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Stojo
Oct 18, 2010


When I try to log in to Guild Wars 2, it gives me an error message. "The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com."

Build: 15544
Error Code: 42:6:3:2060

I turned off my firewall and have a wired connection to my home network. The game has been working fine until this point. Anybody have any idea what I can do to fix this? Thank you in advance!

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Vildiil
Dec 16, 2003
Stuff

https://twitter.com/GuildWars2

They are having login server issues and have called people to fix it.

suztan
Jul 4, 2012


If you're getting the same thing I am, I'm betting the login server is down. Shame, because I just got into WvW before I got booted.

Wicker Man
Sep 5, 2007

Just like Columbus...

If I remember correctly, around that time the server harddrive that records all that stuff had hit 100% capacity.

Your Computer
Oct 3, 2008


The login servers were down just now, and when I logged back it I had lost 2 whole levels. What the hell?

How do I contact someone ASAP about this?

e: from level 40 to 38

Mattavist
May 24, 2003



You're not going to get the levels restored and even if you could it would take less time to re-level than you'd spend waiting to hear from a CS rep.

Porkchop Express
Dec 24, 2009

Ten million years of absolute power. That's what it takes to be really corrupt.


I just wish they would fix the drat guild problems already. I have a guild that will not let me, the guild leader, do anything at all. All of the options except for "invite new members" are grayed out for me, and won't let me edit them, I can't even change the message of the day!

teagone
Jun 10, 2003

Valyrian, motherfucker! Do you speak it?!

Does anyone else get a stupid amount of slowdown/stuttering whenever they bring up the guild or contacts window? Why the hell does it do that. THAT poo poo IS ANNOYING.

Xavier434
Dec 4, 2002



I sometimes get a moment where the game freezes when I bring up one of those windows but it goes back to normal very quickly and it doesn't always occur.

suztan
Jul 4, 2012


teagone posted:

Does anyone else get a stupid amount of slowdown/stuttering whenever they bring up the guild or contacts window? Why the hell does it do that. THAT poo poo IS ANNOYING.

I do as well, I've always wondered why it does that. Until now I thought that it was because The Quaggun had a lot of members.

Subraji
Mar 28, 2006

He's got an 'ead like a fuckin' orange. Baldy, Mancy 'eaded twat.

I've been fighting with this awful bug in my level 62 personal story quest for a week now. It's on the human warrior mission "Forging the Pact", where I need to guide Traeherne and some idiot researchers through a cave to a 'south entrance'. I get the research team and Traeherne there intact, but the barrier blocking the cave exit is never taken down. The dialogue that is supposed to be triggered that would lead to Traeherne doing his job never seems to click.

Google seems to tell me a bunch of people have been stuck on this for a month now. I'm not really sure what I should do other than give up on it altogether. Anyone encounter this problem?

p.s. the kicker is that I get an error message ("502 - Web server received an invalid response while acting as a gateway or proxy server") when I try to login to the forums to write a support ticket.

lunatikfringe
Jan 22, 2003


Subraji posted:

I've been fighting with this awful bug in my level 62 personal story quest for a week now. It's on the human warrior mission "Forging the Pact", where I need to guide Traeherne and some idiot researchers through a cave to a 'south entrance'. I get the research team and Traeherne there intact, but the barrier blocking the cave exit is never taken down. The dialogue that is supposed to be triggered that would lead to Traeherne doing his job never seems to click.

Google seems to tell me a bunch of people have been stuck on this for a month now. I'm not really sure what I should do other than give up on it altogether. Anyone encounter this problem?

p.s. the kicker is that I get an error message ("502 - Web server received an invalid response while acting as a gateway or proxy server") when I try to login to the forums to write a support ticket.

You have to go back out the way you came. The undead have blocked the south entrance to trap you. Perhaps you missed the dialog telling you that you must fight your way back out? I had to redo this quest several times, but that was because of game crashes. Nothing should be blocking you from leaving the cave if you are going the right way.

Giodo!
Oct 29, 2003



I was able to play this game for about a week after I bought it with no problems. Then I started to have massive lag issues and disconnects, rendering the game basically unplayable. Now whenever I load up the patcher my internet speed falls off a cliff, eventually dropping to 0 KB/s. I can't even get the client up to date. I have all of the correct ports forwarded and read through the relevant threads on the Guild Wars support page, and this is the only game that I have that causes this problem. Has anyone encountered this before?

