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Oh hello again! It seems to be absolutely impossible to get anything other than retail work in Finland. I got a call from my old store manager who is now a district manager and he found my open application I left for them. So... I'll probably have some horrible stories to tell later. E: Damnit, new page so here's an old one I probably haven't told. I was putting some stuff on the shelf and a man and what I guess was his dad were trying to find something. Me: Can I help you with something? Man: Yeah, we're looking for item X and can't find it. Older man: We should ask someone who knows... Me: Yeah they should be here, let me check. While I'm checking the older man was constantly repeating "Maybe we should go ask someone who knows..." It turned out that the product in questions isn't and won't be in stock. Me: We don't have X, but here's Y that's very similar to that. Older man: Maybe we should go ask someone else... Man: Maybe we'll try that, thanks. Older man: Let's ask someone else, who might know better... So they shuffled off to bother my coworkers with the same thing. Pingiivi fucked around with this message at 15:28 on Jan 5, 2011 |
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Jan 5, 2011 15:21
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Has anyone here ever actually been annoyed at someone being unjustifiably irritable about their job, like making a huge deals out of nothing? I was playing an online game (Team Fortress 2, for those it concerns), and one of the girl mods starts going off about her job at Gamestop; "So I was on break today, and some customer asks me if I could help him with something, and I was like UGH gently caress OFF I'M ON BREAK". If this didn't happen to be a server I wasn't particularly interested in possibly getting banned from, I was incredibly tempted to say something along the lines of "Wow, I hope you didn't actually do that, because that'd be an incredibly bitchy thing to say to someone who honestly couldn't have known any better". I can understand being naturally stressed at a job, and I often get angry at little things at work, but demonising all of your customers as if they're out to get you is literally just as bad as the horrible customers.
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Jan 6, 2011 03:35
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I take breaks away from the public eye, almost entirely in the break room. If I'm on lunch I take off my name badge and have my bag slung over my shoulder and make a point of wearing any coat or sweater I might have with me as I walk out the door. I go out of my way to ensure no one will see me, or if they do, won't think I'm on duty. If they do, I tell them in as polite a tone as I care to at the moment that I can't help them. Why would anyone who was on break just stand out on a sales floor in full regalia and be surprised when people asked her for help?
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Jan 6, 2011 05:27
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cobalt impurity posted:
Customers know who I am on sight. I got someone who recognized me at the grocery store. And, honestly, its probably not that bad. I love my current job, I really do, but sometimes it feels really good to get hyperbolic about it all and blow things out of proportion. No, I do not plan on throwing darts at the next person to ask me where something in eyesight is, but its nice to vent so when I do go back to work I can laugh the next time someone DOES ask me where something within eyesight is. Sometimes you just have to get irrational. Sometimes it really is a straw that breaks the camels back.
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Jan 6, 2011 06:28
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But that's a different scenario. Someone recognizing you while out isn't the same because you're not at work chilling in front of the registers or whatever the hell. It's perfectly reasonable to assume you're going to encounter a regular customer at some point while out and if it happens they aren't going to run up to you and ask where something in your store is. If someone is in their place of employment on a break (and therefore presumably looking exactly as they did before the break) and are just standing out where customers can see and looks like an otherwise normal employee just standing around, one cannot get outraged or annoyed at that customer without being a total dick. You don't have a blinking sign on your body that says "OFF DUTY." As for hyperbolic complaining in general, that's fine. I do it too, but if you look like you're on duty and people assume you are, you don't have anything to complain about. And since you mentioned people not seeing things in front of their faces, when that happens to me I just try to be as condescending as possible while still keeping up my company mandated chipper loving attitude and hope they feel like a stupid rear end in a top hat for becoming a living Clerks joke.
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Jan 6, 2011 07:39
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Today I went to do a bathroom check and a man was standing in the middle of the restroom. The first and only words out of his mouth to me were: "Real men don't kill coyotes." There wasn't much else I could do but say "Yeah, you're right." and walk out of the bathroom and not return for fifteen minutes. Sometimes, just sometimes, the crazies make your job worth it.
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Jan 6, 2011 07:57
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When I worked retail usually there was no break room, you just had to leave the store for the break. I would always try and make it out with no one seeing me, but in small stores that's hard to do, and I would pretty regularly (once every couple weeks at least) have someone stop me on my way out and ask if I could give them a hand, even though I had my jacket on and my purse with me.
