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D34THROW
Jan 29, 2012

RETAIL RETAIL LISTEN TO ME BITCH ABOUT RETAIL
:rant:

tomapot posted:

When our facilities department got squeezed a few years back the VP said gently caress it and cut out watering plants to save money. He lost head count, it wasn't a core function of his department so he dropped it. All the plants around the departments started dying off until either their admins took up watering them or they hired an outside firm which came out of the departmental budgets instead of his. A few years later they squeezed him again and he cut heads out of his mailroom. Want your mail?, well instead of dropping mail at everyone's desk you'll have go get it yourself at the dropbox we put at the service elevators on each floor.

So yeah, janitors are seen just like IT (or vice-versa),

Regardless, you gotta love the way he handled it by making it as painful as possible for the higher-ups that were squeezing him. :allears:

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Che Delilas
Nov 23, 2009
FREE TIBET WEED

D34THROW posted:

Regardless, you gotta love the way he handled it by making it as painful as possible for the higher-ups that were squeezing him. :allears:

"Go fetch my mail, random plebian I encountered in the hallway."

poo poo rolls downhill. The higher ups were not inconvenienced.

evol262
Nov 30, 2010
#!/usr/bin/perl

pixaal posted:

Can I just say gently caress Yahoo? Why do they have like 4 different domains that need to be allowed to access a loving mailbox and attachments? Its not even *.Yahoo. You need *.yimg and *. I forget but it was some third party API provider.
It's 2013. 99% of websites are going to hit external tracking APIs, cached JavaScript frameworks, or some other mess.

.

pixaal posted:

gently caress yahoo. They don't even document this I had to read the source code and see where the java script was running from.
Pingdom's domain analyzer (available as an extension for Chrome and Firefox as well) will show you requests by domain, as will Firebug and Chrome's developer console. You don't need to read source.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


evol262 posted:

It's 2013. 99% of websites are going to hit external tracking APIs, cached JavaScript frameworks, or some other mess.

.

Pingdom's domain analyzer (available as an extension for Chrome and Firefox as well) will show you requests by domain, as will Firebug and Chrome's developer console. You don't need to read source.

Good to know, everyone is fresh out of college so we have no senior people at the job, and because there is no money for raises we were told at the time of hiring we weren't expected to stay more then a year or two because we would not be getting a raise, but the pay was really good for just out of school. I'm one of the two people that are on servers, but we both still have to do tickets.

I wish we had a web filter person but we don't, we're left with a bunch of tickets and servers and told to have fun. It's fun but chaotic as poo poo. We aren't expected to get everything done since our budget is poo poo. My boss takes us to the bar like once a month telling us how we're the best IT team she's had and she pays for everything. I think she needs to post in this thread.

I really should find another job at some point, but I honestly love the job overall because my boss is so awesome.

Acid Reflux
Oct 18, 2004

skipdogg posted:

poo poo pissing me off today... no SP2 for Windows 2008R2. loving patches...so many patches.

I'm feeling this way right now about Windows 7. 400+ megs of downloads (on the first Windows Update visit) after installing from an SP1 disc.

Also, to hell with this whole Secure Boot thing. Today is the first time I've ever dealt with a new and native Win8 machine, and I had no idea how many hoops I'd have to jump through just to blast it and install 7. It really put the "F" in "UEFI". Disable this unfamiliar setting, enable that incomprehensible string of letters, and, oh! Make sure your USB installation media is formatted as FAT32...er...really? In 2013?

Definitely a learning experience. I'm sure I've mentioned in the past that I'm really, really glad I don't do this for a living anymore.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Acid Reflux posted:

Make sure your USB installation media is formatted as FAT32...er...really? In 2013?

My kingdom for a cross-platform interoperable file system.

The other day I had to mess about formatting a 500GBP portable harddrive as FAT32 just so a PlayStation 3 could write to it. Why the hell do we not have a decent standard yet.

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


Oh how I had love webforms that once filled out and submitted only to give an error that a field wasn't entered. Then proceed to refresh the screen which removes all the data I have input into it. Half my fault for missing a field in a rush, but drat I hate re-entering data.

EDIT: critical typo

Humphreys fucked around with this message at 10:41 on Nov 5, 2013

evol262
Nov 30, 2010
#!/usr/bin/perl

rolleyes posted:

My kingdom for a cross-platform interoperable file system.

The other day I had to mess about formatting a 500GBP portable harddrive as FAT32 just so a PlayStation 3 could write to it. Why the hell do we not have a decent standard yet.

