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TrueChaos
Nov 14, 2006



Is there anyone who seems like they'll be maintaining reasonable caps? I'm stuck with primus until I move (Only here till the end of april, and I don't want to bother getting a new connection for feb/march/april). I'll probably wind up in the Toronto area. I'm guessing tekksavvy is the only choice?


Heh. Knowing this was coming, I've used ~500gb of data this month. X_X

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TrueChaos
Nov 14, 2006



Is there any way to switch away from bell and maintain the @sympatico email address? My parents would love to switch, but my mom is consulting and uses the @sympatico email address for work, which is currently preventing them from switching.

TrueChaos
Nov 14, 2006



Canadians use more online video than anyone else? Hahahahahaha yeah right.

TrueChaos
Nov 14, 2006



In the same situation, and I haven't been able to find anything concrete on how long the sympatico email will hang around for. If you get a concrete answer on that from anywhere, could you post it here?

TrueChaos
Nov 14, 2006



univbee posted:

This info is from a few years ago, but in order to maintain your Sympatico email address you had to maintain ANY Sympatico subscription. Their cheapest is dial-up, which at the time was $12/month.

Yup, just got off the phone with bell. It'll last 2-3 days after your cancellation goes through, and their dialup is the same price as the cheapest dsl option...

Ugh.

TrueChaos
Nov 14, 2006



8ender posted:

Finally got my Teksavvy cable installed and goddamn is it ever fast compared to the 5meg DSL service. My house didn't have cable at all and true to Teksavvy's word the Rogers installer did run an entirely new cable from the box and installed a drop in my basement.

Speedboost is at play here in this speedtest; most of the time I'm getting a solid 15/1Mbit:





Here's hoping they expand to Brockville. Currently waiting on their DSL install, but when cable becomes available...

TrueChaos
Nov 14, 2006



Well my teksavvy install has not gone off without a hitch, but its bells fault anyway. They were suposed to do my install on Monday for dry loop, and they just... Never showed up. I went outside and found the box for my line, and verified the wiring coming into the house. I would have plugged the dsl modem in out there to test it there, but this must be an old box as there wasn't a spot to plug in a line.

Anyways, teksavvy rescheduled for Saturday, which sucks but their hands are tied. Hopefully I'll have Internet on more than just my phone soon

TrueChaos
Nov 14, 2006



I have a netgear 3700, and its peen pretty easy to use, all things considered. I don't know what speeds are like, can anyone point me in the direction of some kind of test program? I'd love to have something to benchmark it with.

TrueChaos
Nov 14, 2006



So bell is coming tomorrow to set up dryloop, want to place bets on if they actually show up this time? XD

TrueChaos
Nov 14, 2006



TrueChaos posted:

So bell is coming tomorrow to set up dryloop, want to place bets on if they actually show up this time? XD

And again, they don't show. For fucks sake.

TrueChaos
Nov 14, 2006



Ha! I suspect someone at teksavvy was very unkind to someone at bell, after it turns out they were dispatching service techs to the wrong city, despite the correct address! Got home from work today to service! Though my line speed has been set to 3M/800k, so I'll have to make another call. But that can wait.

TrueChaos
Nov 14, 2006



Twiin posted:

Right, I get that. But it's not like we spent a half-hour trying things and then he said "well, I guess we need to disconnect the router". He just flat out refused to do any troubleshooting.

Edit: Anyway, this isn't fix-Twiin's-internet day on SA or anything. My point is just that the customer service I've received from TekSavvy has been total garbage. Rogers has bent over backwards with daily phone calls from supervisors to fix and troubleshoot connectivity issues for me in the past (with my router connected, I'll add), and I naively expected things to get better, not worse, when I switched.

You realize that the router is often an issue with speeds on home networks, and that by attempting to diagnose without eliminating it (which, for 99% of people is super easy - just plug in your laptop directly into the modem, you are the anomaly with a huge full tower) could very easily wind up being a huge waste of everyone's time? Also, how far away are your router and modem such that there's no way you could connect the PC --> modem?

And maybe rogers has bent over backwards for you. But you need to understand, you're about the only person I've EVER heard of who's had a good experience with rogers. Everyone I know who's dealt with them absolutely hated the experience, myself included. Dealing with teksavvy is a dream by comparison for the large majority of people. Honestly, you kinda come off as an rear end in a top hat about the whole situation.

TrueChaos
Nov 14, 2006



Rand McNally posted:

I hate you all.



I hate you.




Wish they could resell cogeco here.

TrueChaos
Nov 14, 2006



Stanley Pain posted:

Are you on Cable or DSL?

DSL, and its the best they can do with my line strength. Apparently the signal just really sucks. Cogeco is the only option for cable internet in the area

TrueChaos
Nov 14, 2006



So bell managed to gently caress something up with my parents service.

They're with teksavvy, on the 6/800 plan. I'm home visiting, and notice speeds are poo poo. Speedtest? 1/400 at best. Check the modem... somehow, the line is set at 1184kbps down, 640kbps up. It definitely used to be set correctly...

Called teksavvy, and they're submitting a ticket to bell. Apparently teksavvy can't even map the service correctly right now for some reason. Other line stats:

Available: ~10000kbps down / 1184 up (don't remember the exact down, just that it was 10mbit)
SNR: 14.4 down / 21 up
Attenuation: 9 down / 3 up.

All of which point to the 6mb service being fine. Oh, and if bell determines the problem isn't with their lines, they're going to charge us $87.50! Oh bell...

TrueChaos
Nov 14, 2006



eXXon posted:

I switched to Start earlier this month, mostly because they had the best reviews of any ISP and didn't require a contract for a monthly discount like Acanac does. It got activated within a week as promised and haven't had any issues since.

I'm not thrilled that the service was advertised at 16/0.5 Mbit when I signed up and now they're 25/2. I guess I'll call and see if they'll bump it up.

How have they been for setup & customer service etc? I'm with Teksavvy, but it looks like Start is actually re-selling cogeco cable in my area, where as Teksavvy is not. My current DSL connection maxes out at 3Mbit/800kbit because the lines are so old, and I'd like to get out of the stone age.

TrueChaos
Nov 14, 2006



Tedgewick posted:

Completely wrong. Its already semi-unbundled in a Quebec IPTV service with a lovely name I've forgotten. Cable cutting is accelerating rapidly in my admittedly small sample group, I only have one friend left that may or may not have cable. Everyone else loving hates it and is slapping together any AppleTV, hulu proxy, slingbox, Netflix and loaded USB drive solution they can. And these are 50 and 60 year olds, everyone I know thats 30 and under never had cable TV to cut in the first place after leaving university.


Yeah. The only reason I actually have TV is because I don't want to gently caress around with online streams to watch TV, plus my current internet connection really isn't fast enough to stream stuff in HD.

Maybe if I switch to start my connection will be fast enough for NHL gamecenter.

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TrueChaos
Nov 14, 2006



Well Start is wonderful - called me to confirm everything was working, and it's faster than anything I've had before. Paying for 30/2 with a 200gb cap, and:

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