|
Can someone explain to me how bandwidth meters work? My router says I've only downloaded 2gb of information today, but Teksavvy's bandwidth meter says I've downloaded closer to 4gb 
|
#
?
Jul 27, 2013 20:17
|
|
|
|
| # ? Apr 26, 2024 00:27 |
|
|
Migishu posted:Can someone explain to me how bandwidth meters work? My router says I've only downloaded 2gb of information today, but Teksavvy's bandwidth meter says I've downloaded closer to 4gb Metric or imperial gb's?
|
|
#
?
Jul 27, 2013 21:13
|
|
|
Migishu posted:Can someone explain to me how bandwidth meters work? My router says I've only downloaded 2gb of information today, but Teksavvy's bandwidth meter says I've downloaded closer to 4gb Are you sure they're counting just download, and not total usage?
|
|
#
?
Jul 27, 2013 21:29
|
|
|
El Scotch posted:Metric or imperial gb's? British Metric, it's all in stones. Rawrbomb posted:Are you sure they're counting just download, and not total usage? It has a section for downloads, uploads, and total. Downloads specifically say 4gb, uploads about 68mb (which is about correct) Yesterday has the same problem, my router says 7.4gb downloaded, while TekSavvy's meter shows i used 8.5gb Also, the meter specifically states 1024kb = 1mb It's weird because some days show that they're correct, but others show that they have a huge variant in bandwidth.
|
|
#
?
Jul 27, 2013 22:00
|
|
|
bunnyofdoom posted:In more Teksavvy is the best news They slashed prices in response to Rogers BS about unlimited plans. As well, they applied it to all their customers with their service. They did not call people up and say "You need a new service to get cheaper" and actually notified all those it applied too that their bill would be lower. I'm with Rogers retention plan. (Yes I know  )When this is done, I"m totally going with Teksavvy.
|
|
#
?
Jul 30, 2013 20:34
|
|
|
Migishu posted:It has a section for downloads, uploads, and total. Downloads specifically say 4gb, uploads about 68mb (which is about correct) Teksavvy may be 'breaking' days using a different timezone maybe? Or counting a download that was started on a certain day as all on that day, even if it continued into the next day. I'd send them a support email and ask when the day rollover happens.
|
|
#
?
Jul 30, 2013 21:20
|
|
|
So, um, Teksavvy Has released a new video for Teksavvy 7 Now, based off that video, I feel like they're going to start hunting down and murdering N64 gamers or something...
|
|
#
?
Jul 31, 2013 17:46
|
|
|
bunnyofdoom posted:So, um, Teksavvy Has released a new video for Teksavvy 7 What the crap does that even mean
|
|
#
?
Jul 31, 2013 18:13
|
|
|
mediaphage posted:What the crap does that even mean I dunno. Apparently they're releasing teksavvy 7, but there are no details about what it is, other than that video.
|
|
#
?
Jul 31, 2013 18:19
|
|
|
Clearly they want to bring us back to the halcyon days of dial up and terrible 3D graphics, and discarded aol discs all over.
|
|
#
?
Jul 31, 2013 18:25
|
|
|
bunnyofdoom posted:So, um, Teksavvy Has released a new video for Teksavvy 7 we're going back to 56k!
|
|
#
?
Aug 1, 2013 04:33
|
|
|
Anyone know what the latest is with Voltage/Teksavvy?
|
|
#
?
Aug 6, 2013 17:57
|
|
|
Anybody familiar with Bell's FibreOP serivces/program? I saw a few weeks ago they were stringing up fiberoptics around my neighbourhood and I guess it was for this; they're offering 50/30 internet without any caps and the fact that it's Bell alone makes me seriously question the validity of the offer. Today a guy came to the door to sing the praises of the service and is going to stop by again in a couple of days to see if I've got an answer for him (I just let him praddle on about the pros and cons without interjecting much...)
|
|
#
?
Aug 8, 2013 00:19
|
|
|
cka posted:Anybody familiar with Bell's FibreOP serivces/program? I thought you meant Fibe, which is just FTTN, no matter how much they like to pretend otherwise. FibreOP seems to be FTTH, but the speeds they're offering are a loving joke compared to what fibre can actually do. On the other hand, their plans are far faster than any non-fibre alternatives for the same price. Their 250MB speed bracket does specify a transfer limit, specifically mentioning the lower speed ones don't, so it might not be dishonest... Try looking at dslreports.
|
|
#
?
Aug 8, 2013 00:39
|
|
|
I am on the Telus 50mbps down/10mbps up plan in Edmonton. The plan is actually half decent, and the speeds are as advertised; however, I think Telus requires your building be wired for fibre before you can subscribe to the service. Additionally, the price is also pretty hefty at $75CDN a month. I think I may move back to the 25mbps down/5mbps up package just due to the cost. Happy to answer any questions about the package!
