doesn't register with some people and they burn themselves out, or drop classes, or just plain bust their asses for extended periods of time for no reason. It's like they don't understand that the company will fire them at the drop of a hat if they think it will save them money.

And having since moved on from retail, I see people on a daily basis that make over $20/hr that don't hardly do poo poo (despite the fact that they SHOULD be putting in that effort), and it just reminds me of the people who were being paid $8/hr or less at all the lovely places I've worked before, who from the start of to the end of their shift, never stop busting their asses, hoping to make themselves look good enough for their assistant manager overlords to recommend for promotions or raises.

Reynold
Feb 14, 2012

Suffer not the unclean to live.
The janitor at the factory I now work at is ALWAYS mopping the floor in the break room on our lunch break. After a couple days of carefully skirting the room, grabbing my food, and leaving, I decided to stop giving a gently caress. Mop somewhere else buddy, I have business with the microwave.

Reynold
Feb 14, 2012

Suffer not the unclean to live.
I don't mind putting in ridiculous OT every now and again. I'd rather work 12 hour shifts during the workweek than sacrifice my Saturday, however, and never work Sundays anymore. But I have escaped retail, so ymmv.

My last retail position, I arranged with a coworker to cover some shifts of mine, and I'd get his the next week. I worked 25 hours one week, and then 55 the next. When I got my paycheck, it was a straight 80 hours with no overtime. I confronted the owner about it, and he told me that he didn't have to pay overtime because I only worked 80 hours during that period. I told him that if I didn't get my 15 hours of OT for that second week, I'd never work a second of OT again, and he capitulated. What an rear end in a top hat.

Reynold
Feb 14, 2012

Suffer not the unclean to live.
I once saw a kid at a movie theater walk up to the restroom door while it was swinging open, and stick a finger in the crack next to the hinge. When it closed, it took his finger off. It was pretty cool.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

klapman posted:

Now i'm just waiting until January so I can have a year of working at one place so I can move the gently caress on, man. I refuse to be the dude pulling 64 hour weeks, holy gently caress

No job worth having cares how long you spent in one retail location, so unless your end goal is to get hired on by some temp agency with a minimum requirement for time spent at a single job, any job, just leave as soon as you find something better.

Temp agencies are garbage, btw, temps don't get paid poo poo compared to the people they work alongside for the most part, and aren't generally eligible for benefits or vacation time.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Man Whore posted:

Yesterday I had a Customer try desperately to swipe a card that had the magnetic strip completely scratched off.

Don't you just love that? People that come in with totally hosed cards for months, or even years on end. When I inevitably asked them "Why don't you just call and have a new one sent to you?" They say "That's too much of a hassle." And then spend over a minute trying to swipe their card everywhere they go. Or worse, having you do it, and making lame rear end recommendations on how to get it to work like "wrap a plastic bag around it before you swipe". What a bunch of jackasses.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

OneThousandMonkeys posted:

Never use banks, use credit unions. Banks gently caress you on everything.

:hf:

Reynold
Feb 14, 2012

Suffer not the unclean to live.

grimcreaper posted:

Actually.. the bag thing really works.

It depends on your credit card reader. It never worked on ours. Guess how people reacted when I told them this?

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Leal posted:

So a week into my new job, I thought it'd be easier but dear lord was I wrong.

Retail.

Retail never changes.

Reynold
Feb 14, 2012

Suffer not the unclean to live.
Back in my retail days, I had a coworker quit to start his own business with some family. He gave the owner of our store two weeks' notice, and the owner told him that he wanted it in writing for some drat reason. This guy goes home, types out his resignation (lol), and hands it in the next day. The owner then told him that he had to stay on for two weeks past the date on the notice, which bumped my coworker's last day one day further away, and forced him to alter his plans to start work on the building for his new business that weekend. He told me all of this after it had happened (I had known he was quitting) and I was like "What the gently caress dude? This is a lovely retail job at a small business in a right to work state. You have no obligation to do any of that poo poo, you could just walk out if you wanted to." and he seemed genuinely surprised and upset that the owner led him to believe that he had to jump through all these hoops to leave his overworked, underpaid position without penalty.

If your hourly pay is within a few dollars of minimum wage, you should feel no obligation whatsoever to your job when it comes to leaving for better opportunities. You're basically being taken advantage of as it is, so gently caress em. Tell your next employer you can start right away, and if you feel really considerate to your former coworkers, maybe even tell them you quit.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

AbrahamLincolnLog posted:

I love the "any more in the back?" question. It's a hardware store, all of our extra stock is kept in the aisle above the regular shelves. You can see everything in "the back" from the sales floor. But some people don't care, and aren't willing to admit they are stupid, and still demand that I check receiving, which only has appliances stored in it. Which is cool, I go back, dick around on my cell phone for five or six minutes, then come out and inform them that, nope, there isn't anything back there either.

They look like idiots, I get a free break. Win/win for me.

