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I've been working for my boss for the better part of three years and tonight was the first time I ever hung up on him out of frustration. He's always been weirdly temperamental but in recent months he's driven away so much of the wait staff I don't even know any of the names of the current crop. I don't think we have a single server on staff who's been with us longer than a month and a half. This necessitates him working the floor every night trying to train them but that's just burning him out even faster and making him more irritable. It's also making it hard to maintain a well-trained kitchen staff since most cooks don't stick around very long after they inevitably catch undeserved poo poo from him or he plays too many games with their hours. Today I had a nice talk with a lady he sent my way looking for someone to host a dinner for a girl's high school softball team on the cheap. We recently converted part of the floor to banquet seating so I thought we could feed them some nice cheap-and-easy stuff buffet style and charge them for the food cost since they had a very limited budget and I'd be happy to provide all of the labor for free. I can feed a self-service party of 40 standing on my head and we would generate some very welcome goodwill and positive word-of-mouth in the community. My boss happens to come in as we were ready to discuss cost and he insisted on no less than 15% off of menu pricing, which would swallow the entire budget for the event and completely deflated her of enthusiasm. I'm gonna have to have a long talk with him tomorrow about what we can do about all this, because I don't see myself working for him for much longer if this keeps up.
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# ¿ May 2, 2014 07:42 |
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# ¿ Apr 28, 2024 11:33 |
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Vegetable Melange posted:See, I found your problem. We've done small parties at cost for local organizations before where I volunteer to handle all the labor myself, including clean up and dishes. That's why I felt so blindsided when he came in with the pricing, especially after asking me to arrange it.
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# ¿ May 2, 2014 18:19 |
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Yeah, I understand where you're all coming from. My boss said as much later and that's why he haven't done anything like it since we moved locations. We did end up giving them a good offer we can make some money on and if that was too much for them we could at least give them a real good deal on some take-out if they wanna do the event at school or someone's house. I just really, really wish he had told me how he wanted these kinds of clients handled before he sent her my way and I got her hopes up. In fact he didn't even tell me she was coming, he just told her to come to the restaurant and ask for me if he wasn't there himself.
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# ¿ May 5, 2014 06:13 |
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In my experience the best thing to do is make something and have them taste it. If they like it show them exactly how you made it and give them a written recipe for future cooks to follow. If it isn't too complicated or expensive they'll probably go for it. That's how I got us to stop using straight-up canned marinara sauce for pastas.
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# ¿ May 6, 2014 17:10 |
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Isaac Asimov posted:Benefits... I don't even know what those are at this point. One day... I get my own Restaurant Depot card, that's pretty sweet.
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# ¿ May 9, 2014 02:58 |
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Fuuuuuuuuck, Wolverine stopped making the Neptune slip-ons I've been wearing since culinary school. They have essentially the same shoe as a steel toe but even in extra wide my toes still chafed like a mofo the one time I tried them. I would have been perfectly happy buying those shoes for the rest of my life and now I gotta find something as good or I'm gonna go crazy. EAT THE EGGS RICOLA posted:Be insanely careful about calling anything gluten free, you can really gently caress someone with celiac disease up. It's probably way better to say that, although you've tried to make a thing without gluten, your kitchen regularly works with gluten etc etc My boss is always asking me about offering gluten-free pasta on the menu and I have to keep telling him no because I don't trust some of the line cooks to not reheat it in the same water as the regular pasta. Republicans fucked around with this message at 02:28 on Jun 8, 2014 |
# ¿ Jun 8, 2014 02:25 |
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Manuel Calavera posted:Seconding that. Or find an adult education program at your local technical school, much cheaper. I went to a community college that had a fantastic program that cost me a few grand all together. They even bussed us up to skagit valley every other week in the summer to learn about/do some farming. Laughed my rear end off when they told us about it because it was straight out of a Mitch Hedberg bit.
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# ¿ Jun 14, 2014 17:05 |
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Anyone got any tips on helping a restaurant die with dignity? I got a call from my boss telling me to only buy what supplies we absolutely need for the next couple days. He also told me one of the recent front-house hires broke a ton of dishes and the two cooks in the back were bugging him for a dishwasher despite poor sales. Earlier today I asked him about how the restaurant was doing financially and he said "crap." Me, him, and a couple other cooks are getting together tomorrow to talk about everything and he said unless he felt confident that they would work to help him turn the place around he'd just close. Frankly I hope he does, not only for selfish reasons but it's obvious to me that he just doesn't have the heart or energy to run a restaurant anymore. He's an old guy who's had a good run of it and I don't want to see him waste his savings.
