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BeardedFerret posted:The last midnight launch I worked was WoW: BC. Did Halo 2 and 3, the Xbox 360, Wii and PS3 before that too. They're usually really cool events, the folks that show up for it are the sort of folks who are super into the game so they're all there for the same reason and it's a cool community atmosphere. You should have fun, but make sure to set your alarm properly. I overslept the morning after the 360 launch and wound up rocking up for work the next day nearly an hour late. Wouldn't have been too bad except I was the only one rostered on for the first hour and it was launch day for the 360. It's more to do with the 2+ hours it will take me to get home in SW London... I'm also worried about all the kids coming in the next day trying to buy cod as its a 18 rated game, maybe I could make a game counting the fake id's/excuses. Edit; gently caress new page, only story that comes to mind is my old roomies bro throwing some bitches shoes into the machine they use at cobblers to fix the shoes and it promptly eating them, I know him and his bro have more stories from working at that place (clerk accidents getting set on fire) so ill ask him for some next time I see him. Ps sorry for formatting posting from my phone. Keket fucked around with this message at 04:03 on Oct 29, 2010 |
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Oct 29, 2010 03:59
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Normalman posted:I've had it with these thieves selling their stolen merchandise in my Gamestop. Half of my PS2 games and my memory card were stolen back in the day. I would have preferred if he/she/it/they took all the games and left my trophies. I actually feel more likely to shop at Gamestop, having read this.
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Oct 29, 2010 04:37
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manguero posted:My biggest peeve was probably customers who interrupted me while I was talking to another customer. E.g., I am helping customer A with something, or telling them something while checking them out, etc., and customer B interrupts me mid-sentence to ask a question. manguero posted:Another big peeve for me is the customer who has their things at the register, you start ringing the items up (perhaps making conversation, or not), and the customer walks away to continue browsing. I don't have too much of this... what annoys me is the people who come up with ~20 items and then hand me over half of them and say: "I don't want this." Or in the middle of me scanning an item they've quietly given me, "I didn't want that!" As for people ignoring you when you say hello... I enjoy when you find the people who haven't finished the conditioning of telling all employees to gently caress off. Me: Hello there ma'am, how are you? Lady: No, I'm just looking... Oh! No, I'm sorry. I'm fine, how are you? Thanks, sorry.
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Oct 29, 2010 04:50
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MaxDuo posted:I don't have too much of this... what annoys me is the people who come up with ~20 items and then hand me over half of them and say: "I don't want this." Or in the middle of me scanning an item they've quietly given me, "I didn't want that!" Even better is when they come up with a full cart's worth of stuff, you ring it all out ok, and the total is something like 200$. THEN the customer realizes "oh hey, I only have 20$ on me! Let's slowly dig through all the bags to find poo poo I don't need!" I understand going over budget, but not more than like 10-20$. gently caress people, at least -try- to keep track, if it matters.
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Oct 29, 2010 05:56
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MaxDuo posted:As for people ignoring you when you say hello... I enjoy when you find the people who haven't finished the conditioning of telling all employees to gently caress off.  The other day I told someone I liked her hair and she said "just browsing thanks!" and I wanted to punch her. It's not even like the store was busy or loud or anything, she was just too absorbed in telling me to go away 
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Oct 29, 2010 06:09
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Joonami posted:
I've actually done this a few times, but I always quickly correct myself and apologize. Sadly I do this while I'm the employee as well, but most people I've done that to just laugh it off.
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Oct 29, 2010 06:56
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Soy Sauce Beast posted:Even better is when they come up with a full cart's worth of stuff, you ring it all out ok, and the total is something like 200$. THEN the customer realizes "oh hey, I only have 20$ on me! Let's slowly dig through all the bags to find poo poo I don't need!" I understand going over budget, but not more than like 10-20$. gently caress people, at least -try- to keep track, if it matters. Well there's another nice variation of my story about people deciding they don't want stuff. They walk up, look at their cart and realize there's stuff they don't want... so they just set it all on the register steps on top of merchandise, knocking stuff over, then walk up and ignore that it ever happened. Or there's the variation on your story.. When I worked at Office Max I actually would get threats from customers about how the price COULD NOT be over $100. It was so common that, when I switched to Bed, Bath, and Beyond, I'd cringe anytime a sale went over $100. I was just so used to people exploding over it. I think I complained about it before... But I don't believe I mentioned one time an Indian guy threw a pack of paper at me at Office Max when he was mad about it costing more than he wanted it to when I rang it up.