Mrent fucked around with this message at 06:12 on Aug 9, 2013 |
|
#
?
Aug 8, 2013 05:15
|
|
|
I signed up for Start last week. Got a modem in the mail from Bell, and they scheduled two tech visits for last Tuesday (one from Bell, one from a third party). Tech visits go fine, they replace the panel for the phone line and add a POTS splitter, test lines and sync, etc. So after they leave, my speed is 3 megabits. I call Start. So apparently Bell claims I never received a modem from them - even though their technician configured it in my apartment. Apparently since they claim I don't have a modem, they won't provision me to the correct speed (25/10) until their "logistics" department sorts it out. So that was a few days ago. Start expects it to be fixed around Monday. Good times, glad Bell can still gently caress me when I'm using a third party.
|
|
#
?
Aug 8, 2013 18:35
|
|
|
Sounds about right, in my experience. I can never decide if they're just incompetent or intentionally loving with us when stuff like that happens.
|
|
#
?
Aug 8, 2013 20:07
|
|
|
Had a comparable experience having Distributel cable installed through Videotron's network. Scheduled an installation with Distributel customer service, and had my friend working tech support there verify that there is indeed an appointment in my account. Take the morning off for the installation. Wait the morning, afternoon, evening, no technician. Call Distributel in the evening, they are adamant there's a note confirming the appointment in my account. Then, later that evening, I get an automated call from Videotron confirming my AM appointment... 2 days later. I'm willing to give Videotron the benefit of the doubt here, because it could've been Distributel dropping the ball and only actually scheduling an appointment after I called to check, but yeah.
|
|
#
?
Aug 8, 2013 20:40
|
|
|
Mrent posted:I am on the Telus 50mbps down/10mbps up plan in Edmonton. The plan is actually half decent, and the speeds are advertised; however, I think Telus requires your building be wired for fibre before you can subscribe to the service. Additionally, the price is also pretty hefty $75CDN a month. I think I may move back to the 25mbps down/5mbps up package just due to the cost. Happy to answer any questions about the package! I darn near did that with Telus before I left for Teksavvy, but glad I didn't. That said, Teksavvy is supposedly offering it as part of their package in my area now too (since Telus does already) but I just don't see the benefit for myself. I can stream HD netflix just fine and pull pretty reliably 3MB/Sec downloads which is fast enough for when I need to bring down some files. If the price gets down to be at least "close" to my 25mb service, I might do it though.
|
|
#
?
Aug 9, 2013 01:50
|
|
|
Jan posted:Had a comparable experience having Distributel cable installed through Videotron's network. Scheduled an installation with Distributel customer service, and had my friend working tech support there verify that there is indeed an appointment in my account. Take the morning off for the installation. Wait the morning, afternoon, evening, no technician. Call Distributel in the evening, they are adamant there's a note confirming the appointment in my account. Then, later that evening, I get an automated call from Videotron confirming my AM appointment... 2 days later. Same thing happened to me, they said (Distributel) the tech appointment was cancelled because I already had a drop. I cancel the same day and fought off the fees. At least I know how to play the system with Videotron in case anything happens.
|
|
#
?
Aug 9, 2013 02:02
|
|
|
Migishu posted:British Metric, it's all in stones. Devices tend to not be 100% accurate with bandwidth consumption for some reason.
|
|
#
?
Aug 9, 2013 02:07
|
|
|
slidebite posted:I darn near did that with Telus before I left for Teksavvy, but glad I didn't. The reason I decided to go with this plan was purely for the upload speed. I tend to stream a fair bit and the 10mbps upload allowed me to stream in a very high resolution and quality. That being said, is it worth 75 dollars? The simple answer is no, at least not to the individuals who cannot make use of that upload. As for TekSavvy, I have been hearing of them more and more (mostly from friends and family), I will have to take a more in-depth look into them. It would be nice if they offered their services to my postal code.
|
|
#
?
Aug 9, 2013 06:18
|
|
|
Jan posted:I thought you meant Fibe, which is just FTTN, no matter how much they like to pretend otherwise. FibreOP seems to be FTTH, but the speeds they're offering are a loving joke compared to what fibre can actually do. On the other hand, their plans are far faster than any non-fibre alternatives for the same price. Their 250MB speed bracket does specify a transfer limit, specifically mentioning the lower speed ones don't, so it might not be dishonest... Try looking at dslreports. Yeah I did some reading the last few days and it turns out to be the less-evil Bell Aliant and not the usual "slap grandma and kick a puppy" Bell we're used to in Ontario. The best thing I could find regading bandwidth caps is an excessive usage blurb on their ToS page so I'm thinking it is unmetered to a reasonable extent, which is nice*. I'll try them out for a few months and see if they stick me with any bullshit I guess, since that internet speed is mighty tempting (and so are the savings we'd get if we do the tv/internet/phone bundle over what we're paying currently, assuming they don't randomly jack the prices up halfway through the year.) *I don't use that much bandwidth currently, maybe 150-200gb/month tops, but it's nice to not have to worry about an artificial limit on how much I can use it
|
|
#
?