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# ¿ Jul 7, 2014 05:57 |
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Looks like we'll be plugging along for a little while yet. We're not nearly as bad off financially as I was lead to believe and my boss is feeling much more optimistic after having slept on the matter. I helped him make up a new schedule cutting down hours significantly (easy this week since someone's on vacation, next week will be tricky) and I identified some menu items we can safely eliminate to save some time on prep, which has bloated a bit in recent months since I started doing more desserts in-house. I may just be pissing in the wind but as long as the paychecks are still clearing I can't bring myself to quit for greener pastures. Got my resume and references ready in case, though.
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# ¿ Jul 8, 2014 03:07 |
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I would just make stuff that's inherently vegan anyways and sell it as vegan-friendly, like a lot of candies/confections.
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# ¿ Jul 10, 2014 03:49 |
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You could just use Crisco. Even the butter-flavored kind is vegan.
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# ¿ Jul 10, 2014 04:36 |
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Last time we had a health inspection the cook who was working solo that morning got in an argument with the inspector over whether or not you have to wash onions before you cut them. He doesn't think very highly of women so, according to eyewitnesses, he laughed at her like she was an idiot. That failed inspection cost us about $170 I believe.
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# ¿ Jul 11, 2014 05:02 |
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Errant Gin Monks posted:Looks like I am back in the industry... I resigned from a director position at an IT company recently and decided to open a food truck, which when talking to a bar owner friend of mine turned into me also taking over his kitchen and helping him turn his bar into more of a gastro pub and basing the food truck out of that kitchen. What kind of food truck?
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# ¿ Jul 20, 2014 04:49 |
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Vorenus posted:I've only zested a few times, mostly for home use, but I've never had issues with a microplane. I did have one place that tried to have me use one of those zesters with the little claw on the end, which led to me pretty much mincing lemon skin because the thing was a piece. Barbecue, eh? That was my last (and first) job. I also got saddled with 12-15 hour Saturdays due to schedule issues with the other pit cooks. I lasted a little over a year and a half there until Thanksgiving was just around the corner and the prospect of brining and smoking 300+ turkeys AGAIN finally broke me. Luckily at the same time my manager had enough of the ownership's horseshit and quit too so I got a strong reference from her and we both got to have nice, stress-free holidays with our families. What sort of work did you do? Though I was a pit cook I became very good at managing the inventory of the entire restaurant and I was proud to say that in those last few months we never ran out of anything and we never had to throw anything away due to waste.
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# ¿ Aug 5, 2014 06:35 |
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black.lion posted:It sounds to me like the owner is of the "If It Ain't Broke" philosophy - maybe this is a silly question, but if you're only making 12 muffins a day, can't you just make those 12 and keep your "Promise" and then also make specialty muffins, and after a couple months of insane specialty muffin sales go into this similar convo with numbers printed out? Like, why do you have to sacrifice The Promise Muffins in order to offer The Special Muffins? If they're anything like my boss the specials, if they sell at all, quickly become part of the regular menu while the old stuff stays on no matter how poorly it sells. After a few months the menu starts looking like something from The Cheesecake Factory only you don't do nearly their volume so inventory and waste becomes harder to manage.
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# ¿ Aug 6, 2014 23:40 |
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Ugh, my boss. I get the back house schedule under control for a good month and then he gets the bright idea to hire two more people we don't need and bloats the schedule an extra 35+ hours. He excuses it by calling them "fake hours" because he puts them on the schedule but doesn't let them sign in unless we actually need them. Which we almost never do. Instead they just lounge in a seldom-used corner of the dining room, doing nothing and earning nothing. It's the same crap he puts into full effect in the front of the house and is the reason we can't hold onto a server longer than a couple months.
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# ¿ Aug 12, 2014 08:00 |
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Black August posted:How in the hell does he get away with this? More than a few days left not working after coming IN, and I'd be walking out for good with a passing call to the labor board, or at least local friends in the system to let them know to never bother working there. He'll usually find something for them to do for at least one or two hours or "make it up to them next time" if he can't. But if he schedules them for 18 hours in a week they'll be lucky to get 12 of them actually on the clock. The most common attribute he looks for when hiring is that they're desperate enough for any kind of employment that they'll put up with almost anything if it means a chance at more hours at some unspecified future date. There's no shortage of such people, unfortunately.
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# ¿ Aug 12, 2014 09:05 |
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Errant Gin Monks posted:Oh God. Hope you got a good local place for your produce. Some things Sysco does well but produce is not one of them. $20 for a case of 90ct bakers? No thanks.
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# ¿ Aug 17, 2014 06:58 |
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a var of piss posted:Many places do it as a community project rather than as a for-profit business. Volunteer spaces primarily designed to help provide a space in the community where they can afford to eat and hang out. Many of the volunteers are made up of those people who would otherwise be unable to keep a job for the long term for whatever reason (eg addictions, mental health, physical health). That's not really the vibe I'm getting from the website, though. It looks more like a place for well-to-do white people to play-work for funsies.
