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 Welcome to AT&T: Rethink Possible Original thread: http://forums.somethingawful.com/sh...hreadid=3205795 AT&T is a national Wireless, TV, Internet, and Phone (and apparently now home security) service provider. ITT you will find customers angry about their phones, authorized retail employees who are angry about selling phones to these customers (and sometimes mess it all up), and COR store employees who are angry at authorized retailers for messing it all up. They are all here to make your life with AT&T, a little better. So be nice. I don't want to read this entire thread. What should I buy? Assuming smartphones, buy either an iPhone, Galaxy S IV, or HTC One. Get Nation 450, Unlimited Messaging, and your choice of 3gb or 5gb + tethering data. With two phones, Mobile Share 6-10gb of data. 3 or more phones, 10gb at least if you want the best experience. Every user is different. Go into a store or post in this thread if you want a personalized quote. Wireless AT&T is one of the major wireless players out there. They are the first telephone company that mattered (they had a monopoly for awhile). Hell even Verizon spawned off of them after the major breakup of the company. AT&T has a large variety of plans to choose from for their wireless. You can even get a wireless home phone! Lets start with the traditional plans. Step 1: Choose your Minutes Nation Plans These minute plans are for one line of service. This is your basic individual service. 450 minutes - $39.99/month 900 minutes - $59.99/month UNLIMITED - $69.99/month FamilyTalk Plans These are the group minute plans. They include minutes you share across the account. The prices are advertised for the first two lines, and each addition line is $9.99/month. The exception being unlimited minutes which each line is $49.99 additional. Family plans can have up to 5 lines, except the 550 minute plan which is limited to 3 lines. 550 minutes - $59.99/month 700 minutes - $69.99/month 1400 minutes - $89.99/month 2100 minutes - $109.99/month UNLIMITED - $119.99/month Rollover Minutes Every plan comes with rollover minutes. Basically any minutes you didn’t use this billing cycle goes into a pool of minutes to use later incase you go over. Rollover minutes expire one year after accumulation. Step 2: Choose your Messaging Theres really no variety for messaging plans anymore. It’s unlimited or PPU these days. Pay per use texting - $0.20/text Individual Unlimited - $20/month Family Unlimited - $30/month The benefit to having an unlimited messaging plan is that it grants you unlimited calling to any cell phone in the USA, regardless of carrier. The unlimited calling does not apply to the 550 minute family plan. Step 3: Add your data Every smart phone needs a data plan. AT&T has a few to choose from. 300mb - $20/month (Unless you plan on turning off cellular data, or this is your senile mothers phone, stay away from this plan at all costs. It really isn’t worth it.) 3gb - $30/month 5gb - $50/month (includes AT&T officially sanctioned tethering) Overages are $10/gigabyte except for the 300 mb which is $20/300mb. Seriously, stay away from 300mb. Mobile Share In AT&T’s continuing effort to be exactly like every other carrier, we introduced Mobile Share. These are plans that allow you to share your data between devices. They all include unlimited talk and text in the USA. They also include tethering for ALL phones on the account for no additional charge They are billed pretty simply. There is a base plan charge, and a per device fee. Each type of device has a different rate. Just like the 300 mb data plan, stay away from 1gb. Again, unless it is just for you, or a family of senile mothers, don’t get it. 1GB of data - $40/month base charge, $45/month each smartphone 4GB of data - $70/month base charge, $40/month each smartphone 6GB of data - $90/month base charge, $35/month each smartphone 10GB of data - $120/month base charge, $30/month each smartphone 15GB of data - $160/month base charge, $30/month each smartphone 20GB of data - $200/month base charge, $30/month each smartphone 30GB of data - $300/month base charge, $30/month each smartphone 40GB of data - $400/month base charge, $30/month each smartphone 50GB of data - $500/month base charge, $30/month each smartphone Basic phones - $30/month Laptops, Laptop cards, and dedicated hotspots - $20/month Tablets, Gaming devices, and cameras - $10/month There are also data only plans for mobile share for those who want a family of tablets. I will write those up when I have more info. I will make this prepaid section a bit better later. quote:Prepaid plans are: Speciality Devices WIRELESS HOME PHONE!!! AT&T is going ape poo poo over these devices. Its a home phone, thats wireless (woah). They want to sell it because there is so little overhead