Aug 9, 2013 20:04
|
|
|
Mrent posted:The reason I decided to go with this plan was purely for the upload speed. I tend to stream a fair bit and the 10mbps upload allowed me to stream in a very high resolution and quality. That being said, is it worth 75 dollars? The simple answer is no, at least not to the individuals who cannot make use of that upload. As for TekSavvy, I have been hearing of them more and more (mostly from friends and family), I will have to take a more in-depth look into them. It would be nice if they offered their services to my postal code. Can you explain how higher upload speeds allow you to stream better? I am genuinely was under the impression that's 99% download related.
|
|
#
?
Aug 10, 2013 07:27
|
|
|
slidebite posted:Can you explain how higher upload speeds allow you to stream better? I am genuinely was under the impression that's 99% download related. Streaming a broadcast (like twitch.tv, etc.) from your PC to the Internet is upload.
|
|
#
?
Aug 10, 2013 07:51
|
|
|
slidebite posted:Can you explain how higher upload speeds allow you to stream better? I am genuinely was under the impression that's 99% download related. less than three posted:Streaming a broadcast (like twitch.tv, etc.) from your PC to the Internet is upload. Pretty much what less than three wrote. I frequently stream games from my home to my Twitch.TV channel. With my previous internet plan I could stream in a resolution of 1280x720 with a terrible bitrate of 1600. Now I can stream beyond a resolution of 1920×1080 (although I keep it at 1920×1080 to not tax any viewers computer) and a high bitrate (I also suppress this to 4000). If you want to stream in 1080 you need a stable bitrate of ~3400 for the stream to look good. I should also mention that I stream in 60fps as well. Mrent fucked around with this message at 22:18 on Aug 10, 2013 |
|
#
?
Aug 10, 2013 22:15
|
|
|
If you're doing TCP traffic, you're sending acknowledgement packets while you download other packets. If you can't send them, you can't ask for more data. I believe at my fiancee's parents' place, they have such a lovely upload cap (0.5Mbit), that it prevents them from downloading anything greater than 20 to 25Mbps. Something's up with that, but Rogers hasn't really done anything about it. Also her father hasn't spent any time trying to complain about it. He should be able to do 1 or 2Mbps, I'm sure.
|
|
#
?
Aug 11, 2013 04:02
|
|
|
Rather depends on their package and if they have a DOCSIS 3.0 modem.
|
|
#
?
Aug 13, 2013 02:21
|
|
|
Holy poo poo, TekSavvy's twitter account is literally full of outages for over a week now: https://twitter.com/teksavvynetwork One of my coworkers has had a 3 day outage with them. It doesn't seem that they're driven by Rogers or Bell either, it's specific to TSI. They've really changed service-wise in the GTA over the last few years. On that note I'm finally on Start.ca now. Got a solid 25/10 which is fantastic and I can finally use Crashplan and poo poo. During the transfer my Internet worked on Start then stopped a few hours later; turned out that Bell had wired DSL to a new dry loop for me even though I have a home phone with them. Not sure if Start or Bell hosed that up, but that makes 3 for 3 signups with third parties take over a week of bullshit. Good times 
|
|
#
?
Aug 18, 2013 14:35
|
|
|
KNITS MY FEEDS posted:we're going back to 56k! Some days on TekSavvy I feel like I am going back to 56k. This is my 25/2 connection after say 8pm:  My landlord's Rogers gets a solid 35/3 during the same time period. cka posted:Anybody familiar with Bell's FibreOP serivces/program? I saw a few weeks ago they were stringing up fiberoptics around my neighbourhood and I guess it was for this; they're offering 50/30 internet without any caps and the fact that it's Bell alone makes me seriously question the validity of the offer. Today a guy came to the door to sing the praises of the service and is going to stop by again in a couple of days to see if I've got an answer for him (I just let him praddle on about the pros and cons without interjecting much...) Are you in a Bell branded area of Bell Aliant? If so, then it's the same service as FibreOP in the Atlantic Region and there FibreOP is actually an amazing service.
|
|
#
?
Aug 18, 2013 17:24
|
|
|
slush posted:Some days on TekSavvy I feel like I am going back to 56k. This is my 25/2 connection after say 8pm: Yes your 5Mb/s is totally like a .04Mb/s dial up connection
|
|
#
?
Aug 18, 2013 22:53
|
|
|
I understand that people are frustrated over not getting their advertised speeds, but first world problem complaining about "only" getting 14 Mb/s or whatever is hilarious. At least the CEO of Teksavvy is being completely honest about the issues on the dslreports forum.
|
|
#
?