Xavier434
Dec 4, 2002



Giodo! posted:

I was able to play this game for about a week after I bought it with no problems. Then I started to have massive lag issues and disconnects, rendering the game basically unplayable. Now whenever I load up the patcher my internet speed falls off a cliff, eventually dropping to 0 KB/s. I can't even get the client up to date. I have all of the correct ports forwarded and read through the relevant threads on the Guild Wars support page, and this is the only game that I have that causes this problem. Has anyone encountered this before?

How long are you leaving the client up when attempting to update? My speed drops rapidly like that sometimes at first, but if I leave the client alone for a few minutes it shoots back up and completes the update process.

Giodo!
Oct 29, 2003



I'll try to leave it open for longer - I had it up for about 5-10 minutes the last time I tried before I got frustrated.

Mattavist
May 24, 2003



Are you playing from a dorm room or some other place with a heavily managed network?

lunatikfringe
Jan 22, 2003


Also, test your internet connection. I know Comcast has been having a lot of latency/packet loss in many areas this past week. Click the start menu > run > type CMD and press enter. Then type ping 8.8.8.8 -t and let that run while you try to run the game client. If the ping times get too far above 150ms or any no replies, then you will probably have to reboot your modem or call your ISP.

Mayor McCheese
Sep 20, 2004

Everyone is a mayor... Someday..

If anyone was curious the /stuck command works if you stand still for 30 seconds. For some reason my system messages were off by default, and I only found out recently after I turned it on. I'm not sure if anyone was having this problem, but as a Mesmer getting stuck inside everything, it was driving me crazy.

blamedunce
Feb 19, 2008


Just seen a massive, massive performance hit with the latest update of the Mac beta client. Made it pretty much unplayable. Anyone else having similar issues?

Edit: SMC reset fixed this. Seems to be a problem with other games on the rMBP too.

blamedunce fucked around with this message at Oct 13, 2012 around 12:46

Robot Randy
Dec 31, 2011

Sounds like a scene straight from a slasher flick, heh!


I having a bit of a problem: For the past few days, I've been crashing quite frequently. Normally, after every crash it would ask me to verify/repair, which I would say yes to.

Cue the same thing happening several times over the course of the week. The process takes about 10 minutes, so it's not too much of a hassle.

However, when it happened earlier tonight a separate window popped up during the repair process which stated that it was verifying the integrity of the archive, and made it to about 50%. That's when the standard 'Do you want to verify/repair' dialogue box popped up. I clicked no, since it was seemingly happening already, and then the client crashed with no message of any sort.

I started it up again, and after verifying things for a bit, it decides that redownloading the entirety of the game is the solution.

This wouldn't be too much of a problem if it weren't for loving HughesNet. My internet is quite poo poo, and oftentimes I choose to tether my phone for basic internet things. This gives me about 100kb/s down, so downloading the entire game will take days.

I've checked a bunch of threads both in the crashing and the redownloading of the game elsewhere, and none are much help. The select few that Anet employees have responded to have no actual information regarding how to fix either one.

I have a physical copy of the game, would a clean install of it be the best course of action or is there some quicker way I can get the game to cut the bullshit and get it back in playable condition?

Xavier434
Dec 4, 2002



I am the type of person who likes to try and isolate/eliminate as many possibilities as to why a certain problem exists without half assing it just to save a little time. Usually, this saves me even more time in the long run because short cuts often lead to things not working out as intended and waste even more time.

Go for the clean install.

lunatikfringe
Jan 22, 2003


you could also investigate the event viewer of your OS to see if it is not part of a larger problem. Open start menu > run > eventvwr check application and system logs for things like memory errors and crashes. You'll at least get some error codes out of it that you can google or post here for further advice.

Porkchop Express
Dec 24, 2009

Ten million years of absolute power. That's what it takes to be really corrupt.


Looks like they finally fixed the drat guild problem, I logged in last night and behold, I was able to do all the normal functions that a guild leader should be able to do!

ProfessorGroove
Jun 10, 2006

What it is is what it is.

Anyone else getting disconnected with this error 7 constantly since the last patch? I looked on the official tech support forums and the answer is basically "we don't know what happened." I can't play for any length of time without experiencing massive lag spikes and disconnecting. The weird thing is chat still works while this is happening. I know its not on my end because its always worked fine previously and I'm on mumble when its disconnecting which doesn't have any problems.

