Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
  • Post
  • Reply
Yeast
Dec 25, 2006

$1900 Grande Latte
This September, most likely, if they choose to update it at all. You might get an enclosure colour change?

Other brand? Meh. When you're talking a screen-less MP3 player, it doesn't really matter who you choose. The Shuffle has the advantage that it's cheap, and syncs easily with iTunes.

Adbot
ADBOT LOVES YOU

Yeast
Dec 25, 2006

$1900 Grande Latte
Most of the retail employees get 27" iMacs, so it's not that great.

It's actually worse if we can now only get it once every three years.

Ah well.

edit: iPad discount is nice tho.

Yeast
Dec 25, 2006

$1900 Grande Latte
The iMac will almost always make more sense than the Mini if you also need a display.

Trackpad + some sort of mouse would be wise. There are times when the mouse can be more helpful.

Yeast
Dec 25, 2006

$1900 Grande Latte

duck monster posted:



The quick talk I had with trade practices commission today was instructive. I like apple, but I loving dislike their behavior in this store, and I intend to go after this store until it loving reeducates itself that appple policy does not over-ride australian consumer protection laws and pays for my loving repair.

You won't get anywhere.

You're better calling Apple Care and asking to speak to customer relations. As soon as you bring up consumer law or statutory warranties, Retail employees will refer you to legal.

Yeast
Dec 25, 2006

$1900 Grande Latte

Mr. Onslaught posted:

what are the odds that some employee accepts a 100 dollar cash bribe to give me their discount :v:

Pretty loving low.

Also, you'd have to wait until June at the earliest. Bleh.

Yeast
Dec 25, 2006

$1900 Grande Latte

Endman posted:

I think this may have been discussed already a few pages back, but can anyone make an educated guess at the likelihood of the 13" MBP getting a screen resolution upgrade with the next refresh (due around May, I've been led to believe).


You're taking a reasonable gamble in there even being a 13" MBP again.

And as /\ /\ said, the Air already has better resolution, and is faster for the vast majority of activities people use them for.

Yeast
Dec 25, 2006

$1900 Grande Latte
Standard Operating Procedure;

Batteries expanding isn't defective in 90% of cases, it's generally a very good indicator the cell is way past its consumed stage, the internal chemistry changes, and instead of leaking/exploding, they swell.

If this swelling damages any internal components on the portable, then Fruit will replace those damaged components at no cost.

Having one straight out of the box swollen is abnormal, and would be covered by your standard warranty. (bring a receipt).

As usual, your milage may vary store to store, but the above is SOP. Also remember that a lot of the anecdotal evidence floating around is from when Mac Genius' could issue codes that would cover items out of warranty at no expense. This is no longer the case.

Yeast
Dec 25, 2006

$1900 Grande Latte

xzoto1 posted:

The only thing I can think of is that from all of the reassembling I could have worn out the connecters on the motherboard?

Were you ESD safe while you did this?

Yeast
Dec 25, 2006

$1900 Grande Latte

Keyser S0ze posted:

How durable is the MBA compared to the MBP?


You're going to be one very unhappy camper if you don't look at a hardshell case or something very padded to carry it in.

The amount of hosed MacBook Air panels I deal with daily is up there.

Please look at suitable protection.

Yeast
Dec 25, 2006

$1900 Grande Latte
Just be aware that you're hosed if you break something like the connectors to the LCD panel back to the MLB.

A lot of repair shops will do it for you for :10bux:

edit: Not so sound like I'm on some high horse about it, just be aware of the risks.

Yeast
Dec 25, 2006

$1900 Grande Latte
The Mac Pro won't be killed off until it gets a Thunderbolt update.

At that point, you at least have the option of external GPUs, storage chains etc.

They're not long for this earth, but Apple will still be making them for some time yet.

Apple hasn't 'abandoned' the Mac Pro at all. They've always followed Intel's Xeon chipset path, and they just haven't had an update with suitable processors in a long time.

Marco Arment has a useful piece on this;

http://www.marco.org/2012/03/29/xeon-e5-benchmark

Yeast
Dec 25, 2006

$1900 Grande Latte

Stare-Out posted:

battery stuff; I have a 2007 MacBook Pro and the battery

If you plan on using it for another year, buy a new battery from Apple and hold onto the receipt for your new 1 year warranty on it.