Aug 20, 2013 15:35
|
|
|
I have a lot of respect for Marc. I know I wouldn't be able to deal with all the idiots posting on there. poo poo like these key quotes. "You seem to contradict yourself. First you say that you can't fix it and then two sentences later you say that you are working very hard to fix everything. Which is it? Can you please provide some detail as to what steps you are taking to fix everything, if in fact you are working to fix it." "Been with Teksavvy for 2 months and been through THREE multi-day outages.... Piss poor if you ask me. Not worth the $30 savings to be inconvenienced like this.... Is Teksavvy going to issue credit for downtime? This may seem petty, but considering how many people are affected both personally and professionally it would seem the very LEAST you could do." Yes. You deserve that credit for a home service with no expectation of uptime! Not like they're paying the $1xxx it would be for a business connection with an SLA. "I work from home and have had to hotspot as well. The charges are going to be killer. Every time TS has a problem, they throw up their hands and say that it's not their fault, that it is Bell's or Rogers' issue and that they only re-sell their service. I call BS on that." gently caress teksavvy's customer base.
|
|
#
?
Aug 20, 2013 16:24
|
|
|
To be fair the second complaint (while probably exaggerated) is legit. Any time I have a multi-day outage I call up and get credit, doesn't matter what company it is. I can deal with some level of service interruption but there is a point where it goes too far and if I don't get credit for that then I just go to a different service. I know what you mean though, the DSLReports forums have the worlds most rabid and demanding posters I've ever seen. It's somehow worse because companies have to be professional and treat them with kid gloves even when they're being rude little tyrants.
|
|
#
?
Aug 20, 2013 16:29
|
|
|
Nitr0 posted:Yes. You deserve that credit for a home service with no expectation of uptime! Why would there be no expectation of uptime for a service that you're paying for?
|
|
#
?
Aug 20, 2013 16:31
|
|
|
Because poo poo happens that is out of their control and you are not paying for a service with guaranteed uptime? If you have a job that you would be losing more money than a business connection is worth when the internet goes down then you should pay for that. Or pay for a second home internet connection through DSL or something. Everyone feels entitled to everything. Boo hoo I signed an agreement that says I'm not owed anything when it goes down, I want a month credit. Fun fact. A three day outage and you would demand a credit would be $3.87 on their $40 package. So the time you waste on hold, talking to the rep, just to get your $4 credit? Do these people not have any lives or what cause what a loving waste of time.
|
|
#
?
Aug 20, 2013 16:36
|
|
|
Nitr0 posted:Because poo poo happens that is out of their control and you are not paying for a service with guaranteed uptime? If you have a job that you would be losing more money than a business connection is worth when the internet goes down then you should pay for that. Or pay for a second home internet connection through DSL or something. Everyone feels entitled to everything. Boo hoo I signed an agreement that says I'm not owed anything when it goes down, I want a month credit. You can use the telephone and do other things at the same time. Cogeco hosed up my internet once for a week and I think it was pretty reasonable to ask for a credit. I didn't get on the phone and get all demanding about it but really if you're paying for a service there is nothing wrong with the expectation that it is provided. I get that there are a bunch of spergs on DSLReports who dumb about this but you seem to think there is no situation where its appropriate unless you get an SLA and I disagree.
|
|
#
?
Aug 20, 2013 16:41
|
|
|
Guess we will have to agree to disagree then. I don't think you are owed any sort of retribution when it says right in the terms of service you agree to that you don't get that. Do you go to your hydro company for refunds when the power goes out?
|
|
#
?
Aug 20, 2013 16:45
|
|
|
Nitr0 posted:Fun fact. A three day outage and you would demand a credit would be $3.87 on their $40 package. So the time you waste on hold, talking to the rep, just to get your $4 credit? Do these people not have any lives or what cause what a loving waste of time. Okay, but what would it be for 3 multi-day outages in two months, which is what you quoted? $12 out of $40 isn't nothing, especially for people who might not have steady jobs. As someone who's just finished being a student in a field that encourages freelancing, it seems obvious to me that not everybody has the money to spend getting a business account or a second DSL line. It's really not unreasonable to have some expectation of reliable service in exchange for the money that you're paying. Sometimes things happen that are out of TekSavvy's hands, fine, but they're the ones who are supposed to be providing a service in exchange for money. Nitr0 posted:Do you go to your hydro company for refunds when the power goes out? If it went out for several days at a time 3 times in two months, you wouldn't be complaining? thexerox123 fucked around with this message at 16:50 on Aug 20, 2013 |
|
#
?
Aug 20, 2013 16:45
|
|
|
|
| # ? Apr 26, 2024 00:27 |
|
|
Sure I would complain. I wouldn't ask for refunds.
|
|
#
?
Aug 20, 2013 16:59
|
|