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Thanks Ants
May 21, 2004

#essereFerrari


Am I missing something, you're paying a license fee for the license server?

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GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Yes? It's currently a VM that gives out floating licenses to end users who have the product installed. Apparently they never officially supported the license server to be on a VM so now they want companies to pay to "upgrade" their licensing to gain this additional functionality, even though we've been using it for years in that way.

Thanks Ants
May 21, 2004

#essereFerrari


It's not something I've ever come across before really, the license server component is just a thing that manages licenses rather than something that's considered to be anything that needs paying for.

I'd tell them to gently caress off but they know you don't really have a choice. It's pretty funny that in 2013 some software companies can think of a situation where something basic like a license server wouldn't be running on a VM though.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Sounds like one of our vendors for our HP UX system.

OH YOU ADDED RAM? PAY US MORE MONEY

Feral Bueller
Apr 23, 2004

Fun is important.
Nap Ghost
I had the VP of Product lobby to get me taken off an upgrade project budgeted at 6 weeks and $25K because apparently the Project Manager asking the developers to produce a test plan with test cases is :airquote: manhandling :airquote: the vendor.

I was more than happy to let him take over as Project Manager. Evidently, Product Managers are capable of solving any number of problems through vigorous handwaving.

The NIKE Methodology: Just Do It©.

I estimated that the project would come in at a minimum of $60K and 12 weeks if he did not manage the vendor. It's currently up to 20 weeks. $105K. And counting.

He's requested to have me back on as Project Manager: he has no time to manage the budget or the vendor.

:laugh:

Alfajor
Jun 10, 2005

The delicious snack cake.
Well, are you going to take it or not?

Erwin
Feb 17, 2006

Bob Morales posted:

full of WD Green drives
:stonk:

Bob Morales posted:

I'm new here but I figured out that none of our SQL 2008 servers were getting backed up because it's not supported by this version of Retrospect, so we have no other choice. Until after like 5 months when I can get the $ to get a new backup solution because it's 'not mission critical'.

Why not use the backup functionality built into SQL server?

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

Erwin posted:

Why not use the backup functionality built into SQL server?
Seriously. Scheduled task, dump to file, back up file. Unless you're backing up something the size of a data warehouse, all the other SQL backup stuff is mostly syntactic sugar.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Erwin posted:

:stonk:


Why not use the backup functionality built into SQL server?

We are, now. But POINT AND CLICK DATABASE RESTORES

Docjowles
Apr 9, 2009

Loten posted:

What sort of IT support staff to user ratios do you guys have? and servers to IT admin/engineers?

We just briefly looked at the numbers here and it's 300:1 for support staff and 100:1 for servers to admins.

300:1 for servers:admins (~1000 servers, 3 sysadmins) but it depends on how you count. We also have 4 full-time NOC dudes who handle poo poo like racking/unracking gear, replacing dead parts and doing first level troubleshooting on alerts from the monitoring system. If you include them it's more like 150:1.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

1 admin, 2 helpdesk, 282 users and ~30 servers.

2 web developers, 3 HP-UX programmers

KennyTheFish
Jan 13, 2004

Sarcasmatron posted:


He's requested to have me back on as Project Manager: he has no time to manage the budget or the vendor.

:laugh:

and in the first meeting or conference call after your triumphant return. Agenda Item 1: The test plan.

adorai
Nov 2, 2002

10/27/04 Never forget
Grimey Drawer
1 team leader
2 server admins
1 network admin
5 helpdesk

700 end users
2 client companies

edit: 200 production servers, 50 out of production servers, and a bank in growth by acquisition mode.

Dilbert As FUCK
Sep 8, 2007

by Cowcaster
Pillbug
Feeling a solid write-up between the differences of an MSP and VAR is due. Probably do a vast bit of catchup next class as 80% is out due to kids on Oct 31st NightMare Night Fun

After PEX any goons want to meetup? Hopefully I can meet at least one goon in Cali pre-DCD test(maybe better after bcause :beer:), and pay him back; but love to meetup with some goons in SF during VMware's PEX, and the week after in OR!

Dilbert As FUCK fucked around with this message at 03:08 on Oct 30, 2013

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


Dilbert As gently caress posted:

Feeling a solid write-up between the differences of an MSP and VAR is due. Probably do a vast bit of catchup next class as 80% is out due to kids on Oct 31st NightMare Night Fun

After PEX any goons want to meetup? Hopefully I can meet at least one goon in Cali pre-DCD test(maybe better after bcause :beer:), and pay him back; but love to meetup with some goons in SF during VMware's PEX, and the week after in OR!

