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A good IT person for me is one who when handed a problem or task comes back with "The problem was described as X, I investigated and the <user was right | user was full of poo poo, it is actually Y>. The possible causes I think are A, B or C. I propose we do 1, 2 and 3 to try and resolve it." I can respond to that with, "2 will break other application, 1 needs an outage. Try 3, if it doesn't work we schedule an outage for 2. if that fails we do 1 and plan to deal with the fallout". the difference between a good person and a great one, is the great one will have the response in their recommendation. I need the people in the team to keep me informed, If things are running smoothly I am a traffic cop directing requests.
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Oct 25, 2013 13:27
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Sepist posted:What was your salary requirement and where geographically was this located, if you don't mind me asking 90 was my rock bottom and I am in northern louisiana (duck dynasty country  ). On the one hand I can see where they are coming from. I am not very credentialed for a network engineer. My skills are hugely varied and my strongest skills lie in virtualization and I have no degree and only my CCNA. On the other hand, yesterday was the 3rd interview and it was the technical screen. They brought me in and had me hands on some stuff. I knocked it out in like 5 minutes flat and the interviewer said I was only 1 of 2 guys able to do it that quickly, if at all. I can only assume the other guy that did it asked for less money. Ah well theres always next time
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Oct 25, 2013 14:28
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Yeah, in my experience there are two types of people that work in our helpdesk: "Hey QPZIL, I got this ticket for Joe User and their [x] isn't working, any idea what's going on?" "Hey QPZIL, I got this ticket for Joe User and their [x] isn't working. I checked out the widgets and flimflams, and those look like they're working, and ruled out the ersatz coupler because the jangler is working fine, so it seems to be a more in-depth issue that I'm able to figure out. I have a feeling it might be something with the matrix server, could you take a look?" One shows that the helpdesk person put 0 effort into solving the issue and is trying to pawn it off, and one shows that the helpdesk person actually took a look and legitimately needs my help. As I go on it's getting easier to tell the difference, but sadly I see more of the former than the latter  Syano posted:90 was my rock bottom and I am in northern louisiana (duck dynasty country A quick Google search leads me to believe that average network engineer salary in Louisiana is 77k. Was 90k the absolute least you would take? Was it just a general "network engineer" position, or was it a senior-level position? Also, it sounds like you don't have that much networking experience. (Just going from your strongest skills being in virtualization, but then again you apparently rocked the hands-on.) Was the position advertised as being in a specific salary range? Just curious. Count Thrashula fucked around with this message at 14:43 on Oct 25, 2013 |
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Oct 25, 2013 14:40
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Paladine_PSoT posted:Mentorship facebook group is set up, PM myself or dilbert with your email address or post it in here and we'll get around to adding you. We can use that for general discussion and get a list of mentors/mentees and connect people over that. I don't have plat. Email is bleaklewis @t gmail. Any recommendations on a good general DNS resource? I picked up a copy of the O'Reilly DNS & BIND book cheap, but it mostly covered configuring BIND. Looking more for something to help me with troubleshooting weird DNS issues that I know I'll run into now and again.
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Oct 25, 2013 15:04
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Just a note for the guys doing the facebook mentor page, I got the invite, but facebook says that the group either doesn't exist or the link is broken, so could I get another invite?
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Oct 25, 2013 15:07
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DagPenge posted:Just a note for the guys doing the facebook mentor page, I got the invite, but facebook says that the group either doesn't exist or the link is broken, so could I get another invite? Same here, I think the group is gone?
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Oct 25, 2013 15:07
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QPZIL posted:
Salaries in Louisiana, especially northern, can be a strange animal. There are some rather large corporate entities that have headquarters here (Centurylink for instance) that can pay well but there are also a lot of small town jobs that can skew the average. I imagine thats probably why a cursory search looks like 77k would be average. I am actually already above that. What I asked for was in their range, albeit at the top end. I do have quite a bit of networking experience. I deal almost exclusively with hypervisors and LAN/WAN stuff for 22 sites daily. What I dont have is the credentials. I really need to start work on my ccnp. Anyways, I probably asked for too much (clearly I did based on their response) but that number is what I calculated that I needed to leave my current stable position.
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Oct 25, 2013 15:20
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QPZIL posted:Same here, I think the group is gone? Hopefully to linkedin? 
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Oct 25, 2013 15:44
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Honestly, I'd think linkedin is a better place for it.
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Oct 25, 2013 15:50
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QPZIL posted:Same here, I think the group is gone? Odd, there's 9 people in it already, all from email invites. I'll resend. On the linkedin discussion: We can talk about it, why would it be better?
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Oct 25, 2013 18:05
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Just had my second interview (out of four) for YOTJ. I'm crossing every finger and toe, it sounds great so far! But, I work in IT, I know to hope for the best and plan for the worst. Heh.
