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Aculard posted:In Canada, everyone pays a small fee into unemployment per paycheque. When you need to withdraw it, it goes from that money. So a government authority takes care of it and oversees spending, but it's technically the taxpayers money separate from taxes. Last time I was on UI it took two loving months for them to get me a loving check. Guess what, I needed that money LAST MONTH WHEN I HAD NO MONEY TO PAY MY loving BILLS AND EAT. loving bullshit. I already had a job before they sent me money. 
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Feb 18, 2011 03:29
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I hate my retail life, a little bit. Then I think about what it is like having to deal with money, like a cashier or customer service desk. I'd feel so vulnerable to attack by management if they decided to hate you. "Well ijii, looks like you were $20 short again, you'll be placed on a 3-day suspension pending further investigation (which means your fired)". Also I'd be very frustrated as a customer service desk employee having to refund bullshit returns, because I've seen some downright scams by customers that the employee has to refund due to making the customer happy. The one guy I had an issue with some time ago that I wrote in this thread about telling me to mark down a piece of meat right then and there because he wanted it, scams the customer service return policy every week. I witnessed him returning a product that had an expiration date of August 2009... He wanted cash back for full retail (our company has savings on 90% of the product in the entire store with a club card). The item he wanted full retail cash back on is always $2 cheaper with a club card. I just so happen to approach the customer service desk at the same time to get into the office and he got flustered because I prevented him getting a whopping $2 more cash back because I work in the department of the returned item. On another day he tried getting money back on about 10 items that our company doesn't even sell, but thankfully our assistant store manager had enough of it and proved him wrong through tracking his purchases through the club card which revealed he never purchased them on the day he said he did. I haven't seen him since then. My heart goes out to all cashiers and customer service desk employees.
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Feb 18, 2011 04:47
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ijii posted:The one guy I had an issue with some time ago that I wrote in this thread about telling me to mark down a piece of meat right then and there because he wanted it, scams the customer service return policy every week. This reminds me of something I saw on TV once, it was about a guy here in the UK who reckoned he was so good at haggling and "talking the talk" that he never paid full price for ANYTHING. They didn't actually show this in action, and I have to wonder what kind of places he was going to, because if he ever came to my petrol station and tried to haggle the price of his fuel, he'd be leaving disappointed. Unless he was including things like coupons or watching out for deals and such, which hardly counts as haggling. In a nearly completely non-negotiation culture like in the UK I just don't see how he could make that kind of claim.
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Feb 18, 2011 15:11
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How is it I read these stories of outrageous abuse, and when I buy some clothing that falls apart in a matter of days I have difficulty returning it 
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Feb 18, 2011 15:50
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alreadybeen posted:How is it I read these stories of outrageous abuse, and when I buy some clothing that falls apart in a matter of days I have difficulty returning it The moral of the story is not "do absolutely nothing to people who work in retail because their lives are hell." The point is "go out of your way to behave like a courteous, rational human being when dealing with people who work in retail because their lives are hell." If you get something defective or the wrong product, return it according to policy. Don't be a raging rear end in a top hat and you're fine.
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Feb 18, 2011 18:55
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Or politely ask to speak to the manager. Many places have mega dickhead policies in place where low level staff aren't allowed to fulfill reasonable requests because corporate wants to save money. Get the manager and they can usually do it.
