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Got an email from the highest paying semi-entry level local IT company today. They want to schedule me for a technical pre-screen for a Windows tech support position (not call center poo poo, professional level support) for one of their products. It's a big deal - this is a pretty big multinational company, and this position starts at $45k; I'm making less than $20k now. I know I can do the job since I know plenty of other people who work there and they tell me exactly what it's like. In fact, I taught a friend of mine who works there how to diagnose and troubleshoot computers, and I know much more than he does about this sort of thing in particular. Wish me luck, guys. I have a chance to get out of this hole.
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Jan 18, 2014 13:56
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| # ¿ Apr 27, 2024 20:07 |
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Card old ladies always. They love it. Old men, not so much.
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Jun 7, 2014 17:44
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Faerunner posted:Oh, mark-ups. Such a headache hearing customers say "So, how much are you making on this item? Real quotes I have heard from customers: "You're wearing a uniform?" no lady, my shirt has Best Buy on it because it's my style. "I don't know who helped me before, they all look the same..." It's that they don't pay attention. Or even, really, think of us as humans.
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Jul 1, 2014 05:28
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I've had a few customers go from guaranteed sales to having to work for it because I forgot them from last week (or whatever). So I guess I'm as bad as they are.
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Jul 1, 2014 07:52
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EugeneJ posted:Stores account for losses and have insurance to protect against said losses. uh buddy I don't think he was in serious risk of being shot with a gun
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Jul 15, 2014 05:41
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Leal posted:So I've been a merchandiser for almost 4 years now. I've built more displays then I can count. I recognize those displays! Sup blueshirt buddy. I'm recently not employed by Best Buy, and it is great being on the other side.
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Sep 10, 2014 03:15
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Blade_of_tyshalle posted:Oh, I know. My family is military. Not one of them lacks stories of total retardation from servicemembers. Between a rock and a hard place. I hope you land in a nice cushy position making lots of money for little work.
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Nov 9, 2014 21:17
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I'm moving from retail sales to flavor R&D at my company (an ecig store) which is awesome, because I hate customers. With that I get a raise and the ability to make my own hours and not have to wear a company polo. Life away from Best Buy is nice.
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Dec 15, 2014 08:13
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LGD posted:Unless you live in one of the 5 states that don't have a sales tax. Which own, but are also generally a) small and b) "weird" relative to the rest of the US. In Oregon, we don't have sales tax, and you can't pump your own gas. What the hell?
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Feb 7, 2015 01:02
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PCOS Bill posted:White or off-white. Are there even other options? Black shows less stains, but the red ones flush harder. Green saves water, of course.
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Mar 11, 2015 10:08
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Faerunner posted:Got told I was $30k below my sales goal at my last review. How coincidental, I'm about $30k behind my wage goal. SymmetryrtemmyS fucked around with this message at 10:36 on Mar 20, 2015 |
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Mar 20, 2015 08:23
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I work at a store that sells e-cigarettes. We wrap customers' coils for free (which is necessary maintenance on a rebuildable, which is a pretty popular category of product in this town). If you come in with your three buddies and ask me to wrap all of your coils, at least show some drat appreciation. Say thank you, or pay attention, or something. It takes about 10 minutes for each of them, start to finish, and my attention is entirely occupied during that time. Oh, and you, guy who loves to come in 5 minutes before close with a poo poo-eating grin and wants a custom juice recipe made and a coil wrapped? gently caress you, that adds another 15 minutes to my close, and I know you can come in anytime (the guy works at the barber shop across the street, and gets off 4 hours before we close. I see him walking home after his shift in the part of the day when we have no customers for a solid hour). It's still better than corporate retail.
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Aug 14, 2015 22:16
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PCOS Bill posted:Talk to your mom when you clock out. Why not treat workers with human decency and let them have a few minutes to speak with their loved ones?
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Aug 30, 2015 04:43
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PCOS Bill posted:Because you're at work to... get this... work. Not talk on the phone. Yes, you're at work to work, but does that mean that there can be no deviation from that? Your coworkers/subordinates (not sure of your position) are people too, and sometimes family stuff comes up. If you were on your break and when your precise 15 minutes were up your mom was in tears talking about long-simmering resentments between your dad and her might be splitting up the marriage, wouldn't you stay on the phone? A little leeway and respect is a great way to get people's best efforts. Treat them like professional adults and you'll get a much better response than if you punish them like recalcitrant schoolchildren who were hiding in the playground when recess was over. I've been both manager and subordinate at several businesses, by the way. I've seen both ways happen, and the way you're treating that person is a great way to drive morale through the loving floor. e: this attitude is why this thread exists, by the way. SymmetryrtemmyS fucked around with this message at 22:15 on Aug 31, 2015 |
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Aug 31, 2015 22:08
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Cowslips Warren posted:There is a girl I work with who insisted she was being targetted by the manager for write-ups, so she was denied a transfer to another store. That he said she kept leaving early and that wasn't acceptable and....and she admitted that once in a while (like once a week) she miiiight leave ten minutes early if it was slow. But she wouldn't ask, she would just close her register and leave. So the manager was right, but she insisted she only left a few times and it was slow so who cares? This came to a head when she had a family emergency and needed to leave four hours early...and the manager refused, saying if she did leave she would be fired because of all her earlier going home early. That sounds like a really irresponsible person raising a really irresponsible child. I would have put them on final warning, too - if you want to leave early, clear it with a manager! They were setting up a pattern of negligence. That's when I start to retract the treatment of them as professional, because they clearly aren't, and can't stand up the responsibility of such treatment. However, a few extra minutes on break for a family phone call, not a big deal. That kid is going to be a terrible customer some day, and an even worse employee.