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Oct 29, 2010 07:32
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I'm 3 months into my retail career. Yesterday, there was a tranny (presumably) on a tricycle inside the store. I literally shuddered and gasped when I saw her/him, because he was so scary looking with his weird makeup and getup. But after the initial horror, I think I kept it together. The tricycle was the weirdest thing, next to the clownish makeup and deranged smile. But she was as charming as could be up close.
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Oct 29, 2010 07:46
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manguero posted:
When I was still working at my last store, I had a lady come in with a return. She had a huge bag from a high-end maternity store. "I have a few things to return. My husband is making me return them because I don't have a job. Haha!" It ends up being over $1200--our store's entire sales plan for the day--worth of office clothing. What the gently caress are you doing buying $1200 worth of business suits and blouses if you're a loving stay-at-home mom? Everything was balled-up in the bag and warm like it had been sitting in her car since she bought them because she didn't want her husband to know. The other manager working with me that day and I were in a perpetual state of  over the whole thing for the rest of the day.On the topic of credit cards: "HI! Would you like to sign up for our store card and get an awesome 15% off your purchase today? It's an awesome deal for us you see because your interest rate will be 25% and we'll charge you "service fees" for things like paying your bill online, paying by phone, or paying by mail! But for every $300 you spend you'll get a whole $15 off a purchase!" 
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Oct 29, 2010 15:14
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Meow Cadet posted:Yesterday, there was a tranny (presumably) on a tricycle inside the store. I literally shuddered and gasped when I saw her/him, because he was so scary looking with his weird makeup and getup. But after the initial horror, I think I kept it together. The tricycle was the weirdest thing, next to the clownish makeup and deranged smile. But she was as charming as could be up close. There's a cross dresser that comes to my store now and then. I'd heard about him for a long time when I joined but never actually saw him until about a year later. I always assumed it was something frightening.... like a fat guy in a halter top and short skirt and heels and whatnot... Hilariously when I did finally see the guy... he's just some old guy dressed like an old lady in a big fat dress. The funny thing though is that when he was pointed out to me, my first words were: "Is that Mrs. Doubtfire??" He looks almost exactly like Robin Williams in that movie haha. pastor of muppets posted:It ends up being over $1200--our store's entire sales plan for the day--worth of office clothing. What the gently caress are you doing buying $1200 worth of business suits and blouses if you're a loving stay-at-home mom? Everything was balled-up in the bag and warm like it had been sitting in her car since she bought them because she didn't want her husband to know. When I was at Office Max... it was a really low $ store. And also people rarely pay with cash. Each till was given $100 at the start of the day. One day I came in they were all worried and told me I had to ring on the previous cashier's number until we made more cash. The reason being that we had had someone return ~$200 of stuff that was paid for in cash and we went the entire day w/o being paid any cash at all. They had to take a loan from the safe to pay the return and have money in the drawer. And they were REALLY worried about putting all the money from the loan back in. I never got why they acted like it was the end of the world though. We had some other store's store manager in that night so he was like: "Here, I'll buy some candy and drinks with cash to help you guys out." When we finally broke even by like... $1.... the manager on duty that night was so excited she hugged me. Except she was a loving fat bitch who I hated more than anything in the world. I shivered in horror after that. (Not because she's fat, but because she's a huge bitch and I hate her).