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Feb 18, 2011 19:03
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And for the love of God, don't decide that you don't want something after you've been carrying it around for an hour and just drop it on a random shelf. We have to hunt that poo poo down at the end of the night and straighten up all the shelves. If you knock something down, FIX IT! The store doesn't look like poo poo because we want it to look like poo poo, it looks like poo poo because customers think they can knock poo poo over because "hurr hurr, I won't have to clean it up", and they let their rabid children run around like it's a goddamn playground. Those toys are on display, not for you to take out of the package and play with on the floor. If your kid does this, pay for it. It's useless to us now. Oh, and this goes for adults too. We have this stuff called 'Flarp' or something that's a gooey mess waiting to happen that makes fart noises if you squeeze it in your hand. If you're a goddamn adult playing with this in the store and don't buy it, I should be able to string you up by your toes in front of the store as a warning to everyone else. A few nights ago, a couple assholes decided it would be fun to take a Nerf football out of the box and throw it around the store while waiting for a prescription. They looked like they would beat the hell out of me if I said anything, so I gave them dirty looks and went back to what I was doing. When they were done, they left it on the floor in a random aisle instead of putting it up. Goddamnit, I hate all of humanity because of this job. Nuke the planet, I don't give a gently caress anymore..
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Feb 18, 2011 20:27
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TShields posted:And for the love of God, don't decide that you don't want something after you've been carrying it around for an hour and just drop it on a random shelf. We have to hunt that poo poo down at the end of the night and straighten up all the shelves. If you knock something down, FIX IT! The store doesn't look like poo poo because we want it to look like poo poo, it looks like poo poo because customers think they can knock poo poo over because "hurr hurr, I won't have to clean it up", and they let their rabid children run around like it's a goddamn playground. Those toys are on display, not for you to take out of the package and play with on the floor. If your kid does this, pay for it. It's useless to us now. Oh, and this goes for adults too. We have this stuff called 'Flarp' or something that's a gooey mess waiting to happen that makes fart noises if you squeeze it in your hand. If you're a goddamn adult playing with this in the store and don't buy it, I should be able to string you up by your toes in front of the store as a warning to everyone else. A few nights ago, a couple assholes decided it would be fun to take a Nerf football out of the box and throw it around the store while waiting for a prescription. They looked like they would beat the hell out of me if I said anything, so I gave them dirty looks and went back to what I was doing. When they were done, they left it on the floor in a random aisle instead of putting it up. The worst is working in a grocery store and people leave perishable items in random places that we don't find until it's too late so it has to be thrown away and becomes unnecessary shrink. I've found whole frozen chickens left out for so long they aren't cold anymore, sliced meat and cheese from the deli that wasn't even in the bag, deli chickens that are left behind other items on shelves so if we didn't find them, they'd rot, etc, etc, etc..
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Feb 18, 2011 20:38
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I love it when customers misplace stuff or just straight up knock it over right in front of you and just walk away. I remember one time a customer was browsing some stuff with his two kids, and one kid knocked over a plastic sign stand. Then the kid actually picked it up and began taking it with him. Luckily I happened to be out on the floor and not behind the counter at the time so I spotted it, because daddy didn't do anything to stop his kids or give any sort of a poo poo, even after I stopped the kid to take the sign from him. Of course, customers aren't the only nuisances with misplaced stuff - I work in a grocery store too, and usually they have the baggers from up front doing take-backs. Most of them are high school kids, or slightly older, who don't really give a poo poo about what they're doing so if I see one of them I have to intercept them and sort out stuff from my department (bakery) and put it back myself or they'll end up putting a bunch of expired foods back on our shelves.
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Feb 18, 2011 21:15
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I watched once as a mom walked down the aisles with her cart while 20 feet behind her, her two young children would run from one endcap to another and just pull stuff off onto the ground. Pillow pets, fruit snacks, bathroom scales, whatever. I just walked behind them and cleaned it up because you know when the kids act like that that there is no loving point in talking to the parent because the only thing it will get you is a customer complaint.
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Feb 18, 2011 22:05
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Good news! The lady who stole poo poo came back in yesterday and was kicked out and told to never come back. The manager whose name she kept using also let her know exactly what she thought of her, since this weekend is her last, and said that she didn't appreciate the lady using her name to steal a bunch of groceries and never wanted to see her face again, or else. Hooray!