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Jan 6, 2011 11:14
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When I worked at Dollar Tree, there was no break room. Just the back stock room. There were no chairs or anything, so when it came time for lunch/dinner, I had to sit on the floor to eat because I wasn't allowed to sit at the desk in the office. Luckily the bookstore has a lovely back room with a table, fridge, and chair. It's also relatively close to the register so I can make an easy escape at break time. The only annoyance is when customers stop me for help when I'm trying to make a break for the bathroom and they manage to intercept me.
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Jan 6, 2011 14:47
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Testikles posted:Today I went to do a bathroom check and a man was standing in the middle of the restroom. The first and only words out of his mouth to me were: "Real men don't kill coyotes." There wasn't much else I could do but say "Yeah, you're right." and walk out of the bathroom and not return for fifteen minutes. Sometimes, just sometimes, the crazies make your job worth it. I've been working the music department of a big-box bookstore. I was rotating the in-store playlist, and had Seal's new CD in the mix. A middle-aged man with greasy hair and Coke-bottle glasses froze when it started playing. He slowly began to nod his head with the beat, and approached me. "Is this the new Seal CD?" he asked. I replied yes, and it wasn't too bad. He jerks his head a couple times to the beat, looks me dead in the eye, and says, "It's hot." He goes back to looking through Ke$ha CDs and I don't know what the gently caress. Also, we have a burnout who called wondering if we still had the DVD of "Fritz the Cat" he ordered a year ago. Believe it or not, we did not hold the DVD for a year, so I had to reorder it for him. I found out later he's an old regular, and he was using a pseudonym. He had also ordered another copy under the name "Cameron Crowe" earlier that week. God bless Missouri.
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Jan 6, 2011 17:31
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At my work, we have a small petfood section that no one pays any attention too. Yesterday, we found that 2/3 of the food was expired, and that the entire aisle was infested with maggots. Maggots in all the dry / moist food, nesting between the cans of wet food, in all the pet beds, etc. I cannot believe they just picked the maggots (mostly dead and dusty/moldy) out of the pet beds and put them back up for sale. Ugh.
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Jan 6, 2011 17:46
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holy poo poo. That's not even legal.
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Jan 6, 2011 18:30
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re: the break thing, I used to direct customers to people who were on the clock. "Oh, I can't help you with that, sorry, but let me show you someone who can" or "So-and-so can take care of you." I just made sure to have my helpful persona on and seem like I was genuinely interested in making sure the customer got helped. I seem to remember that most people were understanding when they realized you were on your break / on your way out / etc., but then again, this is retail we're talking about, so I'm probably wrong.
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Jan 7, 2011 02:34
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Amazingly I'm in Arizona now, once again on the clock after like 8 months of inactivity. Remodeling Staples, and so far I haven't had too much of a problem. Most people are pretty chill and understand when I say I can't help them with certain things. However while moving the printers around, its near the end of the day, I'm sweaty, I'm tired from hauling like 20 odd live display printers and then 2 to 3 times as much boxes for them. So of course a live (unboxed) printer kinda... slips out of my grip.  Me (Indian) Customer Staple coworker. 30 dollars. Excuse me? 30 dollars for that printer. *looks at then points at price tag* No ma'am this says 90 dollars. No that one, you dropped it so its damaged. I want it cheaper. Um.. just a minute *goes to get a staple's coworker* Yes? This is damaged, I want it for 30 dollars. Oh well you see thats just a display product, its not for sell. It just lets us demo the product. But its on the shelf, so it must be for sell! And this one is damaged I want it for 30 dollars! .... .... *throws the printer on the shelf* WHAT ARE YOU DOING I'M GOING TO BUY THAT! Let me get a managerLike 10 minutes later I hear the same woman screaming before being escorted out. On a high note, while moving shelves one slipped out of my grip, and in my fumbled attempt to catch it I slammed a corner of the shelf into my shin. While nursing off the pain leaning against a beam a little girl came up to me and gave me a bag of ice and asked if I was ok 
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Jan 7, 2011 05:08
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Leal posted:On a high note, while moving shelves one slipped out of my grip, and in my fumbled attempt to catch it I slammed a corner of the shelf into my shin. While nursing off the pain leaning against a beam a little girl came up to me and gave me a bag of ice and asked if I was ok That's awesome. That would make my day.
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Jan 7, 2011 06:03
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Leal posted:Like 10 minutes later I hear the same woman screaming before being escorted out. This needs to happen more often, it can only happen so many times before they change their behavior (I hope).
