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devmd01
Mar 7, 2006

Elektronik
Supersonik
Who's ready for a week from today, gently caress yea! :suicide:

We're opening 4AM companywide, thankfully all I have to do all day is get there an hour early and be ready to handle any IT emergencies. Sure glad my boss has a fridge stocked with Red Bull.

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Joonami
Oct 23, 2005

Swim this way
We'll dance and we'll play
Now, it's very easy
Come on in
Just take a chance and shake a fin~
By some holy stroke of luck, I am not scheduled to work Black Friday. At the Lego store in the mall. I was NOT looking forward to the nightmare that would be finding a parking space, let alone having the entire store blown up from the crazies. I'm turning my phone off that day and sleeping in to digest. I might go out at like, 7pm to see if Best Buy or some other places have any of the good blu ray deals still in stock. Sorry for all you guys who have to work though :(

quaint bucket
Nov 29, 2007

Casull posted:

It got thrown away long before it reached him. But thanks for trying. :(

Oh, I should clarify. It's a complaint letter to address all the issues we've had dealing with Sears as customers (lovely system, poor treatment from management, lovely online purchasing experience, failure to request our permission to do an item substitution, etc). The only actual positive experience thay we had was Sears customer service team being pleasant and as helpful as they could despite having their hands being tied by the system that's in place.

We've pretty much said that we won't be shopping at Sears any more and will be recommending family, friends, and coworkers to shop elsewhere for household products and gift registries.

Sorry for the slight derail but I had to clarify! :(

Megera
Sep 9, 2008
I've never worked or experienced Black Friday before. I have a 5PM-9PM shift and another person has a 5AM-9AM shift and she said she would trade me for it since she hates waking up early. Which time is more likely to help me keep my sanity?

shchmue
Apr 22, 2010

Megera posted:

I've never worked or experienced Black Friday before. I have a 5PM-9PM shift and another person has a 5AM-9AM shift and she said she would trade me for it. Which time is more likely to help me keep my sanity?
Those hours blow my mind, as I've never worked fewer than 10 hours on a Black Friday. You're likely to be fine regardless, the time flies like on no other retail day. Just shut your brain off and stay busy.

Evening is usually slower depending on how your store structures sales (are there hourly deals, ones that open later in the day?). If you can deal with the early hours, you'd probably want to take the morning shift so you have the whole day to relax. The downside is that you deal with the smelly, surly folk who line up overnight. Most get pretty docile as a result, but some raise a stink, argue about sale quantities, etc.

Perhaps it then depends upon how helpful your coworkers and managers are.

Megera
Sep 9, 2008
We're at the bottom of the sales totem pole, so they like to screw us on hours. I do wish I had a longer shift so I could get more commission.

Our department never has sales as far as I've been told, and I don't think Black Friday is an exception.

Coworkers are helpful, manager can be depending on how she feels.

I think I'll just take her hours so I can be done with it early on and not have to sleep on it. :)

shchmue
Apr 22, 2010

Megera posted:

We're at the bottom of the sales totem pole, so they like to screw us on hours. I do wish I had a longer shift so I could get more commission.

Our department never has sales as far as I've been told, and I don't think Black Friday is an exception.

Coworkers are helpful, manager can be depending on how she feels.

I think I'll just take her hours so I can be done with it early on and not have to sleep on it. :)
Oh! Yeah, I wasn't sure how Macy's did BF. It may just be a "regular" busy day for you then without special sales. If your shop doesn't have an external door (mall?) it may even be slow, as stores open and people rush to pick up limited-stock sales.

Megera
Sep 9, 2008
Nah, my coworkers have said it definitely gets crazy busy. The rest of Macy's has sales, just not Cosmetics, so we do get people buying clothes coming into our lines, or I'm also guessing people who see our gift sets on display decide "Oh yeah!" and decide to buy it. We are attached to a mall, but people usually take the closer entrances.

Casull
Aug 13, 2005

:catstare: :catstare: :catstare:

quaint bucket posted:

Oh, I should clarify. It's a complaint letter to address all the issues we've had dealing with Sears as customers (lovely system, poor treatment from management, lovely online purchasing experience, failure to request our permission to do an item substitution, etc). The only actual positive experience thay we had was Sears customer service team being pleasant and as helpful as they could despite having their hands being tied by the system that's in place.

