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wattershed posted:So I've been out of the phone game for a while, but my wife would like an iPhone 5S and we'd love to go shop for one tomorrow. Are they in stock at Verizon stores or is it a "keep checking online until they are in stock" sorta thing? Also, we have a standard 2gb family plan sorta thing or whatever VZN calls it, does possessing an iPhone change any of that or can all remain as is? As a Verizon customer for a whole 2 days, I just went through buying an iPhone 5S for one of my lines on my plan. They seem to be in stock everywhere (we ended up buying from Best Buy mobile, but the Verizon store near me had a bunch of them too). Having an iPhone on the plan had no bearing on being on a Share Everything plan.
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# ¿ Dec 31, 2013 04:30 |
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# ¿ Apr 29, 2024 08:32 |
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What are the chances of me getting out of the three activation fees I'll probably be incurring as a new customer? Is Verizon any easier or harder (or impossible?) to get out of them?
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# ¿ Dec 31, 2013 04:38 |
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Yeah I missed the promotion by 4 days. I guess I can't bitch too hard I got a Moto X and an S4 for free and a super cheap iPhone 5S. But I'd still like to try and make up for some of the ETF I paid to Sprint. I guess I'll try to haggle with their CS people.
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# ¿ Dec 31, 2013 05:40 |
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Thank God that Verizon has open enrollment for insurance right now. My wife dropped her 1 month old Galaxy S4 here in Disney, land of rounded stone floors and shattered her screen. Is it really only 99 to get a replacement through that? When I was on Sprint the deductible was stupid high.
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# ¿ Feb 5, 2014 05:34 |
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I just went through with a warranty replacement of my wife's brand new S4 after shattering the screen in friggin Disney. They sent us a brand new charger and headphones. Do I have to return the original headphones and charger with the broken phone, or are those free bonus items? Also holy crap the shipping with Asurion is magical. Finished the warranty claim at 11:30PM EST last night, phone at front door 9:30AM today. What the hell kind of voodoo is that. I love it.
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# ¿ Feb 8, 2014 17:50 |
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SeaborneClink posted:Pedantic, but that isn't a warranty exchange. It's an insurance claim. Keep everything, just send back the phone and battery (if the new one came with a battery) otherwise return only the phone and back cover (again only if the replacement cane with a back) Crud that's what I meant to say, insurance claim! Thanks for the info though!
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# ¿ Feb 9, 2014 07:30 |
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I did the whole process on Asurions website. It was simple there.
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# ¿ Feb 9, 2014 22:22 |
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Speaking of phone replacements under warranty and insurance; isn't the whole point of SIM cards account device portability? My wife is on her third Galaxy S4 (first was an exchange under warranty during her 14 day trial due to a weird glitch I couldn't find anywhere online, and the second due to a cracked screen). Each time she was giving a brand new SIM card. I expected to just move the SIM from phone to phone. I'm guessing this has to do with Verizon being a pseudo GSM 4G / CDMA bastard child right now.
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# ¿ Feb 10, 2014 03:54 |
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kitten smoothie posted:I imagine they give you a brand new SIM with a replacement as just a matter of policy, because not everyone has a working or intact SIM prior to requesting a replacement, and it's easier from a warehousing and support standpoint to just give a new one to everyone and not think about it. I suppose this makes sense, sure. Thanks.
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# ¿ Feb 10, 2014 05:03 |
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visuvius posted:So I cracked the screen on my 5 day old Droid Maxx. loving thing is supposed to be resilient but a less than 1 foot drop on its corner did it in. I did this exact thing when my wife broke her S4. Don't need to wait a month. I put the claim in like 3 days after getting my confirmation email that I got enrolled (which took 1 day). 99 bucks and some quick paperwork, you will have a new phone the next day. Edit: looks like open enrollment ended on March 8th. OMGMYSPLEEN fucked around with this message at 23:06 on Mar 12, 2014 |
# ¿ Mar 12, 2014 23:03 |
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Watch Out Smarmy posted:Er. No. Ehh what's a week here and there.