Stare-Out posted:

E: On another note, can anything be done about the optical drive? I know the official Apple ones are rubbish and mine spits discs out constantly. I don't *really* need it, but how viable is replacing it? Or taking it out completely and sticking a new HDD in there?

All internal optical drives are shite. If it's super important, an external superdrive will cost very, very little & free up internal space for another HDD.

But to be honest, if this is for a 2007 MacBook Pro, I'm not sure how economical it is to do all this crap to it.

Yeast
Dec 25, 2006

$1900 Grande Latte

Stare-Out posted:


Though I'm not sure how comfortable I am with opening this thing up myself, might just take to a 3rd party Apple store if I go through with this process.

This is wise for the 07' models. They're not overly complex, but they're a far cry from Unibodies.

Also, the Optical Drive doesn't even use a SATA connection, ATA only. So any HDD you attach to that is going to be, um, 'interestingly' slow.

Yeast
Dec 25, 2006

$1900 Grande Latte
I have 2 Extremes and 2 Express'

As the above comments on the Extreme. They're great.

My experience both as a consumer and as an Apple Technician: Express' are finicky. They have a habit of dying very suddenly, and without warning. Mainly due to power supplies failing (why does that sound familiar...)

I like them for what they are, a fairly inexpensive, portable router & the AirTunes / Airplay voodoo, they're just not known for their stellar reliability.

Yeast
Dec 25, 2006

$1900 Grande Latte

CaptainMidnight posted:

Has anyone had the lines on the screen of a Macbook Pro? The laptops where the video chip is made my nvidia yet all the nvidia chips are messed up and is basically a time bomb? I've had this happen twice now.

Take it to an Apple store, explain the issue. Have them run the nvidia diagnostic. (should be on a specially formatted iPod classic) and that will confirm/deny the GPU.

You'd want to get a move on tho, those machines are fast becoming vintage, and once they are, you're on your own.

Yeast
Dec 25, 2006

$1900 Grande Latte

1997 posted:

Hahahaha what store is doing this? None that I know of do that, just use an external hard drive.

All 14 stores in Australia :confused: it's SOP here.

And it's probably not cheaper when you're the company that makes the iPod, and you have to purchase drives from Lacie, WD etc.

Yeast
Dec 25, 2006

$1900 Grande Latte

CaptainMidnight posted:

I did that the first time. Hilarious the way the technician said "Oh, I love it when chips fail". So I received probably a refurbished motherboard. Now this one I'm pretty sure is going.

Well, we do like it. If the test fails we get a diagnostic receipt code, and it means we can give you a new (reconditioned) board. All troubleshooting can stop there.

The boards aren't made new anymore, so we don't have a choice re: refurbs.

:eng101: 90% of the boards we put back in Macs are refurbed anyway. Most of the time it's not an issue. They typically are DOA or work fine.

Yeast
Dec 25, 2006

$1900 Grande Latte

FlashBangBob posted:

Iirc, you just entered in your serial online and got a code to download it from the App Store.

Correct.

But it was still a drama at the Genius Bar.

Consumers understand 'Free download' but are struck by debilitating idiocy when it comes to 'enter your Apple ID to continue'

Yeast
Dec 25, 2006

$1900 Grande Latte

Anmitzcuaca posted:

Does anyone know if Apple will replace a Macbook Pro keyboard with a different language one? I bought mine in Australia but I live in Germany now and I use a German keyboard layout and keep forgetting where all the symbol keys are since itīs completely different.

The SOP for Apple Retail is that if you tell the retail store when you purchase the machine you want an INTL keyboard swap out, they'll order one, and you can take the machine and use it until the part comes in (up to 4 weeks wait depending on language). Once it gets in, we'll do a top case replacement for free.


Try talking to the German Apple Stores in Frankfurt, Hamburg or wherever you are.

You could say that when you purchased your Mac, the specialist said that you'd be entitled to a top case swap out at an Apple Store, free of charge, which is why you bought it from them.

Because of the way 'customer expectations' work within Apple, you'll probably get the swap for free. But be prepared to be without it for a few days for the repair.