We've pretty much said that we won't be shopping at Sears any more and will be recommending family, friends, and coworkers to shop elsewhere for household products and gift registries.

Sorry for the slight derail but I had to clarify! :(

Nah, I figured that was the kind of letter you wrote. Did you ever get a reply that wasn't a form letter?

Either way, there's a good chance the CEO skimmed it, laughed, tossed it in the trash, and then sent you a form letter, if he sent one at all. And that's assuming someone doesn't screen his mail and does that for him.

Thanks for trying, though :( The dreamer in me wants to believe that your one letter could make a difference, but I've been in retail far too long to believe that.

quaint bucket
Nov 29, 2007

We wrote it up and revised it a few times last night. It's getting sent out after work today, so yeah.

We're not looking for a drastic change but instead for a refund on a product (they lost it....) and the correct order (item substitution without soughting our permission). An apology to us and acknowledgement for the customer service team for their effort would be nice at least.

If it wasn't for these threads, I would have been one of those "lovely customers who lost their cool to service workers." So regardless, thanks. :)

kdc67
Feb 2, 2006

WHEEEEEEE!
I'm one of the lucky ones whose shift starts at 9 PM Thanksgiving and ends at 6 AM on Black Friday. Yippie.

AlmightyBob
Sep 8, 2003

My department is closed thursday and friday :smug:

Apocalypse Please
May 7, 2007

Is you takin' notes on a criminal fuckin' conspiracy?!
I'm gonna be selling laptops 2pm-midnight on black friday. My first thought was "awesome I don't have to wake up at 3am like a bunch of my friends!" Then it dawned on me that I would be doing closing clean-up for ~$1 million worth of electronics sales. Great.

Death Bear
Apr 1, 2010
I'm working 10am to 6pm Black Friday. We open at 9:30am, but going by past experience we don't really start getting busy until lunchtime or so. Most people want to hit up more expensive stores early in the morning. At least my coworkers try to make Black Friday tolerable. One is bringing in homemade baked ziti for lunch/dinner, and since my birthday is on Thanksgiving we're having a cake for dessert (we celebrate everyone's birthday).

Ugh, I am getting so sick of our regulars. There is a woman who will bring her kids into the store with her and camp out all over the childrens' section for HOURS. Today is the first day I've seen her come in with less than three kids. She probably has five total, but I think she's been dropping the older ones off at the tae kwan do place across the street and coming in while they're at lessons. They treat the place like it's a library and hardly ever buy anything. Oh, did I mention how they'll take up the whole children's section? They sprawl out in the AISLE right next to our back room despite there being a bench for people to sit on across the store.

The father once brought in the youngest kids and did the same thing, except he got out our flashcards and workbooks and used us as a free tutoring center for a few hours. Didn't buy a thing.

This angers me more than it should, and I complain to my boss all the time about it. Nobody will tell them that this isn't kosher because they buy something once in a great while. :smith:

ChirpChirpCheep
Apr 22, 2008

Part-Time Robot posted:

Ugh, I am getting so sick of our regulars. There is a woman who will bring her kids into the store with her and camp out all over the childrens' section for HOURS. Today is the first day I've seen her come in with less than three kids. She probably has five total, but I think she's been dropping the older ones off at the tae kwan do place across the street and coming in while they're at lessons. They treat the place like it's a library and hardly ever buy anything. Oh, did I mention how they'll take up the whole children's section? They sprawl out in the AISLE right next to our back room despite there being a bench for people to sit on across the store.

The father once brought in the youngest kids and did the same thing, except he got out our flashcards and workbooks and used us as a free tutoring center for a few hours. Didn't buy a thing.

This angers me more than it should, and I complain to my boss all the time about it. Nobody will tell them that this isn't kosher because they buy something once in a great while. :smith:

Do you work in a bookstore? I work in a bookstore cafe and people do stuff like this in our store ALL THE TIME. There have been times where I've seen people in the cafe at the start of my shift and 6 hours later, sure enough, they are still there without having bought anything, not even food or drink. I like magazines as much as the next person, but I can't imagine just sitting at a table for six hours and doing nothing but reading about the latest celeb scandals.