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Feb 19, 2011 03:50
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OK, so I'm sick of this poo poo. I work for a retail auto parts store, and they have been pushing items of the month for the past 3 or so years. They have become very dedicated at pushing and selling this product. However, do the stores actually attempt to sell the product through suggestive selling? No, instead they just take down all the advertisements for the oil specials, and write little makeshift signs that say, lets say Castrol and a Fram filter together is $17.99, well if the item of the month is Lucas Injector Cleaner for $4.99, they will make a sign that says "You get Castrol, a Fram filter, and an injector cleaner for $22.98!!" It has gotten so bad that I was working with the store manager, and a customer came in with a sales ad he had somehow received for the store, and she quickly snatched the ad from the customer and told him that "These specials are no longer valid." She then refused to return the sales paper. It wasn't just injector cleaner, though, which is something that somewhat makes sense. Last month, they were doing this with WINDSHIELD WIPER FLUID. And its not just for oil specials, its for ANY special. Instead of saying "4.99 for this cheap tool set", it was "7.78 for this cheap tool set...and WINDSHIELD WASHER FLUID" God I wish I could get out of this place.
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Feb 19, 2011 05:43
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So it's generally not a good idea to call me a "flunky trainer" (it says trainer on my namebadge), rear end in a top hat or jerk if you REALLY want me to accept that 10% coupon that expired back in December of last year. Funny how I didn't get yelled at a single bit during the holidays, and I get this joker today.
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Feb 19, 2011 12:17
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There was a point about a month ago where there were only two full time people working at my job. So, it was me and one other person by ourselves until five and even then we would end up working overtime. So, I would be running the front cash register and her the drive through cash register and somehow in between those times we'd managed to fill prescriptions. Oftentimes, we weren't able to answer the phones due to being swamped with work. I got a call one time like this: ___ pharmacy, how can I help you? It's about time, I've tried calling you all three times! Sorry, sir. There's only two employees at the moment and- Well, I'm just one person and I managed to get to a phone.
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Feb 19, 2011 18:14
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On weekends, our pharmacy closes at 6 p.m. but the store stays open until 10 p.m. A couple guys came in just before 7 and start yelling at the dark, very empty security-gated pharmacy area, saying "Hello? Hello? Is anyone in the pharmacy?" I found them and told them the pharmacy closed. They were going on about "oh, it's a life and death situation, I we need this medication or someone will die." Apparently, they were travelling, and it was some sort of anti-seizure medication. First off, that sounds like really loving poor planning to me. I told them "I'm very sorry, but I had no way to get into the pharmacy- it has it's own keys and own security code, and I did not have either of those. However, since the prescription was in the system, you could go to any of our locations- some of which have a 24 hour pharmacy- and pick up enough of the medication to get through the night." One guy was like "So, what are you telling me here?"  ..."Pharmacy is closed. Sorry. You'll have to go to a different location, I can't do anything for you." "But you're the manager, and I can see the prescription from here!" (no you loving can't, it's dark and the writing is tiny and at least 10 feet away..) Well hot drat, if you can see it, just walk over and get it- OH WAIT! There's still a loving security gate and alarm system, neither of which I have access to! "I understand that, sir, but there's nothing I can do. I'm the floor manager, the pharmacy has separate management. Even if I called one of the pharmacists to come back, they're all around half an hour away, and you could be at the next pharmacy that could help in about ten minutes." I told them which pharmacies I knew of that were 24 hour. After that, I just walked away and went back to what I was doing, because they weren't going to budge. They stared at the security gate for about 5 more minutes, then wandered to the front, where I heard them both loudly calling other local pharmacies from inside the store for another ten or fifteen, COMPLETELY ignoring the ones I specifically told them they could easily get to from here. Life or death my loving rear end, if it was that bad, you could take the person to the goddamn emergency room instead of staring at the gate like you'll use the loving Force to bring the pills to you.
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Feb 20, 2011 05:10
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Handing in my two weeks notice tomorrow  gently caress retail forever, I'm out
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Feb 20, 2011 05:29
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roboshit posted:Handing in my two weeks notice tomorrow I hate you so goddamn much.
