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Problem description: I've upgraded my wife's laptop from a 1TB HDD to a 2TB SSD. The laptop only sees the SSD when I enable legacy devices. I get the following blue screen message: "Recovery Your PC/Device needs to be repaired. The application or operating system couldn't be loaded because a required file is missing or contains errors. File: \WINDOWS\system32\winload.efi Error code: 0xc000000e You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or PC/Device manufacturer." Attempted fixes: I have attempted to run "bootrec /FixBoot" using Windows 10 installation media, but access is denied. I am currently making a fresh clone using EaseUS Disk Copy. This is my first time using the software, and I hope it actually makes a true clone. I see that Todo Backup is another piece of software made by EaseUS. Recent changes: Upgrading to Crucial BX500 2000GB SSD from Toshiba 1TB HDD -- Operating system: Windows 10 Home Edition 64-bit System specs: HP Pavilion Laptop 17-ar050wm Location: USA I have Googled and read the FAQ: Yes
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Nov 5, 2023 23:43
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If you keep running into various issues it might help to update the laptop BIOS to the latest version.
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Nov 6, 2023 00:37
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Unfortunately, after the BIOS update the security key for the pin code to sign into Windows 10 could no longer be used, and my wife does not remember the password. The accunt is tied into an old phone number of hers so we cannot simply change the password without confirming her identity. Now we have to wait 30 days before she can use that account. I am still trying to get the SSD to work as well.
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Nov 6, 2023 03:13
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Sounds like the Boot Manager isn't being found. It is correct to disable legacy mode. Windows Boot Manager is only seen and used in UEFI mode. Re cloning using proper partitioning and format should work fine. How did you clone the thing? I use Partition Master 11 to great success. Make sure the new ssd is initialized as a GPT partition scheme and reclone You were on the right track with /fixboot and if re cloning it doesn't work, will have to venture there again. For passwords, I use a "windows PE" boot usb to boot into another version of windows, then use software on that USB to convert a "Live" account into a local account which resets the password and any ties to her online accounts.
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Nov 10, 2023 19:54
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