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Jan 7, 2011 09:27
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Meow Cadet posted:At my work, we have a small petfood section that no one pays any attention too. Yesterday, we found that 2/3 of the food was expired, and that the entire aisle was infested with maggots. Maggots in all the dry / moist food, nesting between the cans of wet food, in all the pet beds, etc. I cannot believe they just picked the maggots (mostly dead and dusty/moldy) out of the pet beds and put them back up for sale. Ugh. I don't know what you'd have to do or who you'd have to tell but please tell me you're going to report this  . That's just horrible.I know it's "just" pet food, but christ. That's terrible.
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Jan 7, 2011 10:22
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Sankis posted:I don't know what you'd have to do or who you'd have to tell but please tell me you're going to report this No one cares  I reported my old store to the health department twice while I worked there for things like sweating in the food, leaving hamburger out of the fridge for extended periods of time and using expired product and all the health department did (according to their report) was call the manager to verify if that had happened. They didn't even shut us down when we ran without hot water for 2 days. 36-48 hours in a 24 hour fast food joint means absolutely no sanitation! No hand washing! No utensil washing! And I hope no one has an egg allergy because it doesn't matter if there are separate spatulas for meat and dairy, they're interchangeably used. ladyweapon fucked around with this message at 14:53 on Jan 7, 2011 |
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Jan 7, 2011 14:50
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2508084 posted:No one cares Can you at least tell us where you work so we can never ever go there?
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Jan 7, 2011 16:26
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Soy Sauce Beast posted:Can you at least tell us where you work so we can never ever go there? It doesn't matter, specifically, as I've heard about this kind of poo poo happening in all fast food chains. However, in my experience, you tend to be a whole hell of a lot safer with a corporate owned store than franchise. None of that poo poo happened, or was ever tolerated (if something far, far less egregious happened) when we were corporate. Once we went franchise, the health and safety of consumers was thrown out the window.
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Jan 7, 2011 16:50
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Some more fun things at Bed, Bath, and Beyond recently... 1) I had a customer who wanted to buy a certain color of Tervis Tumbler lid. We don't sell them individually like that.. they come in a 4 pack with 4 colors. So what does she do? Rips the package open, takes the lid she wants out, and walks up front with it. "I want this." Of course the cashier needs the UPC... and asks if we sell it individually. I tell her no way, it has to be bought with the rest it came with. The lady goes: "Well if I wanted the whole pack I would have brought that up! Fine, I don't want this one!" 2) A good fun one was last weekend when a lady came in with the advertisement for our Black Friday deal. We sent out an ad that said, "Come in November 26th from 5AM-10AM to get 20% off your entire purchase!" - Me. - Lady - Uhh... we can't use this as a coupon, ma'am. - EXCUSE me? - This was just an advertisement for Black Friday. - Oh whatever. I know you still use them as coupons. - Not really, it isn't a coupon. It doesn't have a bar code or anything on it. - LOOK, I know you can use them as coupons and do it all the time. So do it. Now. - Ma'am, this is nothing more than an advertisement. It was for Black Friday. It didn't even work as a coupon on that day. If you look here, it says to come in to receive 20% off your entire purchase on that day only. We gave everyone a coupon for that, and had extras at the register for people who didn't have it. That was for Black Friday only, and it's been over a month since then. - So you're REALLY telling me that you WON'T use that as a coupon? I can't believe this. I CAN'T loving BELIEVE THIS. DO YOU KNOW HOW ANGRY THIS MAKES ME? - It's not a coupon. - YES IT IS YOU CAN USE IT I KNOW YOU CAN. BUT SINCE YOU WON'T LET ME USE IT I DON'T WANT ANY OF THIS! NONE OF IT! I WON'T BUY ANYTHING!!!!!!! - Look. If you want, the manager of the entire store is on a register behind you. You can ask him if he wants to give you 20% off everything you want. - I DON'T KNOW WHAT TO DO. DO YOU KNOW HOW ANGRY THIS MAKES ME?! DO YOU HAVE ANY IDEA HOW MAD I AM!? I'M SO ANGRY I DON'T EVEN KNOW WHAT TO DO ANYMORE!!!!!!!!!!!!!!!!!!!!!! - Managername! She wants to know if she can use this advertisement to get 20% off everything.(Store manager) - .........That's..... an advertisement. That just let you know if you came in on that day only you would get 20% off everything. It's completely worthless now, it's not even a coupon. - *sputters in shock* - .... - .... *continues ringing up his customers* - FINE! CANCEL IT ALL! I'M NEVER COMING HERE AGAIN! I'LL GO SOMEWHERE WHERE THEY'll RESPECT THE DEALS THEY GIVE THEIR CUSTOMERS!!!!!