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Oct 29, 2010 16:23
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Just remembered this one! Several years ago I worked Christmas season at Toys 'R' Us and midway through the season, the company implemented a new policy. Unfortunately the management at my store didn't tell any of the cashiers about it. So I'm ringing up this  one day and I tell her the total when she says, "So do I get a free Coke or what?"I have absolutely no idea what the gently caress she means and I'm sure it showed on my face, so she points to a sign posted on the front of the counter out of my line of sight: "Need batteries? If we don't ask you if you need batteries today then you get a free 20oz soda!" loving poo poo on a stick. Someone comes up to the counter with a video game? Ask about batteries. Someone buying wrapping paper? Ask about batteries. Someone buying BATTERIES? Ask if they need more batteries! To this day this is still the most powerfully retarded policy I've had to follow out of any company I've worked for since. Ever.
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Oct 29, 2010 16:37
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I actually have orientation there today. Apparently it's a $5 gift card now if you don't ask.
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Oct 29, 2010 16:45
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kdc67 posted:I actually have orientation there today. Apparently it's a $5 gift card now if you don't ask. Well I wish you the best of luck, because half of your interactions will go something like this:  : Hi! Did you find everything you- : YOU DIDN'T ASK IF I NEED BATTERIES!
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Oct 29, 2010 17:02
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Ugh, Toys R Us. When I worked there, there was way too much poo poo we were supposed ask the customer. A typical transaction went like this: "Do you need any batteries today?" "Would you like to get a Buyer Protection Plan for that item?" "You can get 15% off this purchase by signing up for our credit card!" "Would you like to donate a dollar to Toys For Tots?" I actually stopped trying to sign up people for the credit card. Every time I had someone sign up for it, they did not get instantly approved for it and therefore did not get their 15% off, so the customer would get mad at me for wasting their time. I'm glad that now I have a job where I'm just supposed to sell tangible products and services instead of warranties and poo poo. Mountaineer fucked around with this message at 17:10 on Oct 29, 2010 |
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Oct 29, 2010 17:08
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BeardedFerret posted:This could easily be an entire thread on its own. We had ours come to visit for three whole days this month - he spent all three holed up in our tiny stock room, sniping at our managers and barely setting foot on the sales floor. I dread hearing the words "Genral/Area/Regional Manger is coming to visit" You know rite then that the store manger was going to be strung out nit picking everything everyone did, implementing a draconian cleaning regiment and possibly threatening your job when those assholes where coming by. side_burned fucked around with this message at 18:57 on Oct 29, 2010 |
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Oct 29, 2010 18:54
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side_burned posted:I dread hearing the words "Genral/Area/Regional Manger is coming to visit" You know rite then that the store manger was going to be strung out nit picking everything everyone did, implementing a draconian cleaning regiment and possibly threatening your job when those assholes where coming by. Store manager: "This is Joe Schmoe, he's one of our best salespeople! Joe, why don't you come over here and meet Soandso? She's my manager!" Regional manager: "Hi, Joe! What's your favorite thing about working here?" Joe: <long pause> "Oh, crap. What was it you told me to say again? I remember it was something about the people, but I forget the wording." Regional manager:  Store manager:  Edit: In the interest of disclosure, the people who would "randomly" meet the regional manager were picked ahead of time, and we were coached on what to say. One guy got yelled at because both he and the old regional were big into shoes (  ) and store management was mad that they spent too much time having a "meaningless and non-approved discussion."
Sonic Dude fucked around with this message at 01:22 on Oct 30, 2010 |
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Oct 30, 2010 01:16
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Sonic Dude posted:Store manager: "This is Joe Schmoe, he's one of our best salespeople! Joe, why don't you come over here and meet Soandso? She's my manager!" This got a hardy guffaw out of me; thank you.
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Oct 30, 2010 02:07
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The only time I've a regional manager come in (factory work, not retail thankfully) a few employees got a couple extra days off. I was not one of them  apparently I was good enough for the manager but not good enough not to get laid off a few months later.
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Oct 30, 2010 04:48
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When our RM came in, our GM was nice and friendly and gave us compliments, which in turn encouraged us to do good work instead of the bare minimum. It was refreshing because it was the guy I had started working for months before. Most of the time though he pushed us to enroll more credit cards, bitched about some of his employees to their peers, and gave us with too many hours, ignoring our need to address other priorities like school.
