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Cogeco is honestly a really bad ISP. As bad as the rest of them (Teksavvy excluded I suppose). When I was working there I'd say anywhere from 1/4-1/2 of the issues I dealt with were company related, not customer related. Slow/Intermittent speeds because the techs didn't wanna do a proper install, hilariously crappy modems, constant outages, blatant lies from sales staff(Oh yes sir, that 5 year old samsung modem will be able to do your HSIPro connection-No it won't because it can't but throughput faster than 10mbps) Just a terrible company all round.
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Sep 9, 2011 04:52
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MA-Horus posted:Cogeco is honestly a really bad ISP. As bad as the rest of them (Teksavvy excluded I suppose). When I was working there I'd say anywhere from 1/4-1/2 of the issues I dealt with were company related, not customer related. Slow/Intermittent speeds because the techs didn't wanna do a proper install, hilariously crappy modems, constant outages, blatant lies from sales staff(Oh yes sir, that 5 year old samsung modem will be able to do your HSIPro connection-No it won't because it can't but throughput faster than 10mbps) Just a terrible company all round. Sadly, when living in Windsor they were the best service you could get.
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Sep 9, 2011 05:24
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kuddles posted:Also, Bell has been throttling Teksavvy connections for years so melon cat's area may just be lucky.
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Sep 9, 2011 14:40
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Welp, just made the switch. Did a speed test before the guy showed up and after he left. Before:  After:  Also, I'm paying $30 less a month and I have 500% the download limit. Never looking back. e: Helps if I use the same server. Vergeh fucked around with this message at 16:41 on Sep 9, 2011 |
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Sep 9, 2011 16:39
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I was able to with a Canadian only netflix account play all the us videos without a separate subscription using usvideo.org. Its just a normal netflix.ca account using paypal to month to month subscribe.
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Sep 10, 2011 00:32
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Okay, I'm getting these results: But a hell of a lot of crap is loading wayyy too slow for me these past few days, like this video, f'rinstance: http://www.dorkly.com/video/23151/dorkly-bits-smash-bros-fatalities My OS is on a SSD, so no need to defrag. Other crap seems to be working fine... what am I missing?
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Sep 10, 2011 03:10
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JohnnyCanuck posted:Okay, I'm getting these results: youtube is being throltted or you've got a bad connection to it. You can try an open dns server.
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Sep 10, 2011 03:19
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MA-Horus posted:Cogeco is honestly a really bad ISP. As bad as the rest of them (Teksavvy excluded I suppose). When I was working there I'd say anywhere from 1/4-1/2 of the issues I dealt with were company related, not customer related. Slow/Intermittent speeds because the techs didn't wanna do a proper install, hilariously crappy modems, constant outages, blatant lies from sales staff(Oh yes sir, that 5 year old samsung modem will be able to do your HSIPro connection-No it won't because it can't but throughput faster than 10mbps) Just a terrible company all round.  No wait, it's terrible.
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Sep 10, 2011 06:05
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Here in Hamilton I'm pretty much getting what I pay for It's just a matter of stability 
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Sep 10, 2011 07:46
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 Just about as close to advertised as you get. Granted, I work for the ISP, and live in an area (on a node) with an enormous amount of capacity. Be interesting to see what the speedtests look like once 250 is rolled out. (Though the city I'm in is literally last on the list to get upgraded. ) (Well, except for the areas that need a full overhaul)
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Sep 10, 2011 19:24
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Hey has anyone here got any tips or tricks or strategies for actually being able to contact someone at TekSavvy? I've literally been on hold for more than 12 hours over the past 4 days and have still not talked to a person. Their customer service is embarassing. I set up a new account and they sent the modem to the wrong address. I booked a tech to come in to activate it which required me setting aside 9 hours of my time on the weekend. Of course, I get an email Wednesday saying that they'll instead be sending a tech on Monday when I'm in class.
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Sep 11, 2011 00:14
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Go to their "Direct" forum on the DSLReports forums and make a post there: https://secure.dslreports.com/forum/teksavdirect. They're experiencing some pretty big growing pains right now, so their phone support is a little hit-or-miss. You'll definitely get the help you need in their Direct forum.
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Sep 11, 2011 01:41
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Sprawl posted:I was able to with a Canadian only netflix account play all the us videos without a separate subscription using usvideo.org. Its just a normal netflix.ca account using paypal to month to month subscribe.
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Sep 11, 2011 05:59
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Shumagorath posted:Do you need to make a separate account? I have an SSTP VPN to New York that's basically been doing nothing since I got Telus at Cityplace. The usvideo.org stuff says your supposed to make a separate one and some of the other people here seem to talk about doing that so i dunno. It seems to work fine here without a separate one.
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Sep 11, 2011 09:35
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Looks like tekksavvys dns servers on the west coast are dead again.