Isn't a VAR and MSP the same thing? Or what VAR isn't a MSP vice-versa.

Dilbert As FUCK
Sep 8, 2007

by Cowcaster
Pillbug

Tab8715 posted:

Isn't a VAR and MSP the same thing? Or what VAR isn't a MSP vice-versa.

In some cases yest, others. no, I'll do a writeup

skipdogg
Nov 29, 2004
Resident SRT-4 Expert

Tab8715 posted:

Isn't a VAR and MSP the same thing? Or what VAR isn't a MSP vice-versa.

Quick and Dirty.

VAR - Value Added Reseller. Think CDW, Softchoice, and other IT equipement resellers. The value add usually comes from them having knowledgeable staff on hand that can help you with your purchases. I call my VAR and tell him I need some Cisco switches for iSCSI traffic that will do line rate, and he goes and gets the quotes and specs and does all the legwork and frees up my time. Another example is if you need a SAN, larger VAR's will have a storage specialist on staff that can talk to you, understand your needs and then go get appropriate quotes for you. They're the middle men and make a percentage off the sale of the equipment. They also get better discounts than you can individually.

MSP - Managed Service Provider. Smaller companies hire these companies to run their IT for them. A 20 person company has no need for a full time system admin, but they may engage a local MSP on an hourly or retainer basis to manage things like patching their environment, and anything else that might pop up (tech support, install/configure new systems, etc). They're like a shared resource of IT people. A small company might only need 15 hours of IT help a month, but if a MSP can contract out lots of little companies like that they can make a living.

Docjowles
Apr 9, 2009

Great post, skipdogg. I'd add that a good VAR can generally get you access to much better pricing than ordering direct or from some random website due to their own relationships with vendors. It's a relationship worth establishing and maintaining unless your own company is so big as to command sweet deals itself.

Edit: upon rereading you said that already :saddowns:

Jelmylicious
Dec 6, 2007
Buy Dr. Quack's miracle juice! Now with patented H-twenty!
Excellent post indeed. One thing I am missing is that you can also hire expertise at a VAR (or MSP). You might only have to touch your storage every so often, so setting up a new instance or troubleshooting your existing setup might be out of your league. You can still have full time IT staff, but no one with enough experience in the needed technology.

evil_bunnY
Apr 2, 2003

A VAR typically provides goods (and related services), an MSP generally provides functionality. Some companies do both, so people can get confused. In the end it doesn't matter what they call themselves as long as they don't misrepresent their capabilities.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Caged posted:

It's not something I've ever come across before really, the license server component is just a thing that manages licenses rather than something that's considered to be anything that needs paying for.

I'd tell them to gently caress off but they know you don't really have a choice. It's pretty funny that in 2013 some software companies can think of a situation where something basic like a license server wouldn't be running on a VM though.

Welp, my boss got really pissed off when I told him the deal. This is what he emailed to them:

quote:

We are a current customer (xxxxx) and have a maintenance contract - xxxxx - and looking to upgrade our software to your version 2012. While attempting to upgrade we discovered we could not use our current environment and install on our virtual licensing server without an 'upgrade'. Is this true? We have been using VMWare for many years and have used a virtual machine to maintain our LabelView licensing for many years now as well. What have we been paying maintenance on your software for these years? Only for technical support? I was under the understanding we also received upgrades to our current software. I am not looking to change any functionality that I have not been using with your previous versions. This is ridiculous - in order to continue using your software you are forcing me to go backwards and use a physical server vs using my existing VM. And why do you care if I use a physical vs a virtual server. Your software should be hardware agnostic. You have been getting monies from us for years supporting your software. To ask us for more is disappointing.

Fortunately for us there are many other good products in the marketplace to choose from.

Now we're looking at alternate products and vendors who can assist in the conversion process. gently caress em.

Thanks Ants
May 21, 2004

#essereFerrari


BarTender has a recommendation from me.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Caged posted:

BarTender has a recommendation from me.

Ha, good to know. My boss printed off 10 pages of BarTender 10.1 pdf and dropped it off on my desk an hour ago.

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

Caged posted:

BarTender has a recommendation from me.