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# ¿ Aug 31, 2014 08:57 |
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Squashy Nipples posted:Tell me a little about restaurant supply stores? The Restaurant Depot I frequent is huge, well-stocked and overall has better or comparable prices to Cash & Carry and Costco, but it's also relatively new so maybe the one in your area is smaller in size/selection. Is yours also roughly the size of a Costco warehouse with a massive walk-in cooler/freezer section taking up about 1/3rd of the building? As for delivery we limit that to a small handful of things we can't get around here or are competitively-priced to save us the hassle of lugging it ourselves. Weird how Sysco of all companies is the only one I've found that stocks bricks of fresh yeast. Sir Spaniard posted:I... What? What kitchen (outside of cooking at home) is 'for funsies'? Or is that what it is? Cook what you want as long as you cle... wait, what? Yeah, I can't even finish that because that's still just 'do it at home', essentially. This is probably unfair speculation on my part but I imagine the lion's share of
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# ¿ Aug 31, 2014 17:04 |
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Squashy Nipples posted:I've been back a few times now, so I know the layout better. It's a brand new one, laid out exactly as you described. Again, good selections of meat and cheese, but there were a few things I was expecting to find and didn't. I guess I just wasn't expecting such a strong emphasis on take out supplies, which take up about half of the building. If they don't have something you need feel free to ask them if they can order it for you. Yeah they might not have a ton of speciality items but for everything a restaurant needs they have a good supply of the important stuff.
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# ¿ Sep 3, 2014 19:11 |
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MAKE NO BABBYS posted:http://m.sfgate.com/business/article/Yelp-can-give-paying-clients-better-ratings-5731200.php Are any of the online restaurant rating sites worth a drat?
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# ¿ Sep 4, 2014 02:52 |
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Simoom posted:old prep cook comes in halfway through a job, pulls out a head of lettuce the other guy threw out from the half-full garbage can, the garbage can, the literal trash bin, "what, theres nothing wrong with this" and puts it with the clean ones. today was my last shift and this will be my last post here as i am going to go lift things for pay. fare well industry thread keep on doing your thing One time my boss pulled a bunch of lamb scraps out of the garbage (to be fair it was an otherwise-clean bag) and asked one of the cooks to grind it up and make a burger out of it for him to eat. Even after picking off what meat he could, and I'm pretty good at trimming lamb legs at this point so there wasn't much, the resulting patty had to have been well over 50% fat. He loved it and said we should sell it for about, oh, twenty minutes before the diarrhea kicked in.
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# ¿ Sep 5, 2014 08:03 |
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Naelyan posted:While there was no garbage can involved, I had a bartender that would walk through the prep area every once in a while (if he smelled pork) and ask for a strip of fat cap off of our braised pork shoulders. Dude would just eat like 8oz of fat, multiple times a week. He was still skinny and played a mean game of rugby. English people are hosed. Well, pork fat I can understand.
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# ¿ Sep 5, 2014 15:35 |
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Trebuchet King posted:So I'm going to a costume party next weekend and the attendees are almost entirely restaurant staff. You need to make the printer make the printing noise at-will. Edit: Christ the Puyallup Fair is kicking our rear end. Eighteen lousy covers all day so far. If things don't pick up by seven I'm closing early. Republicans fucked around with this message at 02:40 on Sep 20, 2014 |
# ¿ Sep 20, 2014 01:46 |
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Willie Tomg posted:Awwwww yeaahhhh boyyyyyy! I'm hacking up alarmingly orange sputum, can't stay on my feet for more than a minute or so without getting so dizzy I have to sit, we're like five people short in the kitchen and I'm needed tomorrow morning for a capacity breakfast service! Time to play the game that's sweeping the nation: Bosses try to guilt you into coming in and being a giant loving lawsuit while I take my first sick day in a year and a half, or otherwise get the bosses to say in writing "I know you are sick, come in anyway" When I had strep throat a few months back my boss had to bring in an old lady to make moussaka because the only two people in the world who can make it the way he likes are me and her. On an unrelated note I noticed a new barbecue restaurant was opening near me and I got excited until I saw on the "coming soon" sign they had a sandwich that looked like 66% pickle and onion on a hamburger bun. Then I looked them up and they're a crappy chain. Republicans fucked around with this message at 01:35 on Oct 1, 2014 |
# ¿ Oct 1, 2014 01:31 |
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Man I gotta break down 50 pounds of lamb leg today for skewers and all this talk about washing dishes is making me envious.
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# ¿ Oct 6, 2014 18:44 |
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Radio Help posted:Man you're gonna hate the hell out of silverskin by the end of that Eh, you get used to it when you do it every week and a half. For over three years.