Speaking of magazines, something happened a while ago which I thought was funny- a man came up to our register acting kind of shifty. He hands over a stack of magazines, the first two of which were about model trains and the next three or four of which were gay skin mags. I'm still not sure if he thought that we would get distracted by the train magazines and not notice the porn ones, or if he just happened to enjoy both trains and naked dudes.

Also, I asked for Black Friday off a while ago because I'm visiting family for thanksgiving and I figured it was worth a shot, and my manager actually gave me off. I'm about 99% sure that there is no way she was supposed to do that, but hey, Black Friday off :).

Death Bear
Apr 1, 2010

ChirpChirpCheep posted:

Do you work in a bookstore? I work in a bookstore cafe and people do stuff like this in our store ALL THE TIME. There have been times where I've seen people in the cafe at the start of my shift and 6 hours later, sure enough, they are still there without having bought anything, not even food or drink. I like magazines as much as the next person, but I can't imagine just sitting at a table for six hours and doing nothing but reading about the latest celeb scandals.

I do. I've worked for the same company for the past five years and I'm getting to the point now where stupid little things bother me all the time -- a big sign that I need to get out of retail.

We don't have too many people stay for hours on end because we're a small store with no cafe and only one uncomfortable bench to sit on. That doesn't stop people from sitting on the floor though. There's a strange girl who comes in a lot, picks up a pile of young adult vampire/demon books, and just sits on the floor babbling to herself for about an hour. When she decides to buy something, her card is almost always declined and she asks us to hold her books until she comes back with money... which she never does. She makes me incredibly nervous when she comes up to the counter because she NEVER STOPS MOVING.

Ah, the perks of working at the beach...

manguero
Jul 5, 2009
So... have these people not heard of the library? :psyduck:

(To be fair, it would seem obvious to me, since I now work in a library and am in school to be a librarian.)

Duck_King
Sep 5, 2003

leader.bmp

ChirpChirpCheep posted:

I'm still not sure if he thought that we would get distracted by the train magazines and not notice the porn ones, or if he just happened to enjoy both trains and naked dudes.

Man, this guy gets around...

Only registered members can see post attachments!

Longinus
Jan 4, 2003
Wil is Nil
I have been a courtesy clerk with a major grocery store for almost four years now. Our company also likes to use these baggers as cashiers as needed rather than actually promoting new cashiers. I can see why they do this as it saves the company some money as they only have to pay us clerk wages for the time we work as cashiers. This leads to more cashiers not giving a poo poo because we are expected to do the same amount of work as the actual cashiers while receiveing less than half their pay.

That being said, I do my job to the best of my ability. More money is better than nothing, and it beats the monotony of bagging all the time. But its those certain customers that make me really glad I will be quitting this job once I start going to a four year university this Winter.

Earlier this week I had one of the :goonsay: customers I've ever had to deal with. He waddled up to my checkstand with a gift card and while he was catching his breath he asked if we had any monthly XBox Live cards. Like most grocery stores we have a selection of gift cards so I directed him there. He said he already looked there and there were only XBox Live Point Cards, so at that point I take a look myself.

My knowledge about Xbox Live is limited, but I at least know that we didn't have the card he was looking for. He was very displeased and wanted me to call our different locations to see if they had them. I told him that the selection at the other stores would most be the same, and that there was a Gamestop in our shopping center that would probably have it.

He was dissatisfied with this answer as it would have required him to walk 100 extra feet before he could play Xbox. I guess am supposed to be able to order gift cards from whatever service a customer demands at the tip of a hat.