on these things that they just make tons of money. That being said, this actually isn't bad. If you have a home phone, you should consider one of these. It's $9.99 to add to your current family plan, or $19.99 for UNLIMITED US calling. Keep your old phone number and equipment. Plus the box is free on a 2-year agreement. As Duckman says below, a rep will literally give you the store to have you buy one of these. Use that to your advantage. Get a free case out of it or something. $9.99/month - Add to current family plan minutes. $19.99/month - Unlimited US calling. Tablets AT&T is also going ape poo poo over tablets. They want us to sell these like they are going out of style. So, they have given customers an added benefit for purchasing from an AT&T store. From now until probably forever, you can get any tablet (including iPads) $100 off with a 2-yr contract. It is rare you hear about iPads discounting. So take full advantage of this. Plus on a mobile share plan, you can add your tablet for $10 a month. Mobile Hotspots These are the stand alone MiFi pucks that you can buy with a bucket of data.they provide internet service to any WiFi device you have. $50/month - 5gb of data The plan is discountable. Features Phone Insurance (Mobile Protection Pack)  AT&T (like every other carrier) offers phone insurance. It is managed by Asurion. If your dumbass drops your phone into a river, you can get a Mobile Insurance (phone replacement only) - $6.99/month Mobile protection pack (insurance, tracking, enhanced support) - $9.99/month This may be my brain washed AT&T mind talking, but the enhanced support actually isn’t half bad. They are trained to do everything you ever wanted to do with your phone. Enhanced support is not for people who know how to work a phone. It’s meant for the guy who doesn’t want to help their mother every 5 minutes with “HOW DO I FIX MY BLUETOOTH!?” There are 3 levels of deductibles. Level 1 - Basic Phones - $50 Level 2 - Smartphones that aren’t super expensive - $125 Level 3 - Premium smartphones and iPhones - $199 Reps in store can look up the deductible for the phone you buy. AT&T Navigator  It’s a GPS app for those on basic phones. It actually pretty good but not worth $9.99/month. Roadside Assistance  AAA for poor people. $2.99/month. Follows the phone, not the car. Not really worth it. But it’s there. I’ll expand on this later. Or probably never. It is some authorized retailer’s policy to put this on your account without asking you. It is free for 30 days so they hope you will not notice. So just check your bill after you buy a phone from them. Discounts Most employers have a discount. Ask in this forum and one of us will check your discount at our earliest convenience. The discount comes off of the base minutes plan, the 5gb data plan, and the base rate for mobile share. Wired (U-Verse, DirecTV)   AT&T offers wired services to several places in the country. This service is branded as U-Verse. I am not in a U-Verse market so if any information is wrong in this thread, feel free to correct me. I don’t have bundle prices, so I will look them up later. TV Packages I will update this with prices and more info when I receive it. U-Basic - Local Channels Only U-Family - 130 Channels U200 - 280 Channels U300 - 360 Channels U450 - 440 Channels Internet Packages All prices include a 1 year contract. Pro Internet - 3mbps down - $29.95/month for 12 months Elite Internet - 6mbps down - $34.95/month for 12 months Max Internet - 12mbps down - $39.95/month for 12 months Max Plus Internet - 18mbps down - $44.95/month for 12 months Max Turbo Internet - 24 mbps down - $54.95/month for 12 months Home Phone Packages U-Verse Voice 250 - 250 USA Minutes - $25/month U-Verse Voice Unlimited - Unlimited USA, Canada, and Puerto Rico - $35/month U-Verse Voice International - Same as above, discount international calling - $40/month DirecTV AT&T offers DirecTV to people outside of U-Verse markets. Same plans that DirecTV offers, but typically with about $5 off a month when you combine with your AT&T bill. We are not allowed to sell it in our market so I don’t know all the details. The different ways to buy AT&T products and services!  