|
Problem description: On my new build I cannot download files from the internet. I can surf the web, stream music, watch Youtube videos, etc. But when I try and download files larger than a few MBs (windows updates, driver packages, etc.) the connection slows to a crawl and then stops after a very short time. I can see the download speeds start at 1.5MB/s and drop quickly to 700KB/s and then stop all together. Attempted fixes: I thought the problem was with the network card built into the motherboard (Killer e2400). I tried new drivers, testing it on a different internet connection, and changing many different networking settings (as recommended by various google searches). Eventually, I installed a new Intel EXPI9301CT Gigabit CT PCIe networking card. It didn't correct the problem, and it caused problems with my video card. (It caused one of my 2 monitors to go black. Since it didn't solve my original problem, I didn't investigate too much. I just removed the new card). Recent changes: None - This is a new build Operating system: Windows 7 64bit Service Pack 1 System specs: CPU: Intel i7 6700K Motherboard: MSI Z170a Gaming M3 (Built in NIC is Killer Networking e2400) RAM: Corsair Vengeance LPX 32GB (4 x 8GB) Video Card: SAPPHIRE NITRO Radeon R9 390X SSD: Samsung 850 EVO - 500GB HDD: WD Black 2TB PSU: EVGA SuperNOVA 650 GS Location: Virginia, USA I have Googled and read the FAQ: Yes
|
#
?
Aug 24, 2016 14:03
|
|
|
|
| # ? Apr 24, 2024 11:29 |
|
|
Are you using any non-Microsoft antivirus/firewall/internet security software? If so uninstall it completely and try again.
|
|
#
?
Aug 24, 2016 15:23
|
|
|
No. I only have the Windows Firewall running. I tried disabling it temporarily, but it made no difference. I don't have any antivirus at all either. This is a fresh install of windows 7. I tried to install Microsoft Security Essentials, but the installation files couldn't be downloaded. I was planning on upgrading to Windows 10 after I got the new build up and running. This is really the only problem keeping me from doing that. Any chance that solves the problem?
|
|
#
?
Aug 24, 2016 15:40
|
|
|
Yeah I would do that before putting much more effort into troubleshooting.
|
|
#
?
Aug 24, 2016 16:10
|
|
|
I'll give that a try, thanks!
|
|
#
?
Aug 24, 2016 16:33
|
|
|
|
| # ? Apr 24, 2024 11:29 |
|
|
Just in case anyone has this same problem and comes across this thread, I found the solution. I fully updated Windows 7 by downloading the updates on a different computer and transferring them with a thumb drive. I installed them from there, and after a long install my connection worked properly.
|
|
#
?
Aug 26, 2016 13:52
|
|