With only having seen the name, I recommend this product. At the very least, if it sucks, you already know what to do, go see your bartender!

deedee megadoodoo
Sep 28, 2000
Two roads diverged in a wood, and I, I took the one to Flavortown, and that has made all the difference.


That's it. I'm officially taking Perl off of my resume. Not because I don't know it, but because I don't ever want to use it again. I'm tired of being the go-to for every unmaintained pile of poo poo that some long gone neckbeard wrote.

Count Thrashula
Jun 1, 2003

Death is nothing compared to vindication.
Buglord
Yeah, that's like putting "I know how to clean poop out of sink drains" on your resume.

Sure, you may know how, and you may even be really good at it... but would you really want to if someone asked you to?

Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.

HatfulOfHollow posted:

That's it. I'm officially taking Perl off of my resume. Not because I don't know it, but because I don't ever want to use it again. I'm tired of being the go-to for every unmaintained pile of poo poo that some long gone neckbeard wrote.
My resume has seen half a dozen programming languages and two dozen technologies fall off of it this year, to be replaced with incredibly generic things like "Continuous Integration" and "Lean Analytics." The bad recruiters stopped bothering me and good ones still seem to pick me out of the pile somehow.

Spudalicious
Dec 24, 2003

I <3 Alton Brown.
Anyone else get any incredibly cheesy halloween sales pitches?

Network hardware rep posted:

I wanted to warn you before it happens again.

Last year on Halloween, at a cemetery not far from Summit, Frankenstein and Dracula decided to get the gang together. It was a full moon and everyone was to meet at the witching hour. I was on my way home when out of nowhere fog blanketed the area. I could barely see past the hood of my car. Suddenly I saw what looked to be a headless horseman carrying a jack-o-lantern and a pitch fork. Followed closely by a Zombie drinking some witches brew and hollering BOOO!!! Stranded in the fog and intrigued I immediately left my vehicle to find out where these creatures were going and what all the hollering was about. On my way past the gates I tripped over a caldron and landed in some black and green ectoplasm. I was covered from head to toe and my face was completely masked. I kept walking and came upon what looked to be a haunted house. The door was unlocked and slightly open, the hinges creaking in the wind. I proceeded forward. As the door fully opened, standing before me was, Dracula, Frankenstein, The Horseman, a Zombie moaning BOOO, 2 Goblins, a Mummy, 4 witches and of course who could forget, Chewbacca. Needless to say they were highly upset. Dracula’s eyes turned red, Frankenstein began to stomp towards me, the Zombie just keep moaning BOOO, one of the witches magically appeared behind me and Chewbacca was roaring uncontrollably. Being as I was covered in ectoplasm they didn’t realize I was a regular human. Dracula walked up, looked me square in the eyes and said “I’m tired of these high priced Cisco items, where can we get a good deal on great equipment”. Well, lucky for me I had all the answers. So if you stumble upon an angry mob of CFO’s, Accountants, End users or any “mythical” creatures looking to save some money, you now know where to send them!

As an example, check these out!

HWIC-4ESW (Refurbished)…………………………………………..$150.00
CISCO2811-SEC/K9 (Refurbished)…………………………………..$275.00
WS-C2960-24TT-L (Refurbished)…………………………………….$199.00
WS-C3560G-48TS-S (Refurbished)……………………….………….$950.00

As usual, feel free to contact me for any pricing. Thanks!

Sincerely,
X

e: Subject was "A Spooktacular Story" and I love how he throws Chewbacca in there because as an IT professional I am more likely to be receptive to star wars references.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Spudalicious posted:

Anyone else get any incredibly cheesy halloween sales pitches?


e: Subject was "A Spooktacular Story" and I love how he throws Chewbacca in there because as an IT professional I am more likely to be receptive to star wars references.

He had me until he misspelled cauldron :argh:

deedee megadoodoo
Sep 28, 2000
Two roads diverged in a wood, and I, I took the one to Flavortown, and that has made all the difference.


That's the worst slash fiction I've ever read. Not even a single furry dick.

Thanks Ants
May 21, 2004

#essereFerrari


Just before I regret telling a friend that he should laugh at an offer, £26k for a System Administrator in Central London with Windows and Mac OS X server and client experience, VMware, SAN, mobile device management, Exchange and AD experience is at least £10k below the going rate isn't it?

wintermuteCF
Dec 9, 2006

LIEK HAI2U!