"What is UDF?" Even Microsoft compares it favorably. Of course, it has very little uptake outside of the DVD authoring realm. But it's unencumbered, supported almost everywhere, and has none of the warts of FAT32.

Acid Reflux posted:

Also, to hell with this whole Secure Boot thing. Today is the first time I've ever dealt with a new and native Win8 machine, and I had no idea how many hoops I'd have to jump through just to blast it and install 7. It really put the "F" in "UEFI". Disable this unfamiliar setting, enable that incomprehensible string of letters, and, oh! Make sure your USB installation media is formatted as FAT32...er...really? In 2013?

EFI is a huge pain, mostly. But as painful as it may be to deal with a pseudo-operating system which loads filesystem drivers to read bootloader configuration, it's better than trying to get developers to wedge more poo poo into the (very limited) BIOS space in assembly so you can boot from Infiniband or whatever. It's a painful transition for now, but it'll get easier. I have no idea why they picked FAT32 as the standard for EFI metadata partitions, but eh.

pixaal posted:

I really should find another job at some point, but I honestly love the job overall because my boss is so awesome.
That's all it really takes. You'll get more experience and learn tools as it goes on. Pingdom is a lifesaver for generic "how the hell does this website work and what permissions does it need" questions, though, as well as "why is this site loading so slowly?", since it'll plot out how long each request took to complete, and you can quickly find out if it's not loading because some 3rd party analytics script is blocking.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

evol262 posted:

"What is UDF?" Even Microsoft compares it favorably. Of course, it has very little uptake outside of the DVD authoring realm. But it's unencumbered, supported almost everywhere, and has none of the warts of FAT32.

But since Windows won't allow you to format a harddrive as UDF (would it recognise one formatted as such? Interesting experiment) that makes it not interoperable in practice. I guess I've answered my own question: Microsoft has no interest in promoting a cross-platform filesystem, so we don't have one. They came up with crappy ExFAT to 'solve' that problem which, so far as I know, is supported by... Windows and that's it.

Westie
May 30, 2013



Baboon Simulator

rolleyes posted:

But since Windows won't allow you to format a harddrive as UDF (would it recognise one formatted as such? Interesting experiment) that makes it not interoperable in practice. I guess I've answered my own question: Microsoft has no interest in promoting a cross-platform filesystem, so we don't have one. They came up with crappy ExFAT to 'solve' that problem which, so far as I know, is supported by... Windows and that's it.

It's supported by Mac OS X!

Where supported means that if you create an exFAT drive in OS X, it will not work in Windows.

Works the other way around though.

:v:

Qtotonibudinibudet
Nov 7, 2011



Omich poluyobok, skazhi ty narkoman? ya prosto tozhe gde to tam zhivu, mogli by vmeste uyobyvat' narkotiki

evol262 posted:

It's 2013. 99% of websites are going to hit external tracking APIs, cached JavaScript frameworks, or some other mess.

Or use js to establish connections on non-http ports! Thankfully I've only seen that one once; most of them do something sane.

Either way, content filtering is usually stupid enough on its own, but content filtering by whitelist rather than blacklist? Are you nuts?

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

fivre posted:

Either way, content filtering is usually stupid enough on its own, but content filtering by whitelist rather than blacklist? Are you nuts?
Its more work to do it that way but it's much more secure.

Demonachizer
Aug 7, 2004

fivre posted:

Either way, content filtering is usually stupid enough on its own, but content filtering by whitelist rather than blacklist? Are you nuts?

We filter by whitelist. I think there are business needs that could dictate that as a best solution.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


fivre posted:

Or use js to establish connections on non-http ports! Thankfully I've only seen that one once; most of them do something sane.

Either way, content filtering is usually stupid enough on its own, but content filtering by whitelist rather than blacklist? Are you nuts?