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Aug 31, 2015 23:39
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Mooktastical posted:I got an attendance point at my last job for coming back from lunch at exactly 7 seconds after the 3 minute grace period had forsaken me. They happen to be in the same building of my current employer, and actually raised wages higher than where I'm working now, but I wouldn't go back because of that poo poo exactly. Sorry for the double post, I'm on my phone and multi quoting is a massive pain in the rear end. If you are slacking on your duties, you deserve to be reprimanded, and your behavior needs to be altered. I completely agree. I don't think being a stickler is an effective way to ensure a happy, hard working staff - instead, make a note of when they mess up and who it affects, and if it isn't a solitary incident, explain to them that each employee needs to pull their weight. That's one write up. They are making work harder for those around them, and sometimes they need that said out loud before they really understand it. If they don't change, start looking for replacements. Essentially, I'm advocating a management style based less on restrictions and violations and more based on overall performance and responsibility. If each member of your team is essentially reliable, even if one has a bad day or week, the others will be there to pick up the slack, and they know that that will be reciprocated if need be. I do agree that the guy in the quote was being a dick, upon rereading. I would start trying to replace that person.
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Aug 31, 2015 23:48
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Mooktastical posted:Yep. The prisoner paradox is a big deal. The most preferred situation is where everyone is acting in good faith towards common goals, and anyone that egregiously or habitually defects can get hosed. Finding good workers is just as important, if not more so, than disciplining your workers properly, I think. The problem is that it costs money to hire and train people, and the interview(s) don't always reflect the final quality of the work. Retail sucks from both ends.
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Aug 31, 2015 23:58
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I wear jeans to work, but they're small stores without a back stockroom or much movement. When I wore khakis, I bought pretty heavy Carhartts that were very sturdy, but a bit warm. It hasn't bothered me, but I'm used to heavy pants because I don't really wear shorts (I'm self conscious about my huge hambone legs), even growing up in Southern California.
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Sep 1, 2015 00:24
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grimcreaper posted:About 20 minutes ago this man walks up to me and doesn't say a word. Just stares at me even after I ask if he needs help. Drugs, man.
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Sep 16, 2015 03:28
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Drakenel posted:Not hugely noteworthy, but today was hanging out at a Caseys right next to the place I volunteer at because I like to grab a pop before I start and am friends with the cashiers. One of the doors doesn't close properly, so they want people to use the other one. Cool. I put the sign up myself so they could keep serving customers at the registers. Not a huge deal. We put the outside trash can in front of the door as an extra precaution. gently caress you, sign! You can't tell me what to do. You don't know me. People actively ignore signs when they're in stores. It can literally be ten foot letters, and they'll ignore it, even when pointed out. I think a lot of people are barely literate and the extra 10 seconds it takes to read a sign are not worth the effort for them, personally.
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Sep 16, 2015 05:30
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PCOS Bill posted:So you don't support an organization that helps 99% of young boys because they have an aversion to the remaining 1%? I don't know where you get your statistics from but Oh wait, look who I'm replying to. Might as well save my breath.
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Sep 30, 2015 01:07
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Ashsaber posted:A little thing that may not even be worth reading: a few days ago I went on break and just stopped at the dollar store we're next to to get some cheap snacks/drinks, and less than a dozen steps in I get asked by an older man where we keep the paint rollers. I just looked at him, then pointed to the patch on my shirt that indicated I worked next door. I don't know why he thought I worked there, their uniform and ours look completely different, and are very different colors. He must have walked past the girl on cash there to get to me as well. Some people do not use their goddamn eyes. People ask me where things are when I'm shopping for myself in a button down and slacks, which is my normal outside clothing. I think it has to do with the way we walk. One time, someone was convinced that I do, in fact, work here, and I'm just shirking by lying to them. They got heated. I was wearing a Best Buy uniform in a Target.
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Sep 30, 2015 02:51
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I'm glad I work in an adults-only store (we sell e-cigarettes) so I don't have to put up with that poo poo. Some kids are fine, but most are absolute hellions.