This is where it gets There are various places to buy AT&T stuff. There is the web, AT&T stores, customer service, and national retail stores. Each one has its own advantages and disadvantages. We will be covering all three. AT&T can be purchased on various websites. There used to be many more websites you could purchase from, but AT&T decided they wanted to be the only ones providing discounts online, so they pulled the contracts from many of them. In reality, the only two online players you should be shopping with are ATT.com and Amazon.com. AT&T also has store fronts they can call their very own. The two types are a COR store, and an Authorized Retailer. And finally there are national retail stores. These are radio shack, best buy, target, etc, etc. ATT.com The corporate owned website. This lets you modify your account, pay your bill, buy phones and accessories, right on the site yourself! If you buy any refurbished phones, this is the only place I would recommend, and only place I think you can buy them. They occasionally hold specials on phones and usually has the same prices as COR stores. Plus, FREE SHIPPING! Amazon.com Amazon will almost always have the cheapest prices. You can save tons of money on your phones buying from Amazon. However, there is a catch to this money saving. If you change your plan within the first 181 days, or break contract with AT&T, Amazon will charge an additional $400 on top of whatever Early Termination Fee AT&T charges you. AT&T COR Store (Recommended) These are corporately owned AT&T stores. If you ever want to purchase your phone from a store front, I would highly recommend going to a corporately owned store. They are 99% guaranteed not to gently caress up your plan. NOTE: According to my boss, reps in COR stores can now match ATT.com prices as long as it is an exact match of the device. AKA, 99 cent refurbished Note wont get you a new Not for 99 cents. Customer Service A COR store in phone form. You can order from these guys, and you won't have a bad experience, but just go in store. It's much more worth it to play with the phone you are about to buy. AT&T Authorized Retailer AT&T Authorized Retailers are AT&T stores that are not corporately owned. They are owned by a third party and are authorized by AT&T to sell their products and services. You can tell they are an authorized retailer because typically they are lower quality, have less live demo devices, and have a sign on the front door that says Authorized Retailer. You can typically negotiate better prices with them as they have more power to modify equipment prices than COR stores. However, be prepared to check your account afterwards. Some stores are notorious for loading up features on your account. If you make sure you check your account after purchasing the phone, you will be fine. Not all Authorized retailers are bad people. Mine however promoted throwing features on your account without permission, so just watch out. National Retail These are stores like Best Buy, Target, Wal-Mart, Radio Shack, etc, that sell AT&T phones. I highly recommend not purchasing a phone from here as they will not be able to help you at all with your account if something messes up. These stores can sometimes waive upgrade fees, get the best prices, etc, etc. They have CRAZY competitive prices. FAQ Who are you? I am Beefstorm. I have worked in the authorized retailer space for about a year and will be starting with COR very soon. Something is wrong in this thread. Send me a PM or post in this thread and I will correct it. If you are wrong I will laugh at you. Can you look at my bill and see if I can save money? Agents in the Authorized retailer space have a much more lenient policy on account access. I don't know the exact policy for COR reps but from what I understand, they are a lot more strict about the customer being in the store. If someone offers to help you, PM them. I work for xyz company, what is my discount? Post here and we will check at our earliest convenience. As they are looked up I will try to compile a list. Union's automatically get a 15% discount. What is this upgrade/activation fee? The official AT&T response is that it covers the cost of building out new networks and technologies. These upgrade fees are BS. Waive them. AT&T as of February has taken a much stricter stance on upgrade and activation fees. Customers would call in ALL the time to have it waived and now they ruined it for the rest of us. It is pretty much near impossible to have them waived. They would rather lose you as a customer. Can't I just buy a phone from you? I don't trust anyone who doesn't look like a goon. Definitely not me. Most likely not anyone else. Posting in this thread There are various AT&T reps here to help you with your woes. I personally will be starting with COR in about two weeks. We are all here to help answer your questions.  PLEASE NOTE: All statements made by AT&T employees, agents, or representatives are the views of the poster only and not to be considered the opinion of AT&T or it’s affiliates. Please consult with customer service or your local AT&T store for more information before making changes to your account.If you believe there is anything to add to this thread, please let me know. Beefstorm fucked around with this message at Apr 21, 2013 around 18:59 |
| # ? Mar 17, 2013 20:59 |
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| # ? May 21, 2013 22:15 |
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Reserved.