Caged posted:

Just before I regret telling a friend that he should laugh at an offer, £26k for a System Administrator in Central London with Windows and Mac OS X server and client experience, VMware, SAN, mobile device management, Exchange and AD experience is at least £10k below the going rate isn't it?

$41k American to do a skilled technical job in the center of one the biggest urban capitals in the world with a high cost of living? Yes, that sounds pathetically low and I'd laugh like a maniac if you offered me that.

Gucci Loafers
May 20, 2006

Ask yourself, do you really want to talk to pair of really nice gaudy shoes?


I'm going to say with all of those skills at least $55,000 assuming you're a small town.

CharlesDexterWard
Apr 25, 2012
Woohoo! I've got an interview tomorrow for my first full time position at a private catholic school.

I've been working two part-time jobs for a while now, one is a tech support role at a local high school, doing the usual imaging, troubleshooting and installing stuff, alongside managing a Linux web server, and my other job is a system administrator role for a small network at a local college (Linux, Windows and Mac server w/ two computer labs).

This full time role looks like a combination of my two part time jobs, the position ad mentioned experience with Hyper-V/VMWare, LAMP servers, and iOS, so I believe it's some system administration work and technical support. Ideally I would like to focus on system administration, but I'm in a pretty rural town in Australia and it's a bit hard to find jobs other than helpdesk contracts here.

I really hope I get the position, but I've not had an interview in a while. The first part time job I had was pretty easy. The recruiter actually taught me when I went to school, and all they seemed to be looking for was someone who knew how to turn a computer on. The second job I didn't even need to interview for, I just spoke with them and they took me on.

Does anyone have any experience working in private schools? What's the environment like?

Vaccuss
Jul 1, 2012

CharlesDexterWard posted:

Does anyone have any experience working in private schools? What's the environment like?

I am currently working for Education Queensland as a school tech, but I am also doing a teaching degree and have done a fair amount of work at schools within my district. What I have to say on the subject is that like all I.T jobs it really varies. Depending on the State, socio-economic standing of the school your experiences will vary. But very generally private schools usually have a little more money to spend on their I.T and are happier places to work (that last bit must be taken with a grain of salt it is very subjective).

My advice with that in mind is for the first few weeks learn the context of the school. Best way of doing this is to simply talk to any people you can. Teachers LOVE to describe their classrooms and students in quite moments and if they have time.

Oh and the most important thing I have learnt if you have to suggest something that may not go down well and affects the teaching staff always always relate it to enabling them to maximize the usage of technology and their personal convenience in the classroom.

PM me if you are interested in more info.

insidius
Jul 21, 2009

What a guy!
I was just reading the OP and a thought struck me.

Are there many people who can confidently straddle multiple areas of expertise?

Ie sysadmin/networking?

Can that be a path? Or should I only focus on one specific thing? The phrase "jack of all trades, master of gently caress all" comes to mind.

Ive been working for the one employer for seven years where the term sysadmin encompasses everything that is not networking. I have also now joined the networking team. I am starting to wonder if that means long term I might need to hang up my sysadmin hat. So far its been ok because I am only a junior and not all my time is dedicated to networking and when I am required its all switching related stuff rather than uber complex routing scenarios.

psydude
Apr 1, 2008

Several people on my team at my last job had switched between Networking/Security/Sysadmin over the course of their careers. If you're super good in one area, you're probably pretty good at any other.

deedee megadoodoo
Sep 28, 2000
Two roads diverged in a wood, and I, I took the one to Flavortown, and that has made all the difference.


An overwhelming number of people you work with in your career will not actually be that great at their jobs. Not everyone is some IT rockstar, even the people who specialize in one particular area. In fact the vast majority of the people I've met who are the rockstars have experience in a variety of different subjects.

Sepist
Dec 26, 2005

FUCK BITCHES, ROUTE PACKETS

Gravy Boat 2k
There are a ton of people who just scrape by in IT, and if you're not one of those people you're a gold mine.

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Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Sepist posted:

There are a ton of people who just scrape by in IT, and if you're not one of those people you're a gold mine.

In the restaurant industry the saying is "If there's time to lean, there's time to clean", in IT it should be "If there's time to lean, there's time to read" or something like that.

You could spend your time on Reddit or SA or watching Netflix, or you could be learning some other program/OS/equipment.

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