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Jan 7, 2011 17:37
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Sankis posted:I don't know what you'd have to do or who you'd have to tell but please tell me you're going to report this The contaminated food was definitely defected out. But the pet beds/cushions/taxis were just cleaned up and put back. And the sealed wet food cans were just wiped down. Nothing got INTO the cans, just nesting around the cans. It's gross, but I don't think it's really dangerous. I mean, it's just some fly babies.
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Jan 7, 2011 17:48
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If customers would stop tearing open sealed packages, especially on things that are intricately packaged, that would be fantastic. If they would stop playing with the loving spray paint in a building without any sort of ventilation whatsoever I wouldn't hate life so much. If I could put up a sign telling people not to be such dumbasses with cans full of toxic gas, that would be lovely, but my fat bitch of a district manager won't allow it!
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Jan 7, 2011 19:33
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MaxDuo posted:
Oh god, I had a woman tell me that she was "never shopping at [store name] again!" because we couldn't use her online only coupon (that said ONLINE ONLY on it about three or four times- she literally took a screecap of the webpage, printed it out, brought it in, and tried to use it.) The weird thing was though, she said it after the entire transaction was complete. Like I was going to call a manager, screaming "SHE'S NEVER GOING TO SHOP HERE AGAIN! GOOD GOD WE HAVE TO DO SOMETHING!" and she would get all her purchases free for life. The place I worked at before there though was this little mom and pop coffeehouse where the policy was "do whatever the customer asks." I was only there for a month, but I remember on my first day there a woman came up to the counter holding a plate with maybe half a bite of cake left on it and went "I want a refund and a new piece of cake. This one was disgusting." The manager apologizes, and while she is issuing the refund the woman proceeds to explain that she was there the day before, ordered the exact same cake, ate all of it, found it disgusting, got a refund, came back the next day, decided to get it again in case she suddenly liked it, and ate all of it just to make sure she really didn't like it this time for realsies. You know, just in case. She then proceeded to pick out a slice of the EXACT SAME CAKE as her replacement.
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Jan 7, 2011 19:59
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who wants chicken fucked around with this message at 19:46 on Jul 6, 2011 |
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Jan 7, 2011 20:44
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who wants chicken posted:Last night a customer ripped down several of our outside displays and threw his coffee on our OPEN sign because I could only give him $2.80 for the two DVDs he wanted to trade in. And since I was the only one working, I couldn't leave the store to confront him or even fix the displays until we had already closed.
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Jan 7, 2011 21:24
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who wants chicken fucked around with this message at 19:46 on Jul 6, 2011 |
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Jan 7, 2011 21:30
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2508084 posted:No one cares You know, I bet a site like the Consumerist would be all over a story like that.
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Jan 7, 2011 21:55
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Solkanar512 posted:You know, I bet a site like the Consumerist would be all over a story like that. The sense of entitlement the people on that site feel pains me sometimes
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Jan 8, 2011 01:05
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Had someone pay me using a check yesterday. She took 2 minutes to fill out the check, 6 minutes to find her driver's license. 1 minute on my end, to write all her info down on the check and run it through Telecheck. The cost of her item was $1.48. That has to be a record for least productive use of 9 minutes in the history of the company. Apocalypse Please posted:So at a certain major consumer electronics store (that I may or may not work at) something pretty annoying happened on New Year's Day. Did it look something like this? Dodgeball fucked around with this message at 01:40 on Jan 8, 2011 |
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Jan 8, 2011 01:20
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ChirpChirpCheep posted:Oh god, I had a woman tell me that she was "never shopping at [store name] again!" because we couldn't use her online only coupon (that said ONLINE ONLY on it about three or four times- she literally took a screecap of the webpage, printed it out, brought it in, and tried to use it.) The weird thing was though, she said it after the entire transaction was complete. Like I was going to call a manager, screaming "SHE'S NEVER GOING TO SHOP HERE AGAIN! GOOD GOD WE HAVE TO DO SOMETHING!" and she would get all her purchases free for life. Does that ever work? I mean ever for your average consumer. I mean sure if you're the guy that comes in, drops a few $K on stuff for his business every week, then yeah I'm never shopping here again carries some weight as he's probably paying for half the staff's wages. But for your average one $30 purchase every 3 months Joe, has it ever worked?