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Sep 12, 2011 05:04
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Sprawl posted:Looks like tekksavvys dns servers on the west coast are dead again. 8.8.8.8 8.8.4.4
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Sep 12, 2011 05:12
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less than three posted:8.8.8.8 Yes i know i had to switch dns servers to get things working again. But i dont normally use google dns servers unless there is an issue because then you get proper local cache servers for things like youtube.
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Sep 12, 2011 05:22
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4.2.2.2 4.2.2.1 f google, use the original!
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Sep 12, 2011 15:42
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CRTC tells Rogers to stop slowing down the speed of online games http://www.theprovince.com/life/CRTC+tells+Rogers+stop+slowing+down+speed+online+games/5413667/story.html
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Sep 16, 2011 20:32
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Bonzo posted:CRTC tells Rogers to stop slowing down the speed of online games Genuinely surprised. Though I guess we'll see what Rogers comes up with and how likely it is to be implemented properly.
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Sep 16, 2011 20:38
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I hate you all.
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Sep 16, 2011 23:32
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Had a Telus door call yesterday (Edmonton), offering $15/month for first 6 months of Optik 15Mb service (assuming Optik because he said fiber), up to $34/month following that. I think I am going to switch Telus from Shaw though with that, simply due to cost. I've got Telus home phone ($29/month) and Shaw High Speed ($51/month now), and that's it. I don't want Shaw phone, and I'm not interested in cable whatsoever. I just want cheap, reasonably quick Internet. Now I just need to decide, contract + bonus, or month to month.
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Sep 16, 2011 23:32
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TV service is required in order to get Optik.
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Sep 17, 2011 00:01
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Rand McNally posted:I hate you all. I hate you.  Wish they could resell cogeco here.
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Sep 17, 2011 00:49
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TrueChaos posted:I hate you. Are you on Cable or DSL?
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Sep 17, 2011 00:58
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I guess i'm glad i dont live in ontario then.
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Sep 17, 2011 01:35
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Me too. Peak hours on a friday. I pay for 25Mbps. $22/mo. e: vvv Amongst jokers like Bell, Telus and Rogers there is no doubt. ZShakespeare fucked around with this message at 02:53 on Sep 17, 2011 |
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Sep 17, 2011 02:14
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ZShakespeare posted:Me too. Shaw is king.
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Sep 17, 2011 02:49
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Stanley Pain posted:Are you on Cable or DSL? DSL, and its the best they can do with my line strength. Apparently the signal just really sucks. Cogeco is the only option for cable internet in the area
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Sep 17, 2011 03:55
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I can only ever hit about half of the speed i pay for on speed test, this is bullshit! The fastest real download speeds i've seen was around 11MB/s, the shaw website suggests 250Mb/s is available now, so i'm going to call them tomorrow and get some real speeds. Stay strong eastern canadian brothers, You'll get through this
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Sep 17, 2011 04:14
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quote:Rogers is throttling teksavvy Aqualung posted:This isn't true. Yet. Since Bell is getting away with it though, I'd say it's only a matter of time until they start.
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Sep 17, 2011 04:18
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I only get my fastest download speeds on torrents and through steam, so I assume that not downloading everything at 25Mb/s has something to do with the remote server or somewhere in the pipe.
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Sep 17, 2011 04:23
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Despite being owned by Quebecor, Videotron is pretty decent. 
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Sep 17, 2011 20:01
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I noticed last week that I now consistently download at about 1.6 MBps on the 10Mbps TekSavvy Cable plan as opposed to the 1.0 MBps I used to get. but I'm not complaining.
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Sep 17, 2011 22:21
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I was recently upgraded as well. From 15mbps to 24mbps download. The upload is still the horrible 1mbps. Rogers is slowly rolling out speed upgrades to all the Teksavvy customers.
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Sep 18, 2011 06:55
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8ender posted:I was recently upgraded as well. From 15mbps to 24mbps download. The upload is still the horrible 1mbps. Rogers is slowly rolling out speed upgrades to all the Teksavvy customers. I'm getting pretty good speeds at the moment!  Much faster than the 15 mbps that we're paying for... I'm sure my speeds wouldn't be as good right now if both of my roommates were awake, though. Haha.
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Sep 18, 2011 13:03
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Everytime I try to watch netflix, it drops down to 0.1 mbp/s and I just ran speedtest and I'm getting 0.15mbp/s. This is with the 15mbp/s teksavvy connection on cable. What's going on?
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Sep 19, 2011 00:31
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8ender posted:I was recently upgraded as well. From 15mbps to 24mbps download. The upload is still the horrible 1mbps. Rogers is slowly rolling out speed upgrades to all the Teksavvy customers.
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Sep 19, 2011 14:18
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Brace posted:Everytime I try to watch netflix, it drops down to 0.1 mbp/s and I just ran speedtest and I'm getting 0.15mbp/s. This is with the 15mbp/s teksavvy connection on cable. What's going on? Try using Google's DNS 8.8.8.8 8.8.4.4
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Sep 19, 2011 14:38
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It's times like this where I really enjoy working a campus job  
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Sep 19, 2011 18:57
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