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# ¿ Mar 13, 2014 03:37 |
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FordPRefectLL posted:3 times now I've done exchanges at work for phones full of child pornography. Geez, WTF! On a less creepy note, Android Central is reporting soak test emails are going out to Verizon Moto X users. Hopefully it goes well and 4.4.4 is on the way soon.
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# ¿ Jul 18, 2014 00:14 |
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Apparently the Early Edge thing right now is still only Droid Turbo. I'm told that it's usually available on any phone. Web customer service suggested I try calling Telesales to see if they will let me move one of my lines to Edge on any phone. Is Verizon telesales at all reasonable? Any idea on the chances of this happening?
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# ¿ Dec 6, 2014 04:43 |
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Deep Winter posted:As I understand it, there are two separate promotions. One, Early Edge, only becomes available (assuming you meet the general edge requirements like good payment history) after a year into your contract. Early Edge for droid turbo/maxx is separate, and I've seen it pop up before the customer was a year old, like, just a few months into the contract. Yeah, I'm about a year into our contract right now. I got the Droid Turbo on the early edge thing when it first came out. I guess the only answer for me is to just call.
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# ¿ Dec 6, 2014 06:11 |
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this sweet move posted:No. You can't buy out your contract early to get 2 year pricing earlier. What usually determines if you are eligible for early edge? All 3 of my lines were eligible in november, but only for the Droid Turbo which I went and used, trading in my Droid Maxx. I was 11 months into my 2 year contract. My other two lines still show early edge eligibility. Every phone on the website only shows full price instead of Edge pricing, and the CS at a store said they are only eligible to Early Edge to a Droid Maxx. Is there a situation where you can get any phone on Early Edge?
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# ¿ Jan 16, 2015 04:28 |
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Deep Winter posted:It's a promotion that has changes a lot the past few months. Originally, if you were edge eligible (past six months good payments, good credit, etc) and at least a year into your contract, you could Early Edge to any phone. That's how it looks. When I pick a Droid Maxx just to see what happens, it shows only full price, but CS says that's what I can get. What a great system! I'll just keep an eye on it every once in awhile, my wife wants off her S4, she hates it so. Thanks for the info!
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# ¿ Jan 16, 2015 15:17 |
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XIII posted:I had this same issue, but I manually setup call forwarding and it seems to be working fine again. Just dial *71[your Google Voice number] I've noticed that everyone once in awhile I suddenly lose my forwarding settings and it goes back to the regular Verizon voicemail. Not sure if this is related to the advanced calling changes.
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# ¿ Jan 29, 2015 18:42 |
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kitten smoothie posted:My problem was that even after *71[GV Number] if anyone called me, it'd just ring and ring and ring without GV ever picking up. I tried enabling forwarding numerous times with no luck. According to the Google Voice set up instructions, they specifically say for Verizon to do three different code: *71[Your Google Voice number] *90[Your Google Voice number] *92[Your Google Voice number] I'm not sure the difference in them, but I just do all three and so far, it's forwarding correctly with Advanced Calling enabled.
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# ¿ Jan 30, 2015 03:18 |
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Is there any flexibility in the upgrade date with Verizon? One of our lines isn't until December 28th 2015, I was kind of surprised it's a full 2 years and not 22 or 20 months or something. I guess I'm still used to how it was on Sprint.
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# ¿ Mar 23, 2015 04:31 |
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FordPRefectLL posted:Giving in and installing 5.1 on my Turbo. We'll see how it goes! So far, it's been pretty awesome. I usually do a factory reset after a big update like this, and haven't yet. And still working great.
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# ¿ Jul 2, 2015 17:13 |
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Yeah the 5.1 upgrade made the Turbo feel like a new phone again. All the waiting and nerd tears on the Motorola forums were worth it.
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# ¿ Jul 7, 2015 23:57 |
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If I purchase a Verizon Moto E from Best Buy, will it work on my regular postpaid Verizon account? I'm looking to use a dirt cheap phone as a GPS unit / actual telephone on my motorcycle instead of putting my Nexus 6P in harms way.
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# ¿ Jan 23, 2016 03:01 |
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Well isn't that a bag of dicks.
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# ¿ Jan 23, 2016 04:58 |
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king of the bongo posted:Use it for 1 month or just pay the money for 1 month to them? For some reason I had 6 months stuck in my head. One month isn't poo poo. Thanks!