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Oct 25, 2013 19:31
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Paladine_PSoT posted:On the linkedin discussion: We can talk about it, why would it be better? Because I am a curmudgeon who hates facebook, but that's just me.
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Oct 25, 2013 19:39
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Paladine_PSoT posted:Odd, there's 9 people in it already, all from email invites. I'll resend. Recruiting/opportunities. It'd also be good for people to help critique resumes (your linkedin profile is just a resume that's easier to digest) and if you're connected with people in the group, you gain access to their network. Most people in IT are friends with tons of internal/external recruiters, so it can only help. I'm already connected to a few IT goons on LinkedIn, although aside from one or two I have no idea what their usernames are.
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Oct 25, 2013 22:27
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Not exactly IT, but a woman came in with many large, visible bruises on her arms and neck asking for a loving typewriter. I asked why she was looking for a typewriter and she said she was looking for something that she could use to write things on that would have a zero chance of anyone being able to "hack into". I was  the whole time but I sold her the typewriter and I have no idea what I should have done. It felt fairly obvious that this woman was being abused in some way but I had no idea what I could do. Feels bad, man. There are some sick people out there 
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Oct 26, 2013 00:43
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FFStudios posted:write things on that would have a zero chance of anyone being able to "hack into". I was You didn't hear about Russia? http://www.usatoday.com/story/news/world/2013/07/11/russia-spies-nsa-typewriters-documents-computers/2508751/ ninja edit: sucks about the poor woman, I don't know what I would do either.
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Oct 26, 2013 00:50
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FFStudios posted:Not exactly IT, but a woman came in with many large, visible bruises on her arms and neck asking for a loving typewriter. I asked why she was looking for a typewriter and she said she was looking for something that she could use to write things on that would have a zero chance of anyone being able to "hack into". I was
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Oct 26, 2013 00:52
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I was looking at a domestic violence organization's website and they have big warnings that they should be careful to not go to use the website on a computer that their abuser has access. Maybe she's involved with a technically savvy abuser and he's caught her seeking help by looking at recent documents and search history.
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Oct 26, 2013 02:32
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psydude posted:Recruiting/opportunities. It'd also be good for people to help critique resumes (your linkedin profile is just a resume that's easier to digest) and if you're connected with people in the group, you gain access to their network. Most people in IT are friends with tons of internal/external recruiters, so it can only help. I've started a LinkedIn group (because I agree that the social media site that allegedly is aimed at professionals is the place for a group of professionals trying to become more ... professional). Because I'm a goddamned cheap jackass who doesn't have a premium account, don't PM me for an invite. Either post your email here, or you may email me for an invite at dlcoles@gmail.com. I've made the group invite only, but members can invite other members, so hopefully once we get the ball rolling on the first few people, it can grow organically from there.
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Oct 26, 2013 02:40
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I've already sent an email, I hope the group works out. Am I connected to you Psydude? See this is the problem, I connect to people then, who knows.
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Oct 26, 2013 02:49
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Anyone who's emailed me so far has been invited. Same process for now going forward, email or post and I'll send you an invite.
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Oct 26, 2013 14:56
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Welp awesome time with some NC goons, sadly my trip got cut a bit short due to an emergency back up in VA. Ahh well. But I did learn alot and am pretty sold on moving to NC now. Compared to Hampton Roads it is a completely different and seemingly logical world. I was also amazed their weren't state troopers every 2 miles on the Highway like there are in VA. Dilbert As FUCK fucked around with this message at 19:43 on Oct 26, 2013 |
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Oct 26, 2013 19:36
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wintermuteCF posted:Anyone who's emailed me so far has been invited. Same process for now going forward, email or post and I'll send you an invite. Sent you an e-mail~ Also reminds me I actually gotta make my linkedin not look like poo poo somehow.
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Oct 26, 2013 20:19
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Zeratanis posted:Also reminds me I actually gotta make my linkedin not look like poo poo somehow. Sounds like a good first activity, making linkedin profiles not look like poo poo. Mine's hilariously un-worked, even moreso considering my company is ALL ABOUT the linkedin.
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Oct 27, 2013 23:14
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I think a bit of light relief could come by finding bad job listings and tearing holes in them, so people know what jobs are probably best avoided and people trying to recruit know how not to list vacancies.
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Oct 27, 2013 23:19
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Caged posted:I think a bit of light relief could come by finding bad job listings and tearing holes in them, so people know what jobs are probably best avoided and people trying to recruit know how not to list vacancies. I have a number of needful requisitions on LinkedIn I could post...
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Oct 28, 2013 02:09
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Could some explain what exactly what "Software-defined-THING" means? To me as the tech or me as the manager.
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Oct 28, 2013 02:46
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Tab8715 posted:Could some explain what exactly what "Software-defined-THING" means? To me as the tech or me as the manager. Basically adding another layer to virtualize the underlying components and adding an API or some other mechanism to provision and manage it. Software defined networking is probably the least nebulous of the "software defined X" terms being bandied about today, so that's probably a good place to start.