After I return to my checkstand there are two customers with only a couple of items each. I quickly help them because I don't know how pissed off they could be for waiting at an empty checkstand. I supposed I hosed up because I was helping him before those people, so that would dictate that I process his order before the others. This infuriated :goonsay:

He was huffing and puffing as I scanned the other customers items. I could see the anger building up inside of him. The wait was no longer than a minute. Once it was his turn he threw his gift card in front of me in a very dramatic way. I don't get paid enough to be treated like im subhuman and honestly I wouldn't mind if I got fired for not letting some aspie fatass treat me like I am retarded.
:goonsay: We have a problem here Longinus
:rolleyes: And what is that?
:goonsay: You helped those people when you were supposed to help me.
:rolleyes: I am sorry, those people were waiting there for awhile too, you didn't have to wait very long.
:goonsay: Well you were supposed to help me, I am very upset.
:rolleyes: I am sorry to hear that, but its not that big a deal.
:goonsay: Are you talking back to me now?
At this point I realize he will complain to my manager so I figure I might as well give him something to complain about.
:rolleyes: Yes I am, I left my check stand to help you and there was a line when I got back. You didn't even have to wait there are other checkstands and the self check.
:goonsay: Well I am a manager and that is unacceptable I would of fired you.
:rolleyes: Well my manager is right over there so if you want to talk to him feel free.
I knew I would be in the clear cause this guy was making a scene and the "mistake" was only because I helped other people so I would just let my manager know my side of the story if it became an issue.

He proceeded to talk to my manager and told him how he was mistreated and wanted me disciplined, and how at his job I would have been fired. As he left he yelled a sarcastic "Thanks Longinus!" I just shaked my head and continued checking a senior couple' order. The wife, who witnessed what happened, asked why I was shaking my head after someone told me thanks, I told her that he was a rude customer and she probably gave me the best reply I could receive from a little old woman. She said "Don't you hate people like that? What kind of jerk says 'thanks' like that.Its people like that you just want to kick in the balls, huh?" I couldn't help but crack up. Old people are smart

manguero
Jul 5, 2009
Sorry, this is way beside the point, but I always love to read these stories (any on SA really) and imagine the characters actually calling people by their forums names.

MaxDuo
Aug 13, 2010

ChirpChirpCheep posted:

Also, I asked for Black Friday off a while ago because I'm visiting family for thanksgiving and I figured it was worth a shot, and my manager actually gave me off. I'm about 99% sure that there is no way she was supposed to do that, but hey, Black Friday off :).

I dislike you :( In BBB we're not allowed to ask Black Friday off. No matter what.

One of our workers asked off Black Friday a year beforehand (she asked off BF 2009 on BF 2008) so she could do a bunch of stuff w/ her kids for that day. Then we got a new manager that was doing schedules about 3 months later so she told him she'd turned on in, and gave him another. About a month and a half before BF they come up to her: "Yeah, you're not allowed to ask Black Friday off. Doesn't matter how far in advance. So what do you want? Midnight? Morning? Or Closing?"

She chose closing. Then again she's also someone who basically storms out and screams: "I HAVE CHILDREN" at anyone that protests (as she is the only person with children in the world) about her leaving early while everyone else is staying late to help close the store better.

Unless you can't stay up all night, I almost can't figure why you'd do anything other that midnight. Working 9AM-9PM sucks. And closing is worse due to the horrible mess our store is left in.


Longinus posted:

I knew I would be in the clear cause this guy was making a scene and the "mistake" was only because I helped other people so I would just let my manager know my side of the story if it became an issue.

Where in the world do you work that this is the case? In most retail places I figure you could be shot by a customer. But if you cussed at and insulted them, and then kicked them out, still get in trouble.

MaxDuo
Aug 13, 2010
Anyway, I have some more of my usual complaints (about Indians) in my store.

I honestly just wish I could have 3 or 4 in a row that weren't like this so I could tell myself not to expect them all to act this way. But I've yet to ever see more than 1 in ~10.

So I was near the front of BBB and a lady comes up to me and asks where the chair covers are. I tell her we have seat cushions in the tablecloth room and try to show her the way. She just goes: "I can walk around the store this way and still get to it, right?" And I say yes, just to look in that corner on her way around.

Two minutes later I see her in front of the room and she goes: "I asked an employee where your seat cushions were and he didn't know, where are they in this store?" I figure she forgot she asked me and was trying to be like: "Yeah someone else was incompetent." with me.

Anyway....