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| # ? Mar 17, 2013 22:54 |
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I'm using AT&T with my iPhone 5 using LTE and my grandfathered unlimited data plan. If I go over 5 GB, how much will AT&T throttle me? EDIT: I've just gone over and have used 5120.4 MB and AT&T throttled me to 0.5 Mbps. That's insane... Vinlaen fucked around with this message at Mar 21, 2013 around 14:51 |
| # ? Mar 21, 2013 14:37 |
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Vinlaen posted:I'm using AT&T with my iPhone 5 using LTE and my grandfathered unlimited data plan. Yeah you pretty much go to edge speeds. It's drastic.
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| # ? Mar 22, 2013 03:58 |
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So I have been pricing out plans to see how much each carrier would cost me. I know my work makes me eligible for a 20% discount (or I was told that at a corporate store) but I just wanted to ask about the unlimited messaging thing. How much does each text message cost if I do not have unlimited messaging? Does it just count off my minutes or does it cost money directly? I just wanted to know since I don't do a lot of texting.
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| # ? Mar 22, 2013 20:04 |
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How are corporate discounts applied against mobile share plans? If I have 2 smart phones and the 4GB package and a 19% discount is it applied to the base charge, the smart phone charges, or both the base charge and the two smartphone charges?
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| # ? Mar 22, 2013 20:16 |
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Turnquiet posted:How are corporate discounts applied against mobile share plans? If I have 2 smart phones and the 4GB package and a 19% discount is it applied to the base charge, the smart phone charges, or both the base charge and the two smartphone charges? Base charge.
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| # ? Mar 22, 2013 21:04 |
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Stumpalitious posted:So I have been pricing out plans to see how much each carrier would cost me. I know my work makes me eligible for a 20% discount (or I was told that at a corporate store) but I just wanted to ask about the unlimited messaging thing. How much does each text message cost if I do not have unlimited messaging? Does it just count off my minutes or does it cost money directly? I just wanted to know since I don't do a lot of texting. 20 cents or something. And you're charged for incoming and outgoing. Just pay for texting unless you intend to only use Google voice or whatever.
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| # ? Mar 22, 2013 21:30 |
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Regarding employer discounts, I work for the National Arbor Day Foundation and I'm curious if they have a deal with AT&T or not. Thank you in advance for whomever takes the time to look this up!
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| # ? Mar 23, 2013 21:05 |
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Dread Unshown posted:Regarding employer discounts, I work for the National Arbor Day Foundation and I'm curious if they have a deal with AT&T or not. Thank you in advance for whomever takes the time to look this up! Couldn't find you in the system. Could it be under any other names?
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| # ? Mar 23, 2013 21:30 |
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Beefstorm posted:Couldn't find you in the system. Could it be under any other names? It's a stretch, but, Arbor Day Farms.
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| # ? Mar 23, 2013 22:14 |
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Dread Unshown posted:It's a stretch, but, Arbor Day Farms. Nothing. If you are part of any union, thats 15%.
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| # ? Mar 23, 2013 22:32 |
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Beefstorm posted:Nothing. If you are part of any union, thats 15%. No dice. I appreciate you taking the time to check for me, however. Thank you!
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| # ? Mar 23, 2013 22:45 |
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Ok, I want to make sure I understand Mobile Share billing correctly and verify it is definitely not worth it in my situation. My sister and I are on a family plan with two others (four lines total, two dumb, two smart), 25% discount. We both have the $30 3GB plan. My understanding of the math is, since we do not go over our data allotment, the Mobile Share is definitely not worth our time if calculated correctly below... Current: Separate 3GB plans: $30 + $30 = $60 Other Options (w/ tethering): Separate 5GB plans: ($50 + $50) * 75% = $75 Mobile Share: 4GB Share: $70 base * 75% + $40 2nd line = $92.50 6GB Share: $90 base * 75% + $35 2nd line = $102.50 This looks right? I take it Mobile Share is intended for those who really need to tether (we don't) or have many, many lines.