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Oct 28, 2013 14:44
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Paladine_PSoT posted:Sounds like a good first activity, making linkedin profiles not look like poo poo. Mine's hilariously un-worked, even moreso considering my company is ALL ABOUT the linkedin. There's a really good LinkedIn thread over in BFC. I recommend at least reading the OP. I think I've said this before but the big thing I didn't realize is that you get heavily penalized in search results until your profile is totally filled out, including a photo. I literally went from 1 recruiter message every few months to 1 per week by just adding a stupid photo. The other tip is to never refuse a connection request unless it's from Hitler himself. This isn't Facebook, having a larger network won't subject you to idiots posting duckface photos or chain letters about how Obama is a secret Kenyan muslim. It will however increase your chances of being seen by someone looking for an IT worker because shared connections are far more likely to appear in searches than random dudes. As Misogynist said, there is some headhunter spam of course. But there's also recruiters from the likes of Facebook, Google, Amazon, Netflix, VMware etc out there and I certainly don't consider contacts from those guys "spam". The quality response you get will be proportional to how complete and attractive your profile is, and of course how in demand your skills are.
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Oct 28, 2013 16:44
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Seconding that thread in BFC, I've started building up my profile and sending connections to anyone I can find and am slowly starting to see results. The best rule for Linkedin is when in doubt send a connection request. Don't worry about what option you chose, I usually used "friend". Get your connections as high as you can, i think the limit is 3,000 and join lots of groups to the max (50).
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Oct 28, 2013 18:03
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Year's review went well! My director said I was doing well for someone with no qualifications, no experience etc. 10% Raise. 
DrAlexanderTobacco fucked around with this message at 21:25 on Oct 28, 2013 |
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Oct 28, 2013 21:10
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What sort of IT support staff to user ratios do you guys have? and servers to IT admin/engineers? We just briefly looked at the numbers here and it's 300:1 for support staff and 100:1 for servers to admins.
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Oct 29, 2013 09:20
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We have about 3,5 FTE for 400FTEs. I'm the only backend/infra person.
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Oct 29, 2013 12:08
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We're upgrading backup software. Retrospect 7 to 8. "You need to do this before our software support expires (which is in two days). We need to keep support active because it gives us access to the latest software" We're running the version that came out in 2009. So the last 4 years we haven't actually used the 'free upgrades'. I asked him about this and the boss says "I don't have time to update the software". In 4 years he hasn't had one chance to update the software because he's so busy telling other departments why they are idiots and laughing at them because they make mistakes in Windows. Today I get an IM - "When are you updating the backup software? Are you going to make a snapshot first? Is that on the Netapp or VMware?" You don't have time to do something but you always have time to micromanage something. 
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Oct 29, 2013 13:26
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My deepest condolences, nobody should be forced to use Retrospect.
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Oct 29, 2013 13:28
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We've been using Labelview in our production facilities for like a dozen years, and 5 years ago I moved the licensing server to a VM. I go to download the latest version (we have SA), and what the gently caress, the latest version doesn't install in a VM. They want you to "convert your licensing" for like $2500 to make it "VM compatible". Assholes.
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Oct 29, 2013 13:32
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Caged posted:My deepest condolences, nobody should be forced to use Retrospect. As I have mentioned before we are backing up individual users workstations to Synology storage units full of WD Green drives and taking backups offset with TigerDirect eSATA docks. 'Backup' is being very generous. I'm new here but I figured out that none of our SQL 2008 servers were getting backed up because it's not supported by this version of Retrospect, so we have no other choice. Until after like 5 months when I can get the $ to get a new backup solution because it's 'not mission critical'.
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Oct 29, 2013 13:35
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GreenNight posted:We've been using Labelview in our production facilities for like a dozen years, and 5 years ago I moved the licensing server to a VM. I go to download the latest version (we have SA), and what the gently caress, the latest version doesn't install in a VM. They want you to "convert your licensing" for like $2500 to make it "VM compatible". Assholes. Hah, that's basically a ransom.
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Oct 29, 2013 13:45
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HalloKitty posted:Hah, that's basically a ransom. They're a bunch of thieves. They did the same thing when we wanted to go from parallel port dongle to internet activation. $2500 "upgrade" fee. Jackasses. They know people will pay it, because what are you going to do? Convert 3000+ labels to a different product?
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Oct 29, 2013 13:54
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GreenNight posted:They're a bunch of thieves. They did the same thing when we wanted to go from parallel port dongle to internet activation. $2500 "upgrade" fee. Jackasses. They know people will pay it, because what are you going to do? Convert 3000+ labels to a different product?
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Oct 29, 2013 14:08
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It's in the IT budget, so that would be myself or my boss (IT director). He certainly won't call them, so that would be me having to pitch a fit.
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Oct 29, 2013 14:13
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