This is the only way to handle "can you check in back?" Even if you KNOW, absolutely and without question, that you DO NOT have the item in question in the back, go "check" anyway. When you get there, enjoy your break. Send some text messages, watch youtube, whatever. Then, after no less than five minutes of dicking around, you can return to the customer and inform them that you're out of stock.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

SealHammer posted:

yeah i just screen phonecalls from my work place and call back if i feel like it

Back in my retail days, the owner of the shop I managed would have me call other employees on their days off so he could bitch at them about unimportant poo poo every now and again. So of course after that had happened once or twice to everybody, no one would answer when the store's number came up on their phones anymore. So of course when he'd want me to call around and try to get people to come in early, or replace someone who called in sick or whatever, nobody would answer, and he was absolutely incredulous that he could never get a hold of anybody in these situations. I explained to him that people aren't going to bother picking up their phones if they think they're just gonna get reamed for some inconsequential bullshit, and he'd already burned that bridge with every single one of his employees. He just sat at his desk and scowled at me until I shrugged and left the office.

I just found out that he had to shut down one of his two stores in January due to poor sales (which he tried to disguise as a bunch of made up poo poo like lease problems and impending construction projects in the area, rather than his absurd markups and failure to adapt to his niche market's changes over the years), one year after I quit to pursue an actual career. Put a smile on my face just thinking about it. What a jerk.

Reynold
Feb 14, 2012

Suffer not the unclean to live.

Commandante posted:

The thing that most people coming into working part time retail don't quite know, but should is that you should definitely stand up to dumb bullshit. Most of the time your superiors won't know how to deal with it since they are used to getting their way by coming on strong and belittling you. I've watched my manager and assistant store manager CRUMBLE simply because I told her I wouldn't be doing what they wanted because it was stupid. It also makes you seem more competent.

Or they'll cut your hours and/or fire you. Either way, it's a win/win situation for the employee in the long run. Getting pissed off at my retail management job often enough for a long enough period of time that I decided that I needed to get my poo poo together and go back to college, and subsequently budgeting so I could save up enough money that I could actually support myself for at least a year while going to school part time opened up all kinds of opportunities for me that were there all along, I just didn't see them because I was too busy living paycheck to paycheck and bemoaning my station. Not that I'm trying to be all BOOTSTRAPS to people who don't have the same opportunities and abilities as myself, but during my time in retail I probably said "the best thing that could happen is for me to quit or get fired" a thousand times, and I was totally right.

gently caress retail.

Reynold
Feb 14, 2012

Suffer not the unclean to live.
Every retail establishment should be run like a ghetto liquor store in that if you step behind the counter uninvited, you should expect to be beaten over the head with a club or at the very least have a gun drawn on you. This is not your goddamn living room.

I am totally serious.

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Reynold
Feb 14, 2012

Suffer not the unclean to live.

SealHammer posted:

Man, now I'm almost wishing a customer would aggressively confront me at my workplace. In two years as a cashier I've never had anyone directly give me poo poo. Just people who passive-aggressively call the store ten minutes after leaving to say that I ignored them when they ordered me to smile at them.

Must be a side-effect of living in Indiana.

Between about a decade of restaurants, fast food, and retail here in Indy, I've had irate customers confront me about all kinds of poo poo. When I was a busboy at Outback steakhouse or Texas Roadhouse, people would get get my attention and stop me in the middle of what I was doing to get lovely at me because of something their server did. At Donatos, I remember a particularly ugly bitch dine-in customer got PISSED that her family's pizza came out only five minutes after their wings and bread sticks.

THEY DIDN'T HAVE TIME TO ENJOY THEIR APPETIZER YOU SEE

IF WE ATE THE WINGS AND BREAD STICKS, THE PIZZA WOULD GET COLD

IF WE ATE THE PIZZA, THE WINGS AND BREAD STICKS WOULD GET COLD

I'M NOT loving PAYING FOR THIS, I WANT A MANAGER

OH YOU'RE THE MANAGER WELL CALL YOUR DIRECT SUPERIOR AT HOME RIGHT NOW

That bitch was one of the people that came back the next day to complain about me to the other manager for still charging her for the meal. Proud of that one.

Most of my time was in retail, however, and I probably have about a thousand instances of some self righteous sack of poo poo getting mad at me over some retarded poo poo. I sold high end tobacco pipes, like hand carved Savinellis and what have you, to people who would just torch the gently caress out of them and bring them back within a week complaining that their $500 tobacco pipe was now a crispy black husk. Like GODDAMN how did you do that to a piece of briar that fast were you using thermite to light this thing? Or buy a $350 gold Dunhill lighter and try to return it the next day, slightly used and with an idiotic complaint after they've showed it off at the bar the night before and, when they came down from the high of FANCY THING, realized they're too poor to buy gold lighters. Or retards that would just wander into our overpriced luxury goods store and balk at the prices. "What could possibly make this PEN cost $1,000?" Motherfucking gold and sapphires you twat. It's a piece of jewelry.

But to me, you just haven't LIVED retail until someone's commanded you to "Sell me on (insert item here)." with smug piece of poo poo grin on their face. Like they know they've got your punk rear end and they don't give a gently caress what (item) is and they just wanna see you dance for them.

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