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| # ? Mar 24, 2013 01:56 |
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doughboy1013 posted:Ok, I want to make sure I understand Mobile Share billing correctly and verify it is definitely not worth it in my situation. Mobile share includes unlimited voice and texting though, you need to include your current voice/text costs in your calculations. It's not a new data plan, it replaces your existing family plan. So just as an example: Family Plan: 700 minutes base ($69.99) + unlimited texting ($30) + extra line ($9.99) + 2 3GB data plans ($30 + $30) = $170ish Mobile Share: 6GB Shared ($90) + your smart phone ($35) + her smart phone ($35) = $160ish. EDIT: OH snap, didn't see that you had dumb phones on the plan. This might get messier then, although it depends on how many minutes you burn thorugh in a month. EXAMPLE 2: Family plan: 700 minutes base ($70) + unlimited texting ($30) + extra line ($10 + $10 + $10) + 2 3GB data plans ($30 + $30) = $190 Mobile Share: 6GB SHared ($90) + smart phone ($35) + smart phone ($35) + dumb phone ($30) + dumb phone ($30) = $220 Maneki Neko fucked around with this message at Mar 24, 2013 around 02:31 |
| # ? Mar 24, 2013 02:10 |
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Ok, didn't catch that Mobile Share includes talk/text. Knowing that, I'll have to take this to a spreadsheet to figure out all the various scenarios, since the two lesser lines muck it up. Thanks!
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| # ? Mar 24, 2013 16:27 |
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So I still have a month left on my contract, and I want to switch to Straighttalk. Just called at&t and they told me I'd have to pay $62 for the ETF, is there anyway I can just keep paying the $10/line (family plan+additional lines) but have them release the number?
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| # ? Mar 25, 2013 14:34 |
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GTJustin posted:So I still have a month left on my contract, and I want to switch to Straighttalk. Just called at&t and they told me I'd have to pay $62 for the ETF, is there anyway I can just keep paying the $10/line (family plan+additional lines) but have them release the number? No. Phone numbers and contracts are intrinsically connected.
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| # ? Mar 25, 2013 15:35 |
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What kind of discounts could I get as a contractor working for AT&T. I literally work on their systems and even have an building ID and ATTUID. I'm in the market for a new contract. I want a smartphone with teathering, 5 gb plan. don't care about the rest. Tenasscity fucked around with this message at Mar 25, 2013 around 17:04 |
| # ? Mar 25, 2013 17:01 |
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Is it reasonable to expect to see the galaxy s3's price to drop to free with an upgrade fairly soon?
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| # ? Mar 25, 2013 18:55 |
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The original Note only got down to $199 even after the Note 2 was released. These are COR store prices btw. Doesn't seem too likely based on that.
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| # ? Mar 25, 2013 19:56 |
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Tenasscity posted:What kind of discounts could I get as a contractor working for AT&T. I literally work on their systems and even have an building ID and ATTUID. You would have to talk to your AT&T corporate contact. You might be eligible for something called EMO. Your contact can tell you more about it if you are eligible.
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| # ? Mar 26, 2013 01:41 |
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Google Butt posted:Is it reasonable to expect to see the galaxy s3's price to drop to free with an upgrade fairly soon? Not at a COR store. Ever. Hell, No Corporate store for any carrier would give that phone free ever. (S5 comes out. Maybe.)
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| # ? Mar 26, 2013 02:13 |
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Google Butt posted:Is it reasonable to expect to see the galaxy s3's price to drop to free with an upgrade fairly soon? EbolaIvory posted:Not at a COR store. Ever. If you are willing to go to an authorized retailer, they have it cheaper. Currently mine has it for $149.
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| # ? Mar 26, 2013 13:10 |
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Beefstorm posted:If you are willing to go to an authorized retailer, they have it cheaper. Currently mine has it for $149.
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| # ? Mar 27, 2013 00:35 |
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Is it typical for a work/employee discount to apply only to phone minutes and not a dataplan? That is what I was told today at a Corp store.
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| # ? Mar 27, 2013 04:31 |
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Tenasscity posted:Is it typical for a work/employee discount to apply only to phone minutes and not a dataplan? Yes. Unless it you have a $30.01/month non-mobile share data plan.