Its at a high school, and it is black list. Our 3rd party blocked it somehow, I'm pretty sure because the 3rd party Java script also is responsible for something else, like facebook or maybe some porn sites. The city is having no issues because we have a different web filter there. City and schools are separate, they just share an IT staff, which always ends up being annoying for things like cable were technically we are supposed to keep two supplies one for each, but no one cares not even my boss about cables only computers and other equipment.

pixaal fucked around with this message at 17:11 on Nov 3, 2013

evol262
Nov 30, 2010
#!/usr/bin/perl

rolleyes posted:

But since Windows won't allow you to format a harddrive as UDF (would it recognise one formatted as such? Interesting experiment) that makes it not interoperable in practice. I guess I've answered my own question: Microsoft has no interest in promoting a cross-platform filesystem, so we don't have one. They came up with crappy ExFAT to 'solve' that problem which, so far as I know, is supported by... Windows and that's it.
Windows absolutely recognizes UDF, and it has write support since NT6. Their optical drag and drop authoring used UDF, but they ship no utilities. Still, a UDF-formatted drive (from Linux) works exactly like you'd expect in Windows.

thebigcow
Jan 3, 2001

Bully!

Acid Reflux posted:

I'm feeling this way right now about Windows 7. 400+ megs of downloads (on the first Windows Update visit) after installing from an SP1 disc.

Also, to hell with this whole Secure Boot thing. Today is the first time I've ever dealt with a new and native Win8 machine, and I had no idea how many hoops I'd have to jump through just to blast it and install 7. It really put the "F" in "UEFI". Disable this unfamiliar setting, enable that incomprehensible string of letters, and, oh! Make sure your USB installation media is formatted as FAT32...er...really? In 2013?

Definitely a learning experience. I'm sure I've mentioned in the past that I'm really, really glad I don't do this for a living anymore.

Install IE 10 first then do windows update. It will still be horrible but IIRC it cuts out a bunch of things.

TheFuglyStik
Mar 7, 2003

Attention-starved & smugly condescending, the hipster has been deemed by
top scientists as:
"The self-important, unemployable clowns of the modern age."
I started at a conservation non-profit this year, which is great on most days. I say most, because I've been drafted as the impromptu IT guy. Most problems run the range from kindergarten problems like power supply failures to restarting a router. I pull something from the spare parts bin at work or home, or unplug something for ten seconds. Problem solved, and they look at me like I'm a wizard, despite only a bit of work in real IT in the past.

I recently ran into a problem with a bit of legacy software that requires Windows 2000. The computer was already on it's last knee, and they had it placed in a desk compartment that allowed no airflow. Their first idea was to build a new machine and install 2000. I had to shoot that down because of driver issues. Meanwhile, the machine kept crashing on an hourly basis, and it was mission-critical.

I finally got hold of a Windows 2000 machine through an auction batch at the local Sheriff's department. Throw in an extra 256MB of RAM for good measure, and install the software. The thing runs like a dream after tossing a few 120mm fans in to pull air into that compartment.

It recently started having problems with overheating, and only during lunchtime. I finally gathered that it only happened on days certain employees were present. I finally caught on to what was happening one day when the machine was emanating the distinct aroma of Dinty Moore beef stew.

Come to find out, a few folks were microwaving their lunch, then placing the food in the case so the fans could cool it off. Thus raising the temperatures to the point that the system would reboot.

I never thought I'd have to draft a memo reading "DO NOT cool your lunch inside PC towers. Thanks."

kensei
Dec 27, 2007

He has come home, where he belongs. The Ancient Mariner returns to lead his first team to glory, forever and ever. Amen!


TheFuglyStik posted:

I started at a conservation non-profit this year, which is great on most days. I say most, because I've been drafted as the impromptu IT guy. Most problems run the range from kindergarten problems like power supply failures to restarting a router. I pull something from the spare parts bin at work or home, or unplug something for ten seconds. Problem solved, and they look at me like I'm a wizard, despite only a bit of work in real IT in the past.

I recently ran into a problem with a bit of legacy software that requires Windows 2000. The computer was already on it's last knee, and they had it placed in a desk compartment that allowed no airflow. Their first idea was to build a new machine and install 2000. I had to shoot that down because of driver issues. Meanwhile, the machine kept crashing on an hourly basis, and it was mission-critical.

I finally got hold of a Windows 2000 machine through an auction batch at the local Sheriff's department. Throw in an extra 256MB of RAM for good measure, and install the software. The thing runs like a dream after tossing a few 120mm fans in to pull air into that compartment.

It recently started having problems with overheating, and only during lunchtime. I finally gathered that it only happened on days certain employees were present. I finally caught on to what was happening one day when the machine was emanating the distinct aroma of Dinty Moore beef stew.

Come to find out, a few folks were microwaving their lunch, then placing the food in the case so the fans could cool it off. Thus raising the temperatures to the point that the system would reboot.

I never thought I'd have to draft a memo reading "DO NOT cool your lunch inside PC towers. Thanks."