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# ¿ Oct 6, 2014 21:36 |
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MAKE NO BABBYS posted:If you're serious about culinary school, absolutely do not go to a franchise school like LCB or CIA. J&W is better but it's still culinary school and this kind of a waste. Work in the industry for a few years so you have a knowledge base and then go stage and train in Europe. Better, more meaningful education, you get to travel and make contacts/connections based on whom you worked for. I got a drat fine culinary arts education from the Seattle Central Community College for about six grand. Only complaint was some of the courses they make you take as part of the program struck me as extraneous, including courses on ecopsychology and one class I can't even remember the point of other than the instructor really, really didn't like GMOs. During summer quarter we did get to go up to Skagit Valley every other week to do some farming, though. That was neat.
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# ¿ Oct 8, 2014 05:52 |
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Thoht posted:Hey me too, when'd you graduate, just out of curiosity? Winter 2008 Republicans fucked around with this message at 20:09 on Oct 8, 2014 |
# ¿ Oct 8, 2014 20:06 |
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My boss legitimately wanted me to take over the restaurant and pay him $2,000/month for the privilege. That was probably the most firm "no" I've ever given something in my entire life.
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# ¿ Oct 9, 2014 01:23 |
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bunnyofdoom posted:Correct me if I am wrong but isn't ghee clarfied butter essentially? Ghee is typically cooked a bit longer so the milk solids caramelize before straining. It's in-between clarified and brown butter.
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# ¿ Oct 9, 2014 02:18 |
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Man I love doing caterings. Had a wedding reception for 150 people today and I thoroughly enjoyed my boss being constantly nervous as hell despite us being on schedule and everyone being very happy with the food. I don't know what it is about larger events but he always seems to loathe them. I think they're fantastic because you have a list of exactly what needs to be done and when and all you have to do is make it hot, good and on time.
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# ¿ Oct 13, 2014 08:40 |
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Wroughtirony posted:Someone mentioned work shoes so I have to post about DANSKO BRAND SHOES because it's in my contract. I keep meaning to order a pair but I heard bad things about them if you have flat feet, and I have the kind of feet that have a normal arch until you put your weight on it and then they flatten. On the plus side if I walk barefoot on linoleum sometimes it makes noise like an armpit fart. On an unrelated note I'd like to ask you all a question: What foodstuffs from restaurant suppliers do you frequently keep around work for personal consumption? I find lately I've been eating a lot of these breaded chicken tenderloins I can get at restaurant depot for $25/10lb. Unlike a lot of frozen processed chicken products that are 50% breading these are lightly coated, fairly meaty and very tasty for something I can chuck in the fryer for a few minutes and eat on my drive home.
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# ¿ Oct 25, 2014 01:48 |
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Errant Gin Monks posted:Yeah yeah yeah but what else aside from purple and green sprouts and flowers makes pizza look so loving pretty? Make one with every meat and cheese you got in the house so it looks like fake plastic vomit and see how it does.
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# ¿ Nov 7, 2014 19:38 |
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Some people aren't total monsters and use the condiments for dipping the crusts, and I don't blame them when so much pizza crust is merely an edible sauce, meat and cheese vehicle.
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# ¿ Nov 9, 2014 05:22 |
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Che Delilas posted:For all of you considering going into IT, be aware that it is largely the same situation there. If everything is going well, probably because you and your team are working your butts off to deal with problems before they become catastrophes, clients and normal users barely even know you exist. Meanwhile executives bitch and moan because your department is costing them money and you don't bring any in yourself*, and "they don't even do anything!" I was studying for a career in IT in high school because I thought "I enjoy working with computers" but I quickly realized it was actually "I enjoy working with my computers and I don't mind helping friends and family with their problems but strangers? gently caress em."
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# ¿ Nov 9, 2014 05:45 |
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This prompted me to see if Jones was bringing back the Holiday Pack and no, they aren't. But they did bring back Crushed Melon.
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# ¿ Nov 10, 2014 01:25 |
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Yay, a transformer blew up before my very eyes when I was going up the street to get some salad fixings (because my boss is a liar who promises he'll buy stuff even after I insist I get it myself) and I got to experience my very first mid-service power outage! Just what you want on the rear end-end of a busy holiday lunch. And I have lamb shanks in the oven nowhere near done, too.
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# ¿ Nov 11, 2014 23:38 |
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# ¿ Apr 28, 2024 11:33 |
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Errant Gin Monks posted:Welp I just finished the prep for the 100 person party tomorrow. Well at least the prep I could do the day before. Tomorrow is going to be a long day. I like big parties myself. It's those 30 tops that order a la carte from the regular menu during an already busy dinner rush that kill me.
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# ¿ Jan 11, 2015 12:36 |