:what: We have seat cushions right here. *points to large wal with tons*
:witch: Oh.. No, I wanted seat cover.
:what: Oh, I'm sorry, did you want something like the cover that goes over a couch? One of the big wrappers for a living room chair?
:witch: No. Chair cover. Chair cover. I want chair cover.
:what: Oh, sorry, ones for couches and similar seats, plus these cushions is all we have.
:witch: No. I want one that has ties.
:what: Some of these cushions do have ties though, like this one, this one...
:witch: No. Chair cover. Chair cover. I want chair cover. I said chair cover. Chair cover. I looked on your website. I saw you have them. Chair covers.
:what: Oh, sorry. These are all we have. We could order them from our website and have them shipped to you if you want, you'd still be able to use the coupon on them since you're in our store too.
:witch: No I said I wanted to get chair covers, your website has them so I know you do! Where are your chair covers! I want one that covers more of the chair.
:what: Sorry, these are all we have. We may have a few left over in clearance from over a year ago if you want to see them.
:witch: Yes show me those!

:what: Ok, well we only have these 2... by the Origins company. And there's only 1 in black and 1 in white, so I'm assuming you won't want these.
:witch: I do not want these! The back of my chair is nice so I want to see it! This covers whole chair, I do not want it to cover this much!
:what: Sorry ma'am, this is all we have. I could order the ones from the website for you if you want though.
:witch: I need to take this out of the package, I need to see what it looks like. I only want one with a solid color.
:what: Oh, here, it's by this company... It'll look like this tablecloth, and this napkin.
:witch: I do not like that... I want a solid color. I need to take this out anyway! *tears open package and pulls it out* SEE THIS IS NOT WHAT I WANTED!
:what: We... we don't have anything else.
:witch: Ok nevermind then. *shoves back in package halfway, crams into wrong shelf and shoves it towards the back*
:what: .... *walks away*

Why the gently caress did she have to tear it open and look at it? THere was a picture on it of what it looked like, she could see it through the clear package, I showed her a napkin of the same design (not in a package) and a tablecloth that was in a package... but she could see the design (which was just large squares) even better about 3 squares wide.

She even SAID she didn't want it before ripping it out of the package. And then it just pisses me off even more that when she put it up she just balled up the picture, shoved it in the package, then shoved as much of the chair cover in after it. And to make matters worse she was right next to where I got it from. And she STILL shoved it in the wrong place.

THIS is how every Indian customer treats our clearance. I still remember, with a rage, spending 5 minutes cleaning one clearance endcap, then clearing another, and an Indian lady walking up, pulling things out from the one I just cleaned, looking at them, and tossing them on the floor. I asked her if she needed help and she goes: "NO I AM JUST LOOKING!!!!!" and continued to throw it all over the floor.

------

Indian lady that makes me angry story number 2 from yesterday...

I'm in the small appliances room halfway across the store from the registers. One of our cashiers says over the walking: "MoD, we have a little girl up here who can't find her mom."

At this point a nearby Indian lady has heard this and starts walking up to the store calling out a girl's name over and over again.

I tell them I believe the mother just heard the call and is on her way up calling out the daughter's name.

So the lady comes back with her and tells her to stand somewhere in the room, and continues walking around without her. A little while later I see her looking for her daughter again.

Then she leaves her daughter playing with items on some shelf ( :smith: ) and walks several aisles away again. When she's ready to leave she just calls out her daughter's name several times and walks up to the exit... then 30 seconds later comes back and gets her daughter and leaves w/ her.

Do Indian families just not care about their children? I mean it's SO often that they just leave them in the store and walk away. It reminds me of the parents that enraged me long ago... They just left their 5 year old daughter, 4 year old son, and baby in a stroller (so often I see them letting their ~5 year old kids just push their 1-2 year old babies around the store unattended) in a room in the store and LEFT THEM THERE WHILE THEY SHOPPED THROUGH THE MALL.

We had no idea of course because they did this on an insanely busy Saturday. After a while the little girl finds one of our associates and was like: "um i can't find mommy or daddy i haven't seen them in a long time please help me." And so we have an associate stay the the kids while we try to see something about finding their parents and calling security. The parents show up and we're like: "WHERE WERE YOU?!" And they just go: "Oh we wanted to go look in another store in the mall so we left them in here while we did."

It REALLY pisses me off that we didn't call the loving cops on them. You just don't do poo poo like that. Our store is so incredibly busy on Saturdays that someone could just take the kids out and no one would EVER know.