Hahaha holy crap that owns

SEKCobra
Feb 28, 2011

Hi
:saddowns: Don't look at my site :saddowns:
That almost beats storing a cum sock in your pc.

Glans Dillzig
Nov 23, 2011

:justpost::justpost::justpost::justpost::justpost::justpost::justpost::justpost:

knickerbocker expert

SEKCobra posted:

That almost beats storing a cum sock in your pc.

Story time.

Motronic
Nov 6, 2009

CatsOnTheInternet posted:

I see this point, but you could make the argument that any non-revenue-generating department is subject to this dynamic.

The replies to my post thus far have made me think a lot of readers don't understand the terminology I used:

Motronic posted:

Yes janitors would get this too in bad companies. Anything that is a cost center gets hammered.

Cost centers. Things that don't show a profit in the standard accounting reports. They are all subject to this treatment. IT isn't a special hole that gets poo poo in more than any other holes companies throw money into. Bad management doesn't see the value of these holes that never seem to fill up so in their short short signtedness they stop throwing money into them without any real understanding of what that means to the company....other than showing short term margin gains.

teethgrinder
Oct 9, 2002

Misogynist posted:

Google Apps handles search a lot faster than the other alternatives, but it gets a lot of things wrong. It doesn't include calendar appointments. It outputs to mbox instead of PST, which is the format that every lawyer is interested in.
This is something I had to deal with recently, and really loving annoying. I never did find a great way to go from mbox to pst that wasn't a horrible hack or dodgy third-party software. Luckily the suit got dropped before I had to deliver.

underlig
Sep 13, 2007
The assholes who worked here before apparently thought "everything must be saved/stored".
This is why i have a box of really oily/lovely Danish ps/2 keyboards that will _NEVER_ be used before, Celeron desktops, fiber to tp converters (100mbit at most) and a few 48 port 100mbit switches.

Also people find that just handing out poo poo without buying new is the perfect solution, then they quit and i find myself alone with 0 loving usb mice or keyboards.

Oh the powersupply of your ancient thinclient is broken? Let's just get you a new one from stock and not loving order a new while theyre still beeing sold.


I seriously have to FIGHT to get to order new poo poo like mice, not having 5-10 on stock is just retarded.

Che Delilas
Nov 23, 2009
FREE TIBET WEED

Alternatively, not story time ever.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

We have an massive file cabinet full of stuff like USB and VGA cables. I could see keeping around 10, maybe 20 of each. But I bet we have a hundred each.

Glans Dillzig
Nov 23, 2011

:justpost::justpost::justpost::justpost::justpost::justpost::justpost::justpost:

knickerbocker expert

Che Delilas posted:

Alternatively, not story time ever.

Oh please, that wouldn't even be close to cracking the "Worst Stories Told in This Thread" list.

teethgrinder
Oct 9, 2002

Bob Morales posted:

We have an massive file cabinet full of stuff like USB and VGA cables. I could see keeping around 10, maybe 20 of each. But I bet we have a hundred each.
I threw out the 20+ serial mice my last company was holding on to. (30 person company.)

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

Walter_Sobchak posted:

Oh please, that wouldn't even be close to cracking the "Worst Stories Told in This Thread" list.

Seriously. Does this story beat speculum bucket?

thebigcow
Jan 3, 2001

Bully!

TheFuglyStik posted:

Crazy poo poo about win2k

Win2k runs just fine under VMware, and you can shuffle a directory of files to a new machine when the old one starts dying and be up and running like nothing happened. Just saying.

Powdered Toast Man
Jan 25, 2005

TOAST-A-RIFIC!!!
OK, I think using a computer to cool off your beef stew is completely new to me. I'm pretty impressed.

Inspector_666
Oct 7, 2003

benny with the good hair

Powdered Toast Man posted:

OK, I think using a computer to cool off your beef stew is completely new to me. I'm pretty impressed.

I would imagine it would also fill the food with dust.

afflictionwisp
Aug 26, 2003
IT Director :downs:: "Hey, [problem] is happening and its impacting my day-to-day, what's up?"
:v: "Yeah, that's happening because of [situation]. We're on top of it, I'm building [solution] but its a couple weeks out. In the short-term you can do [workaround]."
:downs: "Oh, ok. No need for [workaround], I'll sit tight and wait on [solution], its not really that big of a deal."

One weekend later :downs: emails my manager an the CIO: "[Problem] is still happening, this is UNACCEPTABLE, I need [workaround] right now. Why was this not offered to me before? RAAAWWR!"