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| # ? Mar 27, 2013 04:35 |
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I current have a family share plan 700, unlimited text, and both phones are iphones with the grandfathered unlimited dataplan for both. Essentially, my wife and I got iphones and the data plans with them when the old iphone 3G's came out. Question - we both want to move to the Samsung Galaxy III or IV depending on the price - will we loose our unlimited data plans if we switch phones? I plan to change nothing with the plans and texting.
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| # ? Mar 27, 2013 12:54 |
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BizzaroprOn posted:I current have a family share plan 700, unlimited text, and both phones are iphones with the grandfathered unlimited dataplan for both. Essentially, my wife and I got iphones and the data plans with them when the old iphone 3G's came out. Your plan will stay exactly the same. Go to a COR store Beefstorm: new OP looks very good, few things to mention: -unlimited texting gives unlimited mobile to any mobile. I didn't see that in there, and it's a kicker for some people. Basically, ATT voice plans have unlimited calling to other ATT numbers, but when you add on unlimited messaging either the individual or the family gets unlimited calling to any mobile phone (IE the minutes are just for landlines). Please note that the exception is the 550 minute family plan, you cannot get Any mobile to mobile calling on that plan. -Corporate would be ashamed of you, no mention of Wireless Home phone. All people here really need to know is that most employees will give you the drat store to sell one of those things. -Individual hotspot plan is $50 a month, and last I checked discounts do not apply to it. -if you want a LTE iPad, you can get it $100 off with a two year contract. Not a great deal for everyone, but if you plan on using it over cellular every month, not bad. If you already have an ATT capable iPad ATT will offer the $100 as a credit on the bill with a two year contract. -if you want a thing on digital life (home security), I can write it up next month. It's actually not bad monthly, just high cost to startup. -personal opinion: but the disclaimer is kind of unnecessary. Edit : and a synopsis of prepaid: Prepaid plans are: $0.10 a min $2 a day for unlimited call and text. $0 on days that you use nothing. $25 a month for 250 mins (no mobile to mobile) and unlimited texting. $50 for unlimited call, text and data for feature phones. $65 for unlimited call text and 1GB of 3G data for non-LTE smartphones iPhones are not allowed on prepaid. Smartphones places on the $50 plan may be able to do call and text, but def not data. Smartphones will get 3G only, pretty sure they don't get H+. And if ATT coverage is weak in your area, FYI that roaming is NOT included on prepaid plans. Putting $25 or more down will last you 90 days versus 30 days, putting down $100 last a full year. The $0.10 plan is great for mom who never turns on her phone. Duckman2008 fucked around with this message at Mar 27, 2013 around 13:39 |
| # ? Mar 27, 2013 13:28 |
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Duckman2008 posted:-personal opinion: but the disclaimer is kind of unnecessary. Disagree. He's covering reps rear end in case of stupid worst case scenario. Sprint cor training mentioned that exact disclaimer and told us to use it in times we were posting about anything opinion based towards the company. Mileage may very.
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| # ? Mar 27, 2013 15:19 |
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Duckman2008 posted:-unlimited texting gives unlimited mobile to any mobile. I didn't see that in there, and it's a kicker for some people. Basically, ATT voice plans have unlimited calling to other ATT numbers, but when you add on unlimited messaging either the individual or the family gets unlimited calling to any mobile phone (IE the minutes are just for landlines). Please note that the exception is the 550 minute family plan, you cannot get Any mobile to mobile calling on that plan. I'll add all of this in. I thought standalone hotspot did get a discount...but scanning MyCSP right now is not revealing anything. Lol on the home phone. My DM told us to actually discount iPhones to sell them (Which is 100% against policy but he doesn't care). Yes I would appreciate the digital life write up if you want. My RAE told me it's coming to Pittsburgh soon. So hopefully I will know more myself soon. We were instructed to take the training. And I will add the prepaid stuff. Duckman2008 posted:-personal opinion: but the disclaimer is kind of unnecessary. This is more to prevent a pubbie from going into a store and saying, "OH LOOK, THIS GUY WHO SAYS HES A REP SAID HE KNOWS YOU CAN DISCOUNT THE IPHONE TO $10!!!" Then they track me down and fire me. Not that I think that will happen...but rather prepare for the worst. EDIT: My RAE just informed me that standalone hotspot discounts as long as you have the 5gb. Beefstorm fucked around with this message at Mar 27, 2013 around 19:47 |
| # ? Mar 27, 2013 15:51 |
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EbolaIvory posted:Disagree. He's covering reps rear end in case of stupid worst case scenario. Sprint cor training mentioned that exact disclaimer and told us to use it in times we were posting about anything opinion based towards the company. Mileage may very. In reality official ATT policy if they found out actual names of posters on this thread would very likely just be termination. ATT hates social media and the Internet in any form, whether there is a disclaimer of any sort or not. That being said, I can agree with what Beefstorm said in reply to my point. So leave it in. I'll get something on digital life over the next few weeks.