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Oct 30, 2010 05:10
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That poo poo should be illegal. A few times I've heard that people litterally have to choose between work and school, or be fired. Bull poo poo.
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Oct 30, 2010 05:14
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pastor of muppets posted:What the gently caress are you doing buying $1200 worth of business suits and blouses if you're a loving stay-at-home mom? Everything was balled-up in the bag and warm like it had been sitting in her car since she bought them because she didn't want her husband to know. People doing things like that are probably acting under some obsession/compulsion or emotional escape. With big numbers like that, I'll guess that a large part of it was trying to distract herself from guilt over shopping. Less absurd examples are probably just people with no money management or poor impulse control. Of course, I'm sure there are thousands of stranger reasons people buy poo poo and immediately return it.
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Oct 30, 2010 05:38
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Just found out that one of our team leads (who is probably going to get fired for being awful), came in, picked up his check and left. Oh yea, did I mention that he was scheduled to close today? So my department was 2 short, including one lead, the cashiers had one person till 6 and were still 4 short from normal Fridays, clothing was short 2. Oh yea, we're the second heaviest foot traffic store in our city. Oh yea, and a mentally challenged individual was left in the store by his mom/caretaker and he tried to take off a 5-6 year old's shirt and pants in toys next to the younger child's mother. Thankfully no violence broke out and the mother of the young kid was as calm as I've seen anyone.
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Oct 30, 2010 05:52
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The General posted:That poo poo should be illegal. A few times I've heard that people litterally have to choose between work and school, or be fired. Bull poo poo. I agree. (And limiting your availability to be in line with the number of hours you want risks getting too few hours, of course.) I wouldn't go so far as to say that was a choice to make at my store though. However, when we were doing shipment our GM would talk more frankly than when the store was open and there were more sales associates around... at times like those he would say things like, why don't the people who work here approach this job the same way they do school? They don't think about work, about how to be better salespeople, when they're not on the clock, yet if they refused to think about school while they weren't in the classroom they would do very poorly or even fail. (I wanted to say, because dude, you're paying us $.25 above minimum wage.) Another time he bitched that "we pay you the money then you do the work" (  ) by which he apparently meant that we didn't have enough initiative--we merely came to work and did what we were supposed to rather than taking initiative and going beyond (e.g., scrubbing toilets even though no one had ever asked you to). Yeah buddy, I'll bust rear end to think of new and innovative ways to continue being underappreciated and earning your bonus for you, meanwhile still pulling down a poo poo wage myself. I'll get right on that.   In that same conversation, he complained that in our area, many people in the age group they want to hire (18-25) don't have to work. And it's true; there are a ton of spoiled college kids whose parents pay their way around here, and a job for them is just a little extra play money. (As an aside I hope it bites them in the rear end when they're trying to get a job after college.) I actually sympathize with his complaint, but couldn't help but think, shouldn't you then treat the employees you do have better? edit: Zhentar posted:People doing things like that are probably acting under some obsession/compulsion or emotional escape. With big numbers like that, I'll guess that a large part of it was trying to distract herself from guilt over shopping. manguero fucked around with this message at 06:06 on Oct 30, 2010 |
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Oct 30, 2010 06:02
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The General posted:The only time I've a regional manager come in (factory work, not retail thankfully) a few employees got a couple extra days off. I was not one of them My manager made a special effort to introduce me to the district manager within the 1st month of me working there. And when I met him, I called him Mr. Fancy Pants. I have no idea why I did that.
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Oct 30, 2010 06:34
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Dickeye posted:I was working at an Eckerds right when it was bought by Rite Aid, and we were being remodeled. As soon as you came in the unlocked doors there was a sign in the middle of the floor. Dead center in front of you. Can't miss the drat thing. What does it say? "We're open during remodeling!" in huge loving letters. My favorite is when folks would call to see if we were open. "Walgreens Pharmacy, this is Hidohebhi, how can I help you?" "Are you open today?" "No, I just like to stand here on holidays and answer the phone for shits and giggles."