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Oct 12, 2015 21:44
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Customer just came in... "Hey, so I just bought this dripper at another shop, but I heard you guys do builds. Can I get a free build?" Fine, whatever. Kind of a slap in the face, but I'll do it. Then he starts poo poo talking the shop I work at, saying our juice is bad, our prices are too high (they are exactly on par with every other shop in the area), and that our service sucks. Show some loving respect, man. You're too lazy to do basic maintenance on the device you just bought, and you talk poo poo to the person helping you? Reason #347 I regret working in a vape shop: the rear end in a top hat customers. It's still better than Best Buy.
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Oct 22, 2015 00:32
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Manuel Calavera posted:Was he wearing a fedora? No, but he had on this ridiculous scarf with a My Little Pony tramp stamp on it. I got into vaping to save money and quit smoking, in that order of priority. I hate what this hobby has turned into over the past 4 years.
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Oct 22, 2015 00:42
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Pumpy Dumper posted:Too bad that doesn't even cover the cost of inflation/increase in cost of living for most places Retail.txt
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Oct 26, 2015 02:09
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thewireguy posted:Training people who you know are going to replace you. It is a toss up between sabotage and professionalism. Dilemma... What will you gain from training them properly? On the other hand, what do you lose if you train them poorly? Weigh the positives and negatives and strike the most personally profitable balance.
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Oct 26, 2015 02:48
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NerdyMcNerdNerd posted:I was listening to my manager and a co-manager talk about minimum wage the other day. Holy poo poo, a retail manager opposes a minimum wage hike because it would make him feel less superior? Humans are awful.
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Oct 26, 2015 04:59
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-Troika- posted:I dunno, I'll take dealing with trash over dealing with people any day. Me too, but not for customer service wages. If you want me to deal with biohazard filth, you'll pay me like a janitor, not like a clerk...
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Nov 2, 2015 05:06
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Cowslips Warren posted:I am still trying t wrap my head around people making GBS threads on top of other people's poo poo. Like, as bad as I've ever had to go, opening a stall and seeing a pile of poo poo, even a mountain of it left behind by previous visitors, is enough to make my stomach turn to lead and everything else freeze up. I'd rather clean up a little piss and chill for two hours than deal with customers for two hours. I'd say you got a sweet deal.
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Nov 4, 2015 00:53
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LonsomeSon posted:Reasons I No Longer Desire to Work in Retail v3.1 (BFC edition): Sweet Deal on those Piss-Cleaning Hours Scrubbing caked on piss from the floor is one thing, but a little kid sized puddle? That's no big deal.
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Nov 4, 2015 02:21
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Yeah, I agree. A potential lawsuit will cost the store a lot more money than a customer complaint, no matter how bureaucratic and stifling the management is.
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Nov 5, 2015 19:12
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I have reached the beginning of the end. Next month, I will no longer be a sales clerk/customer service drone. Instead, I'll be the assistant inventory manager for the store I work for (four locations with a fifth opening soon). I won't have to wear a polo, greet people, or do all the stupid poo poo that makes customer service such a hellish job. If a customer is upset, it can't be at me or for something I did, because I'll be in the back. Oh, and there's a pay bump. 
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Dec 8, 2015 22:44
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Despite being told in writing that I would be off sales by this week, I am working two solo weekend shifts and covering another store on Tuesday. I also have weekends scheduled for the next two weeks. I'm now one level higher than the sales managers on the org chart, but they get weekends off? gently caress that. I shouldn't even be working sales.
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Jan 24, 2016 04:14
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Getting offended over things is gay and retarded.
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Apr 1, 2016 22:56
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Faerunner posted:Eh. When they ask me "Do you work here?" they're basically asking whether I'm actually working in that department or just walking through on my way to the break room; eg they're trying to screen people because they've been previously burned by an associate who was just coming or going, and didn't want to answer poo poo for them. Sometimes they ask: "Can you get me someone who works in this department?" instead. Both questions annoy me, but they are "reasonable" questions from the point of view of a customer who isn't quite sure whether you belong in a certain aisle (or in my case since I'm a girl, why I'm not at a register). My normal response is the cheeriest "YES I DO WORK HERE! WHAT CAN I DO FOR YOU TODAY?!" that I can muster. When I'm a customer, I always start with a greeting, then "I was wondering if you could answer a question for me" or "I was wondering if you could help me" or something like that. If I'm looking for something but don't need help exactly, I'll just ask them where I can find thing, but otherwise I start with a little introductory sentence like that. It takes five seconds, ensures that any employees going on break or going home or otherwise busy aren't interrupted, and generally makes the process of retail much smoother and more pleasant. Unfortunately, most people won't do anything like this, and instead lead with extremely obvious questions like asking the person in the company polo with a nametag on stocking shelves if they work here.
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May 28, 2016 18:13
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Shugojin posted:somebody recorded a food temperature as being 7:00 degrees yesterday AM or PM?
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Dec 13, 2016 17:52
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