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Jan 8, 2011 01:58
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Alright its my third day during my trip, tomorrow is my last day at my current store. I am told that I'm not on the list for the next store planned. It seems that my company made me drive from the bay area in Cali, to Arizona for a 4 day work trip. 26 hours round trip for 4 days of work.... I'm praying tomorrow I'll get an email with my next hotel info and not "Go home". Just when I got used to the constant moving and lifting too Alright to contribute my story today, have any of you had one of those coworkers? You know, the ones who are being trained to be higher up in the crew and has self entitlement problems? In the first few hours: We use a "popper", to pop out push pins, and the set I was on required me to have one as I needed to take off backing from various sets. A coworker loaned me his, so I was good. Then this woman freaks out when hers goes missing. Take note, her set and in fact the entire section didn't require the use of a popper. Then she thinks I took it, and when I said I was given it by a coworker she hounds him down accusing him of taking hers. Then for like 30 minutes she goes walking around the store trying to find it. Where was it? Under her loving coat on her loving set she would of noticed if she just continued her loving job. Doesn't end there though. Another coworker of mine was moving her product from one side of the store to the other (literally, one wall to the other), and once again this woman says "Since you moved your product, and since I can't use the shelves you left behind you have to move all these shelves for me so I can put up the pegs". My coworker also told me that she wanted my coworker to get me to help her move the shelving. gently caress that. Then at the end of the day I do a walk around to see our aisles cleaned up, and on her part of the store? Complete filth. Earlier that day me and another coworker set up the laptop bags and speakers. When I walked by them? I see signage, I see shelving, I see trash all over our sets. I immediately booked it to my manager and told him "We didn't make this mess, I'm not gonna clean it up.". If there is some small amount of trash or misplaced stuff I'd happily move it. But at this amount I wasn't gonna help at all. If she just put her loving trash in a bag or immediately put her shelving and signage away as she took them down the mess wouldn't of been so bad. On the upside: I got a few hours of OT. I love making overtime, more money.
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Jan 8, 2011 03:19
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MaxDuo posted:Some more fun things at Bed, Bath, and Beyond recently... I really dislike when people pull the "I KNOW YOU CAN USE THIS!!" or "I KNOW YOU CAN USE THIS BECAUSE I'VE HAD OTHER PEOPLE DO IT BEFORE THEY JUST TOLD ME ARRGGHHHH!!!" stuff because you know it's not true. I have people come in all the time that will tell me, "I was just in here a few hours ago and whoever rung me up let me do it." "I was just in here yesterday and they let me do it." "The manager said I could! You know, he's the short man, he was wearing a dark suit." <-- which is especially hilarious because the manager at my store is an inch under 7 feet tall and has never ever once worn a suit. My favorite was when this lady came in and bought 14 things of grape juice. They were buy one get one so she was only paying for 7 things of the juice but she had 14 coupons for a dollar off each one. When she handed me the coupons, I only rung up 7 of them and handed the rest back to her so she could use them another time, explaining that I could not use the coupons for something she technically wasn't paying for. She immediately gets on the defense and tells me that she "does it all the time and as a matter of fact I was in here just this morning and I was allowed to do it!!" Luckily, one of my coordinating managers was nearby so I grabbed her to help defuse the situation, but that only seemed to make things worse since the lady was upset that she wasn't an ACTUAL manager and "didn't know anything more than the cashier knows, let me speak to the REAL MANAGER!!!!" We had to wait for what seemed like forever because the manager on duty was in the back busy with something. By the time he got around to us, the lady was bitching and complaining so much that he was like, "Just.. just give it to her, please." So the lady got $7 for free because she got money off of something she didn't even pay for.
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Jan 8, 2011 07:53
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silversiren posted:I really dislike when people pull the "I KNOW YOU CAN USE THIS!!" or "I KNOW YOU CAN USE THIS BECAUSE I'VE HAD OTHER PEOPLE DO IT BEFORE THEY JUST TOLD ME ARRGGHHHH!!!" stuff because you know it's not true. I have people come in all the time that will tell me, "I was just in here a few hours ago and whoever rung me up let me do it." "I was just in here yesterday and they let me do it." "The manager said I could! You know, he's the short man, he was wearing a dark suit." <-- which is especially hilarious because the manager at my store is an inch under 7 feet tall and has never ever once worn a suit. Why are all retail managers the most cowardly losers in the entire world?
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Jan 8, 2011 18:24
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three posted:Why are all retail managers the most cowardly losers in the entire world? If they weren't cowardly losers they wouldn't be retail managers.