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Oct 30, 2010 06:56
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spankmeister fucked around with this message at 00:11 on Apr 10, 2020 |
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Oct 30, 2010 08:58
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drat, I must've had the best RM ever then. He was supercool and actually came to do the same stuff as the rest of the staff on Christmas etc. when there was huge amount of customers rolling in. As soon my latest retail contract expired I got a job interview from a job that actually fits my education... That's on monday. Wish me luck.
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Oct 30, 2010 09:26
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gently caress my boss. Just, seriously. gently caress him. He has it so badly out for me, I cannot believe it. The business I work for is very small, and till mistakes happen, especially when we get stupidly busy. These are normally fine, as long as they are small. I'll admit, I've made a few mistakes. However, I've been consistently out £20 or more. This tipped me off. So I kept an eye on him. He loving pocketed the money from the tills, and I'm getting the blame for it. I'm probably not even going to get the chance to get evidence before I get fired. gently caress retail. So much.
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Oct 30, 2010 13:30
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Luquos posted:I'm probably not even going to get the chance to get evidence before I get fired. Would it be possible to get the security footage?
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Oct 30, 2010 14:18
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Pidmon posted:Would it be possible to get the security footage? Unfortunately, no. Small business, as in, tiny. Thus, no security cameras. Edit: I feel I should elaborate on that. Since they're a food business, and a very small store, they don't need security cameras, as everything can be seen by us employees. Luquos fucked around with this message at 15:32 on Oct 30, 2010 |
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Oct 30, 2010 14:59
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side_burned posted:I dread hearing the words "Genral/Area/Regional Manger is coming to visit" You know rite then that the store manger was going to be strung out nit picking everything everyone did, implementing a draconian cleaning regiment and possibly threatening your job when those assholes where coming by. We have our District Manager come in almost every week. Our store is a favorite place for him to terrorize and act like an rear end in a top hat at. I'm thinking when I quit I'm just going to walk up to him and be like: "Hey rear end in a top hat. gently caress you." Seriously, it's not uncommon for him to be there ~4 days a week. I remember when I first joined someone came up to me one Saturday and was like: "Hey... make sure you straighten near the register, but stay in front of it... DM's up there really pissed off about something. He's sitting in the store manager's office watching out the window, he's looking to call us and yell at or fire someone right now." --------------------------------------------------------- Edit: Also a nice story about all the stupid thieves and whatnot I learned last night at my store... One of the other stores in our district has a guy who used to work at our store. I'll call him A. The cashier received a $100 for some item and ran the pen across it. Then pen did not come up with the proper mark. When she held the bill to the light, none of the security marks were on it. Thief: Hey... what's the problem? What's going on? Cashier: My pen ran out of ink, I just need to get a new one before I can put this one in the drawer. A looks at the bill, is tired of bullshit. A: Where did you get this bill? T: I just now got it at the bank. A: Yeah well, I suggest you take it back, it's fake. T: ...Ok. T leaves. A: I'm going to go get some shopping carts outside. A walks out, planning to get the description of the car and license plate.. I mean grab carts. We're not allowed to chase or do these things. Random cop walking by: Doo doo doo.... A motions the cop over. A: Hey, see that guy there? He's got some fake $100s on him. C: Hooray! *pulls the man over* Anyway... the cop found over $1200 in fake $100s on the guy. He also found TONS of gift cards for almost every store in the strip mall. I think it was over $1000 of gift cards, all paid for with funny money. MaxDuo fucked around with this message at 15:51 on Oct 30, 2010 |
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Oct 30, 2010 15:35
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I'm new at retail and finally got my chance a month ago with Target. I got fired today because I "didn't comply with their friendly work atmosphere." Did I just not meet their smile index quota or something?
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Oct 30, 2010 20:31
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RottenWomb posted:I'm new at retail and finally got my chance a month ago with Target. I got fired today because I "didn't comply with their friendly work atmosphere." Did I just not meet their smile index quota or something? Nice post/avatar combo, chief.