Yeast
Dec 25, 2006

$1900 Grande Latte

Binary Badger posted:

It's a pain when the user needs it for a pitch across town within the next 20 minutes OR HIS STUDIO WILL BELLY UP

At this point I hand them a wired keyboard off the shelf and ask if there's anything else I can help with today :v:

Yeast
Dec 25, 2006

$1900 Grande Latte

porno for the deaf posted:

Any possibility that this is because Spotlight is indexing your fresh install? I know that when my 13-inch early-2011 is indexing for spotlight, the fan speeds up a bit.

This would be my initial guess as well.

It should settle after 20mins or so, give or take.

Yeast
Dec 25, 2006

$1900 Grande Latte

Captain Pike posted:

Can one go immediately to Apple.com/'The Fruit Stand' and buy the cool new thing the moment Tim reveals it on stage?

Within about an hour, yes.

Or place a pre-order if it's not shipping Immediately.

Yeast
Dec 25, 2006

$1900 Grande Latte
I upgraded from a 13" 2011 MBA.

The RMBP is pretty much exactly what I wanted. It's light enough that I don't mind taking it to work each day, and it's powerful enough that when I'm teaching Aperture/Lightroom in a classroom environment it zooms along.

The heat is higher than the 13" but far lower than last year's 15"

The non-retina web sucks. But having had a 3rd Gen iPad, I knew what I was in for.

Yeast
Dec 25, 2006

$1900 Grande Latte

protobyss posted:

Looking to purchase a MBPR for the first time to replace a large desktop that I will need to do away with when I move into a smaller living space.

All I really plan on using it for is occasional Diablo 3 but mostly web and productivity with some pictures/movies/music thrown in.

Is there going to be a huge difference between the $2199 15" Retina display MBPR and the $1799 15" MBPr?

The differences so far are Platter Vs. SSD for the HDD, 4GB of RAM, 512MB of Graphics RAM and the display resolutions.

I currently have a SSD I can salvage from my desktop before I pack it up and ship it away. I can upgrade the RAM whenever I need to.

Also, there are no snap on Hard Cases for the Retina Display MBPR yet :\

If you take size and weight out of it, you're gaining the best display you can buy in a notebook, and HDMI out.

If you're not planning on using the Retina display as your primary, then go for the older one. But if you consider the price of purchasing a 3rd party SSD (or in your case) the already spent money. There's not much between them.

Yeast
Dec 25, 2006

$1900 Grande Latte

protobyss posted:

From what I have read, it requires shenanigans to utilize the actual Retina resolution.

So when we're talking about utilizing the Retina display, are we talking about streaming display output to another source (such as a television or larger monitor)?


Sorry, poor wording. What I meant to say;

If you're staring at the MacBook Pro's display all day long, and not an external display, then buy the RMBP.

If it's going into a dell widescreen via a cable or whatever, then don't bother.

Yeast
Dec 25, 2006

$1900 Grande Latte

echobucket posted:

So, does it completely break it if you turn it on? I would think at least having the text crisper would be worth it.

To me, it's absolutely worth it.

Thanks to whoever posted that. A bunch of my buddies at the Apple Store all lost their poo poo when they saw that. Now they (and I) can at least do word-processing in something other than text edit and not want to kill ourselves from how terrible it looked :)

Yeast
Dec 25, 2006

$1900 Grande Latte

Star War Sex Parrot posted:



edit: Apple even released updates for my model to fix the issue that I never had. Maybe I'll see if I can remove that somehow. It looks like it was a 10.7.3 update though, and I don't see it as an entry in Software Update so it must have been part of the 10.7.4 combo.

I had the same symptoms as what you're describing, and it turned out to be one of the Airport Express (N) stations on the network was frizzing out, and when going to isolation with just one Airport Extreme, the issue resolved.

Took literally days of work to find out what the cause was.

Good luck, it's utterly infuriating. :(

Yeast
Dec 25, 2006

$1900 Grande Latte
You're not going to enjoy using the Air for any CS5 / CS6 heavy work. (I sure haven't) It's a beautiful machine, for web browsing, mail, and consumer apps.

But, really, once you throw heavier work at it, it's just not a great experience. That's where your personal standards come into play. Some people just don't have a problem waiting around for loading bars to complete. I personally hate it.

So that leaves you with the old MacBook Pro, and the new one.