Rasmussen
Aug 5, 2003
Faking it since 1978.

Anyone else getting their sound cut out and then a loud wailing alarm type sound playing out of one ear? It only happens when I do WvW but I have to exit out of the client to fix it. I found a couple people with the same issue via Google but no solution. I have onboard sound and my drivers are up-to-date. That's all I can think of!

Argas
Jan 13, 2008
SRW Fanatic

Rasmussen posted:

Anyone else getting their sound cut out and then a loud wailing alarm type sound playing out of one ear? It only happens when I do WvW but I have to exit out of the client to fix it. I found a couple people with the same issue via Google but no solution. I have onboard sound and my drivers are up-to-date. That's all I can think of!

Drop your ingame sound quality. Quitting out is the only way to fix it but lowering the sound quality to the minimum tends to lessen/prevent it from happening. I had it at the second highest quality but I still sometimes, albeit rarely, get it in WvW.

mind the walrus
Sep 22, 2006

Now with complementary face-buffer

At least it's not just me getting that then. For a minute I was afraid my speakers had busted.

Renegret
May 26, 2007
tipr_fail.mp3

Rasmussen posted:

Anyone else getting their sound cut out and then a loud wailing alarm type sound playing out of one ear? It only happens when I do WvW but I have to exit out of the client to fix it. I found a couple people with the same issue via Google but no solution. I have onboard sound and my drivers are up-to-date. That's all I can think of!

A-Net has confirmed there is problem but I'm not sure if they've found or fixed the issue yet.

I get it all the time in WvW, and occasionally in dragon events when a lot of stuff was going on, and I found that dropping the sound quality really did help quite a bit.

68k
Feb 13, 2003

King of Memphis


This might be better suited for SH/SC, but I figured some people here could give some advice as well.

Currently running:

AMD Athlon II X4 640
Radeon HD 6770
4 GB RAM
1440x900

Things run pretty well throughout sPvP and PvE, although I do get some FPS drops in high pop areas like Lion's Arch (dips into mid to upper 30s). PvE is almost always 60+ outside of major cities.

In WvW, I get 5-10 in massive battles. And generally hang around 15-20 everywhere else (unless nobody is nearby). I'm aware that there are optimization issues with the game, and I've made sure that all my drivers are up to date, etc.

I'm trying to decide if dropping the cash for a Phenom would be worth it, or if I should just hold on until a bigger upgrade (mobo, video card, and cpu) next year sometime.

I've also thought about looking into overclocking, but I don't know if that would be worth the few extra FPS.

lunatikfringe
Jan 22, 2003


68k posted:

This might be better suited for SH/SC, but I figured some people here could give some advice as well.

Currently running:

AMD Athlon II X4 640
Radeon HD 6770
4 GB RAM
1440x900

Things run pretty well throughout sPvP and PvE, although I do get some FPS drops in high pop areas like Lion's Arch (dips into mid to upper 30s). PvE is almost always 60+ outside of major cities.

In WvW, I get 5-10 in massive battles. And generally hang around 15-20 everywhere else (unless nobody is nearby). I'm aware that there are optimization issues with the game, and I've made sure that all my drivers are up to date, etc.

I'm trying to decide if dropping the cash for a Phenom would be worth it, or if I should just hold on until a bigger upgrade (mobo, video card, and cpu) next year sometime.

I've also thought about looking into overclocking, but I don't know if that would be worth the few extra FPS.

Based on your specs, id pony up for some more RAM. I run 4gb and it is drat near maxed out just running GW2. Do you have a 64bit Windows OS installed?

68k
Feb 13, 2003

King of Memphis


Do have 64 bit Windows. I could certainly stand to throw another 4 in there. Would that impact the framerate, though?

lunatikfringe
Jan 22, 2003


68k posted:

Do have 64 bit Windows. I could certainly stand to throw another 4 in there. Would that impact the framerate, though?

Definitely. CPU, RAM, and Vid card all work in unison on a lot of tasks. Your vid card and a quad core cpu should handle things well. 4GB RAM is a minimum for modern games.

lockdar
Jul 7, 2008



Oh great, my account got suspended... I just changed my password using paskee to something more complex to avoid someone actually brute forcing it and during play I got kicked and can't get back. Does anyone have any experience with this? I submitted a ticket so I'm hoping for a quick reply.