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Oct 30, 2010 21:43
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BeardedFerret posted:H...'bundles' (fixed phone + internet + a massive loving billing dispute the next month like 90% of the time)... Packaging Adjustment edit: for the record, working in the call centres for these guys is loving fantastic and the best place i've ever worked. I'd hate to work for a dealer, licencee, or outsourced centre. I work in one of the 1st party centres and it's great. Customers are all retarded, though. Mug fucked around with this message at 23:42 on Oct 30, 2010 |
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Oct 30, 2010 23:39
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Well, that went surprisingly well. He overheard me and another employee talking about it (She had seen it too), and basically said don't tell anyone and we're good. Hell, I should get him fired, but I can't be bothered with the trouble. In other news, drunk people are so much fun(!) We had one come in at about 11:10 today, roughly 20 minutes before we close. It went something like this:  :Hey, how can I help? :I...I want chips. And fish. Yeah.he then proceeds to leave the store, with me left there for about 5 minutes. He comes back in, orders the same as before. I ring it up just fine. :Would you like salt and Vine- :I WANT PEPPER! GIVE ME loving PEPPER. :I'm afraid we don't have pepper. :Then... Give me loving ONIONS! :I'm afraid we don't have those, either. :gently caress EVERYONE IN THIS TOWN.He then proceeds to pay quietly, take his food, and leave, after wishing us a good night. It was interesting, to say the least.
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Oct 31, 2010 00:31
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RottenWomb posted:I'm new at retail and finally got my chance a month ago with Target. I got fired today because I "didn't comply with their friendly work atmosphere." Did I just not meet their smile index quota or something? You tried to join the Target store clic of exclusivity, and they peered your rear end out. Congratulations, you are a genuine human being. Go forth and do something important for humanity, and never look back. Now, if only I could get fired...
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Oct 31, 2010 01:10
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RottenWomb posted:I'm new at retail and finally got my chance a month ago with Target. I got fired today because I "didn't comply with their friendly work atmosphere." Did I just not meet their smile index quota or something? I could be way, way off here, but unless there was some cause to fire you (ie you were required to wear 26 pieces of flair and only wore 19) you should be able to file for unemployment. Again, I could be way off but if that's the case you should soak the lazy fuckers for not managing you correctly or telling you what you needed to do.
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Oct 31, 2010 06:20
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Solkanar512 posted:you should be able to file for unemployment. This. This. A million times this. Make those fuckers earn that fire. My ex from a few years back got fired one morning about an hour before she was scheduled to come in. The reason? The owners of our small pizza parlor suspected her of stealing from the register (turns out, several weeks and few hundred more dollars missing, it was one of her "good friends"). She started drawing unemployment and basically got a few months' worth of paid vacation out of it.
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Oct 31, 2010 08:00
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SpiderHyphenMan posted:Nice post/avatar combo, chief. I hate my avatar/username in retrospect but I'm kind of stuck with it (and don't care enough to register a new one). I'm not too outgoing but I'm not afraid of helping guests and showing some courtesy to my fellow employees. It just really infuriates me that they seem to expect this unnatural emotional enthusiasm for their brand. Their training was pathetic and even though I showed a quick ability to adapt to the tasks involved for hardlines and inventory, they just didn't care. Also, as crazy as it sounds, I was actually looking forward to covering Black Friday, from all the crazy stories that I've read from here. RadiRoot fucked around with this message at 08:31 on Oct 31, 2010 |
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Oct 31, 2010 08:14
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RottenWomb posted:I'm not too outgoing but I'm not afraid of helping guests and showing some courtesy to my fellow employees. It just really infuriates me that they seem to expect this unnatural emotional enthusiasm for their brand. Their training was pathetic and even though I showed a quick ability to adapt to the tasks involved for hardlines and inventory, they just didn't care. You really have to put on a persona that is happy to be at work and happy to see the customers. Well, if you want your bosses in retail to think highly of you, anyway--lord knows we've all seen plenty of retail workers who don't give a poo poo. (And of course, I don't know the exact circumstances of your getting fired.) Sounds to me like minimum wage jobs is an employer's market in your area, if they could get rid of you so easily. It does suck that you have to be so insincere to perform your job on just a basic level though. Them's the breaks in customer service, I guess.
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Oct 31, 2010 08:23
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