Yeast
Dec 25, 2006

$1900 Grande Latte

cheese eats mouse posted:

Would the genius bar have any old 2007 MBP batteries laying around? I need to know if the trip out that way would be worth it. I can never get a live person on the line when I call.


Unfortunately, a lot of Genius Bars have the batteries for testing, but without a MacBook Pro of that era, no actual way of charging them

It's a ridiculous situation, but there's 4 at my store like that.

Yeast
Dec 25, 2006

$1900 Grande Latte

actionjackson posted:

Ive noticed I have to push down a bit harder to get my mousepad on my MBP to respond. Does this indicate I should tighten screw below the surface or loosen it?

Tighten, typically.

Yeast
Dec 25, 2006

$1900 Grande Latte

Tex-Murph posted:

Have some extra cash, and contemplating getting a BluRay USB player for my MacBook Pro from 2010. Any recommendations for mac-friendly ones?

I'm sick of the quality from Netflix streaming and DVDs - wasted on my 17" 1900x1200 display. (I know I can buy online videos, but it seems cheaper to rent Blu Ray from Netflix?)

You might find that playback is a real issue for you under OS X.

There's I think one piece of software that does it, and its limited at best.

http://www.macworld.com/article/1160977/blu_ray_movie_playback_comes_to_the_mac.html

Yeast
Dec 25, 2006

$1900 Grande Latte

carry on then posted:

Is it normal for the battery to need a replacement after only two years? I'm planning on getting it serviced and will probably just pay for it if its normal, but I thought this seemed a bit fast. To be specific, Energy Saver is saying "replace soon," while iStat reports 331 cycles and 74% health. I do have Applecare, so if this does happen to be a manufacturing defect I should be able to get it replaced under that.

If you have AppleCare, more often than not (at least at my store) we replace the battery. You paid for it, so we'll make it worth the outlay.

Try your luck at your local fruit stand.

Yeast
Dec 25, 2006

$1900 Grande Latte

AlphaDog posted:


I would think that would be easy enough to do if you always knew exactly what hardware was in there.

Most Mac Genius' ignore the Console logs for the vast majority of issues, and rely on the internal ASD testing. (takes X hours to complete and gives specific errors) then they we can say 'oh hey, RAM failed, time to replace that'

or whatever. Not sure why you're being given the run around. Just curious, which store are you taking your machine to? (you can PM me if you'd prefer).

Yeast
Dec 25, 2006

$1900 Grande Latte

Sonic Dude posted:

It's probably no consolation, but the VST is terrible and barely works - that's why they ran it multiple times.

I can't empty quote, but this would be worth it.

To contribute, the issue is a pain, because intermittent issues are drat hard to replicate. VST tho was a very quickly put together test, and it shows.

Yeast
Dec 25, 2006

$1900 Grande Latte
If you're using the notebook for a business, you'd probably want to look at some sort of external display, at least temporarily.

Both Photoshop and Lightroom are not retina ready, so images do look pretty horrendous on it at the moment.

Just a heads up.

Yeast
Dec 25, 2006

$1900 Grande Latte
This is obviously the correct solution.

Yeast
Dec 25, 2006

$1900 Grande Latte
AST also runs on a Snow leopard server, as our store has only recently migrated to Lion for the techs machines, and we've left the server alone.

(because through some sheer miracle, it's working at the moment, and God help the person who touches it).

Yeast
Dec 25, 2006

$1900 Grande Latte
It's sounding like a Mac Rumours thread here suddenly.

Jink, take your machine back if its within its 14 days, state your case and have them swap it over.

Yeast
Dec 25, 2006

$1900 Grande Latte
Couple hundred bucks. Maybe.

A 2006 MacBook Pro isn't really worth much other than basic web browsing and listening to music.

You'll be pretty hamstrung by not being able to install any reasonably new software that requires Core 2 Duo and above.

Adbot
ADBOT LOVES YOU

Yeast
Dec 25, 2006

$1900 Grande Latte

Bob Morales posted:



I'm not sure if I'd even pay $200 for it. You can get a Unibody Macbook Pro in the $500 range, that's a much better and much more expandable machine.

Considering you'd also need to buy a new battery for it, it's probably not even worth it.

  • 1
  • 2
  • 3
  • 4
  • 5
  • Post
  • Reply