Luckily my boss put him in his place. It's so nice to have a manager that has your back. IT Director is almost a ceremonial title, he was such an obstruction to my team that my boss has reported directly to the CIO for over a year. Dude is such a cocksucker.

Helushune
Oct 5, 2011

Over the weekend there were 65mph winds which knocked out the power for 24 hours in most of the county where I live/work. It took six hours to get our aging NetApp FAS 3020c back up and running (it was refusing to even talk over the console) which basically just reaffirms that we need to replace this thing.

Things pissing me off today: Came in and was promptly informed that the finance server was down. OK, no problem, the virtual machine probably just didn't come back up from the power outage over the weekend. I fired up Hyper-V manager and someone had deleted the finance virtual machine from the host. Thankfully, all of our virtual machines are backed up by several machines running DPM so this should be simple but I'm getting a strong sense of deja vu. :tinfoil:

Alctel
Jan 16, 2004

I love snails


Helushune posted:

Over the weekend there were 65mph winds which knocked out the power for 24 hours in most of the county where I live/work. It took six hours to get our aging NetApp FAS 3020c back up and running (it was refusing to even talk over the console) which basically just reaffirms that we need to replace this thing.

Things pissing me off today: Came in and was promptly informed that the finance server was down. OK, no problem, the virtual machine probably just didn't come back up from the power outage over the weekend. I fired up Hyper-V manager and someone had deleted the finance virtual machine from the host. Thankfully, all of our virtual machines are backed up by several machines running DPM so this should be simple but I'm getting a strong sense of deja vu. :tinfoil:

Yeah, someone is loving with your environment in a big way

switch auditing on EVERYTHING time

TheFuglyStik posted:

I started at a conservation non-profit this year, which is great on most days. I say most, because I've been drafted as the impromptu IT guy. Most problems run the range from kindergarten problems like power supply failures to restarting a router. I pull something from the spare parts bin at work or home, or unplug something for ten seconds. Problem solved, and they look at me like I'm a wizard, despite only a bit of work in real IT in the past.

I recently ran into a problem with a bit of legacy software that requires Windows 2000. The computer was already on it's last knee, and they had it placed in a desk compartment that allowed no airflow. Their first idea was to build a new machine and install 2000. I had to shoot that down because of driver issues. Meanwhile, the machine kept crashing on an hourly basis, and it was mission-critical.

I finally got hold of a Windows 2000 machine through an auction batch at the local Sheriff's department. Throw in an extra 256MB of RAM for good measure, and install the software. The thing runs like a dream after tossing a few 120mm fans in to pull air into that compartment.

It recently started having problems with overheating, and only during lunchtime. I finally gathered that it only happened on days certain employees were present. I finally caught on to what was happening one day when the machine was emanating the distinct aroma of Dinty Moore beef stew.

Come to find out, a few folks were microwaving their lunch, then placing the food in the case so the fans could cool it off. Thus raising the temperatures to the point that the system would reboot.

I never thought I'd have to draft a memo reading "DO NOT cool your lunch inside PC towers. Thanks."

holy poo poo

Powdered Toast Man
Jan 25, 2005

TOAST-A-RIFIC!!!

Helushune posted:

someone had deleted the finance virtual machine from the host.

What Alctel said. Auditing. Now. That type of thing requires too many steps/confirmations to have been done accidentally. Either someone internal is actively loving with things or you have been penetrated.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Powdered Toast Man posted:

OK, I think using a computer to cool off your beef stew is completely new to me. I'm pretty impressed.

The advantage of combination kitchen/server room.

rolleyes
Nov 16, 2006

Sometimes you have to roll the hard... two?

Bob Morales posted:

The advantage of combination kitchen/server room.

Ding ding, service servers please!

McGlockenshire
Dec 16, 2005

GOLLOCKS!
While fixing the clock on our our ancient PBX, I discovered that every phone in the building is actually able to set the time.

And I don't know how to fix it.

:stonklol:

EAT THE EGGS RICOLA
May 29, 2008



NO THROWING ANYTHING OUT EVER :mad:

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Thanks Ants
May 21, 2004

#essereFerrari


McGlockenshire posted:

While fixing the clock on our our ancient PBX, I discovered that every phone in the building is actually able to set the time.

And I don't know how to fix it.

:stonklol:

It's a PBX so the menu system is probably more secure than a password.

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