Baron Porkface
Jan 22, 2007


My game is very quiet even at max volume settings and it didn't use to be that way

teagone
Jun 10, 2003

Valyrian, motherfucker! Do you speak it?!

lunatikfringe posted:

Definitely. CPU, RAM, and Vid card all work in unison on a lot of tasks. Your vid card and a quad core cpu should handle things well. 4GB RAM is a minimum for modern games.

Uhh, no it wouldn't. Adding more RAM might help with load times, but even that is iffy. 68k's CPU and video card are fairly old, and despite being quad-core, that Athlon II gets outperformed by a modern-day dual core i3-3220.

68k posted:

Do have 64 bit Windows. I could certainly stand to throw another 4 in there. Would that impact the framerate, though?

I was running GW2 on a similar setup to you (Phenom II X4 840 3.2GHz, 8GB DDR3, Radeon 5670 512MB DDR5) and had the same if not slightly worse performance gaming at 1080p.

I've since moved to a Core i3-3220 and a Radeon 7850 and the game runs buttery at 1080p on medium settings most of the time. In WvW, I'll see it dip to about 20-25 fps in the bigger battles, but that was significantly better than the single digit framerates I was getting with my Phenom/Radeon 5670.

teagone fucked around with this message at Oct 24, 2012 around 05:49

flashman
Dec 16, 2003

I fed the chick in Hanson my beef jerky and all I got was this lousy avatar.

ProfessorGroove posted:

Anyone else getting disconnected with this error 7 constantly since the last patch? I looked on the official tech support forums and the answer is basically "we don't know what happened." I can't play for any length of time without experiencing massive lag spikes and disconnecting. The weird thing is chat still works while this is happening. I know its not on my end because its always worked fine previously and I'm on mumble when its disconnecting which doesn't have any problems.

Disable the google authenticator that fixed it for me. Now of course someone will hack my account by the time they fix the disconnect error..

68k
Feb 13, 2003

King of Memphis


teagone posted:

I've since moved to a Core i3-3220 and a Radeon 7850 and the game runs buttery at 1080p on medium settings most of the time. In WvW, I'll see it dip to about 20-25 fps in the bigger battles, but that was significantly better than the single digit framerates I was getting with my Phenom/Radeon 5670.

I'd be ok with 20-25 in big battles; not ok with 5. Guess I'll just wait it out until I can do a full mobo/cpu/video card upgrade. Just annoying since the rest of the game runs great, but I get why wvw is different.

teagone
Jun 10, 2003

Valyrian, motherfucker! Do you speak it?!

68k posted:

I'd be ok with 20-25 in big battles; not ok with 5. Guess I'll just wait it out until I can do a full mobo/cpu/video card upgrade. Just annoying since the rest of the game runs great, but I get why wvw is different.

You'll see significant gains going with Core i3/i5 and a 7850. Or if you have bigger budget that allows for a beefier graphics card, a vanilla GeForce 660 would pretty much own the game at your 1400x900 resolution.

Lizard Wizard
Dec 25, 2004

Khajiit is loving this shit.


So I noticed a login attempt from China today, and scrambled to change my password. I thought I'd be clever and use an accented letter in that, but somewhere along the way it hosed up and I can't log in. Now I need to know my serial number to send myself a new password form. Problem is, I bought digitally and don't know where the gently caress my serial is, even though I'm supposed to have it in an email somewhere. All I have, however, is this email to activate my account, which looks like this:

quote:

https://account.guildwars2.com/verify?userid=0C44????-????-????-????-????????????&sessid=0B4F????-????-????-????-????????????

Actual numbers obscured for obvious reasons. So I guess what I need is for someone who knows their code to look at the link they received in their email so I can dig mine out of all this garbage.

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lockdar
Jul 7, 2008



Lizard Wizard posted:

So I noticed a login attempt from China today, and scrambled to change my password. I thought I'd be clever and use an accented letter in that, but somewhere along the way it hosed up and I can't log in. Now I need to know my serial number to send myself a new password form. Problem is, I bought digitally and don't know where the gently caress my serial is, even though I'm supposed to have it in an email somewhere. All I have, however, is this email to activate my account, which looks like this:


Actual numbers obscured for obvious reasons. So I guess what I need is for someone who knows their code to look at the link they received in their email so I can dig mine out of all this garbage.



I just checked but I donīt think the serial code is used in that link, atleast mine wasnīt and I also bought it digitally. Good luck with it, my account got suspended 4 days ago and I still donīt know what the gently caress is wrong with it.

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