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Feb 20, 2011 06:29
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One night, we had a lady drop off a script in the drive through like five minutes before we closed and she begged and pleaded that we get it done for her even though we still had a ton of work to do. We agreed and managed to get it done pretty quickly and we waited for her to come back. Forty five minutes later, we finally give up and log the last register out and we're out the door to leave when she starts ringing the bell in the drive through. We tell her that even though we're not supposed to, if she's willing to come in the store we can check her out up front. Her response, "No that's okay, what time do you open tomorrow?" She didn't come back until around noon the next day. We get tons of people that swear they will drop dead in our floor if they don't get their meds RIGHT THIS SECOND.
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Feb 20, 2011 06:45
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I loving hate working with high-schoolers and dealing with all their drama bullshit. It's one thing to deal with an 11 and a half hour shift (and, keep in mind, there is never a point besides break where I'm not either doing something, or walking around looking for something to do), but to have some dumbshit coworker with a small-man's complex shouting at me to get out of the bathroom, and then bitched at me for calling him out on blatantly breaking the rules, THEN having other people start throwing around slander about me because of it is way past the loving line. At the very least, the managers aren't just talking-heads channeling corporate bullshit and were on my side during all of this. A few weeks ago, when I mentioned this guy literally being dumb enough to make disparaging remarks about my orientation within earshot of me, they seriously took notice. Sadly not to the point of firing him, though. 
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Feb 20, 2011 06:53
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Robzor McFabulous posted:Your employer can fight it? Yikes. Why would they do that? Does it cost them or something? Sounds like it's a completely different system there. It's far easier over here, probably too easy really. I used to work IT in a dental office. The only time I know of where we fought an unemployment claim was when an assistant got a customer all prepped -- chaired, bib, mouth drat, the works -- then left for lunch, and never bothered to come back. When the pissed-off owner fired her, she filed for unemployment. The owner refused, and said if she appealed he would rather shut down the office for a day and personally attend the hearing rather than see her get a dime.
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Feb 20, 2011 07:17
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If you come into my store, please bring ID. I dont care if you're "18". If you look <25 I will ID your rear end. If you bring in friends, I will ID their asses also. If one of you doesn't have ID I will not sell alcohol or cigarettes to you. Period. No, you cannot go outside and let your buddy with ID buy it. It's illegal. If you have no ID, DO NOT COME IN THE STORE! It's pretty simple. Don't get angry at me for following the law, I don't want to lose my job, cop a huge fine, get the company in trouble and have our store shut down. It pisses me off how ignorant the general public are. We even have huge signs all over the place. "I lost it" "I don't have my ID on me but here are my car keys" "I have tattoos" "Here is my boat license" "Here's my student ID" "Oh, I'm not buying anything, my friend's buying it". I've heard all these and more. Guess what? NONE OF THESE WORK! It really burns my bread. Edit: vvv drat dude! At my store we have to enter in an ID check code. That is all. I have it memorised. Invis fucked around with this message at 18:09 on Feb 20, 2011 |
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Feb 20, 2011 15:48
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Invis posted:If you come into my store, please bring ID. I dont care if you're "18". If you look <25 I will ID your rear end. If you bring in friends, I will ID their asses also. If one of you doesn't have ID I will not sell alcohol or cigarettes to you. Period. No, you cannot go outside and let your buddy with ID buy it. It's illegal. If you have no ID, DO NOT COME IN THE STORE! It's pretty simple. Don't get angry at me for following the law, I don't want to lose my job, cop a huge fine, get the company in trouble and have our store shut down. It pisses me off how ignorant the general public are. We even have huge signs all over the place. I'm all for IDing people who look underage. What I hate is that our cash registers prompt for a birth date on almost every scrap of cold medication we sell! So every transaction you get in your groove and you have to make up a birth date for somebody's grandma who needs a bottle of Nyquil. The worst part is, when it first started up- because before you just needed an age- some of the part timers would actually card the old folks to get an accurate birth date. Just put in something random, they'll never know! I put in someone's birth date as 1901 and months later nobody called me on it! Just let me card who I think I need to card, alright? loving cash register.. If kids want to get drunk, they don't have to chug Nyquil to do it (but they probably will because SOMEBODY is going to have it in their house already).
