quote:

After hearing these complaints the I-Team decided to place a late night order for a large cheese pizza. We asked several times how much it would be to have it delivered to an Allston apartment, but couldn’t get a straight answer.

Our producer was told the pizza would cost $12.95 and that there would be a delivery charge. That amount would be determined by their computer and we were told we would be notified by the delivery person.

The driver showed up with a large number of items, including the pizza, mozzarella sticks, fries, salad, cheesecake and soda. When told that we hadn’t ordered anything but the pizza, the driver said the food was “left over from Halloween” and a “free promotion.”

At first the driver would not provide a receipt. He then gave the I-Team producer a blank receipt with no corporate identification. When pressed for an amount, the driver quickly wrote in $18.50.

Two days later, our credit card statement told a much different story. There were two charges from the Regal totally $81.90, exactly the same as Steve was charged.