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Jan 8, 2011 18:28
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I feel really bad for some of our customers. We have quite a nice set of uniform guidelines. Shop floor staff all wear suits. You can wear any suit you like providing it is either black, gray, or navy blue. Want pin striping? Go for it, it looks smart if you can pull it off. Like to wear cuff links and a tie clip? Dress yourself up and look as presentable as you can! We'll even give you over half price off as a uniform discount if you buy the suit from us (and we have some fairly nice suits!). The downside to this? Today a customer decided to stop by our store for a quick browse on his way home from work (I assume). He was smartly dressed, sporting a nice suit. Another customer thought he worked for us, the following excruciating scene unfolded as follows. Customer:  Lady: Mr.Toad:  : Excuse me. EXCUSE ME! I want help with this laptop!: Sorry, I don't work here. I think that chap might be able to help you.: Hello. How may I help you?: What? WHAT? Don't be lazy! I want you to serve me!: He doesn't work here. He is a customer. I'm free and can serve you.: But I want him to serve me! This is not the customer service your organization is known for!: I really, honestly don't work here. : I can assure you he does not work for us. Other than standing in the shop, he is not affiliated with us in anyway. I however am employed here, and this is my section you're standing in. If you'd like some help I'm more than happy to assist you. : BUT HE'S WEARING A SUIT!: Yes, and a smartly dressed man he is! But as you can see he's not wearing a name badge and is not employed by us. Now what would you like assistance with?: I WANT TO BE ASSISTED BY THIS MAN. I KNOW HE CAN DO IT! HE MUST BE HIDING HIS NAME BADGE! I WANT TO SPEAK TO THE COMPLAINTS DEPARTMENT ABOUT THIS!: ...I should go.: Look, I've told you several times he does not work for us. He is a customer trying to quietly browse our goods and you are disturbing him. I've offered to help give you assistance, the offer is still open but I must request you leave this man alone. : THIS IS AN OUTRAGE!The department manager walked by at this point with this gem.  : Madam I'd greatly appreciate you leaving our premises. Cue the security team's arrival. The DM isn't on the shop floor often, but he's like retail Jesus when he sets foot out there. He's quite a rare specimen, a manager with a spine and a set of balls.
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Jan 8, 2011 23:08
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Mr. Toad, every part of that story is fantastic. Thank you.
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Jan 9, 2011 00:24
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JamesJBuffalkill posted:If they weren't cowardly losers they wouldn't be retail managers. Ding! Should be the thread title.
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Jan 9, 2011 02:25
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JamesJBuffalkill posted:If they weren't cowardly losers they wouldn't be retail managers. I was very proud of my manager today. She's usually a complete doormat, but she's been getting better. Our store had another branch out near the beach, but it permanently closed a bit before Christmas. I worked there to help out over the summer and there were several giant signs notifying customers that all sales were final -- it was printed on the receipt and everything, so there was no excuse. All of our other stores were notified that we were not allowed to take any returns from the closing store. Today a guy came in with a book that someone had bought for him in October as a Christmas gift from the store that closed. He wanted to exchange it, but we pointed out to him that there were absolutely no returns or exchanges and even showed it to him on the receipt. I had my assistant manager back me up, but he just wouldn't let it go.  BUT YOU'RE A BOOKSTORE. Why can't you just put it on the shelf? Because our home office told us no. The sale was a way for them to get rid of the remaining inventory and we were instructed that we can't take any returns. BUT YOU'RE A BOOKSTORE! We shouldn't even take it back anyway, it's damaged. Look, I can go get the manager and see what she says.I cringed when my assistant manager said that because my manager is a really big pushover. She even let someone "borrow" a book once before I started working there and they naturally never returned with it. But, to my surprise, she stuck to her guns and said that we couldn't take any returns and we could actually get in trouble for it. She told the guy that she'd have to call the home office since it was a decision she couldn't make. He finally gave up and left fuming, exclaiming that he'd go to the only other bookstore in town where I'm sure they won't take his damaged Christmas gift as a return either. She's still incredibly naive and usually lets the assistant manager handle the dirty work, but boss lady definitely got my kudos today.
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Jan 9, 2011 02:29
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Part-Time Robot posted:She even let someone "borrow" a book once before I started working there and they naturally never returned with it. -pandering that managers are usually guilty of into the realm of 
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Jan 9, 2011 03:15
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| # ? Apr 29, 2024 01:03 |
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That emote is the reason why I read this thread. It's everywhere!
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Jan 9, 2011 05:58
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