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Feb 20, 2011 17:57
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People who make a fuss because they don't want to produce ID when writing a check are also pretty awful. It's bad enough that they're writing a check in the first place, all holding up my line and poo poo. "BUT MY DRIVER'S LICENSE NUMBER IS PRINTED ON IT!" That... has nothing to do with the purpose of checking ID, which is making sure you're the person the checks belong to. Baffling.
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Feb 20, 2011 23:01
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spite house posted:People who make a fuss because they don't want to produce ID when writing a check are also pretty awful. It's bad enough that they're writing a check in the first place, all holding up my line and poo poo. "BUT MY DRIVER'S LICENSE NUMBER IS PRINTED ON IT!" That... has nothing to do with the purpose of checking ID, which is making sure you're the person the checks belong to. Baffling. Can you even do anything with someone drivers license number? Social security i can understand, but what do they think you're going to do? Look up their driving record?
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Feb 21, 2011 06:35
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Sankis posted:Can you even do anything with someone drivers license number? Social security i can understand, but what do they think you're going to do? Look up their driving record? YOU CAN SEE MY HOME ADDRESS AND WHAT I LOOK LIKE AND YOU CAN SEE MY WEIGHT YOURE GOING TO ROB MY HOUSE 
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Feb 21, 2011 06:40
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silversiren posted:The worst is working in a grocery store and people leave perishable items in random places that we don't find until it's too late so it has to be thrown away and becomes unnecessary shrink. Back when I worked as a shop detective, we'd nab people for doing that, detain them and call the cops to write them a ticket.
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Feb 21, 2011 08:04
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Kemper Boyd posted:Back when I worked as a shop detective, we'd nab people for doing that, detain them and call the cops to write them a ticket. People really let you detain them for that? I'm just picturing you getting funny looks and people walking out.
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Feb 21, 2011 08:20
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baquerd posted:People really let you detain them for that? I'm just picturing you getting funny looks and people walking out. It kind of makes sense. I mean, if it's a perishable item, it's a loss of money for the store due to the customer. I'm not so sure about a ticket as opposed to "make them pay for it", but I can see some logic in it.
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Feb 21, 2011 08:25
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Ninja_Orca posted:It kind of makes sense. I mean, if it's a perishable item, it's a loss of money for the store due to the customer. I'm not so sure about a ticket as opposed to "make them pay for it", but I can see some logic in it. No, I get it, I just can't imagine someone who gives no gently caress about doing it in the first place just waiting for the cops when "they haven't done anything".
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Feb 21, 2011 08:37
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baquerd posted:No, I get it, I just can't imagine someone who gives no gently caress about doing it in the first place just waiting for the cops when "they haven't done anything". Theres "waiting" and theres "we have your description and license plate information to give to the police if you flee", then possibly "leaving the scene of a crime" depending on the value of the destroyed product? I would like to know what the ticket is for though. It can't be for theft, since they didn't steal anything. Destruction of private property?
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Feb 21, 2011 09:04
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2508084 posted:Theres "waiting" and theres "we have your description and license plate information to give to the police if you flee", then possibly "leaving the scene of a crime" depending on the value of the destroyed product? I'm thinking this must be rural now. Good luck getting a license plate in a city, your food spoiler would be gone and the cops would be pissed at you for calling them over that.