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| # ? Mar 27, 2013 20:45 |
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Two questions. 1. My company has an ATT discount, but I'm not the primary name on the account (it's a family share plan with my fiance). Will I still be able to get the discount? 2. I know you said activation fees aren't generally waived anymore, but is that for Wireless or for all services? I want to switch to UVerse, but UVerse and Comcast are the same price in my area. If I switch to UVerse, I'll have to pay a 199 activation fee...so why would I switch? Would this be a logical reason for trying to get the fee waived?
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| # ? Mar 27, 2013 23:27 |
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monkeybounce posted:Two questions. 1. No. Must be in your name. You could transfer numbers to your name, $18 transfer fee unless you can get care to waive it (no idea if they would). 2. I couldn't answer this one.
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| # ? Mar 28, 2013 00:25 |
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monkeybounce posted:2. I know you said activation fees aren't generally waived anymore, but is that for Wireless or for all services? I want to switch to UVerse, but UVerse and Comcast are the same price in my area. If I switch to UVerse, I'll have to pay a 199 activation fee...so why would I switch? Would this be a logical reason for trying to get the fee waived? Wireless is strict as gently caress on activation and upgrade fees now. They are much more flexible for wired. But you have to talk to customer service for the best results.
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| # ? Mar 28, 2013 02:55 |
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Someone correct me if I'm wrong, but Beefstorm I'm pretty sure you can't get a $30 plan for the mobile hotspot, it's either $50 for the individual or $20 on the mobile share.
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| # ? Mar 28, 2013 12:12 |
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Duckman2008 posted:Someone correct me if I'm wrong, but Beefstorm I'm pretty sure you can't get a $30 plan for the mobile hotspot, it's either $50 for the individual or $20 on the mobile share. http://www.myattmst.com/
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| # ? Mar 28, 2013 13:50 |
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Beefstorm posted:Wireless is strict as gently caress on activation and upgrade fees now. They are much more flexible for wired. But you have to talk to customer service for the best results. So I just called and they said they could waive the activation fee, but that UVerse is not available in my building. This doesn't make any sense to me. They installed one of the pole mounted VRad things about 100 feet from my building. It's a three story building and the NID for the building is on the roof. I'm on the top floor. The NID is literally 12 feet directly above my computer. The first and second floors already have UVerse installed and running. Is this even possible? How is it that they can run Uverse down the wall past my unit into other units, but can't run it into mine? I explained this to the rep I was speaking to and he told me that "it just happens. Sorry." I've never seen a company make it so difficult for me to give them my 
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| # ? Mar 28, 2013 15:33 |
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Duckman2008 posted:Someone correct me if I'm wrong, but Beefstorm I'm pretty sure you can't get a $30 plan for the mobile hotspot, it's either $50 for the individual or $20 on the mobile share. You are correct. I will amend. Also, I had the pleasure of playing with OPUS today. HOLY CRAP. It blows PDC away. There is literally no comparison. Oh and I got my UID. Only I don't have a password... Beefstorm fucked around with this message at Mar 28, 2013 around 20:23 |
| # ? Mar 28, 2013 17:57 |
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| # ? May 21, 2013 22:15 |
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Beefstorm posted:You are correct. I will amend. Just wait till all the cool poo poo you could do with OPUS is missing when you get saddled with OPUS Mobile.
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| # ? Mar 28, 2013 21:56 |
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