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# ¿ Jan 23, 2016 13:25 |
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WhyteRyce posted:Yeah just 1 month. Bought a $30 prepay card from Best Buy, activated, and then swapped SIMs no problem. Wait, I can just buy the WiFi only 30 dollar thing and immediately swap in my postpaid sim, or do you have to wait a month after being activated on prepaid?
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# ¿ Jan 28, 2016 13:48 |
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I assume (hopefully correctly) that Verizon gives zero fucks how many times I swap sims between phones?
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# ¿ Jan 31, 2016 05:43 |
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Duckman2008 posted:Yes. Well I'm glad to see that Verizon finally joined the rest of the goddamn cell phone world. Sprint is forever doomed.
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# ¿ Jan 31, 2016 16:59 |
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shino posted:This is technically true, but I'm pretty sure all you really have to do is install hangouts on your iphone, hook it up to a google voice number, and bam! Voice by itself will use your minutes; voice through hangouts will not. You gave free electricity to the power company by sucking it all out of your battery with your backwards plug! Good job, and lucky he warned you of this tragedy!
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# ¿ Feb 3, 2016 16:38 |
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I'm using a Nexus 6P RIGHT NOW on Verizon. I had a Droid Turbo as well, popped my SIM in and went to town. It felt good. Join me in happy Nexus land.
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# ¿ Feb 9, 2016 18:01 |
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Seconding using Google Voice for voice mail. Works great for this situation if you want a visual voicemail.
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# ¿ Feb 11, 2016 16:33 |
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I'm holding onto my More Everything 15GB plan for 81 a month (with my work discount) for as long as possible. I'm happy I snagged that deal when it was there.
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# ¿ Jul 7, 2016 15:50 |
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skooma512 posted:Yeah, if I stick with Android that's where I'll probably go. Nexus phones are no guarantee of anything other than no bloatware crap. My Nexus 6P disappointments me daily, yet is still the best choice for Android. That's kinda scary and sad, cause I really do like Android.
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# ¿ Aug 22, 2016 16:56 |
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Avocados posted:I think I know the answer to this, but I'm partially in denial. Short answer is no. I called to see if I could change mine to my work because I was worried no one would be home to sign for it, and was told the only way was they could cancel the order and reorder, which I was unwilling to do. Sorry bud.
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# ¿ Sep 13, 2016 04:47 |
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Duckman2008 posted:Yeah, this is kind of a "it's a big country so it just happens" issue. Also, Wegmans has free in store Wi-Fi, so it's even better to shop there.
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# ¿ Oct 5, 2016 03:28 |
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To the Verizon employees here: I ordered my wife an iPhone 7+ 256GB in Rose Gold on Oct 27th. It was scheduled to ship on 11/9 and on the day of shipping, I got an email that it's pushed back to 12/5. OK, whatever. My order page on my Verizon account reflected this information. Now as of yesterday, my order no longer has a status when looked at on the computer, and if I look at the order on the phone app, it doesn't exist. I've chatted with the reps and they don't seem to want to give me any kind of answers. Did my order get cancelled or some poo poo? OMGMYSPLEEN fucked around with this message at 16:22 on Nov 14, 2016 |
# ¿ Nov 14, 2016 15:14 |
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Duckman2008 posted:A Corp store employee would at least be able to see if there is a pending order. Not much more then that, but they could see that. Otherwise no idea. If I call the phone help, the first thing it says is that the line has a pending order that should ship on December 5th. We will see.
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# ¿ Nov 15, 2016 02:57 |
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What do you think the chances are of Verizon allowing corporate discounts on the unlimited plan in the future? I assume it's once another carrier does it, they will do it to compete.
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# ¿ Apr 19, 2017 18:08 |
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# ¿ Apr 29, 2024 08:32 |
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On my iPhone 8+, my network status changes from "Verizon" to "VzW" at random. I know when I'm on WiFi it will say VZW Wi-Fi because of WiFi calling, but this is happening while out on cell network (obviously, not saying Wi-Fi next to it). What's that about?
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# ¿ Sep 30, 2017 01:53 |