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Problem description: Windows Update is failing to install updates, and has been for some weeks. I have 55 important updates, dating back to April, available for installation. When I attempt to install them, it proceeds and then tells me to reboot. After restart it applies all 55, then says "working..." counting up a percentage. Before it gets to 100% it reboots, then comes up into a green "restarting" screen, then after another reboot it says "getting windows ready" and finally lets me log in. When I do, I still have 55 (now 56?) important updates to install. Attempted fixes: I've tried installing only selecting a single update for install, but it still applies all 55. Event Viewer includes entries like quote:Installation Successful: Windows successfully installed the following update: Update for Windows 8.1 for x64-based Systems (KB3033446) Recent changes: I can't think of any changes around that time. While it's been happening I've replaced my graphics cards. -- Operating system: Windows 8.1 Pro, 64-bit System specs:
Location: USA I have Googled and read the FAQ: Googled extensively, but don't see the FAQ in this forum? Subjunctive fucked around with this message at 23:20 on Jul 20, 2015 |
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Jul 20, 2015 23:16
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| # ? Apr 24, 2024 13:13 |
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After running the fixit at (https://support.microsoft.com/en-us/kb/971058) and the brute force cache clean thing described at (http://www.askvg.com/fix-windows-update-problems-using-automatic-reset-script/) I'm now down to 25 stuck needing to be installed. Progress I guess?
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Jul 20, 2015 23:46
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Is it possible to do a system restore going back to before these update issues? Doing that and then trying to do a smaller amount of updates incrementally (ten or so at a time) might fix this issue. You just have the one SSD as an OS drive right? Sometimes a failing HD can cause update issues but that's probably not the issue here.
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Jul 21, 2015 20:10
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Thanks for the reply!Zogo posted:Is it possible to do a system restore going back to before these update issues? Doing that and then trying to do a smaller amount of updates incrementally (ten or so at a time) might fix this issue. Rolling back the system to April would be sort of frustrating, but I could try it if it's likely to fix things. The OS is all on the SSD, yeah, and I haven't seen any other issues with it. It's been in service less than a year.
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Jul 21, 2015 20:13
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Subjunctive posted:Rolling back the system to April would be sort of frustrating, but I could try it if it's likely to fix things. Yea, it's one of the first things to try.
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Jul 21, 2015 23:59
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Sadly, I don't have restore points going back that far, just to early July. 
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Jul 27, 2015 14:24
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Subjunctive posted:Sadly, I don't have restore points going back that far, just to early July. Is the OS working perfectly fine except for these update issues? A reinstall (or an update to Windows 10) may be in order. That's what I'd typically do in a situation like this.
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Jul 27, 2015 23:27
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Zogo posted:Is the OS working perfectly fine except for these update issues? Yeah, everything else seems great. I can even print and scan! Should I try the "refresh windows" option? I'm hoping to wait on W10 until things like "uninstalling graphics drivers" are sorted out a bit.
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Jul 27, 2015 23:29
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Subjunctive posted:Should I try the "refresh windows" option? Yes, that would be the quicker and easiest thing to try first.
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Jul 27, 2015 23:32
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Zogo posted:Yes, that would be the quicker and easiest thing to try first. OK, cool. Now to find my install media...
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Jul 27, 2015 23:37
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You aren't dual-booting are you? There is at least one known-issue with a Windows update that fails if the default bootloader is anything other than Windows.
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Jul 30, 2015 02:54
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| # ? Apr 24, 2024 13:13 |
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Nope, simple 8.1 boot. Thanks for the idea though. I might just go for the Windows 10 upgrade and assume that'll reset everything. Otherwise I'll make install media and refresh this weekend.
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Jul 30, 2015 14:16
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