PLEASE just let me have several Indians a day for a week straight that are kind, don't tear sections up, don't try to rip us off at the registers, don't steal, and don't leave their children throughout the store like they could give less of a poo poo about them. Please :( Just give me reason to stop expecting them all to act like this other than "I hate feeling racist by expecting all Indians here to ask this way." I really really hate it... :smith:

Soysaucebeast
Mar 4, 2008




MaxDuo posted:

I dislike you :( In BBB we're not allowed to ask Black Friday off. No matter what.

I was told that if you call in on Black Friday at my work, you're fired. No exceptions.

Lord Booga
Sep 23, 2007
Huh?
Grimey Drawer
You know, I work retail here in New Zealand, and I must say, America seems like a gigantic cluster-gently caress of horrible, horrible labour laws and corporate abuse/incompetence, nobody would get away with any of this stuff here.

We issue trespass notices, call the police, or just plain fire right back at anyone who decides we're somehow less worthy because we're working where we are.

Worse yet, I work for a giant faceless corporation (BP), and our contract is pretty good (As long as we give at least 2 weeks notice, they can't say no to holidays, etc)...

I feel bad for you people, because even though it sucks for me, I know it could be worse!

The General
Mar 4, 2007


Soy Sauce Beast posted:

I was told that if you call in on Black Friday at my work, you're fired. No exceptions.

Unfortunately I kind of support this, as I've known some really lovely lovely people who will call in sick at the drop of a hat. Or in this case a busy holiday

MaxDuo
Aug 13, 2010

The General posted:

Unfortunately I kind of support this, as I've known some really lovely lovely people who will call in sick at the drop of a hat. Or in this case a busy holiday

Yeah in a sense it makes sense... especially since companies are keeping a lot of their stores understaffed. We thankfully have hired 3 more people recently... Maybe it won't be as horrible of a nightmare to take our laughably small staff for such a large store and stretch it out over 24 hours now. The firing does suck.... But it is a pretty shittily crazy day, and one less person will just make it that worse. It's awful either way -_-


I did have a friend at work that tried to leave on vacation for a few days in December to visit his family out of state, and they told him: "You're not getting these days off, and if you take them off you're fired." And as bad as it may sound... he was asking like.... 3-4 weeks off over Christmas. Not very doable when we're so poorly staffed and it's the holidays....

roboshit
Apr 4, 2009

Any other backroom goons loving the return of holiday shopping?

Our new store manager expects us to pull stock from the backroom, push it to the floor (which is the sales floor's loving job, not ours), get our backstock finished up (the overnight team always leaves a ton for us, and then gets pissed when we leave any for them :razz:), and whatever other favors he'd like us to do, which is usually dumb poo poo like moving pallets around to make the backroom look nicer :downsbravo:. This is basically 12+ hours worth of work, and we're supposed to get it done in less than eight.

The guy has no loving clue how long it takes us to do stuff in the back. Of course when we don't get stuff done on time, which is always because we're expected to do the work of twice as many people in half as much time, we get bitched at.

Where I work there's only two backroom guys during the day, and later on there's only one until store closing (that would be me, who gets stuck with the store manager's to-do list unlike the other guys). The job is tolerable up until, well, this time of year, when poo poo gets crazy.

I cannot loving wait until the end of this semester when I can get a job that doesn't make me want to kill myself every shift. Like everyone else in this thread I would love to tell him to go gently caress himself and walk out but I can't. :smith:

roboshit fucked around with this message at 06:09 on Nov 21, 2010

Douginc
Mar 25, 2009

roboshit posted:

Backroom Bullshit.

I worked backroom at Target for about 2 years before I couldn't take it anymore and quit. I worked two Christmas times and every other holiday inbetween. I had the exact same bullshit. We were the only competent workers in the store, so therefore we had to do drat near everything. You are honestly penalized for being a decent, logical, reliable, and intelligent human being.

I had to work 9 days straight once, and working overnight, it was horrible to get only 1 day off, so I asked if I could get my other day off that week moved next to that one so I could try to enjoy my life. Of course I was turned down, because they really needed me that night, I mean, the other people scheduled were really incompetent! No, you don't get paid more! In fact, you get paid a whole lot less than mentally dwarfed 70 year old employees, since they've been here much longer!