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Feb 21, 2011 09:23
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baquerd posted:I'm thinking this must be rural now. Good luck getting a license plate in a city, your food spoiler would be gone and the cops would be pissed at you for calling them over that. Ehhh. Depends on the store. My old job (fast food) had a lady that would come in weekly and get free food. She'd order 30$ in food, then come back (sans food) and complain that it was ALL hosed UP AND HORRIBLE OMG SO TERRIBEL GOD JUST LIKE FASTHESGIOHSO:DUIE:BVGFU:seg WHERES MY DRINK?" or whatever. She got 30$ in free food every single week because CUSTOMER SERIVCE IS #1!!!!!! We knew her by name, height, weight, eye color, hair color, etc. There were a couple of regulars like that who ensured they never actually paid for food, despite getting exactly what they ordered. e. but if youre arresting "customers" I doubt its one of those cases. This just brought back memories. Retail-PTSD.
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Feb 21, 2011 09:30
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spite house posted:People who make a fuss because they don't want to produce ID when writing a check are also pretty awful. It's bad enough that they're writing a check in the first place, all holding up my line and poo poo. "BUT MY DRIVER'S LICENSE NUMBER IS PRINTED ON IT!" That... has nothing to do with the purpose of checking ID, which is making sure you're the person the checks belong to. Baffling. At the national pet store I work for when someone writes a check we have to ask for ID so we can print the license number on the check, so if they have the license number printed on it I don't need to see ID. I'm betting other stores have that policy too.
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Feb 21, 2011 13:02
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It would always scare the poo poo out of me taking checks from senior citizens with their social security number printed on the check between their name and address.
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Feb 21, 2011 14:35
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When I worked retail, at an Alco, we had this one old guy come in. He drove an old beat-up truck, and wore an insulated hat and windbreaker even in the middle of summer in Oklahoma. He always paid with check, but he wouldn't give you his license. In fact, if you were to ask him for it, he would start yelling at you at the top of his lungs. My first manager let us get away with not putting his license number on it, one of the few ways she skirted the rules that we benefitted from. The new manager we got about midway through my time there had us try to do it once. Guy pitched a fit, manager walks over and talks to him about it, manager comes back with his license number and says "Don't bother him about it again, just mark it down special and I'll put it on there later." Worked for me. But I hated that old guy. He was rich cause someone found oil on his land, so they said, and pitched a fit about any and every change.
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Feb 21, 2011 19:26
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I got an email that says I'm being considered for a job! maybe this will turn into something good..
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Feb 22, 2011 00:47
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baquerd posted:People really let you detain them for that? I'm just picturing you getting funny looks and people walking out. Yeah, over here in Finland it's a comparable to a misdemeanor to destroy property or attempt the same, but if someone tries to walk out after being told they're being detained, we are actually allowed to use force to stop them from leaving.
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Feb 22, 2011 08:51
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Kemper Boyd posted:Yeah, over here in Finland it's a comparable to a misdemeanor to destroy property or attempt the same, but if someone tries to walk out after being told they're being detained, we are actually allowed to use force to stop them from leaving. In America you would generally sue the security guard and the business (winning your case) and attempt to file charges for assault and battery.
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Feb 22, 2011 08:54
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I kinda overheard one of our 'key carriers' (aka manager on duty, sometimes) that he was only making 3 dollars an hour more than I am. I would really expect him to make at least double what I do. Ugh, there really is no future with this company. And now I'm feeling such guilt over making .25 cents an hour more than most (all?) of my fellow employees of at the same level as me.
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Feb 22, 2011 09:20
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Yeah, it was pretty shameful to see that the supervisors at AMC were making so little more than me after having worked there for a few years. At least at the theater I'm at, the managers make around 20$ an hour average, and they've been very heavily scheduled lately. Actually, the head chef in a kitchen staff populated by Mexican workers makes that much money as well, though the they generally do a lot more work than us overall. As a little side-mention about the fact that this place has no shift end-times: my brother who works at a restaurant literally across the street from this theater mentioned that while he does get end times for his shifts, they're generally meaningless as they can be kept for as long or as little as is necessary. That's the problem with working in the restaurant business, there's never any real certainty to how much you'll work in a given week.
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Feb 22, 2011 09:54
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