Also, the workload they gave us, it was impossible for us to achieve without being balls-to-the-motherfucking-walls crazy. So, we climbed shelves, threw boxes, and kicked rear end. We tore that poo poo up and dropped jaws at our efficiency. Our reward at the end of Christmas? Getting yelled at by corporate for hours on end because our practices were unsafe. Of course, of course, of course, management doesn't give poo poo one if we even live or die, they just didn't want to be sued. They knew 100% full well what was going on all Holiday Season, but said never said a peep since they loved all the work they could shovel on us.

The U.S. needs a new labor revolt from the working people. No poo poo. I tried starting one at Target, telling the workers we're getting hosed and we need to get active and do something, anything. I was stared at like, "I know we all bitch non-stop about how little we're paid and how health and other benefits keep dwindling every year, but really, we'd just be wasting our time by rocking the boat. Unions are just finance stealing mafia goons, anyway."

I no longer work retail, but my heart goes out to every single person who still does. I love Daniel Tosh's line on food service - that everyone should have to be a waiter/waitress at some point so you understand your raspberry vinagrette ISN'T that loving important. I feel the exact same about retail. Humans should understand their cashier/stock person/etc. has emotions, a soul, and those things are already being slowly taken from them daily by coworkers/management, there is zero reason for a customer to be joining in.

Death Bear
Apr 1, 2010

Soy Sauce Beast posted:

I was told that if you call in on Black Friday at my work, you're fired. No exceptions.

I've only asked off for Black Friday once, and that was just because my birthday happened to be on Black Friday that year. (I was originally born on Black Friday, so I hate that my birthday usually falls on a holiday or coincides with crazed mobs of holiday shoppers.) I felt bad about it, especially since it was my first year in retail, but luckily everyone was understanding. This year my birthday falls on Thanksgiving, so I have the predicament of not truly being able to celebrate it and visiting with family I hate. I still had to fight to get the 27th, a Saturday, off so I could do SOMETHING.

Death Bear fucked around with this message at 17:54 on Nov 22, 2010

Dog Blogs Man
Apr 16, 2007

how are you gentlemen i am a god amongst goons
My store has had christmas carols for 2 weeks so far, and from early december we have to wear particular christmas clothing. I'm just about ready to kill myself because the music is mind destroying, and there is more than a month of it to go. Most customers don't seem very impressed at having it shoved down their throats this early in the year either.

roboshit
Apr 4, 2009

Douginc posted:

More backroom bullshit

Yep, red 'n khaki robot here. I'm loving the fact that despite their emphasis on "teamwork" and all that bullshit usually dayside backroom gets to do someone else's job about half the day. Do WE ever get any help? gently caress no.

Our scheduling is really bullshit. We have two people scheduled during the slower part of the day and one during the shitfest that is the afternoon and evening. What I loving love is that every single loving day, at about 5:30p when I'm running around the backroom like crazy trying to get the pulls done within the hour, someone always always ALWAYS calls for a loving crib to be pulled and brought to guest services. gently caress you. Pulling a crib down and taking it to the front of the store takes about ten minutes, which eats into my hour. It's even better when this happens when I've still got pulls to do and I have five minutes left in the hour. I can't really tell them to wait a minute, because the customer guest is always right or something, but then it's still my fault that the pulls weren't finished on time.

Of course, if we had two people scheduled throughout the day this wouldn't be a problem at all. We could get the pulls done in about 30 minutes and then spend the rest of the hour working on the manager's pretty-please list or backstock or something. Oh wait, we'd just get called out to go work on the sales floor because it's not like we have anything to do in the back.

Oh, and I recently found out that a loving cashier makes more than me. A brand new one too, not one of those 30 year retail veterans. :suicide:

Dog Blogs Man posted:

My store has had christmas carols for 2 weeks so far, and from early december we have to wear particular christmas clothing. I'm just about ready to kill myself because the music is mind destroying, and there is more than a month of it to go. Most customers don't seem very impressed at having it shoved down their throats this early in the year either.

I feel really bad for the guys who work in electronics at my store, they used to have to listen to this really stupid jingle all day but for the last three weeks it's been Christmas bullshit.

Megera
Sep 9, 2008
For whatever reason, the rest of the store is on a speaker system, but the cosmetics area isn't. We have nothing, so we have radios to play whatever we want.

But someone was playing Christmas music last Sunday anyway. :suicide:

manguero
Jul 5, 2009

Megera posted:

For whatever reason, the rest of the store is on a speaker system, but the cosmetics area isn't. We have nothing, so we have radios to play whatever we want.

But someone was playing Christmas music last Sunday anyway. :suicide:

:lol: Man, every workplace has one of those people.

MidasAg
Oct 28, 2007
The Man of Silver
You guys think you have it bad, try selling men's big and tall clothing. To self entitled rich people, techies, and assorted others. I've seen more fat old man rear end, chubby goon types, and the like. We've got the types who pull out a shirt, look at it, ball it up, and shove it back in place. people who try on 10-20 different items of clothing, then leave it all in the dressing room, and walk out. I have to tell people that that 6x looks good on ya, and it really doesn't hide the huge gut they are un willing to pull their pants up and over.

Granted, its not all bad, I am management, and most people are really cool, but its that one or two people that make it all bad. Clothing retail is the worse. And right now we have 2 trained people, my manager and me, the Assisant Manager, and a new trainee. Crazy busy, 6 day weeks, etc...

Raere
Dec 13, 2007

MaxDuo posted:

Indians leaving kids

Not retail, but I worked in the children's room of a library for 3 years. This happened all the time. The mother would bring them up and either go in another part of the room or leave the room altogether. I'm talking as young as toddler age here. It wasn't uncommon to see them misbehave, take their socks and shoes off, and run around barefoot. The policy is that you can't be left unattended under a certain age, so if we saw that we had to locate the parent and tell them their kid was upstairs either misbehaving or actually behaving, but still left alone.

This certainly was done by parents of all races, but it was by far the most common by Indian parents.

waar
Sep 29, 2001

Flyboy925 posted:

You guys think you have it bad, try selling men's big and tall clothing. To self entitled rich people, techies, and assorted others. I've seen more fat old man rear end, chubby goon types, and the like. We've got the types who pull out a shirt, look at it, ball it up, and shove it back in place. people who try on 10-20 different items of clothing, then leave it all in the dressing room, and walk out. I have to tell people that that 6x looks good on ya, and it really doesn't hide the huge gut they are un willing to pull their pants up and over.

Are customers really expected to neatly pack the clothing they tried on back on the shelf? I don't even know the proper way to fold clothes in a presentable manner.

Soysaucebeast
Mar 4, 2008




waar posted:

Are customers really expected to neatly pack the clothing they tried on back on the shelf? I don't even know the proper way to fold clothes in a presentable manner.

It's a good thing to do, but if you don't know how, just tell the fitting room attendant. They can usually take care of it. Balling it up and stuffing it back in close to just leaving poo poo you don't want laying around in different departments.

pimpedlightsaber
Dec 3, 2005

waar posted:

Are customers really expected to neatly pack the clothing they tried on back on the shelf? I don't even know the proper way to fold clothes in a presentable manner.

Even if you get it close it's nice (or hang it back up.) Before I worked in menswear I'd still fold stuff, it definitely wasn't as pretty or whatever, but I always appreciated that, plus it seems like people will pick up the one that's folded bad to look at, but will unfold a new one if it's just balled up and shoved back on the rack.

(been out of the game for 5 years now, hallelujah!!)

Trast
Oct 20, 2010

Three games, thousands of playthroughs. 90% of the players don't know I exist. Still a redhead saving the galaxy with a [Right Hook].

:edi:
Go with god tomorrow (and friday), retail Goons. May you find a decent parking spot and your clean up not rival the gulf oil spill.

Trast fucked around with this message at 18:27 on Nov 24, 2010

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I am hella PEEVED
Oct 25, 2007

Welcome to Earth.

Trast posted:

Go with god tomorrow (and friday), retail Goons. May you find a decent parking spot and your clean up not rival the gulf oil spill.

That's why god invented liquor. So that us retail drones can wash away our memories of Black Friday. But I only work 8 hours in the middle of the day, so it will be an easy Black Green Friday for me. Christmas Eve & December 26th on the other hand

:suicide:

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